I have chronic back pain and long legs. Running puts my back into spasms, and most elliptical…read moremachines stride length is too short for me. The Precor AMT is one of the only machines that didn't cause me problems. I was able to order it online. Unfortunately, I ordered it with the wrong screen. I called the company, and they immediately responded and set up a way to change the order. They kept in touch to verify every step of the process. Customer support was to notch. They contacted me to verify the delivery time and date. They gave me a 1 hour window and actually showed up during that time. What a shock compared to other deliveries I have received. They say the system up exactly as desired. I couldn't ask for a better experience. If you are looking for high-quality fitness equipment, this is the place to shop!

ZERO stars. "Not good" does not begin to describe how terrible this company is to deal with. Worst…read morecustomer service experience I have ever had. Total incompetence not to mention a complete disregard for safety concerns for terrible product installation. Wouldn't recommend buying from this store to my worst enemy. And to top it all off RIDICULOUSLY overpriced. DO NOT BUY FROM THIS BUSINESS.

This is my third time visiting this location and i must say that KENNY is the best!! he took time…read morewith my Son my Wife and Myself to show us a great product that fits all of out needs and fits in the space we have to workout at home. Kenny was knowledgeable, kind and made spending 4 grand a pleasure. Last time i was in Boba, Kenny's dog was there and i really enjoyed the little guy, hopefully Boba will be there the next time we stop in. Thanks again Kenny!!

I went in saw what I wanted. The sales person answered my questions. I asked to look at other…read morecomparable models. The model I chose was perfect for me. I can work multiple muscles with varied positions available on the Hoist V4 this machine also came with a leg press machine. A week later they arrived at my house and installed by Hoist V4. I couldn't be happier. This machine works just as well as the heavy duty machines at the gym; it's like 7 machines in one.

What a great company! I have an aged treadmill in my home which started making loud squeaking…read morenoises from a roller. After reviewing my options for a "house-call," Monte suggested a simple resolution giving me complete directions - IT WORKED! I couldn't be happier, especially that I don't have to buy a new machine. If their fix doesn't hold, I will surely buy my next machine from Fit-Tech!

Customer service is excellent. Will F. is our go to man, pleasant, friendly and an absolute…read morepleasure to work with. The technicians are always spot on with their service. Thanks FIt-tech!

They cover all the bases: Service, Selection, and Value. Even when COVID hit and it seemed like…read moreeveryone with a spare room or garage was going to make their own. Marvin and Patrick as co-owners have the integrity one only hopes to find in local business. They give great advice and assure proper installation. And totally fair pricing. Here are two shots of what you can fit into a 10' by 20' single-car garage.

My husband and I have been building our dream home gym. We keep coming back here because you can't…read morebeat the ultimate combination of quality of products, price, and wonderful customer service. Marvin and Patrick are both so knowledgeable, and they always help us find exactly what we need within our price range. There's no upselling or pushy sales tactics that I've experienced at other stores. It doesn't matter if you are spending $50 or $5000, they want you to get exactly what you need and be super happy with your purchase. Anytime we are looking to expand our gym, we stop by and always walk away with what we needed. :) You seriously cannot get a better price anywhere else for the quality of these products.

Just wanted to give Rod props for his help today with my driver! Thank you Dicks in Fairfield, CA.read more

The manager, Victor, needs TRAINING. I didn't even know he was the manager but I asked him whether…read morethey had a specific item in stock IN BLACK OR WHITE (I had already looked myself and only found PINK), he said "whatever is out is what we have", I asked can you check on your device? He unwillingly/rushingly scanned the PINK item and stated "Nope that's all we have is PINK". I asked, so not in back either? "No". I could tell he wasn't dilligently looking so I asked another employee if they had the item in BLACK OR WHITE..he found "THREE AVAILABLE" IN BLACK. As he was on the register he only pointed me back to the area I had already looked. I said I already looked there, he said "ok well then we don't have it, whatever is out is what we have" Long story short I looked online and ordered the item for pickup, about 30 mins later I receive a message that my item was ready & drove back to the store to pick it up. I asked to speak to the manager, and I couldn't believe it was the same guy who told me they didn't have it! We all make mistakes right, but it was just the way our initial interaction went that I knew he was being lazy. Further, rather than apologize he double-downed on his explanation that they only had PINK. Like bro I'm holding it in my hand & it says available online? I realized he only scanned the pink item, so of course it didn't bring up the other colors that may or may not be available. He was like upset I found it?? It's just annoying that I was just in the store and all he had to do was take 2 minutes to assist me. There were more employees in the store than customers & nobody could spare a couple minutes to simply look for an item, isn't that apart of the job? It was super weird bc Dick's employees are usually very helpful. I hope Victor is having a better day.

Great selection, better service and value was fantastic!!! Wasn't sure they would have what I was…read morelooking for and not only did they have it but was my size and my price

This place was a great find, hole in the wall sports shop! Mostly everything is used, sometimes you…read moremay find almost like new items. They also have gym equipments, weights. They had soccer and other special shoes (all used), hockey, ice skates, roller skates, helmets, ice skating accessories (not too many but decent), fishing rods, paddle boards, ski and snow boards. We found an almost new pair of ice skates and some other stuff. Not sure if we would go again but definitely good for those growing kids and their needs. The staff was helpful too, although no one can actually point you to the right size, right brand or sometimes even the sports. You just walk around and find yourself stuff, no one to assist. Definitely a good value for those expensive sports and hobbies.

This is exclusively regarding ordering online. They don't offer any white glove services, and my…read moreitem was left out in the rain despite the fact I was home. They have you pay for a "service" called Route which has out of date information, and despite being home their delivery crew did nothing to let me know it was here. I would have rather bought from someone else who uses delivery services who aren't afraid of people than save a bit of money and use this drop it off and run away like I have lupus.

A few months ago I purchased my second elliptical trainer from The Treadmill Outlet in Redwood…read moreCity. I stopped in at our local 360 Fitness Superstore but they did not carry the product I wanted. Fortunately the Treadmill Outlet did. I could not be happier with my purchase. Everyone from the owner, Sonny Puri, to Rob in Sales and Lalo in delivery/setup/repair could not be easier to work with. I highly recommend The Treadmill Outlet!

I don't typically leave reviews, but I wanted to thank Fix Fitness for fixing my elliptical and…read morethen servicing my treadmill for free! I wasn't expecting that. The technician also brought the correct parts with him so he could complete the work in one visit, which was nice and saved me money from paying for a 2nd visit. Definitely recommend giving them a call!

We have nothing but good things to say about this business. We ended up purchasing a treadmill…read morefrom them after the Gym Guard fellow got over on us, selling us garbage that broke in less than two weeks. Fix Fitness came out and gave us an honest straight forward assessment, showed us that we unknowingly bought a worn out machine. luckily, my girl just received a bonus so we had some extra money to spare to get a quality machine. They ended up delivering the new(reconditioned) treadmill in just two days and hauled away the broken on for free. Very professional and great experience. Customer for life.

Went here for a month while on travel. The gym was very clean! The staff was super helpful and I…read morehighly recommend to anyone in the area!

First off I wish I would have taken some pictures of the place as it looks nothing like most of the…read morepictures posted. It's a large warehouse, full of equipment. Quite overwhelming actually. Could use some tiding up but with the quantity of equipment they have, it's acceptable. We purchased an Octane lateral XL8000. The price was acceptable to what I found for used-unknown-age like item. Great service overall. Delivered to our home and moved it inside.

Great customer service! Mike was extremely friendly and helpful if you need recommendations on…read moreequipment, he's the guy to go to!

Quality products, great selection, knowledgeable staff. They took great care of us! They have a lot…read moreof cool stuff for home gym.