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    Bespoke Ensemble

    4.9 (29 reviews)
    Closed 10:00 am - 6:00 pm

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    Looking sharp !
    Jd R.

    Received my fourth tailored suit for my birthday. But this time I purchased it from the awesome Vandna at Bespoke. Vandna, with her gentle and professional way guided me through the process with ease. To say the process was easy is an understatement. Disregard the background as I was her first customer in her newest location. She has since redecorated I will be making another purchase come the new year!

    Kelsey J.

    Vandna was amazing. She made me a beautiful suit in 9 days with no alterations needed. I've never had anything fit me so perfectly. She made the whole experience amazing and personalized.

    Vandna was/is incredible. I was buying my first suit, and frankly had no idea what I wanted! She did a wonderful job of guiding me through the process, recommending different features, and helping me make decisions when I felt a little overwhelmed. At my first fitting, it was so obvious the things I could get with a custom suit that I'd never be able to achieve off the rack. And I loved the way I could customize the jacket lining, with all of its hidden features. I'm so glad I found Bespoke Ensemble!

    I had an incredible experience. I came in with a very ambitious idea in my head and Vandna helped me bring it to life. The suit looked incredible and they had a large variety of options. Hands on, and highly recommend.

    I came to Bespoke Ensemble for my first custom suit for my wedding. Vandna was extremely professional, accommodating and helpful in going through the entire process. The turn around time was surprisingly fast. For an entire 3 piece suit + custom shirt it took less than 2 weeks! My suit fit like a glove on my very first fitting. My fiance and I were amazed at the handiwork and detail of the suit. They have small details like reinforcing each button with a mini button on the inside, a grippy waistband sewn into the pants to prevent your shirt from coming out, and reinforcing the hem of your pants. These small features weren't available when I was shopping around at other major custom suit companies in NYC. A+ for service A+ for quality A+ for timeliness

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    3 years ago

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    6 months ago

    Business owner information

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    Vandna G.

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    1 year ago

    Amazing Service with Quality knowledgeable staff, that are willing to go a step and beyond to get you the perfect fit

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    Ask the Community - Bespoke Ensemble

    Review Highlights - Bespoke Ensemble

    Vandna the owner makes herself available to her clients via phone, text or email and is VERY quick to respond.

    Mentioned in 20 reviews

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    M.M.LaFleur

    4.4(263 reviews)
    0.4 miTheater District, Midtown West

    The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

    I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

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    M.M.LaFleur - Open space for presentations

    Open space for presentations

    M.M.LaFleur - Fitting room

    Fitting room

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    Alice + Olivia - Checking out their very first brick and mortar

    Alice + Olivia

    2.4(51 reviews)
    0.3 miMidtown West
    $$$

    Since AO charges $10 for mailed return, I went to this store instead that's close to my work. The…read morestore is very nice, has some wonderful clothing. But not as versatile as their website that has far more items and products on sale. I was greeted by a very friendly associate. She proceeded my return within a minute. I walked around the door little bit. They have some lovely fitting room. This a good store for people to see and try AO's amazing designs and clothes.

    I shopped with my daughter in the Highland Park; Dallas, Texas location when I was visiting her…read morefrom out of town. When we were in the store we had very good service. We made a significant purchase. ($3.000) The very next day many of the items purchased went on sale. I was notified of the sale via emails direct from Alice & Olivia. Sadly, I left town and could not assist with the adjustment. I asked my daughter to return to the store for an adjustment since it was less than 12 hours since our initial purchase. She went to the store for an adjustment with her receipt. The store manager, Danni gave my daughter the run around regarding her adjustment. She was told she needed the receipt and the clothing. My daughter had to return to the store again with the receipt and clothing in hand the next day. Danni gave her the run around again. She did not want to honor the adjustment but finally did. I had to call and speak with Danni on the phone to make this happen. Danni said she was following store policy. I googled the store adjustment policy and it lists a 7 day adjustment policy. The adjustments we were requesting was day # 2 & # 3 after the sale. The worst part about this whole experience is my daughter is physically handicapped. She had to make two additional trips to the store for an adjustment. As a mother of a handicapped daughter, this shocked me at how insensitive Danni handled the entire situation. Danni can see my daughter is physically handicapped! If the adjustment return policy is to have the receipt and clothing in hand it should be listed on the A &O website. It is not. I feel Danni needs sensitivity training. She could have handled the adjustment request much differently especially seeing my daughter is handicapped. This will be the last time I purchase anything from this location. The purchase which was a good experience turned into an awful one.

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    Alice + Olivia - Checking out their very first brick and mortar

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    Bespoke Ensemble - bespoke - Updated May 2026

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