Easy location and polite staff, I was able to quickly scan and send on a package I had a label for…read morevia pirateship which gives me the best rates I know of. It is unfortunate stamp pricing has become polluted despite this being a government service we sponsor through our taxes, I always recommend political opinion formed through such things; those aware and willing to support our education, postal offices, and infrastructure are the best to lead this country!

This post office is severely understaffed. There's one guy who I've never NOT seen working: good…read morefor the paycheck but I can't believe his work life balance is good:( This location is always BOILING HOT or 5°! They must have boiler heat because in the dead of winter, they have the windows wide open (and it's still 1000°). Nothing here is updated or seems like anyone even cares. The TV on the wall is always set to a page where there's a login required. Such a beautiful building for such an icky experience inside. Everyone is friendly, but bare minimum friendly.

This review is about Marieta. I hope I spelled her name correctly! Amazing lady who went above…read moreand beyond to help me process my daughter's Passport application. The night before I made copies of our ID's and Drivers License and the next day my husband realized he had not put his ID back in his wallet. Marieta was beyond patient as my husband went back home to retrieve his ID. Getting a passport is exhausting and you have to make sure you have every document you need in place. I have gotten passports at other USPS offices and they are not as helpful. This USPS office was very quiet and not busy at all. The other worker who was there was so polite and helpful as well as people kept coming in. Thank you for your patience and kindness. Marieta, I appreciate you!!!!!! I wanted to give you a big hug!

The workers here are very disrespectful. Would not recommend this post office. They were not…read morehelpful at all.

I don't understand the poor reviews on here. I've been usung the River Forest Post Office for years…read moreand have never found the staff there to be anything but patient and helpful, even during holiday rush hours. Packages and letters have always arrived as promised.

I arrived 15 minutes before closing, often a busy time. There was no waiting, and personnel was…read morehappy to help me. I have not seen a smile from staff at my local post office ever!

I came here on a Saturday an hour before they closed and I was the only one in line! I was…read moreshocked. The lady who took care of me was super friendly and polite (something I have not experienced at the Oak Park location). The office seemed new and very clean. I always walk in large packages because I need the receipt to track the package. I have never in my whole life had a letter or package get lost with the USPS. I have huge faith in their service and I always say that the mail carriers are the hardest working people around. Rain or shine they deliver our mail. I was so happy to see that I finally found a post office that I can do business at and the staff is so helpful. Thank you, Elmwood US post office.

My personal experience at this post office is a sad tale of lost and destroyed mail. I've mailed…read moreout several letters over past several months, obviously one letter vanished from the face of the Earth because it never reached its destination. The other letter was returned to me, partially destroyed, with no explanation.

Took a package in at closing time, PO employee said she would scan it, but I had to leave. Never…read morescanned, never delivered, never found. I cannot trust this oak brook office with another package.

Had a great experience here. Yes, there is no stamp or self mailing kiosk. Walked up to the line,…read moreanother person at the counter. A USPS saw me and immediately said I could come to the counter and she quickly and efficiently helped me. Probably one of the quickest and best experiences I've had at a USPS location in quite some time.

I personally think it's somewhat useless to rate the performance and experience from any government…read moreagency. I also was hesitant to write a review, but I thought my explanations might be helpful for some. I went to this branch to apply for a passport on a Saturday morning. Yes, the website had the "thorough" instructions on what documents, both original and photocopied, they needed. Both hubby and I still felt unclear, mainly on the diction. Don't get me wrong. The staff was patient even though hubby expressed his frustration. They were cool and no one took it personally. Hence I could only render three (3) stars because I did successfully submit my passport application...that morning. Ok, now here's the gist. Are ya'll ready? 1) Why should you make an appointment online? It guarantees your queue, versus those who don't make one. When I was there, the staff called out the customers with appointments first. Without an appointment, you had to take chances and lots of waiting might be involved. Making an appointment online was pretty easy. Lots of reminders were sent to my text and e-mail. 2) what documents do you need for applying for a passport? - the state ID or a driver's license (you have to show the staff who processes the application) - photocopied ID (both front and back) - the "original copy" of proof of U.S. citizenship. This WILL BE mailed with your application. - the photocopied version of proof of U.S. citizenship - Of course, the application (no need to fill out "section 2") 3) what was our frustration? Hubby and I read the instructions more than three (3) times. We didn't know the my original naturalization certificate needed to be submitted. That was a piece of very important document and we were not comfortable with that. We ended up driving to the nearby Fedex and made some photocopies, just in case. Do I trust the government agency? Not really, but s*it got to be done through USPS. I had no choice. 4) On the top first page of instruction sheets, it stated "proof of U.S. citizenship: Evidence of U.S. citizenship AND a photocopy of the front (and back, if there is printed information) must be submitted with your application. Ok, I got it and it did imply the original must be given at the time of application. It definitely could be rephrased in a much more clear manner. 5) the fee for the passport alone is $110 (as of 06/30/2018). If you also need a passport card, it will be $140. No credit or debit cards can be accepted. Fortunately, I had a couple of old personal checks and paid with a check. 6) processing fee for the passport is $35. This can be paid with a credit or debit card. 7) the facility here takes passport photos, which is an additional $15. This fee can also be paid with either a credit or debit card. I also noticed that many walk-ins for passport application came in after 11am. The best strategy is to get there early to avoid this whole waiting game. I hope my passport shows up at my house without any hiccup, yet we will see...

The management of this post office is on Cicero. Should be focusing on cleaning up alongside their…read morefence close to the alley. Here are some pictures of what they should be cleaning up, it's also bringing in a nesting rats and mice inside the garbage alongside the fence towards the back alley

06/23/26 - I've been coming to the post office too much lately. This time I need to get my wife's…read morepassport renewed. The people working at this location are awesome. Everytime I have been here they are very helpful even when they have been short staffed w/too many people coming in all at once. They have worked effectively & efficiently to try & process the customers waiting. I have never seen them lose their cool & are always polite even under what seems like an overwhelming influx of customers. I'm sure it's not like that all the time but when it has been they've handled it professionally keeping their cool. Thanks to these USPS employees to a great job

Last month I was late-charged on my Com Ed bill and this month I now have a late charge for my…read morePeoples Gas bill - all because we have not gotten a regular mailman since the relocated our last one. One more late fee and I know I will be speaking to someone higher. Kathy

I visited Oak Park Post Office because it happened to be the closest to me at the time while on…read moreDwight D. Eisenhower Expressway. After a few loops through the area, I eventually found a parking spot along N Kenilworth Ave right outside of the entrance. During my loops, I was astonished to see the beauty of downtown Oak Park which I have never seen before. I will have to visit the area one of these days to go food hopping, or maybe even pick out a run route that would take me through it on foot. Now as for parking, it is 1-hour parking, 9 AM - 5 PM Monday - Saturday. Many of the visitors I see try to secure those parking spots along N Kenilworth Ave because you will have to pay if you choose to park along Lake St, which is pay by the plate. An adorable, classy looking building is this post office not only on the outside, but inside as well. I must say that this post office was my life saver due to its closing time on the weekend which will surely result in future visits for me. During my visit, there was absolutely no line of customers inside which resulted in an in-and-out visit (no pun intended), tehehe. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk presented a friendly vibe during our brief encounter at the counter. I was on my way in minutes after she weighed and scanned my package, as well as presented me with mailing stamps for my postcards. I am terrible at doing the surveys on the receipts pertaining to my visits at post offices, but rest assured I always share a review based on my experiences. I had a great experience and would gladly utilize Oak Park Post Office again for any shipments I may have. ~ Embrace the journey. ~ Thomas G

This used to be a nice post office with friendly workers. The women (except Kiara, Jasmine, and…read moreTanya) and the one man that work at the counter are unprofessional, rude, and unrefined (ghetto). They have attitudes, gossip, and use their personal phones while assisting customers. Expect to wait in line while they finish their personal conversation in the back office. Expect to wait in line while they finish waiting a video on their phone or finish writing a text. Expect to wait in line and listen to them bicker. Except flat affects and side eyes. Expect to feel like you're pestering them while they are assisting you. Oh..and expect the self-service kiosk to be non-functioning. If you have been, and had good service you probably worked with Kiara, Jasmine, or Tanya. They are very friendly, personable, and professional!

Great customer service, extremely positive, came in in a bad mood, left feeling happy and excited…read morefor the rest of the day.

A late Poshmark sell prompted me to take my shipment with me to work. With my current work…read moreschedule, I had no interest in waiting a few days to ship my item on my day off. As a Poshmark Ambassador, I always strive to ship my items within at least two days which keeps my shipping status at 1.3 average days. This post office was my life saver due to its 5:00 PM closing time on a Friday, and it being along my route towards Dwight D. Eisenhower Expressway. I am also grateful that it is near my job too because I did not want to have to place my package inside of a blue collection box. During my visit, there were absolutely no customers inside. Walking up to the counter, I joked with the clerk that it appeared as if they were closed which struck up a brief conversation. The clerk mentioned that it was likely due to the recent construction. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes during our brief encounter. I was on my way in minutes after the clerk weighed and scanned my package. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Post Office again for shipments since it sits on my driving route. ~ Stay Sassy Y'all. ~ Thomas G

I had a shitty experience at the post office in Park Ridge. Yay…read more I was driving by and thought I should stop and submit a change of address form I'd been driving around with for weeks whilst I was thinking about it. I'd started filling it out when I got it, but you had to drop it off in person with ID so I decided I'd come back since I was in a hurry at that time. When I came to turn it in on this day, the woman said I did it wrong because the address of when I wanted the mail to be rerouted (around the date I moved) didn't match the date I'd signed the document (which I signed just before entering). Nowhere on the form do I see anything about it requiring the dates to match--in fact, that makes very little sense, since someone might submit a change of address two or three weeks before they actually want the change to take effect since it can take that long for the mail to be diverted. So she made me get out of line to complete another form, which wasn't particularly easy whilst holding a one year old and completing it one-handed. On top of that, why is it just a given that the post office sucks? I mean, I promise that if visiting the USPS wasn't worse than getting your teeth extracted that they wouldn't be bleeding money the way they are. I avoid the post office like I avoid COVID. I thought that the post office was one of the federal government's handful of PBOs (performance based organization) but there's no way given how customer service seems to be of the lowest concern to them. The post office building is nice and fancy, and the parking lot is confusing (a lot of it is one way, which I wouldn't expect with a larger parking lot like this). But like most post offices, just gird your loins upon entering.

This PO has improved greatly over the last year. The counter workers are pleasant and helpful (it…read morewas not always the case).