I'm a fan of Trek and their reliable bicycles. I use their bikes exclusively for recreation and…read morefitness. I've been to several locations in different states and have a good idea what to expect. Lees Summit location is easy to get to and I can typically park up front to unload/load a bicycle. The employees are nice and if it's not fixed the 1st time, they'll do it again to make sure the customer is happy. The inventory was adequate for a smaller location like theirs with different sizes per product line to fit the rider based on their size. They had a good amount of helmets, clothing, water bottles, maintenance tools, and accessories too. Service was good and they're not overly packing their schedule where they'll miss promised deadlines to fix up a bike.

Such a great LBS! The employees are incredibly knowledgeable and the bike service is top notch. I…read moredrove 30 minutes to come and it was well worth it!

Very knowledgeable, caring staff. Unbelievable quality service. If you must shop or purchase at…read moreBikestop I highly recommend Chris. Unfortunately the owner Ross did not provide the same level of courtesy and respect his employees do. I am 57 and ride gently. I test rode the bike on their lot, and owned it less than 24 hours. I rode it less than a few miles on a paved road near home to discover it didn't perform as expected. I brought it back cleaner than it was at delivery. I thought agreeing with the owner to cover 6-10% was more than generous for the hassle and any tiny expenses, but when I arrived back to return the unit the owner got more involved and changed the terms. Chris my sales person vouched for me, knowing my character and the overall situation, but it wasn't enough for the owner Ross. According to him there is no return policy on bikes. He made an exception for me, and kept 15% of my money on a return instead of the agreed 10.. In that conversation with him, Ross whined about loosing money via credit card fees and taxes. Furthermore he went on to say that the transaction was "painful and inconvenient" indicating he was still doing me a nice favor by returning 85% of my money. As the conversation unfolded, I suspect Chris took some heat for the level of service he had provided. Chris over delivered and under promised, not the other way around. In the end I was surprised to learn the owner was more interested in the restocking fee, knowing good and well the bike could be resold as brand new (no different than the lot rides myself and others had taken). He would not consider the idea that future business and relationships are more valuable than restocking fees. I am on my way back to the Trek shop to purchase a unit from them. Trek understands this concept. In fact, they offer a 30 day, no questions asked, full refund in the event a unit doesn't fit well or perform to expectations. I'll also be purchasing a second bike for my wife, parts and gear. Provided it goes as good business should, I'll be referring businesses elsewhere. If Ross can ever grasp value in changing his policy to a more consumer friendly one, I'd love to work with his staff and his outfit in the future because I like supporting my local shop. Until then, I'm afraid I'll have to hand over my hard earned money to corporate giants. What a shame.

Very friendly and helpful. Brought in a recumbent trike that needed a tune-up and a new derailleur…read morehanger and chain. They got me fixed up quickly.

Great experience! I needed skis & boots for a Breckenridge trip with my boyfriend on New Year's…read moreEve. I got fitted, checked out & even found my adorable goggles here. We were only charged for the 2 days I would actually be using the equipment, they did not charge for our travel days. Overall great service, I 10/10 recommend! Thank you!

Amazing service. Best place to buy your gear in the kc area no doubt! They helped me pick out my…read moreboots and even got my board set up for me free of charge.

Had a little mishap today while doing some routine pre race checks. The bolt for the kick starter…read moresnapped off in the kickstarter shaft on my son's bike. With no tools to extract the bolt out I called The one and only Jimmy T at Letko Cycles at 2:30 on a Saturday and told him I had an emergency. Told him the problem and he told me to get the bike to him ASAP. Letko Cycles here we come. After about 30 min or so Jimmy and Scott Spears got that thing out of there. The relief my son had when Jimmy handed me the other half of the broken bolt was huge knowing the race was on! This is why I have been a customer of Letko Cycles for over 20 years! They may not always be the cheapest but they will always do what ever it takes to help me out when they can to get me to the races. Thanks again fellas!

I recently had Letko Cycles perform some maintenance on my 2014 KTM 690R and was very pleased with…read moremy experience. Clean shop. Courteous and friendly staff. Great service. And fair prices. I have found my dealership... no need to look anywhere else. Looking forward to returning soon and often.

Very knowledgeable, caring staff. Unbelievable quality service. If you must shop or purchase at…read moreBikestop I highly recommend Chris. Unfortunately the owner Ross did not provide the same level of courtesy and respect his employees do. I am 57 and ride gently. I test rode the bike on their lot, and owned it less than 24 hours. I rode it less than a few miles on a paved road near home to discover it didn't perform as expected. I brought it back cleaner than it was at delivery. I thought agreeing with the owner to cover 6-10% was more than generous for the hassle and any tiny expenses, but when I arrived back to return the unit the owner got more involved and changed the terms. Chris my sales person vouched for me, knowing my character and the overall situation, but it wasn't enough for the owner Ross. According to him there is no return policy on bikes. He made an exception for me, and kept 15% of my money on a return instead of the agreed 10.. In that conversation with him, Ross whined about loosing money via credit card fees and taxes. Furthermore he went on to say that the transaction was "painful and inconvenient" indicating he was still doing me a nice favor by returning 85% of my money. As the conversation unfolded, I suspect Chris took some heat for the level of service he had provided. Chris over delivered and under promised, not the other way around. In the end I was surprised to learn the owner was more interested in the restocking fee, knowing good and well the bike could be resold as brand new (no different than the lot rides myself and others had taken). He would not consider the idea that future business and relationships are more valuable than restocking fees. I am on my way back to the Trek shop to purchase a unit from them. Trek understands this concept. In fact, they offer a 30 day, no questions asked, full refund in the event a unit doesn't fit well or perform to expectations. I'll also be purchasing a second bike for my wife, parts and gear. Provided it goes as good business should, I'll be referring businesses elsewhere. If Ross can ever grasp value in changing his policy to a more consumer friendly one, I'd love to work with his staff and his outfit in the future because I like supporting my local shop. Until then, I'm afraid I'll have to hand over my hard earned money to corporate giants. What a shame.

I have picked up a new bike from Ross. Very friendly experience and yet a very professional shop…read more Everyone was awesome and courteous to work with. You need to check them out!

I'm on the hunt for a new bike shop, and Elite Cycling didn't exactly win me over…read more I popped in looking for a seatpost replacement, and the overall vibe and attitude were not the best. They told me I should just fix it, and to their credit, gave me some tips. The thing is, we're moving, selling our house, packing, etc. and I'd rather they just help out with a seatpost or offer to schedule a time for me to have them fix it. To me, it felt dismissive. I then inquired about a new bike, something I've been excited about the past few years and saving up for. I told them my budget for it which is on par for a small car, and they said "We aren't gonna have anything in that range." I was a bit shocked, and they clarified it's more due to Covid disrupting the supply vs demand. I know that's an issue, but again, dismissive to be shot down when I have the cash ready to go for a good new road bike. Overall it felt like they couldn't wait to be rid of me in the five minutes I was there. I got to know the folks are two now defunct bike shops and actually enjoyed going in to them. This one definitely didn't bring it for me like the past ones. I get it, they're in a high dollar area and can afford to get by without the friendly neighborhood shop feel, but it's not for me, and I'd recommend looking elsewhere.

I can't give them a full review since I only visited the shop while in town for something. They…read moredidn't work on my bike so it's just my interaction with the crew there. It was ok. They weren't overly friendly, somewhat "elitist" if you know what I mean. Which is funny since they have no clue who I am or what I've done in the bike world. Hopefully it was just an off day for them, who knows. Place was pretty cluttered.

Kris, the manager at Trek Shawnee, has assembled a great staff of helpful and knowledgeable…read moresalespeople and bike technicians. It's a big store with loads of bikes for trail, gravel or road biking in every price range and the tune-up and repair work they do is top notch. There are bike shops closer to home, but Trek Bicycle Shawnee is worth a little longer drive. Special kudos to Grayson who recently fixed me up with some new carbon wheels and handled the warranty work on some others.

Great bike service and tune ups! Helpful sales people great selection of bikes, accessoriesread more

The owner is gracious and extremely focused on making sure you have a positive experience. Id…read morerecommend to anyone who is interested in supporting a local business and getting a fantastic new bike!

Took my working Lectric bike in for an issue. Shop couldn't find the problem. Gave me back a bike…read morethat now won't turn on. owners solution was to replace and charge me for parts that were working when I walked in. I don't know if It's incompetence or shady business practice. I won't be back. I give them zero stars except the guy working the counter was nice.