1 star only for having item I was looking to buy, otherwise it would be ZERO star if I can give that to Big 5 in Alhambra. Service or lack there of was awful. It reinforces my preference to shop online. If I can, I would avoid seeing the faces of those miserable employees who obviously hate their job and life! Hey Mr. or Ms. Manager - Fix it or you'll all lose your job sooner than you expect. read more

I arrived at 8:00 pm today to look for hiking shoes and the store was closed even though the hours on their website said they closed at 8:30 pm. I called their number listed on the official Big 5 website and someone picked up to let me know they close at 7:30 pm on Thursdays which is not true given that their official website had the most current hours. Nowhere on the front door did it list the hours of operation. read more

Big 5 Sporting Goods - The door locked at 8:02 pm - Sporting Goods Near Me - Alhambra, California

Prices are good. Specially when holiday sales. People are friendly and very helpful. People seem to like to shop here, there is always people buying. I get my camping stuff here normally and very conviniently located in Alhambra. read more

Just left there. My mother and I were there waiting on someone to assist us in the shoe department. Despite numerous employees passing us by not one offered us any assistance. I am so disappointed. Oh well, we were prepared to buy 3 pairs of shoes. I guess we will give our cash to a friendlier and more attentive business. If I had the option I'd leave no stars. read more

I got an e-mail on Wednesday evening 1/29/20, a one day sale for baseball on Thursday 1/30/20 cap Regular $9.99 on sale for $8.00. I was at the Alhambra big 5 store shortly before 8:55am, when the store open I walked in and the manager said out of stock, it's sucks and feel frustrated, should not happened this way, read more

I came to look for a quick pair of basketball shoes and there were no one around to help me. I took a quick glance around and all of them was at the checkout area. If only they all spread out and looking to help someone, it can easily get a 5 star.. read more

Its about time I got me some weight lifting gloves, as I think I have some of the most manliest hands ever. Calluses, torn skin, and rough hands, all from working out. To my surprise there were more than 5 different types, and I finally picked out the ones I wanted for $10. Some looked better than others, some gave you the ARE YOU SERIOUS about wearing these to the gym? There was also a Russell Hoodie Jacket that I found on sale for $12. Little did I know, when we got to the cashiers I was charged $35 instead. I said it was on sale, but the cashier said no, and it was a different style. Damn being in shorts and a tshirt, I guess I really had to tough it out and walk to the car as it was cold today. $12 was a steal, but not worth $35. A total mess here. read more

Wow. 0/5 (updated and down graded from a 4/5 to a ZERO) Talk about a HORRIBLE experience here which is so terribly disappointing. First of all, this review is for the "MANAGER" that was on duty tonight 11/6/12. I believe her name was Kasey or something like that. She has an industrial piercing in her left ear and is what appears to be a of some type of Caucasian decent. Now, I came by tonight with my boyfriend to pick up his rifle. My first experience here with the first manager (Caucasian male who was EXTREMELY FRIENDLY and provided EXCELLENT SERVICE) was amazing. His service alone made me want to become a loyal customer for this Big 5. So when we came back to this place to pick up my boyfriend's rifle, we were greeted by a nice employee who told us we needed the manager to finish the transaction. My boyfriend and I politely waited over 20 minutes or so looking at all the stuff around the racks. When this 'manager' did come to finally help us, she had a horrible attitude like we were a burden and was horribly rude. While finishing up the rest of the paperwork she looked annoyed when it's her job to fill paper work out and help customers. Mind you, my boyfriend and I were just quietly waiting. We didn't complain or anything at all to be rude. We stood in silence as this sorry excuse for an employee, let alone manager, finished up our transaction as we waited another 15 minutes or so for her to do so. She would not only refuse to even acknowledge us as customers but it almost appeared as if she didn't even want to consider us human beings. I'm not saying she's racist, but it sure felt as if she had this ego that she was better than us and that we were below her. Does it have to do with the fact that my boyfriend and I are Asian? Who knows-- but I felt THAT uncomfortable because of her. When we were done, we didn't even get a thank you for our business or ANYTHING at all-- I mean, I'm not saying gravel or kiss my @$$, but when working in retail you deal with customers. How about SOME POLITE interaction with some customers then?? Instead you're going to not even going to say a thing except "Here you go," as you hand my boyfriend his rifle with a rude attitude and rudely walk away from us after you're done? Again-- I'm not saying that in any retail environment that the customer should be treated like a deity or the like-- but there is a certain level of mutual respect that should be given to both parties by both parties. Tonight, she lost all respect we had for her as she treated my boyfriend and I like dirt. I've worked in retail as a manager and there is a certain way to deal with customers and the way she handled us, she would have gotten fired not only in my book, but in everyone's book. Again, I'm not saying kiss my feet and answer to my every whim, but don't make ANYONE feel like they're unwanted especially when we waited on YOU for politely for 20 some minutes. If that's the case, let me take my business elsewhere. Show some enthusiasm for your job-- you're a MANAGER. You need to lead by example. Whoever promoted her or hired her should now FIRE her. I'm not saying everyone at Big 5 is like that-- Actually, her other employees working with her tonight actually were quite friendly and nice. Everyone else I've encountered were great-- it's just she needs to get removed because I will NOT be coming back because of her. It's really unfortunate that this business has such a sour person representing them. Especially since this place doesn't have too much going for it to begin with-- and by that I mean that this place has horrible parking and the surrounding stores are mostly food places that old Asian people go to that aren't interested in sports equipment. The selection isn't that great either and it's generally always messy in the store. They don't need to add another bad mark by having an outstandingly RUDE "Manager". Sorry Big 5-- but looks like I'm not coming back. That one female 'manager' is just way too rude. read more

Ummmm...i think 1 person works there so you'll never be helped by the hunting department.. Waited for 20 minutes to be helped only for the employee to act like an ass who didnt know shit about anything. Me: hey whats that... Guy: i dunno Me. Whats the difference between this and this... Guy: i couldn't tell ya Me: i'm looking to buy this Guy: hmmm i don't like'm so i wouldnt get it Me: Well what about this... Guy: mmmm....i'll brb And he never came back..... read more

Incompetent and disrespectful employees, worse management, and takes ZERO accountability for things they tel you and want to deny they said before. If this store is a representation of the entire company, then no wonder y'all are hanging on by a thread. 4 thumbs down and I only got 2 hands... read more

Came here looking for boxing gloves and was treated SO kindly! James didn't know anything about Muay Thai but told me about the different gloves. I opted for gel gloves because they felt more comfy and I didn't want to have to bandage my hands beforehand. So I got pink (for Breast Cancer Awareness too and my favorite color) gel boxing gloves. (They work really well with bags too). The sale on those gloves ended 11/13 but I was able to get the sale since there were only two left. So it was originally $24.99 but I got it for $19.00. So awesome. He said that some of the money goes to breast cancer research too so that's really awesome of him to help me out like that. I ended up buying pink hand wraps anyways full price :D Just in case I needed it for class too. They were really helpful in helping me get my boxing gloves. I'd definitely come back to this store because they were all helpful. read more

I was looking for some baseball cleats and pants and I found them here and they were pretty cheap and good quality. What I liked was that the guy working in footwear was bombarded by a lot of people I included myself but he still managed to be fast and professional. read more

It's difficult not to find a good deal here. I've gotten many deals from here and I actually prefer Big 5 over the other mainstream stores such as Dicks, Chicks, Sport Chalet, etc. I find Big 5 to be more outdated in terms of layout and merchandise, but there's always sales here! I've gotten weights for cheap (like 5 dollars for 8 lbs!) and a balance ball. I still use my Asics (which I got for a bargain of 30$ and they're still infinitely better than my Nikes that retailed more/is supposed to be better in terms of shock). read more

On a Friday afternoon I was on a quest for Heely's for my son. I called in advance; they answered the phone straight away and were able to confirm they did, indeed, stock them. I found the place pretty easily. Its in a large mall, so theres ample, free parking. Its been a while since I've been in a Big 5 and I guess I'd forgotten how effectively they use their real estate! This isn't one of those goliath stores so they've made use of their space with plenty of high shelving. That being said I was able to find just what I needed. The sales assistant was prompt and very friendly. He helped us with sizing and seemed truly disappointed for my son when we couldn't find something in a small enough size...and so. Onto the next sports store. I like the attentiveness of the service. If I lived closer I'd have no qualms about checking here first. In the end, and much to his delight, we found his shoes (after a road trip and 4 sports locations). The Big 5 prices were about 20% cheaper than Sport Chalet. read more

What should have been a 3 mins shopping experience turned out to be 30 mins of annoyance. All i wanted were earplugs for swimming. The whole store was pretty much consisted of strewn merchandises, rude and inattentive workers, and lowest grade possible gears. I don't know why I walked in there. This place is whacked. read more

This particular location of Big 5 is as others have suggested messy. I usually only go to Big 5 for specific items, firearms, ammunition or camping tools. I purchased a rifle from them a while back and my complaint was mainly that they only have a select few people that can sell or fill the paperwork on the firearms so you must wait a long time. Otherwise the service is adequate when you can manage to find someone to help you. read more

Always disorganized and dirty.Everything is crammed into small places. Parking lot is always full! The shirts in here are basically only larges, not sure why! I am confused of how this place is still open... Seems so old, needs to go! read more

I went to Big 5 Sporting Goods in Alhambra, CA on 11/21/2016. It was my 1st time there. I bought a Colman Lantern for $29.99 for the next time I have a power outage. A pack of four D batteries (which I need to operate it was $5.79. I found the workers here to be extremely helpful in finding the items I needed. Plus, I took a photo. read more

Big 5 Sporting Goods - Photo taken 11/21/2016 - Coleman Classic Battery Lantern - Sporting Goods Near Me - Alhambra, California

I had the pleasure of working with the manager named Art. Super cool guy, helped me choose the best ez up canopy for my needs. Even helped me out to the car. Couldn't have asked for better service!!! read more

Aside from swimsuits http://bit.ly/qpMYmY, I've bought just about every bit of swim gear from this Big 5. O! Big 5, your sporting goods have served me well! * The sports chamois that I bought in 2001 is still going strong, having travelled to Thailand and back, and visited many a pool shower stall. * The webbed gloves help keep my tired hands relaxed from clutching and clenching. * The packet of wax earplugs -- well I get those replaced at Rite-Aid, after they run out. * Oh, and the swim goggles...let me spend a little extra time on the goggles. Let's just say that it's sometimes an advantage to shop at a not-so-posh location. Why? Because, as much as big brands like Nike spunk money on creating cool packaging, the goggles here at Big 5 have been pillaged by kids and teens alike. So I am left to find opened pairs scattered all over the rack and floor, and try them on before purchasing. After gently cupping them over my eye sockets for the correct fit, I then find the same pair, unopened and untampered with, to buy. It's genius. I'm just on my second pair, having bought them back in 2003. * Going on my second latex swim cap. I'm no Scrooge: my swim gear lasts mostly because I pay basic attention to rinsing them off after each swim. I appreciate functionality combined with a good deal, and honestly, I knock the crap outta my gear on a daily basis. While being active is not necessarily about looking fashionable, finding products that fit your personality and style seem key to a satisfying work out, however. My swim gear doesn't need to be complicated or new-fangled, even -- I'm just swimming, after all. Big 5's swim products have been with me for hundreds of hours. Can't think of a better bargain and ROI! p.s. the parking lot in front is a horrible, convoluted design and the amount of traffic will confound and frustrate you. My suggestion? Park in the near-vacant REAR parking lot. read more

I came here to look for gloves for a Street Fighter reenactment my friend and I were doing. I thought I could just walk in, go to the fighter section, get my gloves, and leave. Did I? Hell no. IT'S A MESS!!! It's a small store but it's so messy it manages to get me lost!! I couldn't find the section for martial arts etc. for a while. I finally found the gloves and they were hanging on a random stand out of nowhere. WTH. Service sucks. The people here all give the vibe of "I want to get home already." They don't want to help you... they do whatever they can to get you out the door so they can get home. Speaking of getting out the door, it's almost all the time 1 cashier. That means waits. Long waits. Big 5 = Fail. Overall: 2/5 read more

We went to Big 5 last night after receiving an advertisement in the mail showing some shoes we wanted to get at a discounted rate. As soon as we walked in, we thought the store was going out of business because of how messy it was. Merchandise was thrown everywhere! There was clothing and hangers on the floor, boxes open and trash everywhere. But, no, the store is not closing. This is just how this store operates - it looks like a dump on the inside. Customer service was surprisingly good. We were able to find the shoe "department" after going through the mess of the rest of the store and to our dismay they didn't have the shoe size we needed. However, a sales person came to us immediately and asked if we needed help. We asked if he could look in the back for the size we were looking for and he was happy to look... and luckily he found what we were looking for! Checking out was also easy and the person at the counter was very friendly. Prices are hit or miss at this store. Some are a little high, but when they have sales, the prices are pretty competitive. We got a pair of shoes last night that normally are sold elsewhere for $70 for only $17! It was a steal! If you're okay with going into a messy store for a bargain, this is the place for you. Check out the advertisements that come in the mail and you'll definitely find great deals, plus when you come to the store you'll get great customer service. But, if you're the type of person that does not do well with messy stores, this is not the place for you! read more

I like it here. It's close and it's convenient and I get all my volleyball and basketball gears here. I spend so much time just messing around trying on the boxing gloves and hitting the punching bags. I can get my daily workout out the way just by coming here! I have to stop buy every time I'm in the plaza regardless if I need sports equipments or not. However, there never seems to be any staff around when you need them. Need a pair of shoe in our size? Well tough luck. He's probably in the stock room watching tv. So I give them 3 stars, that seems like a fair trade for all the money I saved from not buying a gym membership. read more

The reason why this place gets so much bad reviews is because they sell mediocre goods (very low durability) If you are like me who didn't have a choice then this place is ok. If you could travel to somewhere else for sporting goods then this is not your place. Settling for low durability goods would only extend your misery as a consumer, especially when they are slightly overpriced. read more

Really cramped as soon as I walked in. I had a hard time finding what I needed, and when I did find it, there wasn't much to choose from. No one helped me or offered to help either. When I was ready to check out, I waited about 10 minutes while the staff member was trying to get a monitor to work while he was ringing up the one customer before me. Finally someone else came to the front and assisted me. I wasn't in a rush, but if I had been I wouldn't have purchased the items I did. read more

Usually this place is a mess but I think the excuse for this is because it has good deals, so everyone needs to go there to get the deals find what they want and mess the place up to do that. sounds fun! pretty good selection. cashiers are average speed, deal time is long line time. the workers arent very knowledgeable but the place is a mess, might as well go at it to find your own piece of treasure like at a garage sale. Definitely better deals then sports chalet. want to get moving? big 5 can help you. read more

I have the feeling that when new inventory comes into big 5, they just take the box, open it up and dump out everything. There's no specific area for anything, it's just sort of portioned out by zones. The weights and various other items go over there, shoes get dumped off in a pile over there, guns lumped up over there. It always looks like a mess. And while I understand people come in with their kids and fool around like if this place is a sort of play pin, there should be some level of upkeep made to the place to make me want to come back in for my outdoor needs. I'd say that the equipment found here is a lot more useful than any of the workers here could ever be. I go in asking for an Angeles National Forest parking permit they should sell and I have to go through about four workers before any of them had an idea on what I was talking about. Then about a ten minute search with the manager going through the various locations they may be at. I'd hate to imagine that no one goes into the mountains near by for day trips that parking permits would be this hard to track down. I mean, it's a sporting and outdoors place to shop, someone has to have asked for these before? In desperate need of some organization and some basic knowledge for the workers is needed. read more

Ran inside this store on July 4th to see if they had a size of a pair of sneakers that is sold out online and challenging to find in other locations. They had the sneakers and the size. Staff was EXTREMELY professional and friendly. read more

The staff at this location is VERY unhelpful. I was shopping for a specific shoe and the kid in the back saw me but then acted like he didn't when I tried to get his attention. I finally was able to ask him (Oscar) for a size in two different shoes. He brought me the shoes but in totally different colors with no explanation. He basically handed them to me and walked away. It was a turn off to me and didn't even waste my time trying the shoes on. I'll take my money elsewhere. read more

Good sales for okay products. They're not going to have the most fashionable pieces or up to date styles. Their selection is also limited. However, this particular store is pretty big. They had Nike running shoes on sale Black Friday for suuuch a good price. Because the store is bigger, they had a better stock of stuff. They also had a lot of staff around that time I went, which made it easy to ask where I could find a specific shoe. They sell deadstock and out of season stuff, which makes the prices competitive compared to Sports Chalet and other sporting good stores. The shoes I got were a fraction of the original price b/c it was no longer being made. :) Recommended for those who aren't picky hypebeasts. Do your research on the product before you come and you'll be fine. read more

Is it me or do all Big 5 stores look dumpy? It's like a gym that is never cleaned. Everything is drab and gray. Merchandise is strewn every which place. And it's not just this location. I'm beginning to believe its the same at every location. Don't get me wrong, I like the place. They have everything you need and weekly sales that offer some great deals. I don't come here for the decor. There selection of products aren't bad and it's fairly convenient. The staff, the ones that I could find, were extremely helpful. Though I don't think the manager likes physical labor. If you're short staffed you do what you have to do for the customer. Making me wait for help with getting my machine to the car when you already got the thing on the hand truck, what's up with that? And, do they really need to have that many rifles on display. It's an entire wall! I must be naive because I can't imagine that many people still go hunting. They lose a star for that. read more

Bought a pair of Asics running shoes. They have decent markdowns competitive with prices on Amazon. The shoes I bought, the Asics Gel Kahana 4 is listed at $66 on Amazon and I got it here for $59 incl tax. No time limit on returns as long as shoes are not worn (the cashier hinted several times of use should be ok) and receipt is available. Almost as good as Zappos! read more

This place is a JUNGLE. You have to dig your way through to find stuff. I'm glad they're... well-stocked, but would it kill them to clean up the aisles, reorganize and reshelf products, etc? We went looking for bike pumps :| Naturally, we gravitated towards the section with BIKES, but to no avail. After splitting up our group of 5 to wander around in search for the needed bike pump, we found it underneath a shelf. With like.. ping pong balls, and etc. What? The workers didn't approach and ask if we needed help with our search either. We bought the bike pump, but the day after I saw almost the exact same one at WalMart for almost $5 cheaper. As a side note, at least they have pepper spray for about $10. Ladies, PROTECT YO'SELF! :) Over and out. read more

Terrible experience! My husband bought a pair of basketball shoes on 1/12/19. LA rained for a whole week and my husband did not get a chance to wear it until 1/20. He wore them about 3 times to play basketball. On 1/26; he found out one of the shoes was broken; the toe and the bottom are separated. He tried to bring the shoes back to the store for exchange. The store manager was absolutely rude; he refused to either exchange or refund. The reason is that the shoes have been worn. According to big 5 return policy, the goods need to be in original condition. The manager even made such comments: You get what you paid for! That's the cheap shoes! I just want to ask big5, it is acceptable to selling the customers such " good quality " ? The shoes even last less than a month! Are the all on sale goods are junk? My husband told his experience to our son. The boy told him just get his next shoes from Amazon; never go back! That's probably the best solution!!!! read more

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Cashier Jessica was so rude and had horrible customer service. I , as someone who works in retail would never treat a customer like she treated me . She did not have her name tag on and I'm guessing it's because she's been reading the horrible reviews about her. She should not be working in retail if she cannot attend her customers with good service . read more

Went in today and the cashier Jessica was no help at all and had an attitude. She just made a face and stood there. On the other hand, the girl Jenelle was very helpful and had great customer service. read more

We came here so we could get a tire repair kit for my friend because he had a flat bike tire. We went in and consulted a store clerk who quickly assisted us with what we wanted. As we walked to the checkout, the lady manning the cashier suddenly asked us for our IDs because apparently the sealant-repair kit contained alcohol. We checked the label and it contained LESS THAN ONE PERCENT ALCOHOL! They refused to sell it to us because they were afraid we would drink, inhale, etc. the RUBBER SEALANT. Pretty disappointed and I am aware that they were just doing their jobs but refusing to sell such an item that isn't even intended for such use is pretty ridiculous honestly. read more

I'm very confused as to why the negative reviews.Big 5 carries many items you cannot get elsewhere at same price point.So I get people expect 10+ service always really.Then you get on yelp and blast them for not meeting your expectations.Anyhow I'm a family man and appreciate the selection and prices at these stores.I get it there's not a employee per customer ratio.We need to appreciate these type of stores if not all shopping will be done online in future.And really as much as I like saving.I really like going to a store trying something on and being happy nuff said.Big 5 will gladly give you discount most times matching the last sale price on items.Just be nice and you will be surprised.I live by my mottos and my favorite one is.There are too many assholes in the world we don't need anymore. read more

Today is December 29,2016 at 6:46 p.m. and I haven't visited this big five in a long while. The reason why I decided to put a review for this location is because I felt like the customer service was lacking from certain individuals. I was helped by an Asian guy wearing black dress shirt and he was really helpful! Without his help I probably wouldn't have found the item I needed. However, there is this guy wearing glasses, blue dress shirt and blue lanyard (I believe his name was Ivan) wasn't helpful at all. I asked him a couple of questions about the items I needed and where the location or size they have and he would just brush me off quickly. Shortly after an lady asked for his assistance and he seemed like he didn't even want to help or be there. Overall, the only reason why I would give this place a 2 stars is because I felt like the guy wearing glasses, blue dress shirt should be more helpful and attentive to his customers. I believe the management team should conduct more training for his lack of customer service skills. read more

I am in the big 5 sport, trying to figure out which shoe fits for my foot. I was about to give up and frustrate because all of the shoe that I choose was too narrow for my foot. However, today is really a great day for me. A guy with pink shirt and curly hair (sorry I forgot to ask his name), he showed me a pair of shoe which fits my wide foot right at the first time. I am so happy because from now I dont suffer for hurting my foot when I am working. I thank you that guy again. read more