The most worthless company I have EVER used. The customer service is nonexistent. There's no way to…read moreget in touch with the local office. They let our propane run out to empty multiple times. And now they're charging me $1,700 for a tank I do not have.

I had been with Amerigas for years. We sold our property in June 2023. I have called three times to…read morehave them remove the tank as the new owners have a different company. All I get is the bill for the yearly rental of the tank..Hopeless people working there.

Well, I hoped to get to Reno on my remaining fuel. Came up short. $6.26/gal is a bit steep. The…read morerestroom was clean, but out of paper towels. Hostess cupcakes out of stock. But was able to get my Chili Lime sunflower seeds. Big shop inside "Cox Family Stores". You should be able to find whatever you need.

The station is fine, the gas is fine the price is a major rip off…read more I have been going to Tahoe for over 20-years. The price differential between the peninsula and Tahoe was always around $0.60-0.80 per gallon more, even at this station. Now is $2.00/gal more!!!

Great service!!! The…read moreoffice has a responsible staff who ANSWER THE PHONE with a courteous and cooperative attitude that's rare these days. Delivery personnel also work with the same positive approach to providing great service. If you want a propane company that's a pleasure to work with, choose Hunt in Reno .

Scr*w this company. My family and I recently purchased a property that hunt services. We have never…read morehad to use propane for a house up until now. The information of having to use there service was not made available to us. And now without any notice our services have been cut. Keep in mind my family WAS HOME at the time of disconnection!! And no attempt was even made to come and knock on our door to let my wife know the situation! If that was the case everything would've been resolved at that point in time. But we only find out when I get home and attempt to shower away a hard days work. How unprofessional of this company.

Stopped at 3:40 AM to get gas and use the bathroom. The person in this picture directed us to Shell…read moreinstead, saying he just mopped the floor while vaping. Seriously?! We have kids with us. It's disappointing to experience such rudeness as customers. Helping out at this hour would have made a huge difference.

Store manager Rick is absolutely rude and does not value the nearby locals as customers. Never once…read morehas a employee made a complaint about the friends of mine or myself in our patronage of this establishment, yet Rick treats us as the scum of the Earth. The app will not allow a negative star rating but it should. - 3 stars for Rick!

Suburban Propane abuses seniors, they are one of the lowest life companies I have had as a…read morevendor... ith the going rate of Propane in the $2.00-$2.50 range, they have been gouging the Seniors in our community for as high as $4.40g this winter, they have been running their trucks around keeping the tanks full so that these poor customers cannot change to reasonably priced companies. Shameful practice. Currently they are charging more then double the rate of their competitors. Dont ever do business with this company or people. They are deceitful, and they do not keep their word. They will promise to sell you a rental tank and then go back on their word when you are off contract and jack the rates, so you cannot switch suppliers until you get rid of their tank off your rpoperty. With one citizen who had a broken pipe they kept coming and filling the tank even though they knew it was leaking, what a racket these guys run. They are the worst kind of people and business. I was warned not to use them because they are deceitful and scheming and should have listened.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

I have been calling for service since December 2022 it is now March 2023. They still have not…read morecome. Every time the driver "tries and fails" they cancel my order without letting me know. I have called every 2 weeks, now I am dangerously low and they do not care! Choose someone else! The Account Manager Chris is zero help as well. He totally ignores calls.

I came to Ferrell Gas after I was getting price gauged by Bi-State. They have been wonderful!…read moreHonest pricing and customer service is great. Brad came out and found a leak in my line and repaired it and was very pleasant to deal with. Great guy and love this company. Thanks for offering us reasonably priced propane! :)

After having horrible experiences with both Amerigas and Ferrell, we decided to go with a local…read morecompany. The customer service is friendly and helpful, and the prices are competitive. I have had a couple issues with them: 1. On two occasions they have come to top off our tank but our account is on "will call" meaning they should not fill unless we call. This isn't a huge issue, luckily we were able to pay the bill but that can be an unfortunate mix-up for someone who would struggle to pay an unexpected $300+ propane bill. But I'd rather have too much propane than run out. 2. We went from June 2023 to Oct 2023 without getting a fill. They came to top off in November (one of those occasions when we did not request a fill) and we somehow used the same amount of propane in 5 weeks that we used in the 4 months from June to October. We do not use the heater at all (we use space heaters powered by electricity) so there was no way that our propane use increased that much. I believe that there may have been a leak caused by the delivery driver when he did the fill in October. This mistake cost me over $250. Now we have gone from November to June without using very much propane so I know that they must have done something wrong with that October fill. Otherwise the customer service is good and deliveries are prompt. I will continue to be a customer because I know that the issues I have had pale in comparison to the issues you'll face as an Amerigas or Ferrellgas customer.

AMAZING service! I switched from a different company that answered my calls in a different state…read more When you call High Sierra, you talk to a person who is knowledgeable and hears your concerns. I called on a Monday am around 8:15 as my tank was empty and I had smelled gas. Literally, 3 hours later a service tech had come to my house, trouble-shooted the issue and my tank was filled! Wow, wow, wow - I highly recommend and have always been satisfied.