my goldfish want to be in the submarine so bad that ended up inside of it and I couldn't get it…read moreout. I tried a little bit but it unsuccessful. I know the first place to call was everything pets and Bridget the owner thankfully was there and she took care of the whole situation and got him out safely unharmed absolutely 10 out of 10 and very very amazing owner and staff highly recommended for everything pets !

I emailed and acquired about a specific beta to see if it was available and how much it was. The…read moreresponse to my email was to call the store. No price no availability just call. So I proceeded to stop in the next day to check for myself, I was disappointed because it wasn't there. I got an employee and asked her to take a picture of the fish I was looking for because the manager wouldn't be there till 3:30 and I was told they could order it. She was very hesitant and said she wouldn't be there at 3:30. So I asked her to take the picture anyway and pass it along to whoever's taking over her shift. So then I ask her what time are you getting out and she tells me 5:30. So then I call it 3:30 and get a manager, who told me she let the other employee go early because it's so slow wonder why. I then ask the manager to look on the website so I could explain the fish that I was looking for, she says what website and I said the one that you have online on Google. 2 seconds later maybe five she says I have no idea where the picture is. These employees here are very unprofessional and I would not want them looking after my pets. They didn't seem to be very pet friendly or should I say person friendly. Very unsatisfied disappointed. I've never been treated like that in the pet store, usually pet people are exceptionally nice and helpful. So don't expect much if you're going to shop here and it's very dirty in there too. Hope this is helpful

Mike is a really knowledgeable and friendly guy, he's helped me with my snake so i didn't need to…read morego to a vet, he has many years of experience with all kinds of reptiles, and is well known in the snake community for his breeding experience. I would not go anywhere else for my rodent needs.

This guy is a total jerk. We were in the area after a 2 hour drive and the guy started swearing and…read morebeing a jerk at us. We left right after this person shouldn't be able to run a store and needs to learn respect. We went down the road to another store and told them what happen and they said he is known for being an awful mean person. I'd stay clear from this place. He doesn't even take care of the animals the first thing I saw was the nasty fish tanks they look like they haven't been taken care of in a year.

Amy was such a delight to work with. Her grooming area is very clean. The business is attached to…read moreher house in Rotterdam I called a week early and was able to schedule both my Yorkie Poos in for a full groom. She was so nice on the phone and was very informative from the haircut itself to the cost and the directions to the business. Her assistant Christina is very knowledgeable and super friendly. She does have cats but it didn't seem to bother any of my dogs or bother her while she was working. She took her time and you can really tell that she enjoys working with animals. The location is ideal for Niskayuna, Schenectady, Rotterdam, Altamont and Scotia residents as it is on Dodge Street for all grooming needs including cats and dogs. Thanks for taking good care of Winston and Mia and we hope to see you again.

I would definitely recommend this place! They did a beautiful job grooming my fur baby. I am so…read morevery pleased with them. The staff are so patient and you can just tell they love what they do. My baby looks beautiful!

First, this place operates like a Swiss airport--meticulously clean, always on time, and flawlessly…read moreefficient at every step of the process. During busy times, there's even someone in the parking lot radioing ahead to the counter to announce your dog's arrival and prepare the team to receive them. They greet your furry friend with open arms and come equipped with a grooming history card to check if you'd like any changes. But honestly, why would you? These experts know better than I do about all aspects of this process, and for that, I am truly grateful. When it's time for pickup, a friendly call informs you that your dog is ready, returned to you gleaming and gorgeous, accompanied by a debriefing of any concerns. They are my first-line defenders when it comes to Saydee's overall health, including her body, teeth, fur, and ears. Appointments can be challenging to secure because they are that good, which is why I book mine for the entire year. Monthly visits work best for me, and I gladly drive 35-45 minutes each way because I wouldn't trust anyone else with this task. A word of caution regarding any unfavorable reviews: They are poppycock. Professionalism isn't always warm and fuzzy and f you would rather hear flattering words while dealing with sloppy grooming, tardiness, and inconsistency, go somewhere else. But if you're looking for true professionals who know what they are doing and execute it perfectly, bring your fur baby here!

Owner and people working there are extremely rude. Stay away. They turned it around as if you're…read morethe one who's being rude ,once they gave me the wrong dog. When I told them it wasn't mine, they said well it's black and white.????? Very insulting , they think they own Union Street.

My 10 year old 10 pound dog had a great experience today in the Grooming department even though she…read moreis often timid. Checkin and checkout were efficient, and staff was friendly and knowledgeable. Mia needed to have ample hair clipped/shaved between her toes on all four paws. She also received a shampoo, had her ears cleaned, and had her teeth brushed. The appointment took two hours as I was told, and I was comfortable leaving her. I was texted and called when she was ready for pickup. Mia looks great. I normally give her a bath which is easy, BUT trimming her nails had become a very unpleasant experience for both of us. Dreaded it! It was well worth the cost to take her to Petsmart today. We will return! I bought a new collar and retractable leash for her today. The selection was excellent. Grooming Staff: 5 plus Store staff: 5 Store layout: 5 Cleanliness: 5 Parking: 5 Check out the photos I posted of freshly groomed Mia.

The staff here are super friendly and always looking to help you out! I highly recommend the…read moretraining here as well!

I saw Cowboy on there facebook page, I contacted them about cowboy and his foster mom was super…read morehelpful, she explained in detail about Cowboys fast.. I set up a visit and it went super, we met again and he was shy but I could see he was a good boy. His foster mom and dad were nice enough to bring cowboy to my place a 45 min ride. Cowboy walked and was home. Thank u again for cowboy

I came here a few months ago and the workers are very kind. They were very helpful with background…read moreinformation on the pets which made me have a good vibe about this place. I would definitely recommend coming here for any animal!!

The customer service is non existent if the plant and fish shipment is being unloaded…read more If they aren't busy and you want something they make you walk over and pull a ticket and wait for your number to be called. I was there today and it wasn't busy, but the shipment was being unloaded. I pulled my ticket but no one was calling out numbers. I finally asked a woman for help but she said "I don't work here but I'll let them know". At that point I just left. I've been ignored there for 25 years going back to the old Latham location. One positive experience I had was a few years ago. They had species plant I wanted but there was only a couple left. The salesman informed me that they had some that were yet to be unpacked in the back room. Long story short he was reprimanded for selling plants that weren't yet in the display case (in front of me while I was checking out). That ruined the experience and made me feel I did something wrong. So I guess I never had a positive experience, I just witnessed someone going above and beyond being treated like trash. It's sad to say, but I'm actually happier walking in and not seeing anything I want to buy. The stressful part is seeing something I want and having to jump through hoops to get someone's attention and get service. To sum things up it's not really worth the stress for me and I will go elsewhere from

My name is Jessica and I live in Boston, Massachusetts. As a marine biologist, during a recent…read morevisit my husband and I were disappointed to see Eddie's Aquarium Centre housing incompatible species together -- for example, Flagtail Porthole Catfish (Dianema urostriatum), Kribensis Cichlids (Pelvicachromis pulcher), Butterfly Plecos (Dekeyseria sp.), and Congo Tetras (Phenacogrammus interruptus) in the same tank. These fish require different water parameters and have very different temperaments, which creates stress and weakens their immune systems. Stressed fish are far more likely to develop ich (Ichthyophthirius multifiliis, or "white spot disease"), and once one fish is infected, the entire tank is at risk. Unfortunately, stores that mix species like this often deny responsibility and may mislead customers to avoid refunds or replacements. For anyone buying fish from any store that displays mixed species, I strongly recommend quarantining and proactively treating for potential bacterial, viral, or parasitic infections before adding them to your main aquarium. This precaution protects both your tank and your fish.

Great place to let your dog stretch our for a while on a cold winter night! Warm, clean and…read morewelcoming - both the environment and staff! Glad to have it for playdates and the pups there for daycare seem to love it and are safe.

From the owner: Doggy daycare and an indoor dog park run by veterinary professionals. Our space is clean,…read moreregulated, and safe for dogs to play. During dog park hours, dog owners get to hang out and lounge while their pups play.

enforcing a mandate: wow!!!! even a dog shop is enforcement…read moreofficers via a stupid governor; ain't good for business!

From the owner: Harvey's Pet has the largest selection of raw diets in Johnstown, NY with a strong emphasis on…read moreholistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at Harvey's Pet. All of our pet experts are here to help you and your pets in every way we can. Types of Pets Harvey's Pet Carries Food and Supplies for: Dog - Cat -Fish- Reptiles -Small Pets Pet Services We Offer: Baked Treats for Dogs - Dog Boarding- Dog Training -Dog Grooming -Nutritional Counseling -Pet Adoptions- Pet Store Service Areas: Johnstown, NY