I went to Best Buy prepared to purchase a new refrigerator and stood in their fridge second for…read morehalf an hour with not a single employee coming to help. I left and googled stores close by. Decided to give Plaza a try. SO glad I did! I was immediately helped by Dave and Matt who knew their inventory very well. They quickly found a fridge that would work with the size of my space and in my budget. That was Sunday. Today Wednesday, the new one is already delivered and installers were great. Sale price was the same as other retailers...I will go back to Plaza for future appliances 100%!

We have gone back to Plaza TV and Appliances a third time. At our other home we purchased a flat…read moretop stove, double oven and dishwasher. They were the only store that was able to find us a double oven with dimensions that would fit into the old oven space. They

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

I order some window treatments from Home Depot, and the measurement that they contractor was overly…read morelate for the appt. I was told during installation that i can put in my preference time which I did. They did not meet my preference, plus they were going to be late that evening since they have a installation which will take them longer. Throughout all of this, its been nothing but time changes when I readjust my work schedule, poor customer service in store, installation customer service line now tells me preference. I will never place any order from HOME DEPOT again.

On 3/8, My husband went in to order carpets. His order was 3 cuts of carpet of the same color, and…read more1 cut of a different color. He was helped by 2 younger adults, and then a Manager name "Linda". Since this is considered a custom Carpet there is no refund, We order this understanding that HOME DEPOT would also meet their criteria. Wednesday 3/11 AM, we get a phone call " Sorry , your order is too big to delivery and you have to pick up? Can someone explain to me how can we pick it up ourselves if the order is too big for them to deliver it? PLEASE? 3/11 My husband calls, they say " Oh let just wait until it gets here - NO communication- whatsoever 3/13, My husband decides to stop into the store to speak with someone. We spoke to the worker at the carpet area, he calls for the Manage on Duty and we speak about the whole situation and he shrugs his shoulders like he can careless, Which annoyed the crap out of me! we, then were told they will have someone contact us. "LINDA" or Jennifer" told us the turn around time would be quick. 1. We get there and find out our oder has been changed from delivery to pick up Today is Monday 3/16- We have received no PHONE CALL, my husband calls and finds out : "JENNIFER" no longer works there!! WTH .. What kind of crap is this. He wanted to speak to a manage right away and was told "OH they are all in a meeting" they will call him BACK ! it has been a WEEK and NO ONE has called us BACK. We are done being nice! SERIOUSLY Please give us our money back! stop stealing PEOPLE MONEY, stop taking advantage of PEOPLE!!! I just want to say, First and foremost my husband and I have been nothing but nice about everything, We have been patient and HOME DEPOT's management TEAM have been nothing but Disrespectful and liars. You know maybe, if the MANAGER LINDA LEE, spent less time complaining about her worker to my husband she would have maybe did his order correctly and we would not be in this situation.. So unprofessional for her to tell him how stupid and incompetent the other 2 worker were that didn't help him correctly. WELL, LINDA you also did not help us properly and now we have lost $3800 dollars and HOME DEPOT won't call us BACK.. All I have to say is you guys need to make this RIGHT........ This is not what you do to your customers!!!! FIX THIS! We are at a point were we need help, If anyone knows how we can legally get the help we deserve please let us know. This is not fair at ALL!!!! We deserve a refund, we did everything right but HOME DEOPT DID NOT, if you can fullfill your contracts then you need to give people back their refund

Great service and prices. Shortie is so knowledgeable. We needed a new clothes washer. Shortie and…read moreher staff recycled our old one (for free) and loaded up our new one in less then 15 minutes. It does not get much easier and all with no stress and no hassle. Very impressed. I will buy from again. A fantastic locally owned small business.

These people are the definition of above and beyond! Started with a phone call, ended up with home…read moredelivery! Every person I spoke to was super friendly and helpful.

My family and I were looking for a fridge in our price range. Looking at fridges on line, we…read moredecided to lower our expectation to a run-of-the-mill ice box. We went to the Appliance Smart factory outlet store and were amazed to find an awesome side-by-side fridge with all the bells and whistles that had been discounted nearly $700! It's a scratch and dent, but it's not a bad looking unit. The staff was extremely helpful and friendly. Although all staff were male, they did not make my mom and I feel like dumb women. Most importantly, the salesmen were honest about the refrigerator's condition and expected delivery. The delivery went off without a hitch, even with a freak snowstorm in April (thanks Minnesota). The delivery guys took out the old fridge, brought in the new and had a great attitude about working around piles of snow. tl;dr: Great price. Friendly sale staff. A plus service. Will buy from them again.

Just so I could add some credibility I started to compare prices for gas ranges. The same model of…read morea Maytag range at Menards was over a hundred dollars less than ApplianceSmart. Now we have a warehouse concept, poor lighting, almost zero customer service and some shoddy looking off-brands and there's your deep discount store as they advertise.

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

Clean appliances great service very helpful had miner issue with my washer and he was out with in…read morehour no charge.

Stopped at a four way stop in St Paul. It was my turn to go and I proceeded. An Affordable…read moreAppliance van also proceeded when it was clearly my turn. He gave me the middle finger as I drove past him. He then speeds past me on the left side, weaving in and out of traffic, cutting off several people. We stopped at the light on Rice St and I was going to call to report his offensive behavior. As I called the number on the van, I quickly realized I was talking to the driver himself. I told him he was an a@&*() and I hung up on him. Clearly not a nice reputable company.

We worked with Jason in plumbing selections and were so thankful for his expertise and kindness. He…read morewas very helpful and fun to work with. Kerrilynn was a delight and so knowledgeable about appliances. The store is very nice with many displays to view and products to touch, try out and explore.

Ferguson Home, Oakdale MN: Kitchen Appliances ~We ordered…read moreour appliances (4) for our new kitchen remodel in February 2026 ~Paid IN FULL for everything, as REQUIRED by Ferguson. Fast forward to now... ~We're told that they need a 3 week lead-time to install ~May 1, we requested the appliances be installed week of May 18th. ~Their response was: they scheduled us for June 4, 2026 install ~When we asked why the lead-time changed (5 weeks) they had excuses and told us we were confused ~Then they changed the install date to June 1, 2026 ~The appliances were fully paid for in February so Ferguson has NO INCENTIVE to work with us and it shows. They have our money and they have our appliances. Our hands are tied. It cannot be stated strongly enough, how much we regret purchasing from Ferguson Home, Oakdale MN.

CUSTOMER SERVICE IS ALIVE AND WELL! I have never been disappointed with the service or the…read moreselection. Every time I have gone in needing something even as inexpensive as a replacement screw I have been taken right to the place where it is located and the staff finds the exact thing I need. This the first place I go and I rarely have to go any where else because they have what I need in stock.

So a few months ago while moving a friend dropped and shattered the firebox to my beloved 15yr old…read moreGreen Egg. I swung into Ace Hardware in White Bear to see if I could get a replacement. I tell the guy what happened and he's like, "We got you. No cost we'll order for our next shipment." I told him "No, we broke it and it's like 15 years old." He said, "It's OK we got you." Then this glorious beast recommended some new lump charcoal. Since I'm not, not going to listen to the advice of this backyard superman, I bought some. My firebox arrived. I loaded with new charcoal and proceeded to grill a meal that has accomplished something I never thought possible. My mother-in-law was silent for 15 minutes! 15 MINUTES! Couldn't believe it. Thanks to Ace in White Bear not only is my beloved egg back and glorious, but I now know what heaven is like. Bless you all....and keep saving lives.