It was military moving season and finding service technicians to complete work was at a premium…read more Paul was able to fit in our cleaning at 9pm! After all was said and done with our stairs and carpeted bedrooms, a special pet treatment was used and the carpets looked amazing. After a few days, our property manager detected a distinct 'pet' odor. in the house overall. I call Paul and he came out to the property and though there was no pet odor coming from the carpet itself, he provided an extra cleaning with some super heavy-duty stuff at no additional charge. I can't overstate how grateful I am for his professionalism and courtesy.

Price quoted was price paid. Everything is included- clean/deodorize/protect…read moreand best of all, the carpet were dry in 2 hours. Highly recommend

I had an appointment scheduled with this company and they scheduled it for the wrong day (a month…read morein advance). When they called to say they were there and I tried calling back, the operator proceeded to tell me it was my fault that the date was wrong and then commented on the state of the home in a snarky/negative way, not realizing that our renter was going through the death of a family member and in the process of moving out in a week. Absolutely unprofessional and do not recommend.

Was recommended by my Realtor and took the chance - and it wasn't good. They were more expensive…read morethan the "National" brand and didn't do nearly as good as a job. She asked me if I wanted stain remover, etc and I said I don't care - I just want my carpets clean. That was mistake # 2. Not only were they a couple hundred dollars more, but the carpets smelled musky and wet when they left - which we have never had. I'm sure they are going to say it is from the dogs, which isa small dog that is allowed upstairs. Even the Realtor and cleaning lady didn't believe they cleaned the carpets...it was terrible Hire the national brand, they come in and give me a deal and the carpets look 100 percent better, smell better and even mentioned that it seemed like the water wasn't extracted properly. They get 2 stars because they were polite and on time.

Joy was such a pleasure to work with and get someone over to stretch my carpet with virtually no…read morenotice before we moved in to our new house. Mind you this was all right before she was leaving town to have her first grandchild. They did such a nice job and the customer service was amazing. I highly recommend them and appreciate a business like this.

I was referred to Ernie's to repair my carpet. I had a couple areas where our dog (as a puppy)…read morechewed holes in the carpet. We waited until she was a bit older to repair it. Gus came out and because of the wait, one area needed a bit more fixing than expected because the carpet had separated from the backing. Gus fixed it all with remnants we had saved from our upstairs remodel. He also fixed the upstairs doorways that no longer had tack strips, as we had had hardwood flooring installed. He was here for about 2+ hours and everything looks GREAT. Scheduling was FAST, and everyone was very friendly and helpful. The pricing was about what I was expecting to pay. Not super expensive, but obviously a lot less than replacing the whole carpet! Thanks to Ernie's for saving our carpet!

WOW !!! Lived in Gig Harbor for over 40 yrs. and tried Hammond knolls & Coit but Gig Harbor Carpets…read moreCleaning are the best of all, they are the one's to hire as no hype and make your carpets new and smell new, Dean has been doing this since 1980 and you will know you hire the right Co. when he's done and call him every time you need your carpets cleaned...thanks Dean you are the real thing.... Don

Harbor Carpet & Upholstery Cleaning did an excellent job on cleaning our carpets…read more They arrived on time and were very professional. Would definitely recommend.

Very happy with the out come of hiring carpet recovery , very responsive and the carpet that has…read morenot been cleaned in years has life again ! Thank you !!

We moved into a home recently and we wanted the carpets cleaned before we moved in. I doubt they…read morehave ever been cleaned since they were put in back in the 70s they were absolutely disgusting the previous owner also had a rodent issue that he downplayed hard-core when we were buying the house. So we really wanted to feel clean when we moved our things in. Theses guys were recommended to us by our realtor and they did not disappoint. It was really easy to make an appointment and they worked with us on our schedule. We had to cancel last minute the first time we scheduled due to some very frustrating circumstances but they had no issue with it and were understanding. When we scheduled the second time they remembered us and were able to come out right before the holidays. They cleaned every carpet in the home and got into some pretty odd crevices the house has. They didn't miss a single piece of carpet. And we can breath easier knowing they cleaned our home. The one downside was I kept getting emails moving our appointment time which was a little frustrating but when I express to them I didn't want them to do that they listened and stopped. Would highly recommend them

They charge a 3.5% surcharge if you want to pay with a card. You have to pay, to pay them. Do not…read morerecommend.

I've used this company in the past and they are great. However, I had another company come to…read moreclean my carpets upon request of my roommates who got a "better quote" than Tubro. That better quote was cheaper and so was their service/quality. I immediately called Johnny at Tubro and he immediately came to see my carpets again. Johnny agreed that he could do better and the next day Johnny was at my door to clean the carpets. Tubro might be a little more expensive, but the quality of work and Johnny's professionalism was well worth paying for even if I already paid another company the day before. "Buy nice or buy twice". I am so thankful Johnny fit me into his schedule, met and exceeded my expectations. Thanks Johnny!!! The before pics were AFTER the first company "cleaned" the carpets. The after is what Johnny at Tubro did for me. :)

Cascade carpet cleaning has been cleaning our carpets and furniture for 8 plus years. They are…read moreextremely reliable. They go above and beyond like no other carpet cleaning business we used in the past. They are very knowledgeable and very upfront with there process. I HIGHLY RECOMMEND cascade carpet cleaning.

Phil removed stain spots that other carpet cleaners said would not (and they weren't able to) come…read moreout. Very pleased with the service and value.

Paul made our home livable!…read more I cannot recommend this carpet cleaning service highly enough. Paul came to our new rental on very short notice (same week), he arrived early, and he was very efficient in his work. In under an hour, Paul pulled a pound of cat hair from our carpets and lightened the color of the carpets by at least three shades from dark brown to tan by pulling up years with of dirt. The carpets made the entire house smell bad, and he eliminated the odor. The carpets are 10 years old, and now they feel fresh and clean. He pretreated there carpets and made sure to get in the corners where there was cat hair. I am so grateful to him for his efforts and the time he took to help us. I wish I had taken a before and after photo because we were shocked by the results.