Was having some concerns if I had a break in my sewer lateral and have been on edge for the past few months. Who do I call? Who can I TRUST to come into my home. Gave Best Choice a call and they were here the next day. Richard and George showed up on time, was friendly and extremely professional. I didn't feel as though they were taking me for a ride and telling me bs. As they camera and hydro the line they showed me what was going on and I could see the difference before and after. If you're having issues with your sewer system, plumbing, etc, and looking for a business to come into your home to perform a job and give you a sound peace of mind, without charging and arm and a leg, Best Drains are the folks for you[plus my dogs liked them :)] read more

I've used this company 3 times now for 3 different situations & all 3 times they have came thru for me. Honest good people & plumbers, it's hard to find that now a days. There very affordable compared to other plumbers & their work is good. The 3 times I called it was an emergency & all 3 times they get to me right away even on a Saturday. They are on call 24 hours as well. The last time I used them I called because I had a flood in the bathroom my main water line got backed up because of some roots cracking the pipe. We called & it was a Saturday afternoon, we got KIKI to come & help us. He was there fast & right away he knew what was wrong & was very friendly & gave us different options & talked us thru every decision. He never try to hustle us for more money, he was honest & very helpful. After he fixed our problem he still came back Monday morning to check on us & our situation & even offered a discount if we choose to pick another option to further fix our problem. Never pushy he was cool & honest the whole time. One of the best customer services I've received. Thank you KIKI for you're services. I would recommend this company to anyone who needs plumbing in there home. Great work, great people. read more

I can't recommend these plumbers highly enough. Last week, Juan made a service call to replace an old pressure valve regulator. After pricing out bids from three local companies, Best Choice was literally the best pricing choice ($350 installed). Installation included unsoldering the old fittings & soldering a new 1" regulator. The value of service & quality are tops as the water pressure in the house is now perfect with no dripping faucets. I was so pleased with the work Juan did with the pressure regulator that I called the company again over the weekend to schedule a replacement of a leaky 12 y/o garbage disposal. Since they were already going to be working on the kitchen sink, I also decided to update the old pull-out faucet to an updated pull-down faucet I purchased at Costco. Wow! What a difference a new garbage disposal & faucet make. Again, Best Choice was literally the best pricing choice compared to two other bids. And again, the service & quality are tops! Juan was punctual, professional, thorough & quick. Also, the work is backed by a one year written guarantee. I highly recommend giving Best Choice a call. Everyone was helpful, including the office staff who scheduled the appointments & provided rough estimates. read more

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Want to thank Best Choice Drains and Plumbing again for their outstanding work. Their professionalism and competitive pricing keeps me coming back. Don't think twice about picking up the phone. Highly recommend! read more

Is this company out of business or just trying to go out of business. Phone number answers with 'mail box is full". No way to contact or leave message. Guess they have alll the business they need/ For now. read more

Really? Joe and Damion. I'm only reviewing my experience. I'm sure are you're great plumbers. I had no experience with your business because no one called me back. You can clearly see in the photos I posted, I called on 6/13 at 11:54 am and left a 2 minute message. Yes, your response to my review says I went on a calling frenzy. You're absolutely right. I needed help. I posted bad reviews to multiple plumbers as none of them called me back. Proof of actual service used? What? Really. My husband and I rented a snake and did it ourselves. Thank you very much. read more

Best Choice in Plumbing - Really, Joe and Damion. Why would you try to discredit my review. I called your place of business and no one answered. - Plumbing Near Me - Chula Vista, California

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I had Angel give me a quote the next morning on a leaky main valve by the street meter. He gave me a fair price and was able get a crew out the same afternoon. The guys were prompt, professional and done within 2 hours! Biggest selling point was the ability to have it done the same day and with a 1 year warranty. My leaky valve was costing me if I left it for days... These guys are pros, I would use them again for sure. read more

Very easy to work with! I called them up, told them about my poor attempt to fix the problems myself and they came out for a quote. They stayed true to their word and include a warranty. They even fixed another problem I did not notice at no cost. Pricing was competitive and within my budget. Very professional! read more

I highly recommend using this service. Friendly and Professional staff. The story: I am in the middle of selling my home when an inspection done by the potential buyer showed that there was an obstruction in the sewage pipe somewhere between the house and the city main. Long story short Kike and Esteban from Best Choice were able to come out and not only determine the exact location of the obstruction (big deal because the location determines whether the city or I as the homeowner am responsible for fixing the issue) but also returned the same day and fixed the problem. Where a different plumbing service/plumber may have just told me I would need to get permits from the city to blow out a hole on the sidewalk and just left (costing me thousands of dollars). Kike and Esteban were able to clean out the obstruction and even showed me the color video to prove the job had been done completely. To the ownership and management of Best Choice Drains and Plumbing: Kike and Esteban are both real assets to your company and their willingness to go the extra mile is the reason I will be reaching out to your company the next time I am in need of a professional plumbing service. read more

My life saver!! I had a terrible experience with another plumbing company so I decided to find a plumber that is VOB (vet owned business), and Best Choice came up as one of the companies in the area to install my new faucet. Called the number and spoke to the owner Angel and narrated the said horrible experience and he solved my problems. He made sure his technician came the very next morning to install my new faucet. Juan was very nice and friendly, and he worked quick! He even explained why those companies were trying to sell their own equipment, it's because those technicians work on commission. Unlike other companies, Best Choice employees work by the hour so they really make sure the customers are happy with their service. I was just a little shocked when Juan started using a drill to take out my old one though I'd give them 5 stars however I think he might have messed up my fish tank, because after he left, the lights weren't working right. Otherwise, I've got a good looking kitchen faucet! Thanks Angel and Juan! read more

I broke a pipe and needed a plumber to come out ASAP. It was late Saturday night so I knew it would be hard to find a plumber to come help. I called 3 plumbers and got their voicemail. Contacted another plumber and he wanted to charge $90 just to come out for and estimate. I finally contacted Best Choice and Joe offered to send out a technician free of charge. Brandon arrived around 30 mins later! We needed to get a special valve that had to be picked up at the specialty plumbing store and they were closed. They offered to come out first thing Sunday morning to fix the issue and gave us a very reasonalble price. As promised, Joe and Brandon showed up on SUNDAY morning at 8am to fix our issue. While fixing the shower valve he noticed my toilet was running water and gave me the part to fix it for free! That is great customer service! FYI- They also give you a 1 year warranty on the service. read more

Well I needed a few things done at my home new faucet install leak in the backyard and new needed shower replaced .. This company came in very fast and professional and I could not be happier with the customer service of the technician's. Very respectful and very good work its been over a week since I got everything done and I got to say I love this company this will be my go to company. In the past I used blue planet plumbing and have had issues so I'm glad I found this company because they fixed what the other company couldn't. A plus I told them my water pressure was low and off and now it sprays perfect better then perfect. read more

Best Choice in Plumbing - Love my new faucet masterfully installed by this company - Plumbing Near Me - Chula Vista, California

Just a great, local, plumbing company. I would definitely recommend Best Choice Plumbing Services to anyone in the area. They were polite, efficient, quick and professional all the things you expect from a plumber... They fixed my garbage disposal, leaky faucet. Their prices are fair and showed up at the exact time they said they would. No hidden fees, and just great service. I recommend these guys for anyone needing a plumber, big jobs or little read more

I cannot say enough about Best Choice Drains & Plumbing and specifically Kiki who came to my appointment! I'm a realtor & have a property in escrow for my clients that needed some plumbing fixes. Another plumber cancelled on me last minute and I had to have this appointment today due to some deadlines with the escrow. I called Best Choice because they came recommended by someone in my office and they were able to have Kiki come meet me within 45 minutes. He was incredible! He moved through the condo quickly, fixed all 4 plumbing issues efficiently, did not milk the clock, and gave me a good price for all! I will be calling Kiki & Best Choice from now on! THANK YOU! read more

I have had a lot of bad luck with my house plumbing. They sent George which was extremely helpful. He spent 3 hours straight sweating and pouring and didn't take a single break. It was a very difficult labor job and now my house is in much better shape. I will use this company again in the future and would recommend to others. read more

Horrible customer service, they didn't show up to our scheduled appointments a few times, at the end they fixed in 1 hour my problem but left me hanging a whole week! When I would call to find out why they didn't show up to our appointment, the receptionist would argue with me instead of helping! read more

We had a toilet issue. And we couldn't figure it out. We called and received a same day appointment. An affordable quote was given. And the work was professionally performed. Our technician was on top of it! Thank you for your services!! read more

Here's a follow-up on my 2/28/2016 review (which for some strange reason is shown in "other reviews not currently recommended"): I had the tub/shower valves replaced in two bathrooms (using MOEN). Juan did a wonderful job; looks better than new. I also had a kitchen faucet replaced (also MOEN), including shutoff valves. Perfect! I've recommended Best Choice to my friends as well. Their prices are fair and competitive, they are on-time, and the workmanship is excellent. They do offer a $100 discount on another job if you provide a good review. But this is not a paid endorsement - I mean what I've written. Give them a try and see for yourself. read more

This review is based on employee conduct only. As I have never, and after this Interaction will never use them. These guys came to my complex to do do some work on my neighbors house. Guy was parked on one of my reserved spots. I had the common courtesy of calling the company to give him the heads up. After calling it took them 10min to come out and move it and both guys had an attitude and made a big joke out of it, to the point where it got almost confrontational. Super unprofessional, that might suggest their behavior while working on your home. Next time I won't make the mistake of being courteous and I'll just have them towed. read more

I called Best Choice Drains and Plumbing and they showed up within 30 minutes. Plumber was very nice and explained the problem. The problem was fixed within 30 minutes. I was very satisfied with the price and how fast my problem was taken care of. read more

My son's restaurant had a sewer line backup on St Patrick's late at night, our busiest day of the year. Called a few places and everyone was either busy or not working. Best Choice sent Jorge Bernal to us within a hour from Chula Vista to Bay Park. He took a short time to get it all taken care of and put us back in business. We were happy to pay the night weekend fee to get the problem solved. Very happy with the service. Thank you Jorge! read more

Needed to replace and install 2 new toilets and called home depot as well as bill howe. Both provided prices that were way over my budget. I came upon Best choice due to the high ratings so I called. I spoke to a woman regarding prices and they were straight forward. Their prices beat the other competitors and was the best thus far. They scheduled the installation the following morning. Robert came in on time and provided the best service. He completed the work just within 1 1/2 - 2 hours and showed quality in his work. I will definitely use Best Choice for future services. Thanks so much to Robert. I will also highly recommend Robert for the job. read more

I called about water backed up in the bathtub. They were out within 2 hours and gave me a reasonable flat rate and fixed the problem. Fast and efficient. Thanks! P.S. Marco was awesome! read more

Really is your best choice plumbers. I would give this business 10 stars if I could! Joe and his team are always happy to help and everytime I have called for a problem they show up on time(or earlier) and get the job done(right!). Joe is always courteous and kind no matter what time of day I call. His team is fantastic. I would definitely recommend to all commercial and residential customers. I'm always having problems with my old garbage disposal, old bath tub and toilet. Best choice comes faster than you'd expect and fixes my problems. No more hearing drips in the night and I can safely dispose old foods down the drain. Thanks BEST CHOICE!!! read more

These guys are awesome! They said around 1 they'd be here the same day and they were here at 1. They had to do some extra work than they quoted price but stuck to their price and made sure our clogged drain ran completely before leaving! Life savers! read more

Marco and David arrived near 8:30 AM to repipe our hot water into the attic. (I got the best bid from them for repipe to 2.5 areas-- by HUNDREDS(!!) and less destruction than the "Pricies", too.) These guys ROCKED it; pretty much were 'at it' non- stop for 7 + hours. Plan was all was explained; Marco your plan for the replacement pipe was right on! The idea was to do the least invasive amount of wall cutting but lots of fire blocks throughout. Where they cut they put temp covering after, didn't cut into solid wood kitchen cabs, vacuumed up everything too. All that was missing was for them to dust up and wash the dishes. What a great choice, for our job these plumbers were the Best Choice-- Marco and David you are awesome! Good call, YELPERS! read more

Mitch came out on time even a little early ! and helped me with a plumbing issue and he helped with other plumbing problems that I added last minute. Mitch was honest, professional and he stated all fees prior to the work! I'm calling again and recommending to others. Mitch also left everything clean. Thanks again Mitch! read more

On a Friday at 3:00 pm we had an emergency when our toilet exploded and left a mess in our office woman's bathroom. We called several plumbing agencies that said they would not be able to respond for 3-4 hours paying no mind that this was an emergency. Best Choice responded within one hour and completed the job efficiently and quickly with no hassle or hesitation. Juan did an excellent job and went above and beyond to explain what he did when the work was complete. Thank you Best Choice for your prompt service and response. We will definitely use this company again in the future! read more

I have used them twice now and must say they true professionals! The price they quoted was exactly what charged. Juan was puntual and friendly. I highly recommend them! read more

Joe was a lifesaver. Our garbage disposal sprung a leak and we needed a plumber fast especially since we were going out of town. . We called on a Sunday night and was told a plumber would be at our house by 8 am the next morning. Joe showed up early and the job only took 10 minutes and I was extremely pleased with the cost. Joe was friendly and professional. I will definitely use these guys again when we need a plumber. read more

Life is so much easier when you have things like plumbing services even better when you have plumbing services that fix your problem in a jiffy. This company was great and quick to fix my problem. Thanks. read more

Joe was awesome, I called at 2pm on a Saturday he was here by 330! I felt 100% confidant that I called the right plumber he fixed what I thought was a major issue in a matter of minutes. I just bought my home and when you make a huge buy you get nervous when things break, but Joe understood this and gave me options on how I wanted him to fix the issue. He was a huge help. Call him.....do it now.... Go. read more

Supervisor Marco V, fast and quick very knowledgeable, found the problem and resolved. Very reasonable price. Thanks very much Marco V.

I love working with these guys. Friendly service and knowledgeable guys. I am a general contractor and I use Best Choise on my construction work often. read more

We had a shower clogged up. They were able to come and give us great service on Saturday. Alex

- Free Quote - Marco was professional, friendly, and performed the repair/pipe replacement in a timely manner. - The repair entailed replacement of approximately 40' of cast iron pipe with ABS, leading from our kitchen sink to our main line at opposite end of home. During the process, the contractor removed accumulated water from beneath home (crawl space) and applied lime to affected areas. - Free camera inspection of the main line at the time of repair. - Honest opinion and explanation of the main line inspection, allowing me to observe while being performed. Also, allowing me to make an informed decision on whether or not additional work was necessary (it was not). Overall, a very good experience with Best Choice Drains and Plumbing. I would highly recommend them for anyone in need of a professional plumbing repair. read more

I was having trouble with my plumbing and all i could see was dollar signs! A trusted friend told me about best choice plumbing.... Wow was i happy i chose to give them a call. Very honest, professional and reasonable! I was very pleased! If you go by referrals like me , this is who u want to handle your plumbing needs! IF CAN GIVE THEM 10 STARS I WOULD !! good job best choice ! Youre the best in the west ! read more

*** update*** after having the AO Smith heater for a couple months it failed and began making a LOUD noise every time the heater turned on. Loud enough that someone complained to HOA. This is where the issues began. First vist- came out and verified discrepancy and blamed "dirty" gas. Second visit- no call no show. We had to to call and they said they were going to bring a new tank. 3rd attempt- show up. no tank. Verified sound again....still there. 4th attempt- no new tank, attempt repair...fail. 5th visit- no call no show...again. 6th visit - new tank finally. So between my wife and I, we took off 7 times including the original install to get this handled. Most of communication was originated on our side. They blamed their vendor, blamed other employees, and never said don't worry you will be taken of. Pain in the a$$. I was happy with original guys that came out but the experience went down hill quickly. I can only hope that this tank is not faulty. Called Monday afternoon requesting an AO Smith water heater quote. I was happy that is MUCH cheaper than a local competitor for the exact same model. Scheduled for Tuesday (next day) between 9 and 11. Technicians arrived promptly at 9 AM to begin the install. Both technicians were friendly and explained the installation process and how to keep my new heater in great condition. read more

I called Best Choice Plumbing to come and unclog my kitchen drain. They left my kitchen cabinet dirty full of grease and sludge all over walls. They dirtied my carpet with their equipment and didn't even bother to clean up after themselves. Honestly it was a horrible choice I did by calling them. read more

We had a problem with our sink for about 2 years, and 2 weeks ago our 2 bathrooms are both not working we have tried asking other plumbers but they said we needed to change something that costs about $20,000. We couldn't afford that at the time so we dealt with the sink for 2 years, but when we called The Best Choice Plumbing (that I saw on Yelp they have a 5 star and a very good reviews )they told us a different result, they told us it would only cost $400 to fix and not to change anything they just used the hydro jet and problem solved. So we did and that fixed everything.It can be really challenging to find people who genuinely help you and me and my husband are so thankful for this company that we don't need to pay $20,000 . I highly recommend the Best Choice Company. Good job guys! read more