Best Quality Plumbing has been on point for us. Sergio came out when we needed help with the faucet in the washer and dryer room; he came out when no one else could. We then had him install our Moen shut off valve and he did a wonderful job at a good price (he gave me a 10% discount for being a veteran). I highly recommend him with no hesitation. Thank you Sergio! read more

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I had an urgent plumbing issue with a leak. After searching on Yelp , I found the best quality plumbing services. I checked his positive reviews and made a call. Sergio, the owner, didn't waste any time. Since my issue was urgent, he was able to get to my area, Granada Hills, in less than 30 minutes. Upon arrival, he immediately stopped my water leak and gave me a quote for the repair. Within a timely manner, he found the issue, repaired it, and replaced the faulty parts. I couldn't be happier with his quick response and amazing customer service. read more

Best Quality Plumbing Services - Plumbing Near Me - Los Angeles, California

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I called them to scope out the prices. They stopped by shortly after (20 min after the initial call) and assessed the damage. What I initially thought was going to be a big ol'mess turned out to be solved within minutes. I'd request their services again if I ever encounter further issues. read more

2nd place I called that answered their phone on Sat 4/25/26 morning. Water heater pilot light gone out. Said they would be arrive at 9 am and did exactly that. Turned out the unit needed to be replaced. He went out of his way (Glendale) to get the part needed. He was very professional and his pricing was very fair considering that he researched and found the part needed for the model of the heater. I highly recommend this Company and will have no hesitation in calling them again for their services. read more

Great customer service they listen to your concerns, give you the best advise and do the best work. Will keep using their service for any plumbing jobs. read more

Updated November 15, 2023: After finally being able to contact Sergio, the owner, he came over and replaced the faucet himself. Sergio was efficient and apologetic. I just wish it didn't have to take almost a month for this to happen. As I said in my previous reviews, I thought they were a good company to work with and hope this was a one off situation. read more

My water heater stopped working and what did i do, i let my fingers do the walking on Google & did I get lucky. I called Best Quality Plumbing & Sergio answered on the first ring, told him the problem, he gave me a very reasonable price to come out and take a look and I was right, I needed a new water heater and he not only went to Home Depot to pick one up (it was Saturday & wholesale plumbing stores were closed) and within two hours, my tenant was happily singing in the hot shower. I have added Sergio to my contacts and he is now on my go to list. read more

We had a problem with the water heater at our office. Since we do emergency services we have showers for the guys who respond to emergencies. The technician came in and was able to figure out the problem with sincerity. Sincerity because the previous plumber wanted us to change the entire water heater. Best Quality's tech was able to fix the water heater at a fraction of the cost of replacing it. 2 weeks later we called him again to replace the water heater, this time because we wanted our garage to look nicer with a new water heater. Both visits were pleasant experiences. Definitely recommending them. read more

Best Quality Plumbing Services - Replaced our water heater - Plumbing Near Me - Los Angeles, California

Luckily, while in my backyard this afternoon, I witnessed the spigot connected to my wall flew off, and water shot out with fierce pressure. I turned off my main water line to stop the water. Called a local plumber that couldn't help me same day (first available day was 72 hours); they recommended Best Quality Plumbing. I called BQP at 4PM and within just a couple hours, Junior arrived. He assessed the situation, walked me thru what he was going to do, the cost, and I gave him the green light to install a new spigot. He was done within 20 minutes. Extremely friendly, professional, and communicative. If I have any other plumbing needs, they'll be the first I'll call. Thanks Junior! read more

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Excellent service, Sergio and Junior both are very knowledgeable and explain to you the details of the job. Great service overall. I will hire them again. read more

Best Quality Plumbing was recommended to me by family who were happy with the job they did for them earlier this year. We needed a similar service, our sewer pipes were old cast iron from the 1950s and needed to be replaced. Best Quality Plumbing was quick to respond and came out to provide an estimate. They determined that my sewage pipes did indeed need to be replaced and we needed two new clean-outs installed. They were able to start work the same day and finished mid-afternoon the next day. The plumbing works great. My issue is two-fold. The lesser issue is that when they pulled out the old clean-out they left the old parts in my yard when they left. The bigger issue is that when they replaced the existing clean out, they broke the plaster around it leaving a hole in the side of my house. Now I get to spend more money on a handyman to come repair this damage. They did not disclose to us that this damage was a possibility. If they had, we would not have had that existing clean-out replaced. read more

Best Quality Plumbing Services - Plumbing Near Me - Los Angeles, California

Sergio who is the company owner used wrong pipes on a line he replaced due to a dangerous gas leak at my 86 year old mother's home. He assured me he would come out to replace them 3 months ago. He has refused to take my calls, respond to texts and many attempts to contact him. I'm beyond disappointed and upset after paying $1600 to have a faulty job done. Do not use this company!!! I have reported this company to the Better Business Bureau. read more

I used an auger to unblock my toilet and got it stuck in there, tried for an hour but wouldn't come out. I called Best Quality Plumbing. When Junior showed up he also tried but told me the toilet has to come out, told me he'd try his best not to break the toilet so I wouldn't have to buy a new one, and that is what he did. Beside showing up on time he was very professional and careful, did no damage to the room or the toilet, put it back together and it's working perfect, on a rating 1 to 5 I'd give Best Quality Plumbing a 5, I would absolutely recommend this company and the price was very reasonable. Steve Weisman West Hills read more

Highly recommend. They came on short notice on a Saturday to snake my clogged pipe at a reasonable price.

Broken pipe behind bathroom repaired.Excellent service and trustworthy. Highly recommended.

In response to the plumber's comment, I was not looking for a free service but only asking a question. Not even a single response to my repeated inquiries is not a good business practice. read more

My company called Sergio for a clogged problem a few years back. We quoted 3 companies. They are the one with the most reasonable price and came on time. Later on we had other problems with the toilet flushes and toilets , he and his co-workers came the same day and replaced quickly. Though there's leaks, they came to fix the next day till there's no more problem. The most impressive experience with them was in a cold and windy night, we had an emergency call for the back float valve broke, and they fixed right away. I hired Sergio for my home project because of the good experience. He is always on time and does work professionally. He shows me problems and gives me options. I quoted other plumbers too, so I know his price is fair and reasonable. I would recommend him to my firends as it is hard to find a good plumber who knows how to do the job and doesn't rip people off. read more

Review updated from 8/11/23 & 831/2023. Their customer service is the worst. I paid them $2,600, of which $1,750 was in cash. I have no receipts and no warranties for the inspection, or the new toilet, parts, and water filter they purchased for me. I have no proof that any work was performed. They claim they emailed me the information in August but I never received it. I do not recommend this company, nor will I call them again. read more

They started a job and won't return my calls to finish it. They do good work when they show up, but their business is shady. I wouldn't trust them. They also quote you one price and then increase it with change orders. Sergio, please answer your phone. read more

What more could you ask for? They showed up the same day. They were the lowest cost of the 6 plumbers I asked. The problem was fixed and they left the sink cleaner than they found it. I'll certainly look to work with them again! read more

Tuesday night my wife noticed water had soaked the wooden base under our water heater in the garage. We could see water trails going down the side of the tank but it didn't seem like water was actively flowing. Having experiencing a flood from our last water heater 18 years ago, I figured it would not be a good idea to wait, and started calling around the next morning. One person I spoke to with very good Yelp reviews told me how old the water heater was (from the serial number) and that I was right not to wait to replace it. He wouldn't be able to get to me for a couple of days, though. He also told me to expect to pay $1300-$1500 to have it done (!). I saw Best Quality's listing in Yelp along with a few others, including the company I'd used last time. I phoned two others and hit the "Get Quote" button for Best Quality. Sergio got back to me within about 15 minutes, and after asking me a few questions via the Yelp messaging system, quoted me $1050 to replace the heater with another 40 gallon tank but a Bradford instead of the Rheem I had - I'd read somewhere that Bradford was considered to be better. He offered to come over at noon, a little more than 90 minutes from then. No one else seemed willing to quote me on the phone. Sergio and his assistant came over as promised, with the new water heater, and also immediately spotted a leak from the release valve on our water regulator out front. We'd had issues with water pressure before (as most of my neighbors also had - his gauge showed 150psi vs the 50-60 it should have been) and in fact this regulator was the 3rd one in the 32 years I've lived in the house. He quoted me another $350 to replace it, which was also very reasonable, and in about two hours every thing was done and working perfectly. I recommend you call Sergio for your issues. Dealing with him was a pleasure. I'l definitely be calling him again for my plumbing needs. read more

I had a sewer blockage and this was at 9pm on a Friday night. I tried 3 or 4 Plumbers that were "24/hr" and none could come out until the next day. Luckily I found Best Quality Plumbing and Sergio said no problem and was out to my house in 15 minutes. He took care of the blockage and left with one happy customer. I'll be using him from now on. A true 24 hour plumber. read more

I called Sergio to replace the garbage disposal of my rental unit. He provided a competitive quote on the phone and scheduled a time to come and replace the garbage disposal. I further instructed Sergio to coordinate with my tenant by confirming the time and he did so. Sergio was on time to meet my tenant and do his job. My tenant was very happy with his services giving him 5 stars. Overall, Sergio is a professional who gets the job done at a reasonable price. I would call him again if I have a plumbing issue. read more

Great service! Professional, dedicated, and great craftsmanship. Sergio is amazing. He worked on my bathroom sink and found multiple problems and was able to take care of it on the spot and always kept lines of communications open. Highly recommend him. read more

Outstanding service! I recommend best quality plumbing to everyone! I called Sergio and he responded quickly and came on time. I had a problem with my kitchen sink and wasn't able to fix it and Sergio solved my problem in only half an hour. Amazing service, punctual, professional. I will be using them again. You should too :) read more

Sergio installed (2) bathroom sink faucets & drains, during which he was courteous, friendly and professional. He responds to calls in a very timely manner. Very satisfied with his services and I would recommend him to others. read more

If you have plumbing to be done...this is the company you want to hire! I bought a older home that needed repiping done. Sergio showed up within 1/2 hr of calling him for an estimate that was way better than the previous estimated I received. He and his crew showed up on time, put paper down on all the work areas. I had the house, and garage repiped with copper and a new water heater put in. While he was under my house he took pictured of the sewer line and showed me the damage, I had him come out to repair this too!. It was a lot of work. Sergio and his crew was respectful of my home. I have referred him to family and will use him again for any future projects. read more

Had Royer come to the home as a result of a supply line leak under our master bathroom vanity. He claimed that it was the angle stop and I disagreed with him, as my husband and I knew it wasn't, we have done tons of plumbing repairs ourselves, but because of the recent loss of his mother we decided just to have somebody do it for us. I said "OK, you're the expert." So he replaced both angle stops and several days later when I went into the bathroom I heard a hissing noise and looked underneath the vanity and lo and behold the hot water supply line was spraying water everywhere. I called him back and he came and replaced both supply lines and I told him I will not pay for this repair as I had told him initially what the problem was. I also asked him to bring a carpet cleaner as the whole bathroom carpeting had flooded into the bedroom and into the wall behind the vanity. He disagreed that it was the supply line and said he had taken a video to prove it. When I asked him to show me the video he said "Oh, I already sent it to my boss." How convenient! In addition, he claimed that the pressure was set too high on the house so he got more money out of us, $400, which is ridiculous, to replace the pressure valve in the front of the house. While doing so, he broke off the on/off handle lower down on the pipe and never told us, resulting in us not being able to water any of the front yard plants. He just wanted to get out of Dodge and not fix the problems nor take responsibility. Several times we tried to contact Sergio, but nobody would return our phone calls. We are just now starting on the repairs with the contractor that we had to hire as a result of all the damage. We had to file a claim with the insurance company which has resulted in over $20,000 worth of damage including Abatement because of the water damage and asbestos removal because of the age of the home. The bathroom had to be gutted and all the plaster removed from the base of the walls that were affected by the water damage. We were just ready to put the home on the market to sell when this occurred. If I could give this company zero stars I would. Jill & Steve Smith, North Hills read more

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100% perfect Excellent at assessing the problem on my water heater. Sergio and his partner full explained everything and gave us a fair price better than the competitors. Very nice service clean and percussion was used in the process. After there installation he also explained how the water heater works and all the functions and told us the truth not like other business people he is very trustworthy and would recommend him for your plumbing needs. Thanks again read more

Showed up quick and clean, got rid of clog, did some othe repair work, all for one low cost. Nice guy and a local business, not corporate! Highly recommend Sergio and his business! read more

The guys where awesome! In and out in under 10 and far less expensive that other vatos. Highly recommended.

Carlos is the BEST AND ONLY PLUMBER we will be working with from NOW ON! Our sink would always clog up, forcing us to use liquid chemicals, to unclog it. The smell was horrible. He fixed it, and our sink is waaaay better. Best Quality is the way to go. No one compares. Carlos changed our bathrooms fixtures. Our neighbors knew I didn't, because it was done so professionally. Haha. read more

Sergio and his team are amazing! My water heater started leaking and I could only be home on Saturday evening to have someone getting it fixed. I was lucky to find Sergio because he understood my situation and agreed to come after 6pm on a weekend day! They came as scheduled and did a great job discovering and eliminating the issue. Besides fixing the water heater they also took care of another small issue I had with the water regulator and everything was at a reasonable price. The service was excellent and I will definitely work with them in the future. read more

My toilets were backing up and tubs were slow to drain. I called Best Quality Plumbing to see if they would come out to take a look. They were very responsive and were at my house within the hour. They got everything in working order in no time. I'm definitely calling them again for all my plumbing needs. read more

It's 5:30am Monday morning waking up to take a shower for work only to discover that my water heater took a dump over night. I called Sergio who was more than willing to take the job for obvious reason but how he handled our initial conversation really impressed me. Gave me confidence that I was speaking to the right guy. His work was just as impressive. Arrived 20 mins early, removed and installed my new Water Heater and hauled away the old one. Left my area clean. I recommend Sergio to everyone, you won't be disappointed and you'll be satisfied. Oh by the way, I finally took my warm shower... Gracias! read more

They came out on time, were courteous to me and my cats (even when the cats tried to help them do the work) and did a great job. When I needed to reach out to them with an issue, they responded quickly and took care of it. read more

be aware any plumber can be good ot bad abd can either increase or lower pressure at the pressure relief source.. in my case pressure was way too high all of a sudden and a house repiping was needed a few weeks later/// read more

Very professional and affordable for really good quality work. After I called, they arrived soon after and finished the job within 20 minutes. They made sure to keep my bathroom clean and organized as they did their work. I will for sure use them again for any future plumbing work I need and I HIGHLY recommend them to anyone that needs plumbing work. read more

I have used Sergio's company for four separate jobs over the last year or so, that should tell you what you need to know. Repaired root intrusion, relocated gas connections, added exterior line/hosebib. Reliable, fair pricing. read more

Problem with my water heater and when I called Sergio he came right away and fix my water heater in less than 30mins, very Efficient and the price is not to bad. The Best Plumbing Service, Highly recommended, nice people, On-time performance and very professional. read more