Cancel

    Open app

    Search

    Big Air

    3.0 (279 reviews)
    Open • 3:00 pm - 8:00 PM
    Updated a few days ago

    Big Air Photos

    Recommended Reviews - Big Air

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bridget D.

    If you are a family considering this park, read this review and choose ANYWHERE else. As an active community member who has supported this local facility through countless PTA events, community fundraisers, and multiple birthday parties (spending thousands of dollars over the years), the hostile and unethical treatment we received today is absolutely unacceptable. This shocking standard of practice shows exactly why local families are abandoning this facility for competitors like Get Air. The Problem: A $27 Misunderstanding and Staff Failure The entire ordeal stemmed from a simple Groupon redemption that was disastrously botched, escalating a minor $27 transaction issue into a hostile confrontation: Technical Failure: The staff member initiated the Groupon process but failed to properly authorize or close the transaction on their end. Due to the system being left open, I mistakenly believed a second charge had been run and flagged it as an incorrect purchase. In reality, the staff member simply never successfully validated our entry to begin with. Unwarranted Confrontation: After my family had been jumping and enjoying the facility for approximately one hour, a staff member approached us as we were leaving and advised there was an issue with the Groupon. I immediately went to the front to resolve it. Aggressive Demands & False Accusations: Another worker then aggressively demanded that we pay the full, non-discounted price for our jump time, falsely claiming we had gone "over time." We had not. The children had stopped jumping, gone to the bathroom, and were standing with me at the front desk. The Line-Crossing Threat: When I objected and stated customer service needed to be contacted to resolve a system error, the employee escalated to a truly disturbing level of aggression. They falsely stated they were "sending someone to go get my children," who were standing right next to me. I had to insist again that my children were next to me and had been. This was a direct, dishonest attempt to use intimidation and fear to pressure me. I insisted they could wait with me while I contacted customer service. The Aftermath: Resolution for Misconduct, Not Billing While at the counter, I immediately contacted Groupon support. I received a direct link via chat and re-processed the payment correctly. This action resolved the technical issue, and Big Air received their payment. However, I was so disturbed and disgusted by the staff's aggressive misconduct and the way the business handled the discussion that I immediately contacted Groupon again. Recognizing the severity of the hostility and poor customer treatment, Groupon issued a full credit to my account for the inconvenience and stated they would be reviewing their contract with Big Air. Groupon's action confirms that the payment issue was resolved, and the refund was specifically for the unacceptable intimidation tactics used by Big Air's staff. Final Word: Warning to the Community A business that can only resolve a simple billing error through customer self-service and resorts to hostile, threatening tactics against a parent--especially one who has actively spent thousands of dollars supporting their local community events--has a completely broken Standard of Practice. Management needs rigorous re-training for the staff. This is not a "bad day" issue; this is a safety and ethics issue, and serves as a warning for any other patrons visiting this location. Do not risk your family's experience here. Go elsewhere.

    Dirt and trash
    Melissa D.

    I rarely leave reviews, but this experience deserves a serious warning to other families. This trampoline park was filthy from the moment we walked in. The floors were sticky, trash was overflowing in several areas, and don't even get me started on the restrooms -- completely unacceptable for a business that caters to children. Even worse than the conditions was the staff. Not only were they completely disengaged, but when I tried to voice a concern about safety (people slipping, kids nearly colliding, and lack of supervision), I was brushed off. The staff clearly didn't care and went right back to laughing and gossiping about the party they went to the night before. So unprofessional. This place is not only dirty and chaotic, but it's also unsafe for both kids and parents. Walking around felt like an obstacle course of hazards, and no one seemed to be in charge or even remotely concerned. Save yourself the frustration. There are much better and safer places to take your kids for fun. This one is a hard no.

    Cashiers gossiping around the corner
    Johnny N.

    Upon waking in I did not see any workers in the front ready to greet and the young workers were around the corner laughing and joking around. When the cashier came up to help he seemed to have an attitude and was being passive aggressive with any questions I have, I get he's a teenager but needs to be more respectful in a customer service field. Half my time there was unenjoyable because I had to watch out for the big kids jumping in the little kids area since the workers were to busy gossiping and the part that really got me upset was that there was a worker smoking a vape trying to be discreet in-front of kids! Like the other reviews state place is worn out tears on a lot of the cushioning. The manager seemed to be friends with all the teenagers working so felt it'd be pointless to even address the situations. Will not be returning unfortunately.

    Angie I.

    What can I say? It's a jumping playground for kids of all ages. Hosted a party here and it went well. The facility is clean and given its teens managing the facility, it does run smoothly. The prices for kids parties are reasonable and they communicate with you to ensure all is ready for your special day. The only down side is the pizza. The pizza they offer is actually the worst I have ever had. Literally. The other food offered is good, chicken tenders, mozzarella sticks fruit tray all average but the pizza is horrible. Fortunately the kids didn't care because they were starving after the jumping but I literally could not stomach it. Beside the horrible pizza it is a good facility for the kiddos.

    Hosted a birthday party here this past weekend and it was great! Maybe they have taken comments into consideration. It was organized with confirmed details before hand and even the day of. The food offering was great, one less thing to think about, and the package and amount of food provided I was shocked. Our party host Denaz (sorry if misspelled) was kind, served kiddos, boxed up the leftovers, and coordinated the clean up. She made it easy and convenient (I gave her a tip- I hope others tip there party hosts too). We booked two hours of jumping which was worth it. Would highly recommend. Also, the pizza provided was great, the dough was soft and a few parents commented how they liked it.

    Carlos F.

    I brought my family for a private event that was in one of their party areas. The service, attentiveness, from the server in the private area was great. My only complaint is that there is no alcohol and not well ventilated. I recommend this place for sure.

    See all

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee M.
    83
    29
    7

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tish M.
    113
    19
    0

    3 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mao M.
    98
    10
    4

    4 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of h. n.
    0
    108
    204

    6 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Grat for kids a lot of fun and a great way to spend the day with your family and friends and kids

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    The place is overly packed. Their employees are very rude and has very poor customer service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Yvienne Y.
    314
    30
    52

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Amber J.
    65
    85
    32

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scotty A.
    1851
    65
    0

    4 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Chyne R.
    292
    20
    6

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Denise R.
    118
    26
    21

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sara S.
    18
    64
    195

    7 years ago

    Business owner information

    Photo of Scott C.

    Scott C.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    My nephew, who is 5, enjoys this place but staff is unfriendly. They have no social or communication skills.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 2

    Page 4 of 7

    Big Air Reviews in Other Languages

    Ask the Community - Big Air

    Can you open early next Friday with a party of 10- 13 year olds?

    Hello! Private events can be emailed to events@bigaircorona.com

    For birthday party can we have a mascot when eating?

    Grace, The mascot is allowed in but must stay in the room. Please reach out to our events manager… 

    Do you guys accept Apple Pay?

    Yes we do

    Do they sell beer?

    Unfortunately at the moment we do not

    Do they do reservations only? Tried checking ticket prices for tomorrow but all the dates were showing as unavailable

    It’s a walk in basis only. :) our online system for tickets is down at the moment.

    What's their best tasting food on the menu? Pizza? Wings? Meatballs?

    Bro eat somewhere else it's too expensive you can buy good pizza and wings and it'll be cheaper than getting food here and food is mid but wings are alright. Pizza is sometimes good just depends who's in the back making them

    Are they dog friendly?

    While we love dogs, unfortunately since we serve food the health department will not allow us to have dogs in the park.

    View All 9 Questions

    Review Highlights - Big Air

    “We went on Saturday during cosmic night and it was 855 when I started paying, well after nine it goes from 25 to 20 dollars a person.”

    Mentioned in 6 reviews

    Read more highlights

    Candeeland - Candeeland / a sweet place to be!

    Candeeland

    4.6(822 reviews)
    19.4 mi
    Kid friendly
    Large group friendly

    My daughter really enjoys this play place Staff is usually…read morenice never had any issues Place feels and looks clean and well maintained I have seen staff regularly clean and vacuum Easy time system to follow when child's time is up They have a snack and concession stand They also have a small area for toddler kids which my daughter loved I would recommend this place for a hot day activity to stay cool

    Came here today and was impressed with the cleanliness upon arrival. I like the size of this play…read moreplace, it's perfect for ages 6 and under. My 5 year old and 2 year old LOVED it. When my 5 year old tried to go into the smaller kid area (ages 4 and under) she was asked to leave by the female teenage employee at the entrance. This was at the same time that a 10 year old girl had been playing in there the past 20-30 minutes. When my daughter came to me crying I tried to walk her in there thinking it must not be a big deal because there were a few big kids in there, who looked to be around ages 8-10. I was surprised to be turned away by that same employee (while the other big kids were still in there). So confusing! I pointed this out and she said "that girl is sitting" (she had been hanging all over the merry go round just minutes before, which is right next to where she was standing at the entrance) and then the employee said "she also has a little brother here" (he looked about 4 or 5). So then I said "okay so can my daughter stay because my 2 year old wants to play in here" she then told us no and blocked us from entering. I went to the front desk and told that girl about the situation and she got the manager. He explained that it's for safety WHICH I COMPLETELY UNDERSTAND - but then take out the other big kids so it's not confusing for anyone! He finally did have the bigger kids removed, and there were about 4-5 other way bigger kids than my daughter. It felt like we were being singled out by the staff here. They said they asked the other people to leave the area but they "didn't listen." Lol. So people like me and my daughter who listened were the only ones removed I guess. I guess you can just act like you don't understand and you get to break the rules, even if the rules are there for everyone else's "safety." This could be a learning opportunity for the staff here but you can go find out for yourself. I wanted to avoid this word but it truly felt like discrimination based on us being the only family removed. We won't be returning.

    Photos
    Candeeland - Birthday Party

    Birthday Party

    Candeeland - Private Party!

    Private Party!

    Candeeland - Little Land for Toddlers!

    See all

    Little Land for Toddlers!

    iPlayology - Ice cream!

    iPlayology

    4.5(243 reviews)
    6.2 mi

    I bought a year membership for my kiddos here. This is my review after 9 months. This place is a…read morelot cleaner compared to other indoor playgrounds. The workers there are very friendly. They are constantly cleaning. On weekdays, it's usually not too packed. On weekends, if there's parties, it could get quite hectic. They host theme indoor parties every once in awhile. I love how I can let my kids play here knowing they'll be safe and sound playing inside. There's also a table that has outlets that adults can use to work. There's a separate area for eating. Their food is actually the highlight of the indoor playground. They make the pizza fresh. Fresh handmade dough and fresh ingredients. They don't have a deep fryer here because they try to make the food more healthy. So everything is baked including the fries.

    We had such a wonderful experience at iPlayology in Corona! The indoor play area was very clean,…read moreorganized, and safe, making it a great environment for toddlers and children to play and explore. It's also a perfect option for intimate birthday parties and small gatherings. The staff were friendly, welcoming, and responsive, and the food was fresh and delicious. Everything about the experience was pleasant, and the pricing was very affordable. One of my favorite things was being able to give the kids a place to get exercise, burn off some energy, and step away from technology--especially during the 105-degree heat! The facility was cool and comfortable, which made it an excellent way to enjoy the day without being outside in the extreme heat. I would highly recommend iPlayology to any parent looking for a clean, safe, affordable, and fun place for their children to play. We'll definitely be back!

    Photos
    iPlayology - Entrance

    Entrance

    iPlayology - CocoMelon Event

    CocoMelon Event

    iPlayology

    See all

    Luv 2 Play Riverside

    Luv 2 Play Riverside

    3.8(322 reviews)
    4.7 mi

    Cleanliness 3 Costs 5…read moreCuisine 2 Customer Service 5 The place has a pretty big playground and it has a smaller playground for 4 and under..They do have a crawler area which is a little small. The arcade area is very minimal. The food we ordered were mozzarella sticks but did not taste like any mozzarella sticks nor did they look like any mozzarella sticks I've ever seen before. But if you're looking for a place for your 4 to 10-year-olds I would give this place a chance because of the playground. The mats (flooring) were pretty dirty in some areas but the bathrooms were clean.

    This is SUCH a great spot for those rainy days when you need to get the kids out of the house and…read morelet them burn off some energy! We came prepared with shoes and socks (highly recommend!) so we didn't have to purchase socks when we arrived. Because it was raining, the line was pretty long -- clearly everyone had the same idea we did! We waited our turn and had the absolute pleasure of being helped by Torri at the front desk. Let me just say... she was AMAZING. She was the only one checking people in, handling the store area, and making sure guests exited properly with wristbands checked. Despite how busy it was, she was incredibly kind, patient, quick, and apologetic for the wait. You could tell she genuinely cared about every family walking through that door. I also had a couple interactions with Melissa at the café while purchasing drinks and waters. She was so kind and accommodating -- and she was running the café solo on a very busy, rainy day! Both of these women were working so hard. I even witnessed Torri having to handle a difficult situation with a guest who tried to enter without properly checking in. She handled it professionally, calmly explained the policy, and stood her ground respectfully -- even when the guest tried to escalate things. It was impressive to watch her maintain composure under pressure. The only unfortunate part of our visit was that the location appeared incredibly understaffed for the volume of people (it looked like 150+ guests). Two staff members managing everything -- check-in, café, store, monitoring, and guest flow -- is a lot, and I genuinely hope management considers additional support for both guest experience and staff safety. That said, it did not ruin our day at all. My family works in customer service too, so we were happy to stay patient and wait our turn. Torri and Melissa truly made the experience wonderful. We made sure to thank them because they absolutely deserved it! Overall, this is a fantastic place for kids to play and have a blast -- and Torri deserves major recognition for her professionalism, kindness, and grace under pressure. She made our rainy day such a fun one! We will definitely be back!

    Photos
    Luv 2 Play Riverside
    Luv 2 Play Riverside
    Luv 2 Play Riverside

    See all

    PlayPie - Indoor play space

    PlayPie

    3.9(510 reviews)
    25.0 mi
    Kid friendly
    Free parking

    This place is very cute. Came here to bring my almost 3 year old and he really enjoyed it. It's $25…read moreper kid and $5 per adult which I think is reasonable. Probably work for those parents I see that let their kids run loose and they're just sitting on their phone but for parents like myself and my husband, we really can only handle about an hour at this place. Make sure you wear socks or you can also pay $3 to buy some. The place is clean from the looks of it. There are some things that had the paint peeled off and one game wasn't working but that wasn't too noticeable. They have an area specifically for those 2 years and younger and then an area for kids ages 3+. My son did both since he's in between but primarily stayed in the 3+. I'd be back to let him burn off some energy. Only thing I didn't like was we couldn't park our stroller inside.

    So it's been a couple months now since I've had my child go to play pie. And it's been helpful for…read moremy child's schedule and routine. I've hesitated a lot to post but as I've been coming almost everyday or having a monthly membership it seems like I MUST due to some lacking of how the business is being run. 1. The staff/ employees are not attentive to running the business hours. They are nice but they do not pay attention to the customers. There will be days where the devices like the carousel is not plugged in to start the day when it's past the opening time. I would ask couple of times on different days letting them know it's not plugged in. (My husband also had gone couple times told me the carousel was not plugged in). Not only the carousel but the arcade for Mario Kart would not be set up where I would call up an employee and ask them about it to set up so the kids not just my child can play ready to go. When a business opens the place should be ready to go for the customers but it would be funny that the customer would have to ask to have the things ready. I am surprised and frustrated because I'm like wondering why isn't the carousel working? Is it broken? No it was just not plugged in ready to go. Why would the business be opened if it's not ready for its customers to use their equipment? I've seen sadly that the employees are just having fun amongst themselves talking in the front but they don't pay attention to the customers wanting to purchase food or drinks or snacks where they have to then just go to the front. I've seen some parents calling the staff for attention but they're not answering where they end up walking to the front. Seeing that is very frustrating because the employees are not doing their job. They don't watch our kids but at least pay attention to the customers trying to purchase one of their own goods. 2. The cleanliness IS NOT MAINTAINED.. This week my mother in law went to play pie and told me she had killed a roach near the car carousel. I'm so sad and disgusted to hear this. I don't know how the facility is being taken care of or how often but this explains a lot. I'm very disappointed to hear this because my child loves to come here but seeing some things on how the business is run makes me feel lack of trust, worries and not safe environment. I'm just hoping things can improve..

    Photos
    PlayPie - Indoor Play area

    Indoor Play area

    PlayPie - Indoor playground

    Indoor playground

    PlayPie - The first Indoor Snow Tube Slide!!!

    See all

    The first Indoor Snow Tube Slide!!!

    Big Air - trampoline - Updated September 2026

    Loading...
    Loading...
    Loading...