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    Bespoke Ensemble

    4.9 (30 reviews)
    Closed 10:00 am - 6:00 pm

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    Ryan H.

    After many months of research and shopping around, I eventually found Bespoke Ensemble in my search for a tuxedo for my wedding. I had a very specific vision, a dark green velvet dinner jacket, which Vandna helped bring to life. In addition, she also made my pants, shirt, and tie. In the end, everything turned out beautiful. Vandna was wonderful to work with throughout the process, and I cannot recommend her highly enough. And I am absolutely confident I got the highest quality possible at a better price than anywhere else in New York or northern New Jersey.

    Looking sharp !
    Jd R.

    Received my fourth tailored suit for my birthday. But this time I purchased it from the awesome Vandna at Bespoke. Vandna, with her gentle and professional way guided me through the process with ease. To say the process was easy is an understatement. Disregard the background as I was her first customer in her newest location. She has since redecorated I will be making another purchase come the new year!

    Kelsey J.

    Vandna was amazing. She made me a beautiful suit in 9 days with no alterations needed. I've never had anything fit me so perfectly. She made the whole experience amazing and personalized.

    Vandna was/is incredible. I was buying my first suit, and frankly had no idea what I wanted! She did a wonderful job of guiding me through the process, recommending different features, and helping me make decisions when I felt a little overwhelmed. At my first fitting, it was so obvious the things I could get with a custom suit that I'd never be able to achieve off the rack. And I loved the way I could customize the jacket lining, with all of its hidden features. I'm so glad I found Bespoke Ensemble!

    I had an incredible experience. I came in with a very ambitious idea in my head and Vandna helped me bring it to life. The suit looked incredible and they had a large variety of options. Hands on, and highly recommend.

    I came to Bespoke Ensemble for my first custom suit for my wedding. Vandna was extremely professional, accommodating and helpful in going through the entire process. The turn around time was surprisingly fast. For an entire 3 piece suit + custom shirt it took less than 2 weeks! My suit fit like a glove on my very first fitting. My fiance and I were amazed at the handiwork and detail of the suit. They have small details like reinforcing each button with a mini button on the inside, a grippy waistband sewn into the pants to prevent your shirt from coming out, and reinforcing the hem of your pants. These small features weren't available when I was shopping around at other major custom suit companies in NYC. A+ for service A+ for quality A+ for timeliness

    Bespoke ensemble

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    9 months ago

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    Vandna G.

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    2 years ago

    Amazing Service with Quality knowledgeable staff, that are willing to go a step and beyond to get you the perfect fit

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    Review Highlights - Bespoke Ensemble

    Vandna the owner makes herself available to her clients via phone, text or email and is VERY quick to respond.

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    M.M.LaFleur

    M.M.LaFleur

    4.4
    (265 reviews)
    0.4 mi

    The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

    I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

    Photos
    Open space for presentations
    Open space for presentations
    Fitting room
    Fitting room
    M.M.LaFleur

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    Muji

    Muji

    3.6
    (172 reviews)
    0.6 mi
    $$

    If I could rate Muji's customer service separately from its products, it would be one star…read more The problem isn't that mistakes happen--it's how Muji handles them. My order arrived with missing items despite paying oversized shipping and waiting days for delivery. Since then, I've been stuck in an endless cycle of apologies with almost no action. After nearly a week of emailing back and forth, I was asked to provide my order details again. Why? The entire email trail already contains everything they need. Instead of reviewing the case history, each representative seems to start from scratch, wasting the customer's time because they can't be bothered to read their own correspondence. Muji has mastered the art of apologizing without actually resolving anything. Every response is filled with sympathy and promises to "look into it," yet there is no urgency whatsoever to fix a mistake that was entirely their responsibility. Once they have your money, you're left waiting while your case sits in limbo. For a company that promotes quality and simplicity, their customer service is anything but. Poor communication, zero ownership, endless delays, and customers forced to repeatedly chase for updates. Paying extra for oversized shipping clearly doesn't translate to better service when something goes wrong. If you're lucky enough to receive your order intact, you'll probably have a good experience. But if there's a problem, don't expect Muji to treat it like a priority. Based on my experience, their customer service is all apologies and no accountability.

    I am the biggest Muji stan since Martha Stewart said she uses their organizational tools…read more This one's particularly convenient since it's near Port Authority and even though it's Times Square, I never feel like it's overcrowded, even during the holidays. I feel like it's free aromatherapy because they have tons of diffusers going on but never overwhelming. I also appreciate this location is wheelchair accessible. The employees are helpful and never pushy. It has the usual stock of home goods and clothing for men and women, but I don't think this location is particularly large if you're looking for the full array of what Muji offers.

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    Muji
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    Bespoke Ensemble - bespoke - Updated August 2026

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