Took my bike in because the disc brakes seized up. Kelcy got the pistons working again, explained…read morewhat the problem was and how to prevent it from happening again. She did great work and I can't be happier. The work took a few hours and the prices were very reasonable. If you have issues with your bike, take it here and they'll take care of you!

Shopping here was an Excellent Experience today. The Emoloyee was very helpful and we found a…read moreQUALITY BIKE AT A REASONABLE PRICE. The bike was tested out before we left and we even had had finding a way to load it into our car. GREAT SERVICE AT A QUALITY PRICE! Thanks again to the employee!! Highly Recommend.

Nick is the best! He is very knowledgable in bikes and so helpful! As well his services has been…read morethe best and reasonably priced! I recommend this place for anyone looking for help regarding their bike or if you are looking to buy a bike/parts!

Nick was very helpful with my son he helped us choose with many options and he was answering all…read moreour questions great customer service

After checking out the Filipino stop next door, I came to this store to buy a bike pump. Although…read morethe prices seemed high for a very very newbie biker, Steve was very knowledgeable and kind when explaining bicycle jargon to me! I will most likely be a return customer not only because it is close but because the customer service was friendly and didn't mind me asking very newb questions plus it's always nice supporting small local businesses. Thnx!

They took care of me. And when a bike rack I got from them had problems, I brought it to them and…read morethey fixed it right away. Love the e-bike I got from them.

I highly recommend Michael's Bicycles bicycle shop. They gave me a great price for a tune up,…read moretires, tubes, and shifter flush, and even cleaned up my dusty old bike! It has been years since I last rode the lightning and I'm soooo looking forward to my first ride back. Additional note: some of the negative reviews almost made me look at another shop. I'm so glad that I didn't listen to them. Some people just can't be pleased. I can tell you from firsthand experience, and in comparison to previous experiences with other bike shops, Michael's is the best!

I just recently purchased two electric mountain bikes and am extremely happy with the my purchase…read more Lori, and everybody at this bicycle shop, was extremely patient, accommodating, and kind. When you are making a substantial purchase you expect a certain level of care and expertise which was exceeded by everyone at this shop. They greeted me, my wife, and daughter, immediately and were helpful throughout every step of the process. We even came in shortly before they were closing on the weekend and they were kind enough to stay open for us so we could make our purchase and go enjoy our new toys. I highly recommend Michael's bicycles to anybody who is in the market. They are fantastic!

Walked in for tees, for a project. A tiny gesture of greatness that made a bigger impact on the…read moreday, thank you Jim. Great customer service and always a well organized shop.

Cameron, at Play It Again Sports in Simi Valley, Ca., was very knowledgeable, professional, and…read morehelpful. Great employee and makes it a pleasure to shop and buy there. I highly recommend them and that you ask for Cameron. He's your guy!

Me and my fiancé showed up to see Mountain Bikes. We had never walked in this store before, and…read morebefore we knew it Warren was able to help us find what we wanted.. He was so helpful by sizing our bikes to us. We were able to ride around in the back to experience the differences between bike models we were interested in, and had our custom ordered bike arrived from LA and built up within 2 hours. Which was amazing because the color we wanted was not available in the size we needed. Overall I believe Warren was really helpful and helped us pick up the best accessories and gave us some really good tips on our first mountain bike. So we bought 2 Bikes to get started. We will always be back at NP Bike Shop! Thank you again Warren!

Owners are genuinely nice ... But I can't recommend this establishment to anyone I care about …read more I've walked in three times recently and the person that I encountered every time wasn't polite or friendly. I had service done and I was not satisfied with the work and paid a premium price . Service guys are super nice though. Lastly, this place sells quality equipment at a premium price ... I respect that .. that in no way is bad ... too rich for my blood .... I've found other shops that sell Giant and have decent prices .. along with friendly employees. If you choose to shop here . I hope you have a great experience and enjoy your purchase

The Trek Store in Porter Ranch is awesome! The staff here is super knowledgeable, friendly, and…read morepatient. Whether you're brand new to biking or already know your stuff, they take the time to answer questions and make sure you get exactly what you need. The shop is clean, well organized, and has a great selection of bikes, gear, and accessories. I really appreciate how they go above and beyond with customer service -- no pressure, just helpful advice and genuine passion for what they do. Definitely the place to go if you're into cycling in the area. The Trek Store in Porter Ranch is awesome! The staff here is super knowledgeable, friendly, and patient. Whether you're brand new to biking or already know your stuff, they take the time to answer questions and make sure you get exactly what you need. The shop is clean, well organized, and has a great selection of bikes, gear, and accessories. I really appreciate how they go above and beyond with customer service -- no pressure, just helpful advice and genuine passion for what they do. Definitely the place to go if you're into cycling in the area.

My favorite local bike shop to go to for my road bike! Not only are they good with their service,…read morebut they have some of the friendliest chillest people who works there! Shout out to Jason, Nicole, and Ice! Whether it's a simple thing like tubeless tires retape and reinstall to a an overhaul, they'll take care of your bikes whether they're Treks or not. That's why not only I go here, but I recommend others to bring their bikes here for service!

My wife wanted to start joining me on my bike rides, and since we recently moved from NorCal to LA,…read morewe didn't bring our bikes with us. I currently ride an AMFLOW eMTB, and my wife wanted something of her own so she could join the fun. On Sunday, we stopped by Trek Westlake Village and were greeted by Danny. I explained what my wife was looking for and some of the bikes we had considered in the past. Danny was incredible from start to finish. His communication, professionalism, and overall knowledge were outstanding. He took the time to give us a detailed overview of the brand, the store, and our options, and made the entire experience feel easy and enjoyable. The store itself is beautiful, well-stocked, and had everything we needed. They had the bike my wife wanted, although it still needed to be assembled, and she also picked up some accessories and clothing for her new bike. Danny even offered to have the bike delivered, but I decided to purchase a Kuat rack, which they also carried and helped build out for me. By Monday afternoon, everything was ready, and my wife could not have been happier with her choice. On pickup day, I also met Paul, who assisted Danny, and he was a pleasure to work with as well. We were able to get in a light 10-mile ride, and they truly made my wife's weekend. I can't recommend Trek Westlake Village enough. Super professional staff, great products, lots of options, excellent service, and very honest and transparent throughout the entire process. Big thank you again to Danny and Paul for everything!

I was in the market for an E-Bike last fall and I was given great help in deciding which one and I…read morewent with the Allant+ 8s and couldn't be happier. I finally brought my bike in for it complimentary level 1 service and I was given a great tutorial on so many aspects of the maintenance I need to do look for and do when I dropped if off and they were so helpful and friendly when I picked it up. The bike rides better now than it did when I first purchased it!