I don't go shopping at Walmart but I do use the curbside pickup option - it just makes life so much…read moreeasier! And the employees are so sweet when they bring the merchandise to my car. I've gotten to know a few of them. Great people. Sometimes though they do get things wrong. They're human! So I always double check the soda flavors I get (sometimes stuff I don't want gets mixed in). Or they don't bring the correct number of units. Always double check your order before letting them go. Always a great curbside experience. :)

Walmart Manager Malik did not refund my bike pump. I have digital proof of purchase. I will try…read moreagain on Saturday Ed 9095764878

Thank you to Valerie for having a prompt response to this issue and helping us out, we truly…read moreappreciate your response to the issue and being able to assist us.

Unprofessional and hostile experience at entrance - July 25, 2026…read moreOn July 25, 2026 at approximately 3:34 PM, I visited The Outlet By E.L.S. for the first time with my kids. At the entrance, the security guard shouted at me in a loud, commanding voice asking, "What's in your bag?" I was carrying a regular-sized white tote bag with only my wallet and phone inside. I was startled and did not understand what I had done wrong upon entering, so I offered to leave the bag in my car. The guard then told me I could carry it in, but would have to show it again before leaving the store. His tone was hostile and created an embarrassing situation, as other customers in the store turned to look at us. I felt singled out and profiled as a potential shoplifter, possibly because I was wearing a hat. I was dressed casually in gray pants, a white shirt, and sneakers, which I felt was appropriate for shopping at a discount store. I regularly shop at large retailers like Costco and Sam's Club and have never been questioned about my bag upon entry. When my daughter and her friend spoke to him about the way we were treated, he responded that he was just doing his job and that is just how he is. He said he was sorry I was offended, but reiterated that he was just doing his job. I later spoke with a staff member who did apologize for what happened. I understand and respect the need for security, but there is a professional way to do it without making customers feel accused or unwelcome. A retail business should welcome customers while ensuring safety, not create a hostile shopping environment at the door. I am sharing this feedback so management is aware of how customers are being treated. Based on this experience, I will not be returning.

Reasonable price, wide selection and good service. Richard was knowledgeable and helpful in our…read morechoice of mattress. We were pleased with our experience. Delivery was on time.

I hated the foam mattress I bought a few years ago and didn't want to make the same mistake again,…read moreso went in to Bedtime Mattress to test the beds and return to a coil mattress. Blake was very helpful and relaxed. I don't love it when someone talks your ear off offering all kinds of opinions, when I usually know what I want. I like a softer touch. Blake was really kind and just offered information when I asked or when he could see me pondering something. I found the mattress I wanted and he didn't try to upsell me to something I wasn't interested in, which instills trust. He made the whole process very easy, even coordinating a pretty quick delivery so I didn't have to have too many more uncomfortable nights! The delivery guys came on time and were helpful as well. Now, I'm sleeping much better on this more comfortable mattress. All in all, a really easy process!

Just wow! Talk about an expert in his field. Scott is very knowledgeable and patient. I have an…read moreidea of the couch I wanted, he walked me and husband through every step and every detail, provided different options to achieve a long lasting quality couch. Every detail was tested and measured in comparison to our height to provide the utmost comfort and now the couch is my favorite place to be at home. U wont get this type of service and quality at your big stores. We cant recommend him enough. Thank you Scott for helping us achieve our dream couch.

From start to finish, Scott at Sofa Interiors put my mind at ease about reupholstering our sofa. He…read moreexplained well his suggestions and gave options concerning padding, fasteners, fabric type etc. I was appropriately apprehensive but Scott addressed that directly and clearly. Our finished sofa was not like the old one - it was better! I could not have hoped for a better outcome and therefore felt it necessary to leave my abundant thanks for his efforts. For knowledgable, kind and thoughtful take on proper sofa reupholstering, look no further than Sofa Interiors and Scott. Thanks for knocking that one out of the park!

After a two-month back and forth with both Jerome's and Easy Rest trying to get the mattress…read morewarranty honored, Jerome's finally came through--and the in-store team made all the difference. When we originally purchased the mattress, we were told that in order for the warranty to be honored, we needed to use a mattress cover. Unfortunately, that same cover ended up causing the stain issue that led to our claim. After countless emails with Easy Rest and a denied claim, Jerome's sent out a technician to inspect the mattress. That's when Georgina, who I believe is the manager, stepped in and really took ownership of the situation. Along with Jasmine, our sales representative, they were both incredibly patient, courteous, and committed to helping us find a solution. Despite the initial denial from Easy Rest, Jerome's ultimately honored the warranty, replaced the mattress, and helped us with a new cover and other items. Their professionalism and willingness to stand behind their customer turned a very frustrating experience into a positive one. We truly appreciate the support from Georgina and Jasmine and will definitely be returning customers.

My 82 year-old mother-in-law bought a sectional here and was sold an "insurance plan" that covers…read more"everything" for $290. When she and my sister-in-law tried to file a claim for crappy furniture and workmanship they were told that the "plan" doesn't cover slipping of cushions before the furniture was even inspected. This was 15 months after delivery, so February of 2025. We Have been trying to get them to come back out because it's not an issue of a slipped cushion, but rather shoddy workmanship and subpar furniture, not worth the $2500 price tag. We have been dealing directly with the store manager who said he would help escalate and had done nothing until January 2026. He assisted getting us in touch with a liaison for their FCP yet nothing, so we went back on 2/16/26 and spoke with the store manager again who set us up with Alyssa in customer service there at the store. We had to go through the whole story and timeline once again. Meanwhile, the store manager says it would be easiest to just "swap out the piece, but too bad we don't have it any longer". Why in the hell was that not offered at the beginning? They string you along for months and months then deny the claim. Elder abuse at work here, easy prey. They see and elderly woman and tell her that the "insurance plan" covers "everything" and get her on the hook for $290 plus the price of crappy furniture. DO NOT BUY ANYTHING FROM JEROME'S!!!

We had a great experience working with Bill Steiner at Ortho Mattress. From the moment we walked…read morein, he provided excellent service--friendly, attentive, and never pushy. His salesmanship really stood out; he took the time to understand what we were looking for and guided us through the options with clear, honest explanations. Thanks to his help, we found the perfect bed, and we couldn't be happier with the quality and comfort. The whole process felt smooth and stress-free. If you're looking for someone knowledgeable and genuinely helpful, Bill is the person to see. Highly recommend!

My dad and I visited the Ortho Mattress showroom in Glendora and had an absolutely wonderful…read moreexperience with Bill. He was very patient and took the time to ask detailed questions about my needs when purchasing a mattress. I really appreciated that he presented several mattress options at different price points to fit my budget, and he thoroughly explained the delivery service as well. Most importantly, Bill provided my dad and me with outstanding old-fashioned customer service, which made the entire experience exceptional. My father was especially impressed with Bill's professionalism and kindness. Thanks again, Bill, for making this such a phenomenal experience!

From the minute we decided to buy our outdoor kitchen, the team at Tropicana was amazing! I had so…read moremany questions and they were always happy to answer promptly. I highly recommend going to their showroom to select your colors. They were very patient with me (and helpful) when I went with my daughter. The installation went beautifully, they were on time and so respectful of our property. They even worked with our electrician when he was installing the ground lines. Since the install, the team continues to answer our questions about little things. The structure is super high quality and beautifully crafted. We couldn't be happier with our decision and highly recommend Tropicana.

I recently purchased a custom outdoor kitchen island from Tropicana, and while the quality of the…read moreunit itself is impressive, the overall experience left me disappointed due to issues with communication and the installation process. For a project costing approximately $36,000, I expected a more thorough pre-installation process. In my opinion, someone from Tropicana should have visited the site before fabrication or delivery to verify measurements, confirm utility locations, and ensure the structure would fit properly in the designated area. A simple site inspection could have identified potential issues before installation. There was a measurement discrepancy that required the unit to be modified. I appreciate that Tropicana corrected the issue at no additional cost, and I want to acknowledge that they did take responsibility for making that correction. However, the larger concern was the lack of clarity regarding utility hookups. I was later referred to information on the back page of the contract regarding these requirements, but I never received or reviewed that page during the purchasing process. Had those details been clearly provided and discussed upfront, I could have made the necessary preparations before delivery and installation. Because the island was installed without identifying these access challenges beforehand, I have incurred additional costs. My electrician charged an additional $300 due to the difficulty accessing the electrical connection, and I now need to hire a plumber for approximately $500 because the access area is too confined for me to complete the plumbing connections myself. The Tropicana team has been responsive and professional in addressing some of these issues, and I appreciate their willingness to work through problems. However, for a premium product at this price point, I believe the installation process should include a site verification and a much clearer discussion of customer responsibilities before installation begins. The island itself looks great, and I hope to enjoy it for many years. My feedback is intended to help Tropicana improve the customer experience for future customers investing in a significant backyard project.

We've been here a couple times. First few times, Anthony helped us out and he was very kind and…read moreaccommodating with our schedule for the delivery date. The most recent visit, we had Tina help us out and she was very helpful and accommodating with the delivery date as well. She got us a sofa + loveseat set for a really good price!! They usually charge $50-70 for delivery but it might be cheaper if the distance is shorter. All their furniture is great quality and it's hard to not get distracted by wanting to look at everything haha.

I bought a dining table from here but the table has a crack after they delivered and assembly. I…read morecontacted the store and lady said they would talk to the company and I called back after a week she said the company will do exchange a new one for us . So I have to wait for them to contact me again for a month they didn't call me back . So I called back and Anthony said they would check and they never contacted me again . Now I give up and still have same table and I don't think they will do anything about it. They do not take responsibility after the sale.