First time here, dropped in for lunch. Sushi was awesome and the prices are great! My new favorite spot!

This place was so amazing great good, great prices . Check it out. I got a bento box and it had a lot of food.

Tucked in amongst the chains, this is a deliciously chill little sushi spot. We loved the Cinco de Mayo roll, which was unique and tasty.

I can't really leave a review. I showed up at 245 to grab a late lunch. They were all hanging around having a laugh. Then they told me they were closed. Sign on the door said closed at 3. Not closed at 2:45. Seems like just lazy staff to me. If the want to stop taking orders earlier to prepare for dinner, then they should change their hours on the door. read more

The food is usually good, but we didn't eat tonight. They seemed to have ran out of everything and then, completely forgot our order. The waiter apologized after we waited 45min for food that was never made. Don't go on busy nights. They can not handle a crowd. read more

Once again an amazing day and service at bento box!!! Me and my boyfriend come in at least once a week and sit at our table right up front!! This is also where me and him had our first date!! Love the place love the people. Very happy with Bento Box, as usual. read more

This has been a very fun experience with all the friendly staff and happy clients. I enjoy eating the ramen and chicken katsu. Must eat for their adventurous ramen. read more

I've been coming here regularly now for about 6-7 months and this place was my favorite lunch stop up until about 2 weeks ago. I'm not sure if it's because they're getting busier or what but the quality has dropped drastically. When I came for lunch with my husband 2 weeks ago the food was not great for him or I, but considering how much I've enjoyed this place I chalked it up to an off day. I ordered two different rolls for lunch today and was not impressed...they tasted identical and were not put together very well, they were loose with bare minimal ingredients. read more

Great food and super friendly staff. Love there $5 beer with free Sake. Can't wait to go back. Been here several times and plan to keep coming back. read more

Came here a few times before and wasn't that great BUT!!! Under new management and the food is on point! Slow minor changes are making this a diamond in the rough! New management: whatever you are doing, keep doing it! Especially personally serving our sake bombs and opening our beers with chop sticks! My go to for sushi and sake! read more

What a wonderful surprise! After living in Asia for several years, I came to love sushi. I really didn't think I'd find anything here in Phoenix that could meet my high expectations. But I did! This place is great. The owners are wonderful, one of which is the sushi chef. I knew I was at the right place when we started talking about the documentary "Jiro Dreams of Sushi". The chef has actually eaten there and strives to provide his guests at Bento Box a wonderful experience too. It is buried in a mall near Lowes...well worth the trip! read more

Another great meal last night. The new owners are terrific people. Saw quite a few people come in for to-go orders. It's now officially on our rotation. read more

Very good! I had the chicken curry bowl and it was delicious. Friend had the Korean BBQ box and she said it was yummy! Will be back for sure. read more

We've been meaning to try this place for a while, and we weren't disappointed. For around $20 for two "box" lunches we had plenty to eat. The sushi was fresh, the chicken bits were unexpected but welcome and the service was very pleasant start to finish. My wife had the Korean beef, quite yummy! We don't do fast food much because of the blandness of McD's and the rest, but we'll go back here no question. read more

Horrible service and bad food. My salmon sashimi was fishy and their California rolls tasted like something you would get from a convenience store. Do not go here!!!!!! read more

Very good. Very friendly staff. Orgasm role was Amazing! I sat at the sushi bar and they were very helpful. They knew this Texas boy could handle some heat in his sushi. read more

I am soley giving the review for customer service. Id give a 0 start if it allow i could t believe how disgustingly rude the lady was. She was mid aged. I was the only person when i walked in and now I know why. I walked in. I had to walk all the way the sushi making person for the lady that looked at me when i originally came in to even say hi. Never got up off her phone to give me a menu she just pointed where for me to pick one up off a pile. I asked about a roll special and she said no it was lunch so i asked can you tell me the rolls you are making and so she snatched a paper up and not even put it in my hands but put it on top of the menu i had and said these then sat back down to get on her phone. I should have left by now but i stayed. I put the menu back and stood in front of her until she was done on her phone for her to ask me what i wanted. I told her. And i sat down. As i turned to sit down she says I need your payment upfront. I normally wouldnt be like this but she made me feel like i didnt have the money to pay for my food. Thats how she said it to feel like i still gave a tip. As im waiting a young asian girl came in and she immediately got up welcomed her handed her the menu to review. Then when she told me my rolls were ready she puts them down on a counter not to me where im sitting puts choppsticks on the box and tells me they are ready and proceeds to help the asian girl with ordering and asking if she wanted water. I had to get up and stand there thinking she would have came to me to ask if i wanted soy sauce or a bag for my togo order. Ut of course not. I have to ask the guy making sushi to stop what he was doing to get me a napkin soy sauce and he even asked me if i wanted a bag. He tried opening the bag but couldnt with his gloves. At this time the woman was headed back to her chair. He apologized i told him dont worry it shouldnt have been his job to do this anyways and of course it didnt phase her or catch her to look up or apologize. She gave 2 shits about my order. She has no customer service skills and it was overpriced. Do not go here. It took everything in me not to say something. She was extremely rude and to be quite frank their whole set up where she sits on her phone is a complete unsanitary mess for all the customers to see. Ive never had such horrible service at a Bento Box before read more

Frazzled...Is the only way to describe what my lunch experience was at Bento Box. The place was less than half full and the service was terrible. All I heard from every table, including ours was..."I'm so sorry". Orders were wrong, late or in our case not even put in...after a 20 minute wait and us asking twice. Look if you can't service your patrons...don't open for business. read more

Best sushi in the valley. We eat here at least once a week. Great food and great service. The owner brings his passion into everything he makes. read more

Fist time i was there about 3 weeks ago for lunch and the food was excellent. 2nd time I came not so good. 3rd time excellent Ramon was delicious. Rolls were very good. Very nice read more

I really wanted to like this place due to the great reviews and how the food looked in the pictures on yelp. We ordered a spicy bulgogi bento box, a tonkatsu ramen, and the baked scallop roll. The tonkatsu arrived first and was okay. I didn't have high expectations but was kind of put off by the fact that you could still see the broth powder that they hadn't mixed in. The bento box arrived next with pork bulgogi that was lukewarm at best. Finally the scallop roll arrived and was the most disappointing. Normally baked rolls are well...baked. The scallops on top were warm but the rolls underneath were cold as if they had just come out of the fridge. My guess is that they probably torched the scallops on top with a of the rolls to give it a 'baked' appearance in order to save time but it gave it a burnt flavor. The only plus was that the waitress was super nice and helpful with explaining the items on the menu. Maybe we just came on a bad day or ordered the wrong items. read more

A hidden gem in a strip mall with an authentic sushi chef. Get the sashimi plate - generous portions of the good stuff (hamachi, tako, ebi), more than 12 slices as described on the menu, with a mound of seaweed salad. read more

The sashimi bento box was really good. The pieces of sashimi were so tender and delicious. Best I e have in Phoenix. The only disappointment was the California roll in it. That's not real sushi and just rice would have been better. The spicy tuna roll was great! read more

Horrific service. We didn't even try the food. We left after 15 minutes of sitting there with no drink service.

Really good food, been coming here for 2 years now and have no plans of stopping! Try the Las Vegas Roll!

Best sushi in the neighborhood! Reasonably priced ESPECIALLY for the great quality. Definitely worth the stop in, don't let the small space scare you away. read more

My boyfriend and I go here all the time, and most of the staff know us by name. The food has always been fantastic, the staff is always attentive and the owner is always making sure that customers are happy. This is my favorite place for sushi in the valley. It may seem like a hole in the wall but it is one of the best places in Phoenix for sushi. read more

This place got 6 code violations from the health department. Check out cbs news Kpu May 2nd. I ate here last week and found my fish not to be cold enough. Although the woman was nice enough to exchange my order, I was floored to read about these violations! read more

I've driven Bento Box a few times, so last week I decided to give it a try. I ordered the Korean BBQ Bento Box. For $13 you get a decent sized entree; two California rolls, some deep-fried tempura and a miso soup. The food was not grand, but not good either. So after a few days I decided to give Bento Box another try. I came in yesterday [May 27th] and ordered the Yakisoba with California rolls. The Chicken Yakisoba had an overshare of bean sprouts, and they were stingy on the chicken (which tasted pretty bland). There was no flavor as well! I had to douse soy sauce just to give it some flavoring. I've had better at Samurai Sam's and for 1/2 the cost of what my bill was ($18). read more

While this place has great food we were left sorely disappointed this evening. When we arrived we waited in the waiting area with two other parties of people. There were clearly three tables available. The server did not tell any of us to take a seat nor did he seat us. After waiting 15 minutes we had to leave because the server was so slow and flustered. Definitely a big disappointment. read more

My girlfriend and I hit up Bento Box weekly - often more than that. Prices are very reasonable, the staff is very personable and if you swing by more than once, they very quickly learn your name and usual orders. While neither of us actually get the sushi, my girlfriend loves their ramen bowls and I feel they've got the best fast food curry around. Definitely worth swinging by. read more

The food was ok and I enjoyed the sushi (the only reason it's not 1 star) but the picture of the bento box dinner showed a full tuna roll in the picture but only comes with a couple pieces of California roll... I normally wouldn't complain but the only waitress in the place was too busy taking to a guy to take our drink orders for 15 minute even though the only people in the restaurant was literally a single guy sitting at the sushi bar (talking to the waitress) and me and my girlfriend at a table. Once the food got there it wasn't bad. I got a spicy tuna tamaki (which means hand roll in Japanese) and the check said it cost almost 10 dollars when the menu said 4.95. So I asked the waitress about it and she tried to explain to me that the hand roll costs nearly $10 and the tamaki cost less and continued to argue with me until I asked for my menu and showed her what I marked down and explained to her tamaki and hand roll mean the same thing in different languages. Food is decent but the 1 server in charge of 2 tables managed to turn our experience. We won't be returning. read more