Great experience with S&D Plumbing. Amy replied to my request for a quote quickly and followed up throughout the process. She was great to work with. Michael R. was very professional and friendly. He did a great job installing my garbage disposal and dishwasher. He explained the process before and after and answered all my questions. I I highly recommend S&D and will use them again! read more

S&D plumbing has replaced 2 toilets in my house, and repaired another. Fair pricing, great service. The plumber, Dylan K., did a great job and was very professional and friendly. I would definitely use them again and recommend them to anyone needing plumbing work. The plumber, Dylan K., did a great job and was very patient and efficient, even with me asking him a bunch of questions. read more

I can say that I've used S and D on three of my houses for different things. I always replace the under sink cut-offs as soon as I buy a house because of calcium build up. If you don't they will bust off in your hand and you'd better know where the water shut off is QUICK! S And D has always done a great job at a fair price. They beat Lowes on a water heater, RO, and disposal install by almost $500! How can you ask for more than that! Any way, I'd recommend them to anyone looking for a plumber. CM read more

I was having a pooptastic day when I had to call Michelle at S&D Plumbing. She was very kind, helpful, and responsive. She was able to schedule Ryan, a drain technician, right away and he arrived at our home only 2.5 hours after I made contact . My first impression was that he was super nice and I really appreciated that they quote on a per job basis and not hourly. Although it wasn't the easiest to navigate our plumbing pipes, Ryan worked tirelessly and tenaciously until our drain was functioning again. It was a rough day, but having experienced the S&D treatment and knowing how much they value customer service, I will not hesitate for a moment to recommend them to everyone I know. read more

I can't really give a star rating as they did not do any work but every time I have dealt with S&D, the have been the most expensive. Today I received a quote of $500 to replace a dishwasher. Three connections, water, drain and electric. I opted to do it myself as it's only about a 1 hour job. They got 5 stars because the showed up 15 minutes after the call to look at the job and give a quote read more

This is the second great experience we've had with the S&D team, both involving pretty major plumbing issues that no homeowner wants to deal with! Most recently when we had a pipe leak under the foundation of our new house, they came out on a weekend, didn't overcharge us, and promptly scheduled a time to come out and repair it. They are thorough, knowledgable, and professional. We will definitely work with them again in the future. read more

S&D was recommended to me by an engineer who was hired to evaluate the slab of a house I planned on buying. I let them know I was on the last day of my option period and they sent someone out the same day to test the plumbing. My realtor met the plumber and he (the plumber) quickly discovered the drain lines had a severe leak. Since I was paying for the inspection, he asked my realtor if he should continue with the next round of tests or if I wanted to stop and inform the seller since the house was still under warranty. Luckily my realtor told him we had enough and told him we were done. Glad they were able to get to it in time for me to cancel the contract. read more

I've used S&D plumbers for several issues with my home (tub, water meter, water heater) and they've always been very good. The people on the phone are very nice, the plumbers are very respectful and informative. I really like when I kind of know what I am paying for and they are patient and willing to do this. I would like a more detailed breakdown of what I am paying for---the quote was vague, but they are accommodating me by giving more detail after the fact. read more

Fantastic service, exceptional customer service. Plumbers were courteous and had no issue with all the chaos going on around them (3 kids, 2 dogs, 5 cats, and I work from home). Explained all the pricing and best options up front with no judgement on what I picked. Office staff was attentive and I cant say enough! read more

I asked for someone to come out and install a toilet....straight job no issues...I had already replaced the pipes and supply line/valve coming in from the wall. They walk in an give me a quote of $277.00 to install one simple toilet! I had already purchased the new Kohler toilet...drained the water from the old toilet and had moved the new one right into the bathroom for them... I had asked for a price range before they came, but got nothing....they provided a no-cost quote when he came in.....BUT, I had taken off work, had to arrange someone to cover for me...just to find out they want to charge me twice what the toilet cost just to install it!!!!! I would never pay that amount or anywhere close to that....A COMPLETE WASTE OF MY TIME AND ALSO THEIRS!!! There are lots of cheaper options available in the market place....CHOOSE WISELY! read more

Dylan called before heading over well in advance. He arrived on time and took at look at the projects we had for him. He provided a quote for the work that ultimately matched the final amount due. He did not have one specific part (an unusual item) however he left to get one and returned promptly. He completed the work perfectly, left the area clean and was polite the entire time. Great work and we will use this company moving forward! read more

Needed to get sewer lines cleaned out. Was charged over $300 and given a $5700 quote on what to do to make it better. 2 days later had the same problem and the response I got was the lines were in bad shape and needed repairs that cost $5700. Went to Home Depot and rented a machine to do it myself. That was mid October and I haven't had any other issues. I will never use them again. Cheaper just to do the dirty work myself. read more

We've used S and D for years and have always been pleased. Today Chris came out and replaced a hot water heater for us. Straight shooting advice, professional, courteous service. And a cool guy to boot. Good people doing good work. read more

They were fast and helpful and it was my last day to spend with my dad and we left and they were so thoughtful with every phone call to keep me updated! Thank you! read more

John & Cody did a great job. I've had my house for 6 years, and from the day I moved in I have had poor water pressure. Been through 3 plumbers, every one of them said there wasn't anything that could be done. Asked S&D out to replace some toilets, spoke with John about what could be done about the water pressure... a few hours later I'm taking the first relaxing shower I have ever taken in my house. Water pressure nearly doubled just by replacing one broken part in the front lawn that nobody else wanted to dig up, and the water was HOT HOT -- not just like sorta warm like I was used to. Best money I've spent to date on home improvement. Thanks! read more

Sadly, with our old house we know these folks too well, but I can't recommend them enough. Great service! From a whole new sewer line to a clogged shower drain. We've seen it all and they have always done a great job taking care of us. read more

This was one of the most pleasant experiences I've ever had working with a plumber. Jess came out to determine where our water leak was coming from. He was professional, knowledgeable, friendly and super quick. I will use S&D plumbing again and I highly recommend them...S&D was able to fix the problem in a couple days. read more

We had an underground leak just our side of the meter. Ended up being marginally more expensive than quoted; the original install was a trivial matter so finding the source of the leak was unusually difficult and took more time than the plumber anticipated. He did eventually find it and fix it. Nice people. Arrived on time. read more

Sorry to see there are bad reviews for these guys. Not sure how competitive they are as I didn't get competitive bids given the situation and there reported expertise. We could not be happier with our choice to use S &D. First, they come when they say they are going to and send text tech is on his way with photo. Jason came equipped to find the problem immediately with camera. Although I hired them in hopes of a trenchless fix, it was not possible in our case. It turned into a big deal given the length of time the sewer line had been compromised and over the ensuing 2 wks every person we dealt with from office staff to the guys hauling dirt they were professional courteous and cleaned the work place every day before leaving. The treated our home with complete respect and helped us get through a bad situation. I would not consider using anyone else for my , my family or friends plumbing needs in the future. Hats off to Jess & all his crew. read more

Their rate is $125 an hour and that's a minimum. Nothing they can do to actually solve a problem is included in that. $125 gets you a plumber in your house. We had to have our kitchen sink augered. That's a $45 fee. So for 30 minutes and an auger it was $170 plus tax. Kinda steep. Granted they solved the problem. I was fine with $125. Even if it took three hours I would have felt like I knew it was coming. But that $45 fee just felt like a cash grab. read more

I left a 5 star review last week about this company. Last week they unplugged a clogged drain (what a mess) and came back today to FIX the problem - replaced a broken sewer pipe that was allowing roots to clog the drain. Lots of digging - 3 foot deep hole. They were able to do the work without breaking down a rock wall, which made it a lot more difficult for them, but very nice for me. Neat, super courteous, punctual and quick. An amazing company with great employees. read more

Awful. I will never recommend, nor will I ever again hire, S & D Plumbing. They took seven months to do a job that should have been two days, max. That's seven months of work done wrong and having to be re-done, seven months of work done wrong that's still wrong and is just going to have to stay that way, seven months of work not done at all, seven months of appointments blown off, seven months of phone calls not returned, seven months of excuses, seven months of rudeness from the office manager, seven months of having to do things for them (like contacting the city inspector after they told me for two months they were "still playing phone tag"), seven months of asking them when they were going to finish the job, seven months of asking them to please remember to call before the crew arrived so we could put the dogs up and them not doing it, seven months of having an open trench in my backyard for the dogs to fall in, seven months of watching the backfill dirt washed away across my yard by the rain, seven months of their trash (buckets, pieces of pipe, KFC boxes, drink cups) sitting in my back yard . . . And the capper? They demanded payment immediately upon finally finishing the job yesterday. That's right, we hired them in June 2009, they finished the job in January 2010 -- and then demanded a check on the spot! Never again. read more

Repaired a back flow valve at our business. Valve was leaking next morning , AFTER PAYING OVER $600!. Called them about problem , person answering phone did not seem too concerned about the issue. .. S & d plumbing seems to be a BIG money making machine that charges way above going rates! The valve was LEAKING AFTER the morning the plumbers did the repairs, Dan. read more

My insurance company hired S&D to do a plumbing leak investigation at a house I have in the country. It took them three trips for them to get the test done properly. Since they were familiar with what was required, I scheduled them to come give me a quote on doing the work. My wife and I drove up from Houston to meet them. After it got late, I called to see what was happening. They admitted then that they were not going to make it that day. I told them to forget it, I would find someone else. read more

I paid S&D plumbing over $1200 to replace an water heater. I decided to sell the property and the new buyer hired home inspector to inspect the property. They found 2 code violations and when I call S&D to have them resolve the issue they told me that they would not have installed water heater improperly and I could pay them more money to go back to property and repair issues from home inspection. Bad work and poor customer service after payment is rendered. Use at your own risk. read more

S&D to the rescue -- again. I have a sink drain that's been slow and over the years have worked to get it cleared. It gets better, then worse. Finally it stopped. Tried a couple of different mini snakes that managed to get around a very sharp bend in the drain, but could not get through to the clog. Liquid Plumber did NOTHING, so finally called the pro's. They could not get a snake down there either, so sent the hydrojet over and that did the job. Sink is draining fabulous now. Between the customer loyalty discount and a couple of other discounts they offer their regular customers, price was very reasonable AND I know it was fixed right. I really like that they're both family-owned (personal service) and that they're big enough to have all the specialists and specialized equipment you could need at the ready. read more

My wife and I live in Taylor and own a two story duplex in Round Rock. My tenant called recently and said the gas company shut off her water heater because of detection of carbon monoxide. This situation required immediate attention, so I called S & D Plumbing. I have used them before and have always been impressed with their work. They were able to send a crew out to the duplex almost immediately. The gentleman called back and said the water heater vent pipes were clogged but couldnt discern exactly why. Of course, since the vent ran up 2 stories , the clog could have been anywhere. He assured me and my tenant that there was no current leak detected but will send a crew the next day to thoroughly analyze the problem. As promised, a crew was there the next morning. By using a camera probe they discovered that there was sand in the vent. (how , I don't know). They were able to vacuum it out and replace the vent top. Since they where there, I had them repair some other minor plumbing issues that I was putting off. They didn't charge me for the first initial visit and forgave the video camera charge. I would wholeheartedly recommend their services to anyone faced with a plumbing problem. read more

These guys are awesome! They fixed a leak in my kitchen by rerouting the cold supply line. Took care of it in 2 visits within a week of each other! Was cost effective, professional and forthright. Joined their 'membership' which gives great discount and free annual inspection, which for my house is a good thing! read more

Just had Keith, from S&D Plumbing, come out to fix a leaky disposal. He was prompt, courteous, and professional. Diagnosed and fixed the problem quickly. Reasonably priced. I called to schedule the appointment at 9:30, and I had a repair person here by 11. Great service! read more

Great company! We had a water leak inside of our wall as well as ceiling. S&D got sent by USAA. We also had 2 more additional plumbers evaluate the issue. The 2 other quotes were 50% cheaper, but I did not want them working on my house. S&D, even though it was more expensive, did a great job. They were the only who evaluated the issue to the end and talked about fixing it the right way, not the cheap way. Since we had to rip out pieces of our wall, it was crucial for the issue to be fixed and not have a leak again. S&D did work very cleanly, they even vacuumed the steps - any little pieces they might have brought in from their work. I enjoyed the professionalism, customer service, and quality of work. Would definitely recommend and don't try to save - I believe it was worth every extra penny I paid S&D. Besides, had a nice email follow up - it's so seldom for business to care about you, ask for referrals and follow up after the job is finished. Hands up, S&D! read more

I got home on a Friday to a very wet garage and water coming out from the wall where the water heater lives. I tried a local one man shop, he didn't really do anything and the leak came back. I looked on a local neighborhood site and saw these guys work with my insurance company, this is a good thing. Plumber friends of mine back home were saying possible slab leak, so I'm in near panic mode. Melvin comes out and after some rooting around finds a pinhole in a pipe in the wall. WHEW! He and his assistant fix it up for just a touch over $500. I got a little sticker shock, but I needed it fixed as it was already Monday and I'm not only seeing water wasted, but we're risking mold and bigger damages. Welp, I think the assistant did most of the work because an hour after they left I walked out to more water! I called the office and they got one of their guys coming back from Killeen at the end of the day to pop in. Same leak, the fix wasn't done quite right. It's ok, you can't learn without failing here and there. He got it fixed up right and proper, no water no extra charge since they JUST fixed it. Yes, they're pricey, but they're fast and do good work. Yes, a mistake was made, it happens. They made it right, though. read more

One word: Melvin. Unless your house is flooding or you have gross sewage seeping out of your plumbing, wait until you can get on his schedule. Over the last seven years, he's helped us with issues in three homes. He's honest, professional, and knows his stuff. We made the mistake of using a different "company" during our recent remodel for a few things, and it was a complete nightmare. Melvin just spent four hours fixing what the other yahoo jacked up. So thankful for Melvin! read more

Pipes burst from the cold so I called S&D they were out within 2 hours and repair done. They guy couldn't have been nicer and I feel I wasn't price gauged. Will definitely use them again! Thank you S&D! read more

They worked hard in cold wet conditions until after dark to get my new gas piping in before it got really cold.

My plumbing service was prompt and efficient. A clogged sink right before Thanksgiving is cause for concern and this company responded quickly and fixed everything. I will definitely call them again. read more

We hired S & D to do a plumbing inspection on a home we are purchasing. The team that came out to the house was extremely professional and helpful in their recommendations. When the seller had questions about a method that was recommended by S & D, the company was more than willing to consult with us over the phone to answer questions and provide further clarification. The office staff has been exceptionally helpful at getting bids over to us, and finding answers to questions that we have had along the way. I am thrilled with the experience we have had, and will ALWAYS use this company for future plumbing needs we may encounter. read more

Once again S and D plumbing to the rescue. This company has the most knowledgable and on the ball staff. Today we got Matt after discovering that for the six years we have lived here the hot water ran to our frig and the cold water to our dishwasher !!!! All fixed and he was able to answer a couple other plumbing questions we had. Yeah Matt! read more

Fast, reliable, friendly. They have done a couple jobs for us; all the technicians were courteous and helpful.

Michael came out today to provide us an assessment/estimate after just calling in yesterday for an appointment. He was punctual, courteous, professional and exceeded our expectations with his helpfulness. I wouldn't hesitate to recommend S & D to anyone looking for a trustworthy plumbing company. read more

Run away. S&D made a mistake when they inspected my home before I bought it. Their plumber said there were "no breaks and no bellies." Just a few months later, my laundry line broke and two separate camera tests -- one by S&D plumbers -- confirmed that there were bellies. Both S&D and the other company independently said that the whole house needs to be repiped. Bellies do not develop in two months. Their first plumber made a mistake when he inspected my house. Okay. Mistakes do happen, even by good companies. So I asked S&D to help remedy the problem, which is what I would expect from a reputable company. The best they could do was meet the low bid from another company that has done quality work for people I know, and Dan acted like they were offering me the moon. In the end, I felt unsupported and blamed for the problem that I am experiencing. I bought this house trusting their word, but I know better than to trust them again. This company may have good plumbers on staff, but their management and client support is awful. read more