Drove almost an hour hoping to get help with shower options and the salesman was trying everything…read morehe could to not provide help. They kept directing us back to the website. Very disappointed and I was hoping for better customer service compared to big box stores.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Spokane Valley, WA. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

So far I have had an excellent experience with this company . I worked with Emily to get my kitchen…read moremore dialed in. Emily and the team work on my project very well together . Emily lead the project Emily communicated very well met every dead line . Needless to say my kitchen looks 100% better than I imagined . Emily found ways to maximize the space while feeling very roomy :) She did all of the cad work and mapped out the space and it all worked out perfect in the end :) Our family couldn't be happier . The product Seems to be of good quality . My kids are able to use them like kids do and work perfectly time and time again we have received so many compliments . Thank you Emily and team :) I highly recommend the kitchen place. Give them a shot at your project .

If you bought a refrigerator too large for the space reserved in the cabinets for a refrigerator,…read morecall Andy. He makes a tough job look easy. Just one phone call and Andy was on the job ready to go to work. He made the space wider and higher. He shaved about 1/4 of an inch off the end of the countertop, slipped one section of the upper cabinets out, took it to the shop and shaved off about 3/8 of an inch and slipped back into place. You can't tell it was ever moved. I give Andy six stars, maybe seven. It is really hard to find a cabinet shop that would take a job like that. It reflects the company's the high degree of expertise and devotion to customer service. I give the company six stars. Howard Herman, very happy customer!

Well, I can't say I was looking for the manager but the nice sales associate knew exactly where to…read morefind the "Thingy ma Bob" (which = squeegee) LOL Yes I've need this for a long time now to clean my truck windows and side mirrors especially in rainy weather. It's nice because it has 2 sides, 1 for the big mirror and the little tip does curved mirrors. Great day for me to score this at Lowes.

Not to be trusted. They say what they want to make a sale knowing there's no follow through…read more Horrible "service". There's no service, only quota's.

After a very helpful call, I stopped in the store and talked to Sean. He was more than helpful and…read morefound exactly what I needed. If you're looking for good customer service and support... You've come to the right place! Thanks again, Sean, looking forward to returning and spreading the good word about your store!

Nice clean store. Sales people are attentive and there are a lot of items to look through. Some of…read morethe items are both used and new.

This is the place to go if you need a quality used appliance at an honest price. These guys know…read moretheir shhhtuff. What they sell may not be the prettiest looking appliances, but they pick the most reliable items to refurbish and sell, and these appliance just plain work and last!

Used the 200$ dryer one time and now it sounds like a train is coming thru the house, the man who…read moreowns the business said he doesn't care.......... so shop around because this guy here is rude and dishonest. Update: We take the dryer back and they "fix" it. Now we're back to the same noise.....POS

Staff went above and beyond for me and my wife. My wife had accidently left her wallet at check…read moreout, and shout out to the clerk who found my wife's name on Facebook, sent a professional and discrete message, which saved us a world of headache. They kept the wallet securely on protocol. --And very insightful when I needed input on an obscure adapter. I hear the low-rated reviews. But that's never been my experience, and as Liberty Lake locals, we visit regularly.

This was the worst experience I have ever had in a Home Depot. And I have been to Home Depot in Los…read moreAngeles. Let me get this out of the way, it's a Home Depot. Okay? It's exactly what every other Home Depot is. So why was this experience so bad? No one was helpful. Okay, there were three people who were helpful, but one was new, and the other two weren't able to help me. No one knew where anything was. I was sent to three different locations for one item. One person who worked here literally asked me, "Well where would it be?" (She kept saying she didn't have a phone). I looked straight back at her and literally responded, "I don't know. I don't work here." It was awful. Avoid this location at all costs, if it's a "one off". If it's your usual Home Depot you'll probably be fine.

This is a PSA for folks who have earned the option for a military discount. I never take advantage…read moreof that when shopping/dining at mom & pop, and other small businesses; however, I will ALWAYS do it at big box national chains/restaurants/etc. After decades of use at Lowe's, I was told the discount did not apply on clearance items? Apparently the item I purchased that clearly had a placard identifying it's price was on, 'clearance.' I am not one for misplaced anger--ever--so I purchased the item and headed straight for customer service. Indeed, the harried folks at the counter told me the exact same thing. My question was a simple one: 'Why?' The manager then said, 'Okay I'll try to run it through, but it's not going to work.' A short moment later, his flushed red face looked up at me and said, 'Wow, it took?' The three counter folks stared at me in disbelief like I had just parted the Red Sea. I thanked them, and wished them a wonderful holiday season. Moral of the story folks--is what ol' Ronnie Reagan said: 'Trust...but verify.' The benefit, itself, is not massive. But a 10% discount does cover the state's sales tax. That's all I ever want it for. Especially on big ticket items...

This was my first experience as a new homeowner with Lowe's -- and it will also be my last. I spent…read morenearly $3,000 at the Sprague Ave store for a washer, dryer, and an over-the-range microwave with delivery and install. What I got instead was over a month of frustration, wasted time, and poor treatment. Aug 11: Dryer was delivered dented, installed with feet of extra vent hose, and the crew refused to install the microwave even though it was clearly paid for and confirmed on my receipt. They argued with my wife in a condescending way, forcing me to leave work early to come back to the store. When I called customer service, I was told it was somehow my fault for not setting it up properly. Aug 27: Microwave installer opened the box to find the unit completely crushed. Instead of replacing it and finishing the job, he left. I then spent over two hours on the phone while the store repeatedly hung up on corporate support. Aug 30: I had to personally haul the crushed microwave back into the store to arrange replacement. At the same visit, I had to start a dryer exchange for the damaged unit. Sept 3: Microwave was finally installed correctly -- nearly a month after my purchase. Sept 6: Replacement dryer was scheduled for a 5-9 PM delivery. At 7:30, I discovered it was never even loaded on the truck. Now pushed to Sept 8, which means I must take unpaid leave from work just to supervise. Throughout this process, store staff have refused to provide regional manager contacts or escalate the issue, telling me to "just call customer service," the same number that has wasted countless hours of my time. All I wanted was what I paid for: new, undamaged appliances, delivered and installed as promised. Instead, I've been left with damaged products, botched installs, endless reschedules, and financial harm from lost work time. If this is how Lowe's treats first-time customers, I can see why so many people go elsewhere.

I needed paint for the house, but only had paint chips…read more Brad in the paint department was so helpful. He was able to perfectly match the paint I needed. He also made several great recommendations on type of paint to use. Thanks Brad for the great customer service @

My husband tried to get help from three different employees. Asking the first about linoleum, the…read moreemployee didn't seem to know what that was and said he "probably couldn't help him." The second couldn't help because he was about to clock off and, by the time my husband asked a third employee who seemed annoyed from the start and unable to help, my husband said he'd just look online instead to which the employee answered, "yeah, that would probably be better." OMG, what?

I had to bring in a desktop and and laptop computer for repair. Dennis was so great to work with at…read morethe north-side location. I felt they were knowledgeable and professional. I received text message updates with costs, all along the way and the turn around time was pretty good. I would highly recommend them to everyone. I particularly liked that the owner spoke to me in terms that I understood and not in pure technical jargon that I wouldn't understand. Very pleasant experience!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.