I stayed here with my daughter after driving across the country as she is so starting at University of Oregon this fall. Such a beautiful place and right across from campus - so convenient. I also loved that there is a park in walking distance which is great for walking and running! The design, atmosphere, friendly front desk staff and the breakfast is what made our stay so amazing! read more

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FANTASTIC! Just what I needed after a travel day that was supposed to be 3 hours and ended up being 12... Finally arrived at the airport in Eugene at midnight and had chosen this hotel after looking at many, many different options. I was greeted upon arrival by IAN who was so gracious, kind and helpful! It was like a magical tonic after the day I had experienced... He put me in a terrific room, close (but not too close) to the elevator, which worked out great since I had a massive amount of luggage. He even helped me bring the very heavy luggage cart to the room, which was so greatly appreciated! 5 stars for the hotel, the cleanliness, the vibe, the hot breakfast and 10 STARS FOR IAN!!! AND they are very pet friendly!! read more

I would give more stars for the design and location but we stayed here twice now and had issues with our rooms twice as well. Both times our room wasn't clean. But it's so convenient to UO and so nicely remodeled that we thought we give it another chance. However, our room wasn't cleaned at all! The bed was made but it was obvious that the sheets and the pillow cases weren't changed. The toilet was NOT CLEANED AT ALL! There was urine on the toilet and an orange-reddish stain in the toilet bowl. It definitely wasn't cleaned. We talked to the front desk and at first the lady seemed pretty annoyed - but not surprised but then offered us another room. This one was clean. There was a stain on the toilet but we wiped it away with Clorox wipes that we brought - just in case. I can not recommend this hotel because of this happening not once but twice to us. So unfortunate because they did such a nice job with the remodeling. The beds are very comfortable. read more

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We have stayed here the last few years for UofO move in and have had a great experience. It is very conveniently located right across the street from campus. The rooms lobby and hotel in general is super clean and updated. The best part is Jenn at the front desk she was amazing this can be a stressful process for parents and she is so accommodating and helpful and made our stay so enjoyable thank you Jenn read more

1 star for rudeness of the staff and for poor accommodation! my husband and I were given a room on a different building on second floor with No elevator! I asked the front desk why are we not staying on the main building with elevator. She said because i booked at Travelocity and if I want to be in the main building, I need to cancel my reservation with Travelocity then book with this hotel on a more expensive price! RIDICULOUS! We had to drag our luggages up on the stairs and the staff were laughing!!! read more

Great hotel. Rooms are clean and well decorated . Staff were excellent. They even have breakfast in the Oregon. This hotel is right across the street from the University of Oregon campus . Very convenient for parents visiting , or attending events . read more

Don't let the older façade and dated lay-out of this hotel fool you. It is a terrific little hotel, right across the street from the UO campus and within short walking distance to a grocery store, pharmacy, some cute eateries - and a gas station is down the street. The staff here are super nice. Our room wasn't ready when we arrived (we got to town early), but we were able to park our big rental U-Haul for free in an adjacent lot and just drive around in my car, and the front desk lady offered to secure our luggage in a locked room behind the desk. When we returned, we found our room to be perfect for our needs. The two beds were comfortable, the heating/cooling system was powerful and silent, the tv was great, everything was clean. The shower was fantastic! We loved how there were two sinks and vanity counters: one in the room with the shower and toilet, and the other just outside the shower room. This came in super handy when our daughter from UO spent one night with us here. Teenage girls need their counter space! There is a tiny work-out room with a few exercise machines and an outdoor pool, too. There are complimentary newspapers daily at the front desk. Complimentary breakfast was decent enough. They have yogurts and cereals and eggs and make-your-own pancakes. One morning there were hash browns, and some sort of grits with gravy and biscuits (some sort of Southern fare); one morning there were eggs with cheese. I had the Red Mill oatmeal cup on the second morning there and that was fantastic. Lots of toasts and bagels and Danish. It's not gourmet food, but it's fresh and filling and we enjoyed it. My husband forgot a few personal items but there's a sign in the bathroom advising folks to ask at the front desk for complimentary sundries. So that's what my husband did, and the counter staff were so nice to give him a disposable razor and a free can of shaving cream. Very nice! The only issues encountered were minor ones: there are no room safes (which are always really handy to store important items or valuables). And, the first day there, my husband left some snack wrappers in a wall-mounted ashtray/receptacle in the interior hallway. It was just sitting atop the ashtray, very visible. After three days, it was still there, untouched, unmoved. Made us question how often some areas were cleaned. These are petty issues, to be sure. Our check-in and check-out experiences were quick and glitch-free, and our stay here was terrific. We'd definitely return. read more

Older motel with large rooms and view of the creek and trees. Large windows provide light and easy chairs comfort. Sink outside bath and toilet convenient for two people. Breakfast a disappointment. Hockey puck pancakes instead of BW waffles. Really nice and helpful staff. Great location for U of O. read more

We had a good experience here. Stayed overnight here after a concert, which was a 5 minute walk away.. Luckily our room was in the far right back corner. King bed, quiet, hot showers, and thankfully no noisy neighbors. You never know when you book something for just a night. Check in was painless too. read more

Stayed 3 nights amazing front desk lady she was so sweet and good to me! Room was very clean and neat! Love the fridge and microwave plus your own balcony super nice, hot tub gym room! I definitely recommend staying non expensive as well and kinda private read more

My new go-to low cost hotel near Hayward Field & UofO...the Days Inn manager has STILL not returned my call--just rude...so I decided to branch out and try someplace new and Best Western works. It's an old building but they really put some thought and $ into a renovation. Well thought out decor that looks inviting on entry and works. Better lighting than so the rooms don't feel dingy--you walk in to a well lit space. Nice lobby--again, scored for a low cost place. And a little thing--real water glasses not the cheap plastic wrapped things. Not only does this feel better for the environment, it's a little thing to me that takes the feel of a low cost hotel up to something a little better. So yea the Days Inn loss is my gain! read more

Allison made our reservation and checked us in. There was a customer that was at the desk when Alley pup and I walked in. The customer was being so rude to Allison but she continued to be polite. She went out of her way to ensure that guests had a room. He continued to bad-mouth her on the way out the door but she greeted a leap up and I with a smile. She remain positive as she explained to us where our room was and asked if there was anything that the pup needed water bowl sheet crate leash puppy bags and informed us there would be a treat for alley in the room. She made sure all of our needs were met before sending us on our way. The room was perfectly clean with that mini fridge microwave and coffee maker already for our use. We have a few more visits to Eugene before we relocate yet again and we will be staying at this Best Western any time that we need to be in town. read more

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when I tell you the staff at Hayward Inn did everything possible to help our family out during an incredibly stressful snow storm/car break down/stranded from home situation, I mean it! the staff was so helpful, so accommodating, so KIND to our family! the hotel itself isn't fancy, it's clean and well taken care of but having the knowledge that the staff is so excellent...I would recommend to anyone! read more

Worst customer service ever. Their website clearly states that for government rate all you have to do is present your ID at the time of check in. Yet, once we did so they said that it had to be mentioned at the time of booking and then proceeded to give us all sorts of other excuses. Bath tub was nasty, not cleaned well at all ducks and duck poop inside the swimming pool and spiders inside the room. Definitely would not recommend it to anyone read more

We stayed here on our way from Sacramento to Vancouver Canada. It's a great mid-point in case you are driving the same route along I-5. The hotel is close to the freeway. I think I remember another Best Western a block or so further down the street, so don't get those two BW hotels confused. The rooms were accessed through a card-keyed door, and down a hall; they are interior rooms. Check-in was easy. Staff was polite and helpful. The room was clean, and we even had a small balcony. Unfortunately, there was no view to be had. The hotel sits across from a stadium or some university complex. It would be a great hotel if the stadium was your final destination. Unfortunately, we had many teenagers staying at the hotel who were quite loud, hanging out in the parking lot under our balcony or stumbling in after drinking around midnight. Obviously not the hotel's fault, but just be forewarned that this IS a college town and there are facilities in the area that will attract said students. :) I probably won't pick a BW in Eugene again as I like my quiet and this area didn't suit me. But for the Greentree Best Western Hotel itself? It was a good one. No complaints. read more

Directly across the street from the University of Oregon, it was a tremendous location. It is a very old property that has been completely refurbished. Nice size rooms, as a result. Clean, comfortable beds and surprisingly quiet as most of the rooms are located back from the street. The desk staff were all excellent. The breakfast room, although small, had plenty of choices including a pancake machine. Plenty of parking The only thing that kept me from ranking higher s the "old motel smell" in the hallway. Also internet was weak. But overall for the level of service and price, a good choice for the area. read more

I was worried, we had some customer service issues with the 1-800 number when i called to reduce our stay and was ready to bolt at the sign of any difficulty at check in. My fears were unfounded, as Jeremiah checked us in all ok and assure med not to worry about cutting the stay short. He agreed that Best Westerns general 1-800 customer service leaves a bit to be desired. He checked us in and we proceeded to the room. The good -Free Wifi -Clean comfortable room -Pool and hot tub on site, open 6am till midnight -Books and magazines on sale at the front desk if you get bored. -Continental breakfast -Coffee available all the time -Fridge and coffee pot in the room. The bad. -i would have liked it to be a little cheaper 96 bucks for a night with tax -The hot tub was too cold -The pool was not heated. -Continental breakfasts in general suck. All in all the good outweighs the bad and i would stay here again. Or the one a half a block down, they have an indoor pool. read more

I used Hotel Tonight to book a room here. Never again. They put me in a SMOKING room and refused to change to a non-smoking room even after I told them about my smoke allergy. I then asked for a refund, but Mr. Jeramiah at the front desk refused, despite the fact that he told me they were full, and right behind me a couple came in looking for a room. After I refused the room and turned in the keys I've no doubt he turned around and sold it to the next person in line. I have disputed the charge with my credit card company, so despite their stubborn insolence, they won't be keeping my money. I also paid a $20 premium to have my dog in the room. As I was leaving, I asked Jeramiah to be sure not to charge me for that. But he was quite insistent that he would charge me. I booked a non-smoking, pet friendly room at the Days Inn right next door for less money and a much friendlier staff. I recommend you do the same. http://www.yelp.com/biz/days-inn-eugene-eugene read more

Okay listen, it's a decent room for just sleeping. It just seemed a little outdated, the staff there is amazing though. Very sweet and patient and kind, the free breakfast is great to save some money. They had a good display of cheese omelette, potatoes, eggs, sausage, waffles and biscuits and gravy. Plus all of the regular continental breakfast things! As a woman traveling by herself I just did not feel safe here with the balcony access. read more

ok the good: RIGHT across the street from U of O. Pool (although not heated...brrrrr), hot tub, descent breakfast (weak coffee though!), cozy room, quiet (although bottom floor can hear people walking above you!). The Bad: Ok this was weird...NO toilet paper holder? What?! TP sits on counter or side of tub or back of toilet. We had 2 rooms and they both had no holder so I guess this is how they roll (ahaha!!). Decor is way outa date, but bed was comfy. Also they day we went to check in there was a older lady who would not let us chk in at 1:30, she was a bit rude. So we went to lunch and came back at 3:30 where we met employee Jeremiah, who was SO awesome. He gives ALL kinds of recommendations and was just a pleasure to talk to, so he made up for the other lady! Would stay again. Price was fair. read more

Cons: ° 2nd & 3rd floor rooms have stairs to access (NO elevator!) ° Housekeeping started knocking on door at 8am wanting to clean room when we were still asleep. Pros: ° Good location for UofO across the street. ° Rooms have been updated & remodeled since our last visit a few years back. Comfy bed & chairs in room ° Desk & ergo chair, too. ° Coffee maker & fridge in room. ° Helpful staff read more

Traveling from California to see family in eugene needed a hotel . I found greentree on expedia and booked it online . Great prices for there room . Worth every penny . I had a river view with my own private balcony room was very clean smelled good and fresh . Bed matress and bedding were very nice . Lots of tv channels to surf through . Bathroom shower had great pressure and has working bathroom fan . Vending machines great selection . Exelcent hotel great friendly staff . Big breakfast . Love this hotel . Room # 222 king w/river view I recommend staying greentree . read more

This was a great hotel: the location was safe, clean, and welcoming. The staff even provides a free complimentary breakfast. The free parking is also very helpful and safe. Very much enjoyed my stay here, and would definitely recommend to others! read more

Checked in tonight. Husband gave up our credit card, even though we are paying cash. He was told our card would be pre authorized for $40 and the room, but that would come off tomorrow when we pay. Pulled up my banking info and found they charged $540 and $136.40. Called the front desk and were told that it didn't happen. For reals????? After a bit the girl told me she can have her manager call me, but it didn't happen. The manager called me back and said apparently my bank picked this arbitrary amount to withhold from us and that to fix it I have to call my bank so they can call the hotel. I call bull$&@!. read more

One of the better Best Westerns, particularly for friendly and attentive service. Rooms were clean and air conditioned, breakfast was fresh and hot. read more

If you're in town for any sort of sporting event, this place is a perfect location to stay. Right across the street from the new basketball arena and an easy walk down the way to Autzen Stadium. Campus is right across the street too. There are two Best Westerns practically next to each other here, so be sure you know which you're heading to. This one seems a little newer than the other one, and is more of a hotel than a motel. This place is 3 stories (no elevator that I saw), with decent sized rooms that included a microwave and fridge. The TV was old and didn't handle wide-screen sports very well, and it only featured basic cable (no HBO). There's a continental breakfast, but it was underwhelming (biscuits and gravy were the main attraction, which I had no interest in). Rooms also had balconies, which was a nice bonus, although there were no chairs out there to sit in. It was about $100 a night on a football weekend, so I really had no complaints overall. read more

The management is friendly and super helpful. My room was on the bottom floor and the water pressure was off the charts. I could stay here for the shower in itself. The room is nothing to write home about but great service sets the stage for a great stay. They are dog friendly but call ahead to make sure that they have pet friendly rooms available. read more

Good experience. Pillows were very comfy. Fridge and coffee pot in the room. Nice size TV. Friendly service. They had some other amenities which we didn't use so can't comment on that. They have free internet in the lobby. Their continental wasn't as good as the one in Eureka, CA. read more

Stayed here for the Ducks and Spartans game. Check in was a breeze and breakfast was good. We had a room over looking the water mill so it was quiet. Only reason I didn't give 5 stars was because housekeeping came at 800 am knocking on the door to clean up. Seriously a little early if you ask me. Check out is at 11 and we still had one more night at the hotel. Nice quick walk to Autzen, and even with 90 degree plus weather the room stayed cool with the ac turned on. I would definitely stay here again. read more

We came for a 2 night stay to visit family at UO. Our second night, we returned to the parking lot to find 2 large trucks with trailers taking up 5 and 7 spaces respectively. The only spot left was near the front of one truck. We kindly called the desk to let them know it was our car, and that we were planning on leaving at 10 am the next morning and would move our car then. The front desk told us they would wake us up when the trucks wanted to leave, no matter the time, and that they could do nothing about the park job. The police told us it was completely up to the management. It's unfortunate the front desk wouldn't enforce common courtesy rules for all its guests. read more

Nice ,friendly Inn to stay at while visiting University of Oregon. Great location as the school is directly across the street. Casey Willits works at the front desk and was extremely helpful. He recommended a few great restaurants and also was very informative on the shopping. Best Western is lucky to have him as an employee. The facility was clean, the breakfast was very good, and the employees were kind. read more

Hotel staff were pleasant enough but the room was not up to BW standards. In town to attend a college football game. And we brought our dog so we paid an extra pet fee. The light over the night stand did not work and when we turned on the heat it spewed out air smelling like urine. We complained immediately. Staff told us they knew the light was not working but rented the room anyway. No table top lamp offered. Did not comment on the urine smell. No rooms available so we had to stay put. We were assured a note would be left for staff that could deal with the problems the next day. The next day when we left for the game we put on the DO NOT DISTURB signs because of the dog. No note, phone message or other effort was made to contact us, even though we were only gone 4 hours. When checking out we were told they couldn't fix the light because of the DND sign. Never mentioned the urine smell. We did get 20% off the first night only, again because they said they would have fixed the light problem except for the DND. Good breakfast. Conveniently located. read more

We came here for the ducks game, very close. We walked to the game and it was perfect! They let us check in early. My friend called the night before and they made a note for early check in. Without us even asking they put us close to each other too which was so nice!! They are all super friendly. One worker saw me carrying breakfast to my room and offered me a tray which helped i recommend this place for sure. Its close to sams on Franklin and thats a sports bar you can walk to, and they are great too. Thank you! read more

This place is infested with ants. I woke up one night, on a stay in March 2012, and they were all over me, and all over the room. I mentioned this to the front desk clerk the next morning. She replied indifferently: "Oh, yeah. We sprayed, but I guess they came back." Duh. When I checked in, the room had no tissues, no toilet paper, no soap. There are a number of other hotels along Franklin in Eugene, including another Best Western. Go to one of those. You will do better than in this place. You can hardly do worse. read more

I stayed here in Eugene for over a week, and this was a very comfortable place. The room was very clean, the bed was extremely comfortable, and the service was very good. The housekeeping service did wonderfully well--cleaning up and making the bed even on days when they didn't change the linens. It's kind of pricey, but I felt safe and it was quiet. The breakfast was fine--bagels, cereal, coffee. The front desk clerks were kind and thoughtful. I got sick, and they were nice and got me a cab and helped me to know which urgent care to go to. I'd definitely stay here again. My only complaint was that they wouldn't let me check out even an hour late--considering I had spent over 800 bucks staying there, just an hour would have been nice. Otherwise, I really enjoyed my week in Eugene. read more

This was a good hotel- better than the best western new Oregon next door. This one is better renovated. Good price and literally across the street from U of O. Very friendly staff and great location for visiting U of O. read more

Our fantastic stay at this Best Western started at the front desk. Becca was helpful, professional, and chipper. The rooms were clean, aesthetically modern, spacious, and comfy. It was one of the few hotels we could find with interior entry under $100, and we were quite glad we picked this one. Tons to do within about a mile. Easy to get to from the freeway Northbound. The breakfast in the morning was great all things considered---omelettes, sausage patties, fresh oatmeal, and all the standard carby options you'd expect. Great way to start the next leg of our journey. The thing that really knocked this place into a fifth star, though, was within 5 minutes of leaving we got a call that we had left a pillow in the room---we were able to turn around and get it immediately! Only cons: No elevators if you're carrying a bunch of stuff to your room (wasn't a big deal for us, but I could see as a problem for others) Parking is tight---but this only a problem cause people park like jerks. There seemed to be enough Parking for everyone as long as not too many people are taking up two slots. read more

This Best Western was. Pleasure to stay at. From the cheerful and friendly staff up front to cheerful cleaning staff. The rooms were exceptionally clean. The staff really mad us feel at home. read more

I made a reservation a week in advance for a construction crew, making it clear it was for business & I used a business credit card. My guys showed up after a long work day & couldn't check in because they weren't the card holder. This was at 6pm. They called me & I talked to the clerk who said I had to fill out an authorization form. That was fine although I pointed out it would have been helpful to know that when I made the reservation. I got the form & realized it required a copy of the holders driver's license. The boss (name on the card) was gone & I couldn't get the license. They refused to let my guys stay, the clerk (Stephanie) was so snotty & rude my guys were furious on my behalf. If this is the level of service, we're opting out & will never stay at this motel, ever. read more

I was pleasantly surprised by this Best Western. I drove 16 hours straight on my road trip to Washington. My my reservation in advance at this hotel. Was little skeptical about staying here due to previous stays at other Best Westerns. I usually have to ask for extra pillows when I stay in hotels. So I asked for two extra at check-in , however when i arrived to my room there was 4 pillows which were amazingly comfortable so i didnt need extras. Plus the beds felt like i was sleeping on pillows, firm and squishy soft all at the sametime. The air conditioning was on, which kept the room fresh. I was able to sleep comfortably. The only negative I can say is the parking is tight and narrow. read more