First time buying from Bert's, but 6th or 7th new bike I've bought through the years. Being new to the area I was drawn by the massive selection which didn't disappoint. Lots of over-eager and less than knowledgeable sales guys on my weekend visit, but that's surprisingly common in this industry. Here's my advice: If you are serious about buying, cut right to the chase and ask for Larry Garcia upon arrival. He is an active rider, knowledgeable about many different bikes, and deals without any BS. Larry will do whatever it takes to make a deal and make sure it goes smoothly. Extremely satisfied with his attentive service. Also had a very positive experience with Gary Mullen in finance. Would highly recommend seeking out these two guys if serious about buying. Overall good experience considering my somewhat challenging situation. Can't wait to roll on the miles! Thanks read more

Best dealer hands down got A great price on some Sea Doos from the best Sales man very helpful and handy sales man Larry made the process very easy and helpful definitely recommended asking for Larry in sales!! read more

This review is for Robbie and Alex In the Service Dept. I had an issue with one of my Jet Ski's and they came right out within a couple of minutes to helped out. They explained everything very well and answered all of my questions. I was in and out with in 15minutes.Thank you! read more

Went Into today Met up with Sales Consultant Derek Wallsmith and Gary Mullen. I mainly went in just to look at selections and prices for Scooters ended up walking out with one. Yes there are a lot of sale consultants on the floor but each has there expertise I luckily got a good catch. Derek was kind and willing to help out. He probably went back and fourth 6 times till we agreed on a price deal. saved me a lot of money and time. Glad to have met Gary great guy knows his stuff. I will definitely be coming back to upgrade to a Motorcycle. read more

This place is awesome, they have something for everybody! When i first came here I originally wanted an R6 but it was honestly a bit out of my price range due to my lack of credit and the sky high insurance ive been getting quoted as a 21 year old male. But it was ok because they have such a huge selection, I didn't even think they'd have the RC390's in stock. The person who helped me throughout the whole process was Ken Huynh. He made the buying process easy and simple. Ken keeps calling and checking up on me making sure the bike is running good and is there to answer any questions after the purchase. The day I brought in my co signer to see Ken was the very same day I rode off on a brand new KTM RC390. I will definitely come back here for my next purchase and recommend you guys do the same! read more

Went to Bert's looking for an off road vehicle and they had exactly what we were looking for. The Polaris Ace 570 is perfect for our needs. Richard was a helpful and friendly sales rep. Miguel in finance knows his stuff. Eric in delivery was knowledgeable about my vehicle and told us all about how to take care of our vehicle and keep it running good. They loaded it in my truck with no problem. If we like our vehicle we will be back to buy another one. read more

This place is garbage, went in to buy a dirt bike advertised online, got there did a credit check then they bring out the paperwork after the credit check! Had a markup of 1300 bucks more than the advertises price, total bait and switch, they could have just done that from the start without the credit check, dont bother coming in thinking youre going to get a good deal, they will just try and trick you.... stay away or read all the fine print, bunch of clowns read more

so the black one that they bought for about $3300 they're selling it for $5500, and the yellow one is selling for $5800. You can buy a brand new S model for $5500 with 0 miles and 0% interest for 5 years. Better go somewhere else... read more

Horrible experience... I wasted so much of my time. Went in for a motorcycle quote and was told that I needed to be serious and sit down before they can give an exact pricing for a particular motorcycle I was interested in. Left with no OTD price and given the MSRP + tax, shipping, and handle prices. The Berts dealership called me numerous times inquiring if I had any thoughts on the bike and I told them that I already had a dealership* which GIVEN me their quote through EMAIL. They told me to come in and see if they can do better since the worst case scenario would be a no and I would have to just walk out... So I decided why not... BIG MISTAKE... Walked in and was asked to give 2 forms of ID (Wrong move on my part) and THEN given a quote that was ABOVE what the dealership* I ended up going to... long story short.. after 2 HOURS they were down to the quote from the dealership*(Note: I HAD to tell them the quote since they would not go any lower) and not more... The Berts sales rep even told me that the dealership* that quoted me were probably lying about the quote and to take the price before its too late.... In the end I refused to talk and ended up waiting until they returned my id... Drove 20 + miles the other way to get my bike that day... In the end I gave my business to the dealership* that gave more respect towards their customers. Deserves no stars on customer service, but I guess that cannot happen.. SO I guess one star for Berts for the variety of bike brands you can see and determine which motorcycle you wanna get! Dealership*= The place I ended up going to. read more

Back in July, my beautiful, wonderful, and gracious wife Julie bought me a Ducati Panigale 1199 S from Bert's Mega Mall, for my birthday. She was very pleased with the whole experience, the sales man Ben Kennedy was very helpful. They delivered the Duc to the house for the big surprise. I am most impressed wit the bike except the turn signal didn't work. I lived with it until the 600 mile service at which time I took it to Bert's for it's first service. Niles the service representative was very helpful, I felt it took a bit too long to get the bike back, but alas I have it back and all is right with the world and I don't have to watch the rev counter any longer...yay. read more

I'd give this place a 0 star if I could. From the moment I walked in it was awkward. 10 sales guys starring at me with looks far worse than a transient begging for money. I made it to the Used bike section and had a salesman by the name of Nick. He said he was new and I can tell at first. He said people call him channing Tatum. He looks more like Channing dumb dumb. Well, here is the kicker! I had mentioned how I may have messed up my credit when I was a bit younger and his whole attitude changed. He asked me how many credit cards do I have, loans etc. After I gave him the answers he charged me $40 to run my credit. I just wanted to know if I could get my boyfriend a motorcycle for his upcoming Birthday. BEWARE OF BERT'S CHARGING $$$$ YOU TO RUN CREDIT. AT LEAST TAKE IT OUT OF ALL THE PROFIT YOU GUYS MAKE. THANKS FOR NOTHING BERT'S. read more

Pros: Large selection, flashy presentation, eager and friendly salesmen. Cons: Tons of hidden fees, lengthy negotiating process, takes advantage of females. They encourage you to write a 5 star review after your purchase, I told them I'd wait to see if everything worked out fine, glad I did... I purchased my first bike here, I was a new biker and wanted to purchase from a dealership to avoid potential problems that come up when getting used bikes off craigslist. I knew it would be more expensive but the assurance that I would receive a quality product with a full warranty was worth it, at least for my first bike. Unfortunately I had problems with my brand new bike within a month of its purchase. It shut off randomly while I was riding through unsafe areas on my way home at night. I had to park it on the street and get a ride back home, hoping it wouldn't be stolen by the time I returned. Turned on okay the next morning so I thought it was a fluke until it happened again. This time I called Berts to get them to pick it up and check it out. They wanted me to pay for a towing company to bring it in, so I risked riding it myself back to Covina (1hr away). Turned out Berts had built it wrong and it had a kink in the gas line. They fixed it within warranty but it was super inconvenient and I was out of transportation for a few days. They also drained my gas tank which was rather annoying. A few months later my mechanics noticed an oil leak coming from the engine, still have to go check that one out when I have a few days to spare. Might use them as a reference price and a good place to see what's on the market, but would not purchase from them again or recommend it to any friends. read more

Cool place to go look for dirt bikes, motorcycles, street bikes and cruisers... It is also a great store for repairing your motorcycle with parts or just any kind of maintnance you might be in need of for your motorcycle. Don't forget there is also upgrades on performance parts you might be looking for. read more

Poor, poor Bert's. They will go out of business soon. They got everything backwards. Bad, inexperienced salesmen who couldn't sell water to a thirsty man. where do they find these guys? They need to change their methods entirely and go to OTD "out the door" pricing. Sticker price includes tax. No hidden fees, no add-ons, no dealer prep, etc, etc. Bert's should DO THIS because that's what the competition is doing !! Then once someone sees a price sticker as OTD then they feel more comfortable, in fact, they feel so much more comfortable about the deal, they will fork out extra cash for other items. (Clothes, parts, upgrades, etc.) But then....... ARE YOU PEOPLE LISTENING???? HERE ME CLEARLY ON THIS... Then if the customer leaves Bert's with a really good feeling about the deal and that he was in full control, he'll do the one thing that will surely boost Bert's sales into the stratosphere.... He'll SPREAD THE WORD !!!!!! Now that's FREE ADVERTISING !!! So, to whoever owns Bert's Megamall, you need to fire your sales managers, all of them! And restaff up with people who know how to run a business !!! Remember, the general public only cares about the bottom line, not all the worthless sugar coating you try to add to a sale. read more

I gave Bert's a 5 star rating for my experience with the sales and parts department. But the praise stops there!!! Bought 2 new Jet ski's and trailer, took them out Memorial day weekend for family event in Oxnard. When I launched one it was in a "failsafe" mode and would not go over 5 MPH. Clearly this machine had not been "Prepped", and it was a huge letdown for our family to have something "Brand New" not operate. I contacted my salesman, who even offered to drive 70 miles and pick up the ski, but that was the job of the service department. Could not even get a return call from "Woody" the Service Manager for 2 days. Took them to "Tri County Motorsports" where the Service Manager Griffen helped me immediately! Moral of my story, great Sales and Parts team, "Service Department" flat out "STINKS". I would rather have paid more for the ski's and had a professional service technician work on them then pay less and get lousy service. read more

Although I ended up purchasing a unit here in Northern California , I was willing to drive to Berts Mega mall due to the consistent communication, and outstanding pricing given by JR. Unfortunately they just did not have the 4 seater I was searching for. read more

Best customer service ever! Joe Rodriguez helped us out and beat DelAmos price on the Ninja 300 we picked up! And Gary Mullen took real great care of us with the warranties and low jack! They even hooked us up with gear! We will be back for another bike! read more

Awesome guys down here at Bert's Mega Mall. Donny Fish & Eddie Hillis took care of me like I was family. For any of your Motorcycle, Off Road of Marine needs these guys will take care of you! Awesome experience guys! Thank you!! read more

I would give them ten stars if I could! The sales service here is outstanding. My boyfriend and I were looking around at the Sand Sports Show on Sunday and ran into Larry while we were looking at the Yamahas. His service was so thorough and he really worked hard to get my boyfriend a great deal. I would definitely recommend him to anyone. Eric was super helpful as well. He gave us all the information that we needed about the Yamaha & even helped us load it onto the truck. Great service overall. read more

I just purchased a 2011 Sea doo challenger boat from Berts' while at the LA boat show. I had nothing but an easy and excellent approval process while at the show speaking with Phil and Curtis. When I went into sign financing papers everything went smoothly and was treated very well. There was a promise for a 3.99% finance AND 5 yr. warranty when in fact it was one or the other. When going over paperwork they admitted it was a mistake BUT would honor their mistake also! I dealt with Gary, Max, & spoke briefly to Steve while there and was pleasantly dealt with by all. I also added a few extras, extra battery, charger, Perko switch and Curtis personnally called and spoke to me regarding these extras before installation and was extremely knowledgeable about how to set up these extras for me before pickup. Thanks to all at Berts! read more

I have purchased three motorcycles from here before long time ago and walked out with a new bike just to find out I have a million hard inquiries. Well I am in car business so anytime I go in to buy anything whether it's a car or motorcycle I know what the procedure is and what needs to happen. Went there Sunday to potentially purchase 2 ATV's. Salesperson approaches and I can already tell they are using old school sales tactics which does not work today on most people. I said I saw the price online and the sticker price here is $2k over and was wondering what you can do for me. He assured me that they will make a deal and will work something out. While I waited my buddy to show up the salesman would not give me a price without filling out some form and needed to hold my DL and a bank card and this is only after I told him I do not want you to run my credit which he kept insisting on me filling up a credit app. After waiting 25 minutes and unable to leave since they have my bank card they came back and said the best they can do is take $500 off each bike finale price which is insane. If they told me that's they could do I wouldn't have waited around. Be aware read more

Customer Services is their priority. I liked their willingness to work with us and accommodate our needs. The prices are great too.

I had a great experience here. Joe Rodriguez was a great salesman to work with. Helped us out a lot. Our finance lady was great too. Thank you for my purchase. read more

The best thing about Bert's is the selection, this place is huge. However, like any dealership, they try to squeeze every dollar they can from you. I hate dealerships and salesmen.... I always feel like they try to rip you off. This experience here was worse than buying a car with their high pressure sales tactics. The salesmen are desperate to make a sale so they will try to keep you there. My advice is to check other dealerships and shop around. Check the online what people are paying for their bikes. Knowing what you want and how much you should pay for will prevent you from getting overcharged and allow you to get a better deal. I actually got a good deal on a motorcycle here but the 2 stars is for the the haggling and trying to overcharge me. Dealing with salesmen leaves me feeling dirty afterwards. read more

Great repair service. Miguel worked on my motorcycle and explained the process thoroughly. He was extremely helpful and kept me up to date with the status on my ride. read more

Awesome people. Got helped right when I walked through the doors. I did go in on a busy Saturday but there was more than enough workers there to make sure I was taken care of. Dany vidas sold me my very first bike! Woo hoo! Great, and super smooth transaction. Financing was super long but that's always a drag but Gary Mullen made sure it was fun and as fast as possible. Two thumbs up. read more

I had recently went to Bert's Service Department to get my motorcycle battery checked. The tech said that the battery was dead; and, I needed a new battery. However, later, he called me again and said he was able to charge the battery to full capacity. By this time I had bought a battery from their parts department, and put it in. This cost me time and money. I asked to speak to a manager, at which time I spoke to a manager. He understood, and made it right. In the end, I got a free oil change, but had to return the battery for store credit. Hence, the 3 star rating. We all make mistakes, but make them right and the customer will be a happy camper. read more

I bought a new Yamaha Roadstar 1700 S a few weeks ago. Everything was great with the sales department up to this point. The problem started after the deal was made. Jay (I think his name is) says "ok Juan everything is ready we just need to take the bike back to the service department to gas it up and have them inspect the bike to make sure everything is in good working order before you take it." 20 minutes later they call me on the speaker and say come pick up your bike. Well what should have been an indication that someone at the service department is not doing their job. I noticed that my bike had an empty gas tank!!! I asked the guy "what's up man I thought I was getting a full tank?" The sales guy quickly apologize and said I'll take it back an gas it my self. Ok no problem I thought just a minor mistake to detail.. I take my bike home everything is great until the following week when I decided that the handlebars were to high so I needed to adjust them. Well to my horror after I loosen the first screw out of the 4 that hold the bars in place the bars swing down and completely free WTF wait so my bars were only being held in place by 1 screw????? I thought to my self. Did anyone actually look at my bike in that "last inspection?" My guess is no!! I called Jay the sales guy and explain my problem he immediately apologized and said bring it back and I'll have service reinspect the hole bike again .. Ok I said again and told him I would bring the bike back the following week so they can perform the 600 mile service. How ever I had my concerns that I would pay $260 for a service inspection they had missed the first time. Jay says I'll talk to them so that they do a good job and discount the price of the service.. Long story short I called today to schedule the service for the bike and Rob (service guy) says its gonna be $180 with 20% discount customers get on their first service after purchasing it.. So I asked but where's the discount for correcting your mistake you know the one that could have cost me my LIFE!!!! If that one screw would have come loose!!! Rob says sorry for the inconvenience but 20% is all I can do (same discount all costumers get) besides the handle bars normally come loose after you loosen ONE screw.. Well Rob you are wrong and for you to even say that is completely unprofessional . Makes me really believe that someone in that service department is really NOT doing their job and are probably cutting corners at someone safety expense.. You see it's not about getting a discount on the service is more about customers having confidence that they are getting the service they are paying for... All hopes of me going back to purchase a 3rd bike from you guys are gone!! read more

Zarli, JR and Pierre were all great! Patient to the utmost, no undue up selling - everyone simply helped me get what I wanted at a fair price for both parties. There were a few personalities I didn't jive with, but I couldn't recommend the aforementioned three, more. read more

Bought a pair of jet skis this weekend from Gary in sales this buy far was the best person I have every met. And the price was perfect and totally fair. I recommend to anyone and everyone show at Berts the place is the best. And yes I will be back for more and I'm looking forward to meeting the service dept for my first services read more

Bert's Mega Mall - Motorcycle Dealers Near Me - Covina, California

Great place with great service!! Definitely go see Jonathan and he will help you out- he's awesome! Very reliable and trustworthy and will help with all of your needs. Kasper is also great, and provided excellent service. David in parts was also crucial to my transaction and extremely helpful! They are the best! read more

Do yourself a favor. If you want to buy a bike and have a great experience, ask for Larry Garcia. This is my second bike I bought from Bert's/Larry and it won't be my last. Nobody can come close to these guy's inventory. Every bike I was considering buying was there for me to check out in person. Thanks guys! read more

I applied for a UTV and all in the same day I was approved and picked up my car with the prices that I wanted. Very helpful and I will be recommending my friends to do the same. read more

Ok, I've just about had it this dang place. First I brought my Triumph Thruxton 1200 in for a recall & it's first maintenance routine, everything's seems to go fine. Then I took it in for a bent shifter fork inside the transmission after a small accident. I get a call from them that need to do the recall which is out for my bike. I tell them they did it already. They check, no records of recall being fixed. Though, I have a receipt stating it was cleared. Ok I let them "fix" the same recall. Idk they're the "pros". I get my bike back, I'm riding down the street when all of a sudden I can't get it out of gear or into a lower gear to keep chugging along, so I stall in the middle of busy af Azusa Ave, almost get hit by an old lady & a big company utility truck trying to get to the side of the road. After fiddling with it on the sidewalk I get it into first gear, I found BOLTS NOT TIGHTENED!!!! I freely spun them with my fingers. I called my wife to come back bc she had left Bert's before me, I told her to go ahead of me bc she had our very young boys with her. She comes to meet me & I tighten the bolts with a multi-tool. I baby the bike back there, & of course I'm furious. I try to stay calm but to think I could have been seriously injured or dead bc of these "professional mechanics" when I have a family to look after. The sales rep who assisting me is says sorry. They fix it. They bring it out, so I had to ask "Did you remember to tightened the bolts?" The sales rep looks at me, confused. Everything seemed fine after that. Today I'm doing my own oil change & for some reason I can't the oil filter off. I broke 2 different style oil filter wrenches, 1 was 65mm exactly & the other was an adjustable universal type. They must have tightened it with the biggest wrench they have with gorilla glue on the seal or maybe they didn't even live the seal so that the filter wouldn't get baked onto the oil pan. Either way I had to puncture the filter with a screw driver to twist it off. Lastly, when I made the purchase of my bike here it took EIGHT HOURS. Never coming back here again. read more

Had a very vast variety of bike and good pricings. I'm currently on the market to purchase my first bike but when i sat on a bike to get a feel when I was approached but an old white haired gentleman. I was told to get off of bike cause it seemed that I didn't have the money to afford that certain bike and didn't really appreciate that comment but got off to not cause any conflict. But thankfully Larry a sales manager took some time to talk to me and helped me out with looking at some bikes and I'm thankful for that but just felt that I wanted the company to know of my interaction. And I'm currently 23 and make a good living so if anyone wanted to know if I was super young. read more

I took the time to come on Yelp to leave a review because our salesman Lucas was very understanding of our needs and very educated about the product. He went above and beyond to make sure we were well taken care of. I recommend when you go to Berts to ask for Lucas. read more

Bought my first dirtbike here and they pushed their useless warrenty for at least a half hour. Even after I said no a few times which is pretty annoying. Prices and dealer fees are ridiculous but Yamaha had an incentive at the time and they had the only white 450 left in the area. I can't argue that they have a great show room and plenty of selection though! Parts department, pretty weak to be honest. They can't hold a candle to mail order sites or other places like chapparal. Let's talk service now, I needed my lower steering stem bearing pressed out as I don't have a press. I brought in the lower clamp already off the bike. I expected they would be over priced but they are so close by I decided to drop by and see what they would charge. Well after waiting for a guy to come look at it he said it would be over $100 and would take almost a week. I asked why it was so much and he said, "well labor is 91 per hour and it will take more than an hour." All I have to say is wow, I told him I'll just go buy a press from harbor freight for $130. And if it is taking them more than 10 minutes to remove a steering stem they should look into hiring some new mechanics. I should have known before I went to a dealer but I was shocked at how terrible the service department is. I feel bad for anyone who gets sucked into paying their ridiculous fees. read more

I bought two scooters here and got a great deal. Since then I've brought my scooter in for service and Niles was real friendly and knowledgeable. I've also dealt with one of the managers there named Daryl and he was great. The next time I'm in the market for another toy I'll definitely be stopping by. Thanks guys! read more

Purchased my first Ducati here and can't say enough about how easy and great the service was. If your looking for a new toy go check them out, they have it all! Thanks again Zarli Gary and Max. read more

5-Stars for Jordan Allen in Service. Consistently polite, well-spoken, effective and efficient. Even remembered me by first name when I came in.... And I'm only in service every 4/5 months or so for tire changes read more