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    Bertha's Jewelry

    4.6 (18 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 months ago

    Services - Bertha's Jewelry

    Jewelry cleaning

    Watch cleaning

    Bertha's Jewelry Photos

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    Recommended Reviews - Bertha's Jewelry

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    PLEASE AVOID THIS SHOP I rarely leave Yelp reviews, but this was by far the worst customer service experience I've ever had. I brought in three watches for simple battery replacements, something that should be straightforward. When they returned the watches to me, two watch backs weren't properly sealed, and one watch had been visibly bent and damaged. When I pointed this out, the staff denied responsibility and insisted it was "just the opening," even though the damage was clear. After insisting that they had damaged my watch, they mentioned they would try to repair or replace it. Nearly four weeks later, when I followed up, they refused to provide any proof of repair from the manufacturer company they claimed to have contacted. Instead, the older man became aggressive, raised his voice, and told me I shouldn't expect much since I paid a low price for the battery change. To make matters worse, I witnessed them using kitchen knives instead of proper tools to open watch backs. He was very rude and disrespectful to the point where I felt unsafe in that environment. Now, the watch no longer fits me, and when I contacted the manufacturer, I was told it had actually been replaced, yet they lied about it. I still don't know what happened to my watch and that was what I was asking them to clarify but they were very offended by it. If you have VALUABLE or SENTIMENTAL jewelry, I strongly urge you to go elsewhere. This business showed zero professionalism, transparency, accountability, and respect. They damaged my property, lied about it, and treated me with hostility. Shops like this should not be trusted.

    Ola K.

    I went to Bertha's to reset the opal stone that had fallen out of my engagement ring. The ring is my fiance's mother's so it's not new. Opal's are notoriously delicate but they were able to reset the stone without any damage. They also cleaned the ring so it looks brand new! After cleaning it was noticed that the diamonds surrounding the ring were a little loose so they tightened those as well. This is obviously a very sentimental and important piece of jewelry to me , they treated it with care and had great communication. Not too mention the price was a fraction of what other jewelry repair shops charge. Will definitely be visiting here again if I need a repair or am looking to purchase jewelry.

    I went in to get my necklace repaired. It was taken to the back and brought back as good as new in just a couple minutes. He then refused to charge me a dollar. When I had taken it to another shop who was charging me $30. I highly recommend berthas jewelry. The service was very good and welcoming.

    White gold necklace with 14 carat diamond.
    Tyler F.

    Stopped by old town Goleta to check this place out, wanted to get a Valentine's Day necklace for my gf. Gentleman running the store gave off a friendly vibe and asked me what I was looking for. I said my price range was under $150 and he showed me his unique collection of silver and gold necklaces. The shop was very well maintained and not overcrowded whatsoever. I picked out this gold necklace as it speaks for itself, and the gentleman gave me a great offer on it which speaks for itself too. Highly recommend this store and will be coming back in the future. Thank you!

    Custom chariote bracelet he made perfectly.

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    5 months ago

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    14 days ago

    Came in to get a clasp replacement and he threw in a cleaning for free. Great price, great service, no complaints!

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    3 months ago

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    4 months ago

    The owner did a great job on fixing my broken tennis bracelet. Reasonable prices and quick turnaround

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    9 months ago

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    Sabino B.

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    1 year ago

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    6 months ago

    I had links removed from a watch I have that was too loose on my wrist. Quickly and expertly done at a very reasonable price. I'm pleased!

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    9 months ago

    Bertha's Jewlery is the bes! When I went in they were super helpful and nice. would definetely go back if I needed any of my watches fixed

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    1 year ago

    10/10 great staff always so nice when I come in there and they are the best around! Helped fix my chains in the past as well as my watch!

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    2 years ago

    Amazing affordable service, with a smile. New batteries, new watch band, all while I waited. Local treasure - I'll definitely be back.

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    Ask the Community - Bertha's Jewelry

    Review Highlights - Bertha's Jewelry

    My boyfriend and I go here for all of our watch battery and repair needs.

    Mentioned in 2 reviews

    Read more highlights

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    It's a rare thing in this day and age to find anything that is worth the money. However, there is a…read moretrue gem in Santa Barbara that is worth its weight in gold, and that's Bayside Watches and its owner. While watches at any level are not cheap, at least at Bayside Watches, you will always get more for your money than anywhere else in Santa Barbara and Goleta. I made the mistake of going to someone else in Goleta because I did not want to drive to La Cumbre Plaza, and Wow, what a mistake that was! Rahmet (the owner), is not only an expert in watch repair, but he will always help you find the watch that is right for you. I've never dealt with any merchant who doesn't "upsell" you, but Rahmet is a special breed. Every single time, and I mean EVERY SINGLE TIME, I'm glad I visited the shop. Finally, when honesty is very hard to find in this day and age, you will be pleasantly surprised that this little store overflows with it. So, if you are a watch lover, can't get that old timex to work, or just appreciate quality timepieces, Bayside Watch is the place to go. Recently, I visited the shop and was amazed at the brands of used watches Rahmet sells...if I only had the money to buy them all!!

    Took in vintage bvlgari to get a new band put on and came back to both of the screw heads threaded…read moreand scratched and both pins put on incorrectly. Owner was nice enough but didnt seem too educated on anything more than putting a new battery in. He refunded the $10 but thats a fraction of what it will take to replace the damage on the screws.

    One More Time

    One More Time

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    I've been going to ONE MORE TIME for several years now for all my watch repairs and band…read morereplacements. The moment you walk in the door, The owner Pejman Jadidi greets you with his friendly, happy smile, and hello! Service is quick, professional, and affordable. My watches have always been gifts, But I always told myself when I finally buy my own watch, this is where I'm going. That happened yesterday. I brought a couple of my watches in for batteries and band replacements and started looking around. There's a lot to choose from including Bulova, Citizen, Hamilton, Fossil, Timex, etc just to name a few. I focused on a Bulova. I wasn't sure of what diameter, Although I had an idea because my wrists are a little small. There are several sizes to choose from, I tried on a few to get the feel for them and find the size that worked for me. They were super helpful and accommodating and patient with my fickleness. We finally settled on a beautiful one with a nice burgundy colored face that fit my wrist size perfectly! The price was great, and the band adjustment was quick and efficient and the watch was super affordable, and I can't even tell you how happy I was with the experience when I was driving home and I couldn't stop looking at my watch! Hahaha! Thanks again for everything folks! Walter Wynn Ojai

    10 out of 10 customer service 10 out of 10 watch battery…read morereplacement 10 out of 10 10 out of 10 environment 10 out of 10 cleanliness 10 out of 10 watch inventory Owner had so many watches that were from New to Vintage Most definitely recommended. He has jewelry for men and women, necklaces, and bracelets for both genders.

    Bertha's Jewelry - jewelryrepair - Updated June 2026

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