Knocked a gold crown out of my mouth by accident on travel and I was looking for a dentist while in…read moreCamas a couple of days to get it at least covered me till I got back to my home in Maui, Hawaii. They took me in without any reservation and took care of me. I may be going back to them for porcelain veneers as a matter fact. Excellent service excellent place clean way better than what we have on Maui. That's for sure. I'm coming back to this place. I'm in this area for business quite a bit so not for like not looking forward to it but if I have to have dental work done. This is where I wanna go.

Dr Rehrer is great with kids. Each time he's treated one of our kids, he's taken the time listen to…read moreus and address our concerns. You can tell he takes pride in his work really wants the best possible outcome. He's especially good at developing a rapport with kids to put them at ease. He has five kids of his own -- so that connection comes easily for him. He's a smart guy, but takes the time to make sure we understand the procedure, any alternatives, pros/cons, and anticipated outcomes. I've learned that dentistry is an increasingly competitive profession. As a result, many dentists seek to supplement their revenue by performing work that has traditionally been done by oral surgeons. Most dentists don't have the specialized training required of oral surgeons. If you need your wisdom teeth removed or other complex procedures, you're far better off using an oral surgeon. Beacon OMS seems like an outstanding group of professionals and Dr Rehrer gets my highest recommendation.

Great experience (if you can say that about having implant drilled into your jaw). Dr. Rehrer was…read morevery gentle and thorough and ater a few impants from him, I always felt like I was in the best of hands. He knows what he is doing and there is no doubt in my mind, he is an expert. I would recommend him totally. Robin Hall

My 23-year-old son recently had a consultation at this office regarding the removal of two impacted…read morewisdom teeth. At no point prior to or during the consultation was he informed that they were out of network with Delta Dental, one of the largest dental insurance providers. It wasn't until the end of the appointment that he was presented with a $600 bill for the consultation and informed that the procedure would require over $2,600 out of pocket. Having worked in the dental field for over 10 years, I was very surprised and disappointed that the out-of-network status and expected out-of-pocket costs were not clearly explained in advance. Financial transparency is extremely important, especially for a college student working part-time and paying for his own care. Patients should be given the opportunity to fully understand their insurance coverage and financial responsibility before services are rendered. I contacted the office and requested a call back from the doctor/owner to discuss whether this may be a training or communication issue that could be improved to prevent similar situations for other patients. Unfortunately, it has now been two weeks, and I am still waiting for that call. I hope the office takes this feedback seriously and improves its communication and billing transparency for future patients.

I highly recommend Dr. Rapisarda and his team. They are so kind and gentle. After he repaired a…read morechipped front tooth, I left his office in tears because he gave me my smile back. I've struggled for years with finding a good dentist, who listens and understands my anxiety when it comes to any dental work. His staff is always so kind and friendly. I can't thank them enough for all their great work!

I cannot express how happy I am to have found a great dentist nearby!…read more I actually found Dr. Rapisarda after a tooth cracked and my former dentist didn't have a way to help me during "off" hours; no way to leave message or get a referral. I was lucky enough to connect with Dr. Rapisarda during that emergency and he got me in quickly to fix my tooth. He is so good with Novocaine and how he administers it, painless. Recently I experienced a crown that was leaking. I feared what a painful, difficult, mess that would be from past dental work. But, SURPRISE....another painless, easy, beautiful replacement! I have multiple crowns and this one is by far the best! I can't say enough about having a great dentist for my dental care. :-) Yay!

I visited Dr. Mistry because I was having migraines that were becoming intolerable. I worked with a…read morefew different specialists who weren't able to help. After I saw Dr. Mistry, she was able to pinpoint the source of my migraines and made me a TMJ orthotic that has drastically reduced both the intensity and frequency of my migraines. I am SO grateful. She is so good at what she does, and she is obviously passionate about helping people.

Not a fan of her "one size fits all" treatment. She spends little time with her patients, quick to…read morepass you off to someone else. These oral mouth guards that you pay thousands for don't really help, she mentions that they will get adjusted at every appointment touched but I never once got mine adjusted. Every time I was in the office I would primarily see her recording videos for her instagram/tiktok. She seems more focused on becoming an influencer than treating her patients. Save your money and go elsewhere.

This is NOT the dentist from your nightmares! I came here…read morefor a cleaning last year and the visit was much more personal and friendly than I could've expected. ~My experience~ Walking in, you're greeted by an energetic staff actually doing work (unlike a lot dentist receptionists playing on phones). After getting signed in (electronically) you get your x-rays. Following that is a sit and talk with the dentist on a dental and personal level. The expectation of the dentist is to actually have a personal connection to their patient. This makes the entire visit more personal. Much better than the usual: walking in, getting drilled, and crying out. After my exam from the dentist, I had received the cleaning from the hygienist. Got to try out this cool laser thingy on my gum line. Then I was offered to do fluoride (not covered by my insurance) and declined. Thankfully, they are charitable and care about my teeth and it was given with no charge. I really appreciate that kindness and find this to be much more than the usual dentist who is out for your money. Leaving fresh I now awaited for my next cleaning. Scheduling an appointment six months ahead can be an easy to forget. Luckily the staff is on the ball and called me before to confirm the appointment this week. This follow up was much needed as I had to push back a week and that worked great! TLDR; -Clean facility -New technology -Friendly Staff -Personable Dentist and Hygienist -Affordable -Pre-Appointment follow-ups

BEWARE! Predatory Billing Practices…read more I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type of crown dental offices do now. That's what I mean. They're outdated." As a patient I have no way to know what services they provide or dont and can only take the staffs word for it. Based on those statements, I proceeded with treatment under the impression that it was my only option and signed the treatment plan. I paid a $700 down payment and enrolled in automatic monthly payments. I pushed back through my employer and contacted UHC. UHC told me that what the provider did is called balance billing and that it is not allowed, so they opened a formal complaint. During the investigation, every one of my monthly payments was made. There was one that hit right when I had a fraud charge so I logged in and made a manual payment in their system. Despite that, I was called almost daily by the billing department and threatened with collections every single month even after that one hiccup. outside of that one month, all recurring charges went through. I called the office and was told to send an email. I sent my original email plus three follow up emails and never received a response. Later, I was told I should have called instead. When I explained that I had called and was specifically instructed to email, I was told they were too busy to respond and that I should have called again after emailing (which they never advised me to do prior). It was incredibly unprofessional. I STILL have not received a response, and that was over two months ago and this is the SECOND time I was told someone from Regional would call me and never did. I question if their regional even exists. After months of back and forth, the UHC representative handling my case, who was very thorough and put a lot of effort into helping me, told me the provider claimed they absolutely do offer other crown options and that I "voluntarily" chose the more expensive one despite being provided other options. That is the complete opposite of what I was told before treatment. Because it became my word against the front desk staff's, UHC said there was nothing more they could do. As you can imagine I am furious. The following day, my husband took our kids in and was told a filling would cost $150. Knowing what had happened with my treatment, he questioned the charge. The same front desk employee told him it was not an upgraded service and was simply the only type of filling they offer. This was the EXACT SAME explanation I was given regarding the crowns so we did NOT proceed with treatment. Luckily we have left the state and live somewhere where more providers take our insurance so we are no longer forced to go here. What was even sadder was seeing them set up a similar payment plan for an elderly woman because her "HMO didn't cover much." I know I am not the only person they are doing this to. They will surely respond to this asking me to call their office which I obviously wont do. I want no other communications with this office unless its in writing with regional.

The staff and dental hygienist are always sweet. I've worked with Leo before and he's very friendly…read moreand welcoming. The girls at the desk always breaks everything down for me to understand. I've been to other clinics before where they had no idea what they're talking about. Dr. Ryan is extremely sweet and patient, highly recommend! The whole staff is an amazing team!!

I saw Dr. Brad Gillespie to examine and refine my dental implants. He is very cordial, professional…read moreand expert in his work. I was in and out in 90 minutes. His new office building in super modern and the staff very efficient in working up patients and assisting the providers. Overall I'm very impressed with Gillespie Dentistry. I left happy and with a smile. Well worth the visit if having the best in dentistry is a priority!

Lovely experience! Would definitely reccomend all the staff here and the Dr she is very polite very…read morefriendly and if there would ever be a misunderstanding I know she would take care of you right away. Don't take my word for it schedule a consultation! And feel the warm inviting ambiance of the fireplace in the lobby the refreshments and the lovely staff that take care of you as soon as you walk in the door. It seems more like you're part of the family as soon as you walk in. A place where you don't just feel like a customer but a valued individual! And the quality of work is unmatched

So my mom who is 77 yrs old. Came in for their 99 dollar exam and x-ray deal…read more She did the exam though got her insurance information and charged her 1500.00 which she only gets 4000 dollars worth of work every year, and she needs it get 2 root canals. Now the 99.00 exam cost her 1500. So she only has 2500 left on her insurance. THIS IS A PREDATORY DENTAL OFFICE THAT PREYS ON OUR MOST VULNERABLE population.

Dr Kim is the best, I always get quality care. I come here twice a year, always get top quality…read morecare. front staff, hygienist, Dr Kim. in Vancouver they the best. there is a reason why they are 5 stars from every patient. I drive across town to see Dr Kim, and their staff. I lost a family member a year ago. Dr Kim was very understanding, and I appreciate conversation we had. thank you

Riverstone has been our family dentist for over 2 years and I am continually impressed by their…read morequality of care and ability to put even my most anxious kiddo at ease! Every staff member is professional and warmly engaging. They make every effort to ensure your needs are met, and take care of you like family!!