(3/27/26 around noon) I had an email for a free drink and it was not showing up in my app or when the barista entered my phone number into the system. The counter person (MacKenzie was her name maybe?) said no problem and right away got the manager over to verify the major fail between whoever manages the email promotions and the systems admin not just for the app but also the point of sale at the counter. Thank you Manager Lindee and your confident capable staff for not just showing up and getting a job done but for being your best and making it look easy on a very busy afternoon. read more

Preston and Spencer always do such a good job. I'm here almost every day and they have great attention to detail and amazing attitudes! Yummy coffee read more

Cheyanne was super helpful and joyful. She made our experience here unique. Our drinks were on point and super delicious. Shout out to all the staff at this amazing location. read more

Better Buzz Coffee - Scottsdale - Coffee & Tea Near Me - Scottsdale, Arizona

I had such a great experience at Better Buzz Coffee! Daisy and Cheyenne were amazing. I accidentally placed my order at a different location, and they immediately jumped in to help me get everything sorted out. They were so kind, efficient, and made the whole process completely stress-free. On top of the great service, their coffee is always incredible. Better Buzz never disappoints. It's easily one of my favorite coffee spots. Customer service like that really makes a difference, and Daisy and Cheyenne turned my little mistake into such a positive experience by quickly getting my order ready. I will always recommend Better Buzz to people. Great coffee and great people! read more

Don't love this place. I am from Southern California and better buzz never misses when I'm back home. I was so excited when they opened this location, I was thinking I would be a regular. However, it was upsetting, I've had items mixed up, coffee not taste right. I sent an email and they did tell me management was changing so I hope things are better now! I was surprised that they gave me a refund, it was unexpected and a kind gesture that I really appreciate! I only ever go through the drive thru, but that's always fairly quick! read more

The food here is so bad a so expensive so NOT order food here but the coffee is good.

Spencer was very nice and amiable. Great service and super helpful when needing help ordering my drink!!!

I go to Better Buzz most days of the week, and it has quietly become part of my routine. I usually show up pretty early, often a bit disheveled, as part of my before-the-day-really-starts ritual. Somehow, I am always met with genuine friendliness and good energy. The staff remembers my name, my order, and the fact that I am not fully awake yet. That kind of thing matters more than people think. It never feels forced or scripted. Just easy and human. The environment is fun and upbeat without being overwhelming, which makes it a great place to start the day whether you are easing into work or just trying to feel like a functional person. Cheyenne, the general manager, clearly sets the tone. You can tell the team actually enjoys being there, and it shows. Good coffee, friendly faces, and a place that feels familiar even on your messier mornings. That is why I keep coming back. read more

Love this location! The drive thru is always so fast and everyone is always so friendly and helpful!

This is the best coffee shop. I'm not certain but I think it's organic and high quality. I can tell you most coffee messes with me but Better Buzz drinks (coffee, espresso, tea) don't. I'm assuming it's because they're organic and clean. It also tastes better than any other that I've had. One of the very few good things to come to AZ from CA. Great Coffee! read more

Coffee was really good and Tree was such good vibes & provided excellent service! Definitely will be back :)

Loved my drink and the barista Tess was wonderful! Service was quick and drive thru experience was very nice. Will be back!!

What a great experience this morning amongst a solid crowd. Daisy went out of her way to make us feel right at home!

The customer service here is absolutely horrendous. I had to come pick up an order here and there are a few people that do you know me because I come in here quite often but the ones that are newer and don't are incredibly rude and disrespectful. I was standing there for maybe 10 minutes. Nobody asked me if I needed help. Nobody asked me what I needed And when they finally did, the girl didn't even hand me the order when I was standing right there, reaching out to grab it she deliberately put it on the counter. I don't know. I know customer service and that's not it and I'm tired of being disrespected every time I come in here no smiles. Nothing greeted with a cold, rude demeanor. read more

I rarely give out 5 star ratings - business has to be exceptional. This Better Buzz location hits all the marks! We were greeted immediately by friendly barista - helped in making our selections. They have a great selection of pastries that they warm up for you. The location has plenty of parking, the store is bright with lots of seating and a drive thru. Service was quick and the drinks / pastries are very tasty! We had an almond kouign-amann , choc chip scone , a chili crunch breakfast wrap and seasonal drinks. My daughter is signed up for their reward program and gets great offers often - yet another positive. read more

Better Buzz Coffee - Scottsdale - Coffee & Tea Near Me - Scottsdale, Arizona

Jayden was extremely pleasant at the drive through window. Super friendly and helpful!

Better Buzz has to be some of the best coffee I had ever gotten. What made it even better was the customer service! Bryce was fast and very efficient! The store was very clean and organized. Thank you Better Buzz and Bryce for the amazing experience. I definitely will be back! read more

Tree was the best, so fun and order was perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Understaffed and slow. Especially struggles with online orders. Drive thru seems move, but avoid walking in.

Coffee is good. Staff attentive, not overly friendly. The music is WAY too loud. brought my son and mom. We sat in lounge area for 3 min, then stood at counter and waited for our coffee and left. wanted to enjoy a Saturday afternoon coffee in a relaxed atmosphere. Turn DOWN the obnoxiously loud music. read more

Our favorite coffee shop from California has arrived!! so glad they added this spot to Scottsdale. Anything "coconut" from there is our favorite, but especially the coconut buzz! They have fast and friendly service. Their drinks are top notch and I love the different options for flavor combinations! Also has wonderful indoor and outdoor seating. I love that the outdoor seating is surrounded by plants so you don't feel like you're in a parking lot. The music is a little loud outside but other than that, very relaxing ambiance! read more

Better Buzz Coffee - Scottsdale - Coffee & Tea Near Me - Scottsdale, Arizona

This place is amazing! So quick, friendly and my match tea latte was delicious! 10 out of 10! read more

Fun place to visit, love it here! Food is good! Drinks are good! Team is so nice! Great indoor and outdoor seating area! Buzzed in Scottsdale! Over all staff was working the butts off and it was so popping in cafe, music was a vibe! The cinnamon cream cold brew is my favorite! read more

Consistent coffee product! I love the banana one the best ! They have a decent rewards bounce back program as well: I ordered the banana bread but it had nuts in it and I can't have the nuts. You had a new coffee fan! I just divorced Starbucks read more

Glad to see this place has expanded into AZ! I remember going to a San Diego location and really liking it. I ordered the "best drink ever" and it is so good. It's nice to have another coffee place to go to that isn't Starbucks (and tastes way better). It was very busy midday on a Sunday and they have a drive thru too. Don't love the paper straws though. Will definitely be back! read more

I hate to give one star but after three visits, my experience hasn't improved. The only drink that isn't overly sweet is the Best Drink Ever. Drinks aside, it's the service here for me that I can't stand. My first visit, since I've never been to a Better Buzz Coffee before, the cashier couldn't tell me anything about the menu... My other two orders I decided to just go through their app. However it was my last mobile order that was ridiculous! Don't have a mobile order pick up area if you're just going to hold onto the drink behind the counter! I stood at the mobile order pick up area for five minutes before I asked about my drink. Turns out it had been ready sitting by the drive thru window.. It shouldn't be the customers job to micromanage their drinks- especially when they mobile order. I recommend going to Press coffee down the street for actual quality! read more

Peyton was so kind and gave fast and friendly service! My coffee was also delicious! And notice good consistency there:)

Spencer was awesome! Great coffee. Awesome location. Inside is very clean. Tried the best drink ever. It was well balanced & the taste was superb. Give this location a try! read more

Dimitri brough the energyyyy! He was so welcome right when we stepped in the door to when we left. Also, the coffee is amazing

After loving this place in San Diego, we were excited that it opened here. We've been three or four times now and the coffee is great. The ambiance is super cute and many people were working with laptops or conversing with one another. Only downside is that the restrooms could really use some TLC. Floors look like they rarely get mopped and toilet paper all over by the trash can and elsewhere. Also, floors throughout the entire restaurant were dirty while the girls behind the counter continue to chat amongst themselves rather than clean. We'll probably be back for drive-thru only. read more

My favorite coffee joint from Southern California has made its way to Arizona! I celebrated with a best drink ever, it was as good as I remember. The young lady at the drive thru did an excellent and thorough job with my order and everything in between. I wish my iced drink was slightly cooler - I could tell they poured the hot espresso right over ice and when I took my first sip my espresso (while fresh) was also lukewarm! Just a quick thought! Looking forward to many more stops! read more

Amazing coffee! The guy at the counter was so friendly and answered all our questions about the different coffees. I went with the one he recommended and it was the best iced pumpkin latte I've ever had! Highly recommend. Cutely decorated bee themed seating area. Clean bathrooms! read more

Bryce is always so friendly! Great coffee and sandwiches! Very convenient location as well

Below average tasting coffee ordered best drink ever in hot. Too sweet and watery drinking like hot sweet water. Service is lacking not friendly at all. Won't recommend and won't be going again read more

Better Buzz Coffee - Scottsdale - Serving in to go cups - Coffee & Tea Near Me - Scottsdale, Arizona

As a loyal customer who's enjoyed Better Buzz for years in California, I was beyond excited when they announced their expansion to Arizona. Cheyanne and her team truly make you feel appreciated from the moment you walk in -- their customer service is outstanding, and they always greet you with genuine smiles. Every customer is made to feel welcome, and the coffee and food are consistently exceptional. I've personally moved away from other chains and will happily remain loyal to Better Buzz for many years to come. Lee S read more

Very clean location, very friendly staff. Visiting from San Diego and will come back again!

I was so excited to try this location because my love of Better Buzz is strong! Anytime in the San Diego area it's my first stop. When the opened up in Phoenix I was there as well as Tempe and their newest in Surprise....You get it. So today when I arrived and I was greeted right away by multiple employees I was happy. The location has a cute set up with a couch and chairs, high tops and a few smaller tables. There is a drive thru if you're in a hurry. Parking was pretty simple and I had no issues there either. I ordered my go to Cinnamon Cream Cold Brew and an iced matcha tea latte. The location was clean inside and pretty busy what you come to expect at Better Buzz. My name was called quickly and as soon as I had my drink I was a bit bummed at how much more foam there was to cold brew. While a bit taken aback I cared more of the taste at that moment because I'd looked forward to it the entire drive over. Unfortunately the flavor was not there. The brew tasted a bit over watered yet sour if that makes sense. I drank about half before I got home where I poured the rest out. Hopefully it was just an off day, but today was a let down for me. My daughter did say her matcha latte was good. Win some you lose some I guess. read more

Better Buzz Coffee - Scottsdale - Coffee & Tea Near Me - Scottsdale, Arizona

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Their coffee is delicious! The staff were very friendly and the line moved relatively fast. They have a large variety of drinks to pick from as well as seating was a good size. read more

I had only ever been to their San Diego locations so I was surprised to see that they had several Better Buzz locations out here in Arizona. Nonetheless, I ended up coming here after grabbing breakfast nearby and I ordered the Cinnamon Cream Cold Brew. The service was quick, the drink was good, and the coffee shop was kept nice and clean. read more

Better Buzz Coffee - Scottsdale - Cinnamon Cream Cold Brew - Coffee & Tea Near Me - Scottsdale, Arizona

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I've been waiting for his one! Tasty, fast, and clean. I've been to the location in Phoenix but this one is way less hectic and quick service. Definitely will return! Their seasonal latte I got is SOO tasty and you can't go wrong with a chocolate croissant! Perfect location being next to Target, Mountainside, and right off the freeway. They offer merchandise in addition to coffee, tea, smoothies, pastries etc. Give Better Buzz a try! read more

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