Plumbing problems in a house are stressful, like car problems. You find yourself in a vulnerable position, at the mercy of someone who may or may not take advantage of that vulnerability and stiff you for a huge bill. That's why I'm so thankful when I'm well taken care of, like today. After a couple of days away from my house, I came home to a back yard full of water and my water turned off in the house. My meter had been showing over 5 gallons per minute going into the house with nary a faucet running, so there was a pretty significant leak, somewhere in the plumbing. Evidently, our lovely hundred-year drought has been causing similar situations all over town. Anyway, I got on Yelp and looked for a close plumber and called a likely candidate. He came out the next day and quoted me $127/hour with a one hour minimum for leak detection and then $250 as a starting point to plug the leak. (Ouch, but at least there was a chance of getting it fixed that day, right?) We turned the water on and he walked around the house looking for the water that would be bubbling up, but there was no water to be found. At that point, he explained that we'd need to do an isolation test which would involve knocking holes in my walls, testing pressure, and rerouting pipes. Probably a project that would run into the thousands. Gag. So, I called up my homeowner's insurer and they wanted to bring in a second opinion, and S & D was their plumber. S & D came first thing this morning. What a difference the selection of plumber made! We turned the water back on and my guy diagnosed the problem pretty quickly. He guessed that the leak was where my water softener's bypass met the water line and used a giant metal dipstick to find the wet earth and confirm. He found and fixed the problem in about 90 minutes and the total bill for finding and repairing the leak was about $200. I'm sure the earlier slab leak diagnosis had something to do with how happy I was to pay $200, but the difference in experience between my first plumber and these guys was stark. They were on the scene quickly after my initial call, fixed the problem quickly, and gave me a great price. I'll definitely use S & D again. read more

We recently purchased our 'dream home' home in SW Austin, which we soon discovered was a nightmare, upon discovering (after moving in) that all of the plumbing in the house was in need of complete replacement. How and why we didn't learn of this little issue is cause for another, less-than-glowing review of another service provider. We had several plumbing companies come out to investigate and bid on our work, and we decided to go with S & D. We are so happy that we did! The scope of the work was insane - they had to tunnel through our concrete slab, throughout the entire house. Every piece of cast iron plumbing had to be ripped out and replaced, and we had to have almost every toilet, tub and sink replaced. We were pleased from the very start by S and D, from the level of constant and thorough communication, the detailed timelines and the clear and direct course of action. They arrived on time every day, worked within the timelines that they had set, and kept us updated at every step of the job. As we neared completion, they made sure that the job was done properly the first time, and we had follow up phone calls, visits and additional work done, far above and beyond the initial scope, without additional costs. All in all, we were out of our house for 7 weeks, and we've just moved back in. We're very happy to have all of this behind us, and are grateful to S & D Plumbing for fixing our issues, and maintaining our sanity throughout all of this ordeal. We will not hesitate to recommend S & D Plumbing, and will most certainly have them at the top of our list for any and all plumbing needs. Thanks Dan, Rhonda, Clarence and the entire team at S & D. read more

If I could leave a 0 stars I would, but as their service level is so poor I have spent all day waiting around for an appointment that I was confirmed for via text at 7:30am this morning. At 4:19p when I've now called for the 3rd time to try to understand why I still haven't seen anyone I was hung up on. I can't speak to their actual plumbing know-how but if the front end is any reflection and it's not your thing to wait around all day for poor service, I would look elsewhere. I will certainly be doing so.... read more

Aside from the long wait, which we'll blame on the Northern weather waltzing in like your drunk uncle at the family reunion stumbling into the closet he thought was a bathroom, the guys who came to fix my burst pipe were excellent. Very professional, thorough, and explained everything to me. Oh one other thing, Christopher, you're about to make me sound like my dad here but, "turn off the lights when you leave a room boy, you payin this electric bill?!" read more

About a week ago, I was in my kitchen and my foot hit the baseboard of our island - crack. I look down and realize I just poked a hole through the wood. Upon further inspection, the wood was moist and immediately fears of termites and/or plumbing leaks ran through my mind. The mystery though is that the island has no plumbing in it, but only an electric cooktop. After a call to my bug services company and setting up an appointment to deal with any possible termite issue, I then called S & D to address the potential plumbing related issue. They were able to get me an appointment the very next day and Melvin showed up at my door not too long after the scheduled time. Melvin spent some time looking at the clues and was very interested in figuring out what was going on without incurring unnecessary costs. He thought of a few explanations, the most likely being that water was coming in through the electrical PVC pipes rather than being from water or sewage leaks given the area that appeared to have been most frequently wet over time. And while he did offer a couple of different tests that could be done on the sewer and water pipes, he was clear to mention that this would really be to rule out those particular sources. In order to track down the electrical PVC theory, I'd need an electrician. I definitely appreciated his honesty and his desire to identify the true source of the problem whether it was plumbing related or not. He did end up also diagnosing a minor irrigation leak in our yard and though he didn't have the right pipe cup fitting in his truck at the time, I was assured that S & D would come back to patch it up. If you're in search of an honest and reliable plumbing company, this one seems to fit the bill based on my recent experience. read more

Melvin to the rescue! Thank you S & D Plumbing for employing such a valuable, knowledgable, kind, professional and proficient team member! What we thought was a slab leak ended up not being so terrible thanks to the honest workmanship of Melvin. He was GREAT explaining every step of the way. From the time I made contact with my insurance company to the time the leak was completely repaired was only 4.5 hours! That's amazing! Another company couldn't even come out for another three days! Thank you S & D Plumbing and Melvin for your incredible professionalism. We are truly grateful and we love Melvin! read more

RUN AWAY. I had an appointment scheduled between 10-2 today. At 1:40 I get a call saying the tech I wanted can't come today, but my options are to have another tech come or reschedule for tomorrow. Because I moved everything today to tomorrow, I said to send the other tech. At 3:22 I get a text message saying a tech is on the way. At 3:44 I get a phone call saying I need to call the office. I call and I'm told they were making sure I was home before they sent the tech. I reminded them that I had been sitting here since 10:00 this morning! At 4:30 the tech is still not here. I then call and find out he's coming to central Austin from Taylor! I have wasted my entire day sitting here waiting for a plumber and let me tell you- they didn't care. The dispatch person even started a conversation with "Remember at 1:30 I called and told you we were running a little behind?" Um, yes. I had been waiting for 3 hours 30 minutes for you at that point. I'm well aware. If someone had the sense to let me know the tech was coming from a job in Taylor I could have cancelled then and not wasted *another* three hours of my day. Then to pour salt in the wound, I remember I'm part of the "VIP" club for $119.40. I call back to have that money (from last March) refunded. I'm told that I will receive a check "minus the savings I earned by enrolling in the club". Terrible business practices. No regard for the customer's time. Terrible customer service. read more

Terrible experience once again. Scott called me yesterday and wanted to make things right and asked if they made it right if I would delete my review on them. Today the technician shows up and tells us that it's $350 per hour to locate the leak in my home. I was told that it was a 0 dispatch fee and once they found the problem that they would write me an estimate on how much it would cost to fix. I called Scott back and he stated yes, it was $350 an hour for leak detection. NEVER USE THIS COMPANY. They are scammers and pay for their reviews on yelp. Please visit the Better Business Bureau for accurate reviews. read more

We've got this plumbing leak, and our regular plumber couldn't locate it after several hours of puzzling over it. They first recommended another company who wouldn't get involved - they even had "Leak Detection" in their name. I asked for another recommendation and we got these guys. They found this "impossible to find" leak in 2 hours, because they have the gear to find it and they know what they're doing. We were billed for what John quoted when he arrived and saw the size of our system. We got a repair estimate quickly - John actually hadn't driven off and came back to the house to give me the numbers. As for the repair, they have the equipment to tunnel under a slab from outside, saving us from drilling through the slab. I don't know about you, but I can always use less concrete dust in my life! John was personable and left everything neat and tidy. I look forward to a quick and relatively pleasant resolution to our leak issue. read more

Do not I repeat do not use these plumbers I got a quote from them for replacing a bathtub Fawcet they wanted to charge me $1000 they were going to cut a hole in my bathtub wall and then they were not going to fix it they were going to leave a hole there and the quote was $1000.93 I went to Lowe's bought a Fossett figured out where the access panel was replaced it myself and it worked just great total cost $52.39 No I believe that's a $948 savings do not use these people they will rip you off This is posted by James Moore read more

These guys were great. I had a broken sewer line under my house. S&D came out and figured out the best place to break through the slab and tunnel under the house. They wanted to impact me as little as possible. They ended up going through the utility room floor and had to tunnel about 6 feet. They tunneled under and fixed it in just a few days. It was horrible dirty work, but they were polite and upbeat every time I spoke to them. They cleaned up after themselves and even stayed late the day they got the line repaired and called me at 8 pm to let me know I could come back home and use the plumbing. Zach was my contact onsite and was great. read more

A very positive and mostly painless plumbing experience. A few months back my father-in-law was fiddling with a shower handle in our guest bathroom when he applied too much pressure to it and broke the handle. The shower faucet had leaked intermittently ever since, worsening with use by recent guests, and the handle was completely ruined. We made a service call to another plumbing service, who quoted us an outrageous price -- $600, just to replace the handle with another used and (in my opinion) damaged replacement. They also worsened the problem by damaging the interior cartridge and handle mechanism to the point where I almost could not get the water to shut back off at all. I called for S&D to get another estimate, and they quoted us a very similar price to replace not just the handle, but both the handles, faucet, and shower head, as well as providing an access panel to our plumbing from a back wall.. The technician who came out was Matt, who was very courteous and professional, and the work looks outstanding. It was completed one day after the estimate, which was a life saver because we are heading out for a long-term vacation in just a days time and did not want to have a faucet leaking the entire time we were gone. They were in-and-out in about 90 minutes, which is pretty remarkable all things considered. I have subtracted one star due to pricing and some other small issues. Plumbing fixes are an expensive deal; and I feel like Matt was not only 100% honest with me but provided me with multiple options. With that said, it is still tough to pay $600 for 2 hours or work and a replaced faucet/handle system, but it is what it is. I signed up for their membership program, which costs $100, and provides discounts on future work. The reason I did that was without the membership the cost of the work would have been the same, minus $4, and no extra benefits or discounts on future work. We live in an old house in a rural area where plumbing issues are not uncommon, and I am just not handy enough with those things to feel confident doing anything besides basic work. Matt told me that the membership includes a wall-to-wall walk through of plumbing systems and fixtures, so that S&D can point out potential problem areas and potentially arrange maintenance or fixes. While I think the intent is good and the idea of a membership to a plumbing company is both unique and interesting, I'm a little weary of a "perk" of the membership being that S&D walks around your house and basically tells you more things you can pay them to do. I know that's not the point or intent of the membership, but it's kind of the result. Anyway, I needed to leave for some other arrangements and decided to postpone the wall-to-wall inspection until the next time I have a service call, so I can't speak to exactly what it entails, but it does make me weary. I will be using these guys again, and I recommend you do the same. read more

Very poor unprofessional customer service Plumber ok but prices are exorbitant Quoted a price 4 times for kitchen faucet installation without any explanation Appointment was cancelled abruptly without any rescheduling according to my convenience People receiving the phones are pathetic just parroting the meaningless term "how I can make u smile". Without doing anything Attempted to speak to manager was told it's Amanda Called 4 times always placed on long hold and told they are busy Did not have the decency to call me back I paid in advance for a service that was not done Not sure if will get a refund Worst experience read more

Im not quite sure how the are reciving good review, slow to respond, plumber didnt know what he is doing. Tried to upsell me. I would go even lower if they would let me. read more

You know, sometimes things just go wrong in life. For me, plumbing issues unearthed a host of other house problems starting last Halloween season. Our plumbing backed up into our bathtub and we invited S and D out to stick a camera in there to investigate. Within 5 minutes Marvin located the break. What could've been devastating, panicky, and confusing news, well, it wasn't. Marvin just calmly addressed all of my questions and I came away feeling oddly zen. I felt like I thoroughly understood what needed to happen next, and though I probably exhausted him and the other guys who came out to consult before the job was repaired, it was clear our crumbling house was in good hands. Yes, we needed foundation work as well, and a graded yard. This job was a beast. Ultimately, we found out that our cast iron plumbing line was broken under the slab foundation of our 1959 ranch. This one was going to be a big job. While we were away for Christmas Break, S and D tunneled 50ft under our home, sent out a Port-a-potty to cover us, replaced the line (broken in 6 places) and sent us pictures. The job grew in scope. We extended the tunnel to the kitchen and laundry room and remodeled the two bathrooms, updating a few features. Now, many months later, we are nearing job completion and I have to say that each interaction has been so positive. Dan is extremely thoughtful, insists on the highest quality from his guys, he is thorough and communicative, and his office sends out introduction emails so you know who is on the job site. Michelle, who schedules and takes care of contracts and the money, is ever so friendly and helpful. She answers many questions and is prompt, but nice to me when I'm not as on top of things. Keith was our go-to plumber. He took the time to really think through his work, scrutinized the details, he worked quickly to find and solve issues before they came up, and made corrections showing absolute pride in his work. Yesterday I came home to a flat front yard and a flat back yard-they hauled off the last of the foundation dirt from the tunnel. To do so, heavy equipment had to be brought in and the fence disassembled and reassembled. All while we were away at work. Yes. I trust them completely. From start to finish, I am extremely satisfied with the workmanship, service, and helpfulness of every single person we've encountered. I think I can count 8 different guys who worked on our house, all of them with loads of personality and expertise, and all really good communicators. When your house's foundation is in a lurch you don't want to face a grump or a grunter or someone who doesn't make sense to explain the repairs you'll have to pay for and live with. We tried a company like that before finding S and D and I couldn't have paid for that, nor would I felt any peace of mind. Ours was a challenging, never ending job due to the remodel (not S and D) and S and D did every moment of work cheerfully. I am so happy I chose them. Highest recommendation. Thanks guys! read more

Poor communication even after spending $25,000 on repairs with them in the last couple of years since buying our home. Very disappointing. We have water damage in the same area they previously worked on, a technician came out to inspect and told us he'd follow up with the report and recommendations. No follow up at all. Subsequent emails ignored. read more

I had S&D Plumbing come out to my home because of some corrosion on a pipe fitting connected to my water heater. Two technicians showed up and after looking at the issue they both said I need a new water heater and quoted me $2500 to do so. My water heater is four years old so it seemed odd to me that you would have to replace the entire water heater because of one corroded fitting so I said I wanted another opinion. The same day another company came out and in two hours replaced the corroded pipe fitting and charged me $250. I don't know why S&D Plumbing thought that they could take advantage of me but my gut said something wasn't right and thankfully I called for a second opinion. We count on professionals to be honest with you when they come to your home and that is not what I got from S & D Plumbing. If you decide to have them out to your home get a second opinion because they are all about replacing entire water heaters when all it needed was $100 in parts and a little labor they just didn't want to tell me about that option because they wanted the $2500 to replace everything. read more

Beyond Wow Plumbing - Plumbing Near Me - Taylor, Texas

Had a bit of a plumbing emergency that S&D was able to help me get fixed. They were very understanding of the fact that the leak at our home left us without access to running water, and worked to get things squared away as quickly as possible. The price was fair and the work was done right. Everyone that I interacted with, from the folks that answer the phones and handle scheduling to the guys that came out to inspect the problem and then fix it, were all courteous, professional, and very helpful. They did an excellent job of explaining what we needed to do and even walked me through why their quoted price was less than competitors for the same work and materials. Couldn't ask for much more. Very happy to have found my plumbing company for any future problems. read more

I scheduled two appointments with S&D Plumbing and both appointments were cancelled by S&D Plumbing. The first appointment was cancelled after the four hour scheduled time they give you. I rescheduled for them to come out a week and a half later and on the day of the appointment S&D cancelled on me again. I do not recommend this company. This rating does not reflect the quality and value of their work, however it does show a pattern of poor time management and professionalism. read more

I scheduled an appt for hot water heater flushing, they called last minute to reschedule appointment and said they had to see someone else prior to my appointment. I scheduled appointment again, they again cancelled last minute and offered an emergency slot on Saturday. They no showed on Saturday, offered to come out on a Wednesday. I said this would be fine, they called at 4:59pm stating my time (2-6pm) is hard to meet and they had yet again another person with more emergent issues and couldn't make my appointment. I had 4 failed attempts at getting them to accommodate my appointments, as a new customer this is AWFUL customer service. I HIGHLY recommend not using this company read more

Earlier this year, a plumber from S&D came to my home to investigate a leak that was causing water to come into my dining room. He spent almost 3 hours here and told me I had 2 leaks in my foundation. He made 4 holes in my walls, one behind the refrigerator, one in the garage next to the water softener, one in the downstairs powder room and one in a wall in front of the downstairs powder room. For all of this I was charged $920. He told me I need 2 re-routes which would cost nearly $9,000. My insurance agent was somewhat horrified and told me he would ask for a second opinion. A plumber from another company came the next day, did a test to determine that I did not indeed have 2 leaks, it was the hose bib. The amount I paid for this 2nd plumber to not only fix the problem but also fix the damage your plumber did was $879. That amount was far from the $9,000 estimate S&D gave me. So not only am I out the $920 I paid S&D, but I had to pay to have the walls repaired that their plumber needlessly opened up, and buy the paint to complete the repair. I had been in touch with the customer service department and sent in the documents to prove what I am saying. I was informed that she would present this to management, don't know if she ever did since she said I would be hearing from them but I never did. I wrote a letter to management and again, never heard back. So I will never use this company again, nor will I recommend this company. S&D cost me a lot of money out of pocket. read more

This company is great. They get you in fast and the office personnel are very friendly. My garbage disposal went out the day before Thanksgiving OMG and they came out immediately. Wonderful! Thanks guys. read more

I had a TERRIBLE EXPERIENCE last week with S&D plumbing Friday October 9, 2020. I am a former customer of S&D, I hope they don't treat other customers the way they treated me. They scheduled a time for a plumber to come out to my home, then broke that time and rescheduled, Then did not come out and then the nerve to want to re-schedule again three days later. I am without water because of a leak in my bathroom. When a person calls S&D they say "how can we make you smile today." The answer is simple treat a person better than I was treated. read more

I have a BRO crush on this place. I happened to visit their office and was given a tour of the facility by Matt Chaney. They laugh about being #1 in the #2 business but rest assured this place is an efficient business that prides itself on professionalism and doing right by the customer. Their mission statement is located throughout the entire building and so is their faith in God. They have not one but TWO hydro-jets which they use to really clean out pipes. They also do leak detection, plumbing repair and GET THIS, they actually have "maintenance" plan and products to keep your home or business going. Speaking of business they also provide commercial solutions for those large and small plumbing emergencies. They REALLY like to service restaurants too. So back to my BRO crush on this family owned business. This place has weekly strategy meetings, a conference room and they actually plan their actions and assign teams to work on projects. I wish I could just "ride along" to see what they do. read more

Three years ago I had a new hot water heater installed by S&D. Manufacturer was AO Smith. I upgraded the anode to reflect a 10 year warranty or so I thought. Water heater went blitz this year 2020. My gut told me not to go with them again. Had the new company come out, they verified with company that only a 6 year warranty was registered and their was not an upgrade sticker on the outside of the water heater. Also had a leak shut off valve installed by them but they placed it wrong, so if it was tripped it would not shut off the water at the heater, but still would require to shut off in the yard, a lot of sense that made. I was charged for the upgrade and of course the shut off valve. I am so glad I had the new company come out, even though it is costing me a lot of money I am getting things done right this time. My gut was right, felt sleezy from day one with this company. read more

Beware of this plumbing company! They came out to do a plumbing investigation and slapped a $496 fee and did not even provide a investigation report. They claim they were not able to use a camera because of a broken pipe they couldn't prove was the case and claimed they could not use camera because how expensive these type of cameras were. Then they gave an ridiculous high dollar estimate on how much it would cost to replace piping underneath house. read more

In a cold day when S&D had many many calls they were able to fit us into their schedule. Melvin explained everything to us and helped us understand next steps. I would use S&D again in a heartbeat!! read more

A broken shower pan allowed water to leak under the shower stall, soak the bedroom floor. closet, and baseboards. At first, I had no idea of what was wrong, but my insurance company recommended S&D. john came out and spent two hours checking everything. He had to cut a hole through the sheet rock to expose where the shower pan was, he tested the pressure in the system in case it was a leaking pipe, he checked the place from top to bottom. I feel he did a very good job. Pinpointed the problem and gave me some good advice on what to do next. Since it is more of a general contractor's job than a plumber, I hired one, but he went back to the work S&D did on the first day as their starting point. I feel really good about this company and will use them whenever I have a plumbing problem. read more

Called on a Monday to have 3 backflow preventers checked at a business location. They were suppose to be out on Wednesday or Thursday to check. They did not show either day. Friday, I call them and they say they will be out during the day. They then call about 3pm and say they will be out at 5 or 6. Then they call an hour later and say first thing Monday. I had explained to them that I had a business to manage and needed the inspection to stay open. I had until Monday to get this done, so Monday before opening is cutting it real close. So Monday, they show up before opening. This is the good. The bad: they inspect one of the three valves and leave. The inspector comes in Tuesday morning and locks the water on us because the inspection was incomplete. I called them and asked why this occurred. No good answer, basically incompetence. So they tell me they can have someone come out on Wednesday to finish the job. I explained that I had a business that was shut down on account of there incompetence and I needed this fixed immediately. They managed to get someone out that morning. The job was completed and the lock was taken off. So I lose money because we're forced to close (not to mention the perception of customers) and they don't even offer a discount, an apology....nothing. If you want incompetence and poor service, I would definitely recommend hiring this company. read more

Fair warning, these guys are crazy expensive. Called them out to replace a 12 gal. water heater when our regular plumber couldn't make it this week. Quote was $1,500. I should have suspected when they showed up in a Mercedes panel van. Service tech was very professional and polite, but wow were they expensive. Obviously, I went with someone else. read more

Jess came out to scope the plumbing line on our property. He was very friendly and professional, and always had a smile on his face. He seemed thorough in his investigations and I felt comfortable about his recommendations. I would recommend S and D. read more

A few years ago, when I was purchasing a house, our realtor recommended doing a static test on the drain line since the age of our house. They came the same day and did the test. The results weren't good, but they communicated well with my realtor and provided a bid for the job. Overall, I was pretty happy with them. read more

Very professional. Good price. Repaired 4 breaks in the sewer lines and took photos before refilling. My only complaint is that they did not pack the dirt hard enough in the spot where they excavated under the house. A big hole showed up after the first rain. Next time leave a mount of dirt there or pack it tighter. read more

S and D came out to replace a water heater after rupturing and causing a fire / flood. What a nightmare, S and D replaced water heater, but I wasn't presented with any option as to make or model of unit / features. Charged $300 to actually locate the leak, which they never really found, but had no problem charging $300 for not finding the leak. But what really set this company apart was the fact that they parked on my grass. I have a sprinkler and septic system. After spending $100's with another company replacing sprinkler heads and getting the system ready for the summer a few weeks prior, S and D plowed right over them and now I have a sprinkler problem to repair. That being said, the water heater looks like it was installed well. It works and doesn't leak so I guess I should be impressed. read more

This company was an interesting experience. Matt was our plumber and he was great. Courteous, professional, and knowledgeable. That being said the total price was over $800 to install 2 toilets. I bought the toilets before so this was all labor. Easy installs, nothing really difficult. I figure this was about triple the average price. What made this more frustrating was the fact that the girls that answer the phones know NOTHING about plumbing. They could not answer basic questions and were short bordering on rude. Other than taking my phone number they could not have been less helpful. This company charges you $75 to drive to your house. As soon as the plumber says hello or anything that charge is bumped to $131. That would be fine if the people on the phone could answer any basic questions. I asked the price to install a toilet, seems like a pretty basic and common question, but I had to pay $131 to find out that answer. There was a flange that needed to be repaired. The cost of a flange is $8 at home depot. S&D charged me $300 to replace the flange. I understand that there is a labor cost involved but the process took 5 minutes for the technician to finish. Bottom line, this company does good work and hires good people but they charge about triple the going rate. If you have money to burn please feel free to hire this company, or you could hire someone else and buy a new flat screen TV with the money you save. read more

S&D plumbing are the best!! They were quick to respond to our plumbing needs. We had to replace our sewer lines and water lines in our entire house. They were very knowledgable and very professional. They were quick to respond and give estimates on every request. They were very friendly and honest. I will no doubt call them again to help us with any plumbing need! read more

These guys are my heroes. I spent about ten months with water issues and had four other plumbers out to investigate. I was lacking pressure and my side yard became muddy over a few months. No one else could find a leak and gave me expensive quotes just to investigate further. I was at my wits end when these guys came out. They took their time testing everything and thought critically about my plumbing issues. Because they cared about doing the job correctly, they were able to figure out that I had three completely separate issues to address that were relatively simple fixes, saving me money and putting an end to almost a year of frustration. read more

We had a great experience with this company. The scheduler was awesome, keeping us informed of timing and one delay. When we found out there was a delay with the first plumber scheduled to come out, Amy quickly routed another expert our way to avoid any delay for us. Warren arrived promptly as indicated and was very polite, professional and thorough in finding our leak and fixing it. Great staff and great experience. Highly recommend them. read more

In my experience, with plumbers this is as good as it gets. Top notch operation - they arrive when they say they will; they set the right expectations going into a job (no over-commitment or under-delivering); very thorough in their approach to solving the problem; and communicate well all along the way. You'd be hard pressed to find a better plumber for small and large-scale jobs. read more

We had Bryan Farris come out the other day and he was amazing! Same day service was awesome. He was courteous and quick and got our water heater back up and running! I even recommended him to some friends who need some plumbing work! THANKS Bryan! read more