i'm typing this in order to hopefully, let the owner of this restaurant know how his/her restaurant is being run! ! ! :
in short, this restaurant has the absolute worst customer service (of a n y type business) i have ever experienced in my life (& i'm 56 years old)!!!!!
i called to order delivery & had politely explained to the young lady answering the phone, that i was allergic to corn (politely emphasizing it, due to the fact that her english was barely comprehensible). i then proceeded to order the first dish which comes with several pieces of baby corn, so i asked her to not include them in my order. i then continued ordering (asking her to tell me whether each dish had corn or not).
after i finished ordering, i paid (using a cc), then i hung up. a few minutes later, i realized i had forgotten to ask if any of the sauces had corn starch, so i called back. the same young lady answered the phone, & told me "yes, the sauce does have corn starch"...so (despite wondering why she hadn't told me earlier), i continued being polite & asked her for another sauce without corn starch. well that seemed to confuse her, b/c she just walked away from the phone, then an older lady comes on & tells me in a very loud voice that my food is already prepared & about to be delivered...so i had to repeat everything to her...
it was extremely obvious from her voice, that she was having a bad day & took it out on me...b/c after i finished speaking, she continued speaking very loud, telling me that the girl who took my order told me the sauce had corn starch, & when i said the girl hadn't, she simply kept repeating that lie in a loud voice, while not letting me get a word in edgewise!?!?!?
then once i finally was heard (telling her that that wasn't true...that the girl had never told me)...she had the nerve to tell me a n o t h e r lie, saying that she was standing right next to the girl who took my order, so she had heard everything!?!?!? i then (while continuing to be polite, as difficult as that was), told her again, that that wasn't true, then asked her why was she lying...
bottom-line...she metely continued speaking over me in a loud voice, repeating her lies...by then i was starving, so i just asked if she would take my order again (since her english was a little better than that of the other girl)...with that, she actually flat out, said, "no"...i asked, "what do you mean, no?"...she said, "you waste our food, so no"...! ? ! ? ! ?
no matter what i said, she just kept repeating that! ? ! ? ! ? i then asked to speak to her supervisor or the owner, & she simply said, "not here...i am supervisor...goodbye", then hung up the phone! ! ! ! ! ! ! ! ! !
please, whoever reads this, share y o u r stories about this e v i l woman if you have any, &/or please share t h i s with the owner of this place! ! ! ! ! ! ! ! ! ! read more
