So far I have had an excellent experience with this company . I worked with Emily to get my kitchen…read moremore dialed in. Emily and the team work on my project very well together . Emily lead the project Emily communicated very well met every dead line . Needless to say my kitchen looks 100% better than I imagined . Emily found ways to maximize the space while feeling very roomy :) She did all of the cad work and mapped out the space and it all worked out perfect in the end :) Our family couldn't be happier . The product Seems to be of good quality . My kids are able to use them like kids do and work perfectly time and time again we have received so many compliments . Thank you Emily and team :) I highly recommend the kitchen place. Give them a shot at your project .

If you bought a refrigerator too large for the space reserved in the cabinets for a refrigerator,…read morecall Andy. He makes a tough job look easy. Just one phone call and Andy was on the job ready to go to work. He made the space wider and higher. He shaved about 1/4 of an inch off the end of the countertop, slipped one section of the upper cabinets out, took it to the shop and shaved off about 3/8 of an inch and slipped back into place. You can't tell it was ever moved. I give Andy six stars, maybe seven. It is really hard to find a cabinet shop that would take a job like that. It reflects the company's the high degree of expertise and devotion to customer service. I give the company six stars. Howard Herman, very happy customer!

Well, I can't say I was looking for the manager but the nice sales associate knew exactly where to…read morefind the "Thingy ma Bob" (which = squeegee) LOL Yes I've need this for a long time now to clean my truck windows and side mirrors especially in rainy weather. It's nice because it has 2 sides, 1 for the big mirror and the little tip does curved mirrors. Great day for me to score this at Lowes.

Management team with poor customer service training. ASM Andres would rather throw away markdown…read moreplants than offer a reasonable price adjustment. The Operations Manager supports this type of behavior and waste. It's unfortunate because there are some exceptional associates at this store who provide great service, but after my interactions with management regarding this negative experience and seeing that this is how they conduct business, I'll be taking my business to one of the many other home improvement stores down the street.

Nice clean store. Sales people are attentive and there are a lot of items to look through. Some of…read morethe items are both used and new.

Great prices! Great helpful service! Quality products! The best discount store in the greater…read moreSpokane ! We will be back.

This is the place to go if you need a quality used appliance at an honest price. These guys know…read moretheir shhhtuff. What they sell may not be the prettiest looking appliances, but they pick the most reliable items to refurbish and sell, and these appliance just plain work and last!

Used the 200$ dryer one time and now it sounds like a train is coming thru the house, the man who…read moreowns the business said he doesn't care.......... so shop around because this guy here is rude and dishonest. Update: We take the dryer back and they "fix" it. Now we're back to the same noise.....POS

Staff went above and beyond for me and my wife. My wife had accidently left her wallet at check…read moreout, and shout out to the clerk who found my wife's name on Facebook, sent a professional and discrete message, which saved us a world of headache. They kept the wallet securely on protocol. --And very insightful when I needed input on an obscure adapter. I hear the low-rated reviews. But that's never been my experience, and as Liberty Lake locals, we visit regularly.

Service: Continually going down hill, when I started going here - everyone was more than helpful…read more Now I have to hunt for someone who usually is put out I found them. This new front door harassment has to stop, I walked by the air duct cleaner guy 4 times today, twice with my dogs, once when I came back by myself and again when I came in with my wife. When I tell him "I'm Good" don't question me and say "Oh your good? You know what this is huh" I said, "Yes this is my 4th time walking by you." And he says "Oh really 4th time huh?". Yes it was and harassed every time the same way. Makes me not want to go to this location anymore. Selection: They may have it, it might even say in stock - but that doesn't mean they will get it for you. If something is in stock and out of reach where they would have to get a ladder or shut down a isle to get it, they will pitch a fit about it. Value: Check the prices, I was looking at a Hamilton Beach outdoor heater. They had big signs and tags saying 159.99, but the box said 129.99. Same deal with Outdoor Defense, costs more to get a refill than one with a handle and sprayer. Many other items too, just check before you go in. Cell service is dampened so you are forced to use their wi-fi. This controls your location look up and prices.

This was my first experience as a new homeowner with Lowe's -- and it will also be my last. I spent…read morenearly $3,000 at the Sprague Ave store for a washer, dryer, and an over-the-range microwave with delivery and install. What I got instead was over a month of frustration, wasted time, and poor treatment. Aug 11: Dryer was delivered dented, installed with feet of extra vent hose, and the crew refused to install the microwave even though it was clearly paid for and confirmed on my receipt. They argued with my wife in a condescending way, forcing me to leave work early to come back to the store. When I called customer service, I was told it was somehow my fault for not setting it up properly. Aug 27: Microwave installer opened the box to find the unit completely crushed. Instead of replacing it and finishing the job, he left. I then spent over two hours on the phone while the store repeatedly hung up on corporate support. Aug 30: I had to personally haul the crushed microwave back into the store to arrange replacement. At the same visit, I had to start a dryer exchange for the damaged unit. Sept 3: Microwave was finally installed correctly -- nearly a month after my purchase. Sept 6: Replacement dryer was scheduled for a 5-9 PM delivery. At 7:30, I discovered it was never even loaded on the truck. Now pushed to Sept 8, which means I must take unpaid leave from work just to supervise. Throughout this process, store staff have refused to provide regional manager contacts or escalate the issue, telling me to "just call customer service," the same number that has wasted countless hours of my time. All I wanted was what I paid for: new, undamaged appliances, delivered and installed as promised. Instead, I've been left with damaged products, botched installs, endless reschedules, and financial harm from lost work time. If this is how Lowe's treats first-time customers, I can see why so many people go elsewhere.

Took my 93 year old father to garden department today 8/22/25. He was looking for a shrub he…read morealready has. The lady that helped us was LYNNDA, you are lucky to have her she went out of her way to make sure we were helped. I have never been so impressed with customer service she is the best! I hope she is there in the spring time, we will be back.

Horrible experience waiting over an hour and a half to get product lady working in front did not…read moreknow anything about store or home building named Alexis when asked for help!!

Spokane Valley, WA…read more There were no issues with the brick and mortar of this Home Depot, however everything that came after our purchase was a disaster. We purchased a fridge, washer, and dryer. They were supposed to arrive one week later. We had just bought a new home and were living without these appliances. Needless to say, living out of an ice chest and with lots of dirty laundry was not fun. So, the day arrives when we are supposed to receive these appliances. They get here and the deliveryman drops the fridge on our driveway. Then he didn't even have the right tools to install our washer. So the day ended and we still had dirty clothes and no fridge. They replaced the fridge but said it would be another week before it arrived. We called customer service for compensation and they said to call back after we receive the new fridge. We receive the new fridge a week later and there is water leaking out of it. Luckily, these deliverymen were more competent and were able to repair a problem that shouldn't have been there in the first place. As far as the washer goes, my husband and father-in-law were able to install that themselves. We call customer service back for compensation and they offer about $300 (we paid a total of $3,000 for these appliances). We said that seems a little low. She returned with a $450 offer. She then told us a story about how someone paid $9,000 and received $3,000 in compensation. Well, we took that as meaning we could get about 33% for our troubles. But she denied this then hung up on us. We got re-directed to the local store where manager Lori told us that she would have to have her manager, Bob, call us back. He never did. Four days later, we call Home Depot back and they offer us $150. So, now the offer has gone down. We obviously had a problem with this. Finally, Veronica settled on $396 --- lower than one of the initial offers we received. And, she made sure she told us how "generous" this was and that it was way over what she thinks we should receive. Every employee of Home Depot we spoke to acted like this was their own money they were giving away and acted like we were being irrational by expecting money back. We had to go two weeks without our appliances because of the mistakes made by Home Depot's delivery. Specifically, Veronica stated "well, you have everything, don't you?" I want to know how long a customer has to wait for their appliances before it is a big enough problem that they can get compensation. What if it had been a month, two months, a year? To sum it up, we are very disappointed with this entire situation and will not be returning to Home Depot for any purchase.

I recently went into the Spokane Valley location and started the process of buying a kitchen suite…read morewith four units. I had a number of gift cards that were sent to me from my company. This is where it gets bad. Jim, the appliance manager was amazing in trying to assist me with the process of ordering all items needed And was friendly. The problem came when I had a number of gift cards that apparently raised suspicion. I ended up having to go back home without my order after talking to the manager there that stated they had fraud happen before with E gift cards. And they gave me no option to use The e-card that I had on my computer to allow the purchase to go through. Everybody was very nice and cordial. I just feel bad for the short sidedness of management and or the policy to take or not take E gift cards. primarily because Jim lost out on a good size commission check with our order. I had to go home after realizing that they company that I received my E gift cards would not exchange for physical gift cards. So I placed the order online through an online service representative. That ended up taking me the better part of 2 1/2 hours because of all of the gift cards that I had to manually input. I'm only saying this because it's not like I look sketchy, they could've verified my gift cards by the time that I would've taken delivery of the appliances( 17 days away from now). I got people are Larry of getting scammed, but Best Buy got their money, but one of their very competent and helpful employees did not get a nice commission check from our order. I'll just say sorry Jim. Hopefully Best Buy in the valley will do the right thing and give him at least partial commission for an order that was probably worth a pretty good commission check for him.

Very good place I love it, perfect for me since I'm a gamer and very fun to look at new games and…read morepcs that are out.