1. Better Place Forests Lake Arrowhead

    1. Better Place Forests Lake Arrowhead

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    Lake Arrowhead, CA

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    Better Place Forests Lake Arrowhead

    5.0 (3 reviews)
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    Services - Better Place Forests Lake Arrowhead

    Commemorative services

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    Norco Family Funeral Home is a family owned business and you can certainly tell with the…read morespecialized service, support and respect for your loved one. The compassion and kindness during our most difficult time was truly an amazing service that John and his team gave us. Thank you all for what you do! The Cavanaugh Family

    Yes, people make mistakes. But when a mistake has a cost, the person responsible should absorb it,…read morenot pass it back to the family who's already burying someone. I paid Norco Family Funeral Home to order 4 death certificates, expecting them ready by the funeral date. When I needed one sooner, I bought a copy directly from Riverside County for $26 and found errors on it, which made it unusable. I caught this before the funeral home placed their own order, which saved them $104 in re-order fees. I did their quality control for free, in the middle of planning my father's funeral. No apology or thanks from them, but whatever. I move on. The funeral came and went. No certificates. "Check back next week." When I called the following week, I was offered two options: drive back to pick the certificates up myself, or have them mailed with no guarantee -- they were "not responsible" if anything happened. I believe I was speaking with the owner, Jon, who repeated that phrase like a liability shield rather than an answer. I asked for certified mail since I couldn't make the drive again, and he quoted me another $50 for it. No apology. No offer to reimburse the $26 I'd spent on an unusable certificate. No acknowledgment that I'd saved his business over $100. Just "people make mistakes," and arguments every time I brought up those facts. The service itself went smoothly, which is the only reason this isn't one star (although they forgot to play the music I had sent). But Jon's attitude and refusal to right his wrong truly shocked me. Norco Family Funeral had every chance to make this right, and chose not to. That tells you everything you need to know.

    Chavez Funeral & Cremation Services

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    Sonia was the funeral director who helped my family through one of the most difficult times in our…read morelives following the passing of my mother. From the very beginning, Sonia was compassionate, professional, and incredibly easy to work with. There was an error on my mother's death certificate from the hospital, and Sonia went above and beyond to help us get it corrected and ensure everything was handled properly. She gave my family and me the time and space we needed to grieve while she took care of all the details surrounding the services. Throughout the entire process, Sonia communicated clearly, kept us informed, and made sure everything was handled with care and professionalism. Her compassion and dedication truly made a difficult experience a little easier for our family. I would highly recommend Sonia to anyone in need of funeral services. We are extremely grateful for everything she did for our family during such a difficult time.

    During one of the hardest moments of our lives, the team at Chavez Funeral Home & Cremation treated…read moreme & my sister with kindness, compassion, and respect. Losing our father is devastating but Sonia made our decision making easier with her grace. A very special thank you Sonia, who was truly amazing throughout the entire funeral arrangement process for my father. She was incredibly communicative, patient, and never once made us feel pressured into making decisions. She took the time to answer all of our questions, guided us with genuine care, and helped make an overwhelming experience a little easier to navigate. We are deeply grateful for the professionalism and heartfelt support we received. Thank you for helping us honor my father's life with dignity and compassion. We will always remember your kindness.

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    Three generations of my family have been clients of Mountain View services. The experience has…read morealways been professional and caring. I've always liked visiting Mountain View because how beautiful it is especially being so close to the mountains I think Mountain View represents the community ideally Elizabeth helped me last month after my mother passed away. She was professional, kind, caring, and followed up on every detail. I can't see enough about how professionally she was and at the same time how much concern she had for our well-being. She also has great knowledge of the cemetery and I enjoyed our conversations. during one of my visits last month I had problems located my grandparents burial site and I had several maintenance people take time to offer to help me find their gravesite. Everyone who works here, cares about the cemetery and seems to take pride in maintaining it. Mountain View has a small town feel about it, unlike some of the larger corporate cemeteries in Southern California. I cannot recommend it enough.

    They keep the grounds up.... Everything is always green and the grass is mowed weekly…read more... But the area is not what it used to be... you need to be careful in this area... sorry to say but you must always lock your vehicle when you are visiting a loved one's grave.... Yesterday, there was a person taking a nap out on the lawn.... When he saw me he got up a left the cemetery...

    Better Place Forests Lake Arrowhead - funeralservices - Updated September 2026

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