Benz did a phenomenal job on my 2006 Honda Accord. We brought it to them to repair a small dent in an already damaged quarter panel, and Sami and his team went above and beyond, repairing the entire panel, matching the paint, and getting approval from our insurance company to replace the bumper and tail light entirely. The car was gleaming, the repairs perfect. It was getting to the age where it looked like an old car but after repairs it looked 10 years newer--they absolutely knocked this job out of the park, getting the car back to BETTER than pre-accident condition. Sami and Melissa were also the nicest business-people we can EVER remember dealing with--they made getting a car repair a pleasure instead of a hassle. read more

Melissa and the company owner's Son were so kind! There was some peeling from a hood paint job on my Prius from a few years ago and they were able to get the re-repair done in 2 days. Their office is filled with plants and they were so quick to respond to everything- it really shows that they do care for their work and those they work with. Geico sent me here but their customer service brought me back! read more

Sam, Sami, Melissa and the rest of the team are amazing!! I never have to worry about my car being repaired correctly, they have been perfect every time!! We have brought them multiple cars over the years and each time we have been greeted with friendly and thorough service. They really do go above and beyond to make sure our cars stay looking good. Even on their busiest days they are willing to take a few minutes to have a friendly conversation and thoroughly explain what was done during the repair. Their pricing is more than fair. So far there hasn't been anything they can't do. They even worked with the rental car company to have them meet me to get the rental and once finished they took care of the return for me. My car looks amazing, I can't compliment them enough on a job well done!! read more

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Benz in a single word is outstanding! My car was hit when a guy ran a stop sign, leaving my car inoperable. I called Benz and had it towed. Upon arrival Sam, Sami, and Melissa were there to greet me, offer me water, check on my well-being as well as handling my car. What shop does that??? They are caring, experts in their field, and reasonably priced. It was a lengthy process because of the extent of the damage. Sami made sure everything was perfect before returning my vehicle and was great at sending updates throughout the process. If you want professional, compassionate, amazing quality work then take your car to Benz! read more

Sami was extremely helpful from start to finish! Highly recommend them to anyone who is a beginner for auto repair!!

I was directed to Benz Auto Body by Geico after I was rear-ended. They did an inspection, submitted a quote, and had my car in for repairs really quickly. Melissa was super helpful communicating with me and Geico. I had a great experience there and would recommend them to anyone needing auto body repairs. I will be going back if I need repairs in the future. read more

I'd like to thank everyone at Benz Auto Body for taking the time on my car to bring it back to life. I was having a hard time at first as to which auto body shop to go to, but when I found Benz Auto Body it made it easy for me to trust them with my car and I'm forever grateful for having them work on it. If you're ever in need of a trustworthy and dedicated auto body repair shop, I would strongly recommend them. Glad to have met Sam and his father. Car came out better than ever! read more

Benz Auto Body - Picture after the work was done by Benz Auto Body. - Body Shops Near Me - Redwood City, California

I have now been to this shop seven times in about the last 30 years with four different cars, a Honda Civic, Mitsubishi Elipse, Jaguar XKR and Jaguar E pace. The first time I went because they gave the lowest estimate. After that I did not bother to get estimates anywhere else because I knew it would be a waste of time. Damage has range from superficial parking scratches to significant collison. Each time they did a great job at a fair price leaving no signs of the damage. Always a pleasure to work with. Highly recommended. read more

Five-star service! The team did a beautiful job on our VW Jetta. Everyone I encountered was professional and friendly, especially Melissa, who was kind and welcoming. She kept me informed throughout the repair process. Benz Auto Body finished the work ahead of schedule, which was a huge help. Fast, friendly, and high-quality work--can't ask for more! read more

Professional, timely, and detailed my car inside and out upon pick up. Great business, glad Geico recommended them.

I rarely write reviews and generally think car repair shops and even dealers are inept but this place was awesome. Great communication, every single individual was polite and helpful and the quality of my collision repair was the best I've had - and I've had repairs in multiple cities around the country. Great shop. read more

Big shout out to Melissa and Sammy. Took my car in for a bumper fix from a parking lot hit, and Benz Auto Body, knocked the repairs out of the park. Great service and super professional. Definitely recommend. read more

Benz Auto Body runs a very clean operation. I took my vehicle here when I needed a body panel painted and it came out just as expected. The paint matched perfectly and the turn around time was quick which is hard to find in this space. I'd definitely recommend the team here to fix any paint or body work you need. read more

My default shop for 4+ yrs, super friendly, communicative, on time, and quality service.

Kept my vehicle for 5 weeks. Quoted 10 days Didn't update me on the time I'd receive my vehicle. Only when I called would I get some information. Didn't point out I had purchased this vehicle with other damage that needed repairs and was not noticeable to the naked eye by me. Even when it was returned to me he never mentioned it read more

Benz Auto Body is my go to spot any time I need work done on my car. Sami helped me every step of the way and kept me updated with what was going on with the repairs, insurance, etc. I highly reccomend this spot to anyone who needs any type of body work done on their car. read more

Sami and his dad are the absolute professionals. Starting with the warm welcome all the way to a perfectly done finish, you can trust them to complete the job perfectly. I am very pedantic about any job that is being done, especially when it comes to my car and I can attest that the fix to the scratch I had was flawless. On top of that the car came back clean inside and out and it is abundantly clear that they care about their work and stand behind it and not cutting any corners. On the insurance side, it was quite hassle free, they took care of everything and gave a really good estimate for the insurance. It was really easy to get them on the phone and they were always friendly and helpful. They would be the first body-shop I recommend to any of my friends in that dear case that they need it. Thank you Benz Auto Body. read more

MO's guys can make your damaged car look like brand new! They get rid of all dents and match the paint job perfectly! And Mo likes to make you happy when it comes to pricing! read more

I brought in a Mazda3 for repair, and Sam was super helpful in guiding me through the process of what to expect from insurance, the car rental, etc. He got the job done perfectly and even before the estimated completion date. Would recommend. read more

The best auto body repair experience ever. Sam SR and Sam JR are hands down the best guys to deal with . If you want someone to repair your car call these guys. They didn't BS me .They gave me a date of completion and the car was completed on that day. These guys deserve 1000000000 stars . these guys do excellent work ! Thanks Sammy and Sammy ! 2010 Silver Prius ! read more

They used brand new parts for repairing the damaged taillight and repaired body scraches. Their excellent repaint and amazing detailed finish work make my MB S550 look like new to original condition. On the pickup day, the car was clean and ready, they are waiting for me with smiles. Thank you for the professional work with high quality! This is the auto shop you can trust, and I highly recommend! read more

Awesome professional and great personal service given by Sam and his team! I got my car after accident for a body fix, they took. Care of all the paperwork and B2B car rental. read more

My son hit the back of truck. I was in need of a new bumper. Insurance sent me here to Benz auto body shop where they did a horrible job not only did they make the problem worse but they also mess around with my sensors therefore I can't hear when somebody is behind my truck which can cause a serious accident. They also added a aftermarket part as well as zip tide down my left back bumper. I highly recommend people to take their business else where!!! read more

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I wish I can rate 100 Just got my car back yesterday. I was amaze how fast and how good my car came out. Not just that but the customer service and communication was excellent. Karina was so wonderful and very helpful always made sure I was updated with what was going on with my car. Best body shop I ever been too. Also boss was very nice and helpful! Thank you BENZ AUTO BODY read more

I foolishly hit the side of my car against a metal pole and was worried to take it to a shop given how extensive the repair would be. I eventually decided to shop around in Redwood City at the many auto body shops along industrial way. The first few shops I went to were talking about huge repairs that would take weeks and cost a ton. After taking it to Benz Auto Body, they said they could fix it in a week and wouldn't need to replace my door (as others were saying). I went through Geico insurance and left the car with them. Literally 7 days later (the originally quoted me 10 days), I get a call that my car is done. They did an absolutely beautiful job. As seen in the pictures. Not only that, they buffed out a few extra scratches and aligned my tires free of charge. 10000% recommend these guys. Super nice, professional, and trustworthy. I hope I never need their services again, but I'm glad I have a place I can trust. read more

I went to Benz for a quote based on the high reviews on Yelp. On-site, they were most helpful, attentive and seemed knowledgeable & experienced. Promised a quote later the day (which was never received-but things happen). I then called & left messages twice, plus I sent 2 emails to the estimator-zero response. 3-4 days later I received a call from an employee from one of my voice messages. He was very professional and was put in the very uncomfortable position of telling me, on hearing my complaint re the lack of follow up, the estimator was in fact the Owner. I then received the estimate which was many hundreds of dollars higher than other estimates. By then of course I had moved on. The good news I found the most wonderful body shop close to home which I was not aware of. read more

I would have given 5 stars. They did a good job. However, they over promised to 2 days. However, they delayed the delivery few times. Finally, taking about a week. They mention shortage of stuff etc as the reason. However, I would be okay with that if they just gave actual estimate as 7 days. I would have prepared accordingly. read more

Very nice job Sam and his team did on our Kia Sorento bumper which was hit and run while we were in a parking lot. They finished it fast and it looks great and the car was detailed washed very very happy with the results! Thanks! Would definitely recommend this place! read more

This was my second experience with Benz over the past few years and I wanted to express my thanks to Sami for repairing my BMW for a reasonable price and well within the times he quoted. He took care to explain what was needed, gave me various pricing options and overall was a pleasure to work with - a rare find in the autobody repair business! read more

Great service and people. Brought my BMW M3 in for a front bumper repaint and Euro conversion. The paint and color match make the car look new from factory. Quality and attention to detail is evident in the finish of the paint from various angles. Alignment for the bumper was perfect as well. Very pleased with the results. read more

Sam at Benz Auto Body is one of those great small family businesses. Personal attention to your repair needs, arrangements with insurance and car rental, and good quality work were the hallmarks of my visit with this shop. I noticed one small piece of my car's body side molding was missing. Upon review it appeared someone had hit that spot, yet once again, from either backing out or pulling in at an angle. This time around whoever hit me left with more scrapes and ran off with the side molding piece. Enter Benz Auto Body. Found them on Yelp and compared them to another nearby European car body shop. I found myself more comfortable with what people said about Benz Auto Body than the other shop, so I went for it. Called my insurance and named them as my shop of choice. The estimate from Benz was reasonable they said. They approved and I got the process going. Sam chatted with me a while about the damage, though relatively small. He made me feel that my business was valuable, and of course, it is to me. I think that difference is what separates a really good business from a regular business. Many businesses speak of that, but do they really do it? Sam also listened to my concerns and we even got chatting about other things. It was a sincere and natural way to get to know the person working on an asset that I've put tens of thousands of dollars into. The car rental came to pick me up promptly, and offered a black newish (not to be confused with black Jewish like Lenny Kravitz) Mercedes-Benz C300. They whisked me away to pick up the car and rinsed the exterior for me upon request. I was shortly enjoying the improved ride, comfort and handling of the new C class. Happy camper. Upon speaking to Sam a few days later he mentioned he needed one more day to finish the work, because they have so much work to do is my guess. He requested one more day of coverage for the car rental and insurance approved. Happy camper again. Went to pick up my car and Sam appeared in even better spirits than when I first met him. He gladly revealed the final product for my review. I examined the repaired area carefully and it looked like it came from the factory. The paint matched flawlessly. The complex contours of the body panel were reproduced flawlessly. The gloss coat matched the rest of the panel. My car has a complex gloss coat of 3-5 layers I am told. (See photos) I couldn't find anything to object to, other than very small amounts of some kind of residue, which washed off with a car wash. We chatted a bit more, this time things about marriage, what to look for in a wife, etc. All good stuff. Guy stuff. Some things don't change. Thanked Sam and said goodbye to the nice rental. Nice to be back in the pilot's seat of my car. All in all a happy, quality experience, and I would recommend Benz Auto Body readily. read more

Benz Auto Body - Before .... - Body Shops Near Me - Redwood City, California

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It was a horrible day. I was hit and run and smashed into the barrier on 101N. Literally this was my first accident and I had no idea what to do. It was Saturday, and I called several numbers nobody picked it up. When they picked up the phone they said come back Monday. I was feeling nervous and helpless, and Sam picked it up. He said to bring the car over, and I will take a look it ( It was after hours). My fate was to meet with Sam and drive into his shop :) I went to his shop he looked at the car and told me not to drive. After that moment everything was simple. I went back there Monday we got an estimate. I called the insurance, got a rental car. They pick me up from Sam's shop. A few days later I went back to his shop to pick up the car. It was unbelievable. It literally looked better than before. I jumped into the car drove around. It was driving better. One thing I just want to mention, it is very helpful for somebody who never been any accidents before to be guided. You can see that he cares about his customer and business. He is trying his best. Based on my experience. I can tell you he is the best car mechanic. I have ever meet. Thanks again SAM! read more

I came in to see Sam after reading all these great reviews. My Mercedes-Benz needed a new grille after someone backed into me and didn't leave a note. I was hesitant to take my car anywhere else besides the dealer but their estimate was too expensive to even entertain. I'M GLAD I CAME HERE. Sam gave me an honest estimate and was even willing to meet with me on a Saturday when 90% of other body shops were closed or not taking in work. Sam has great a great work ethic and was able to get my car looking shiny by MONDAY! Once I picked up my car, Sam was kind enough to walk me through all the work done and proceeded to give me tips about customizations I can do at home. He even gifted me a tool to squeeze out glue blemishes left behind by unwanted emblems. All I can say is, you'd be dumb not to come here. read more

Benz Auto Body - Before and After new grille! A+ work! - Body Shops Near Me - Redwood City, California

I've relied on Benz Auto Body for repairs for my last six cars. The care and craftsmanship always provide timely results that are as good as they can get. I highly recommend this shop without reservation. read more

Great customer service & very quick repairs. Very easy to communicate with & super friendly!

Benz Auto body is absolutely the BEST if you want top notch repairs. The crew are kind, patient and professional. I've had the unfortunate luck of my car being hit while parked. I can say without a doubt that Benz auto body does the best job. Hands down! Thank you guys for getting me back on the road looking shiny and new. They went above and beyond for me and I absolutely recommend them for all your auto body needs. Only the best!!!! read more

Sam's team does an excellent job, completes the work by or before the estimated delivery day, and the location is very convenient off Whipple. He also makes an amazing smelling cup of coffee! The connection with the Geico estimator on site makes this an incredibly easy shop to go to for insurance repairs. read more

This place is wonderful! The work is excellent and Sam and his son are the BEST to deal with. I have a Mercedes and I wouldn't take it anywhere else. It now looks like a brand new car! They are fair and honest! Thank you again, Arlene read more

This was my best auto body experience to date! Great work, price, timing and attitude. I will never go anywhere else.

Benz Auto Body is fantastic. I had two cars with bumper damage that were repaired quickly, beautifully and at a fair price. By far the best body shop I have had work on my cars. read more