Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

I brought my car to Ingellis to have three rusted spots fixed. They did an incredible job, and my…read morecar looks perfect now. One spot was bad, and they made it look like new. They fixed a little spot that I didn't even ask them to fix. Now I can't recognize my car in a parking lot because it looks so good! Every person I spoke to was a total delight, too!

Terrible communication throughout the time they had my car which was almost 5 weeks when it was…read moresupposed to have been there for 2. Delay after delay- and I would only find out when I called to confirm my car would be ready. It was a terrible experience. Never again.

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

I had a great experience with the staff at Full Tilt in Hatfield. Everyone is very helpful. I had…read moreCaylin as the rep. that helped me and explained the process to get my car fixed. She is very knowledgeable and very patient explaining the process to me. I give Caylin A+ and all the employees that helped me out A+. I hope you can give her a raise. You cannot put thanks in the bank! Helen claim# PA0021542788

My car's repair at Full Tilt Auto Body was a positive experience from the very beginning. Rachael…read moreand Kaylin were friendly and clear. I appreciated the email progress reports which came every few days. The car is now perfect.

This must have been one of the WORST car repairing experiences I have encountered. I will describe…read morethem in descending order by degree of unbearable: 1. This is the most unacceptable mistake to me. The nuts on one of the wheels are LOOSE and the tire is UNDERPRESSURE when they return the car to me. I drive off the store for about a mile and many warning lights show up on my dashboard, I return to the store to question them about it. When they came out to check my car, they realize the wheel nuts are loose. I was planning to take the highway, imagine what could happen if I didn't go back to the store to confront them. They literally put my and my wife's life in danger once. By the way, this is a picture of the state of my trunk when the car returned to me. What gives them the confidence to charge $85 an hour for a job like this? I saw no respect for customer property here. 2. They inform me that they do not have the rim that fits my car, so they need to order a new one from a dealer in Hartford, which shall arrive on Friday. I am fine with that, as long as it did not delay my plan next week; then on Friday, they told me the rim will not arrive today, so I need to wait until next Tuesday. So I made a plan to pick up my car that same day, and guess what, it got delayed again, by the time I pose this comment, I still haven't got the wheel. And what they did is just put the spare tire on my car, which lead to incident 1 above happens. If they are just gonna put the spare tire on my car, I could have picked up my car a whole week early and won't waste so much time waiting for that rim only God knows when it will arrive. 3. Do not expect to get a warranty from them if you planned to have your car fixed here. When I came down there to get my car, I asked if there is a warranty for the parts they have fixed, the manager immediately jumped out and informed me they do not guarantee the mechanical aspect they have fixed unless it is caused by their fitting craftsmanship and not the parts they ordered from the dealer. The question is, how the hell am I supposed to know the cause if an accident really happens. On top of that, even the "guarantee for their fitting craftsmanship" is a verbal promise, so who knows whether they will fulfill that promise. To be fair, they do promise you will get a warranty for body repair, but I wouldn't know since I didn't get that service here.

Great attention to detail, gets the work done in a timely fashion with exceptional results. I would…read morehighly recommend the team at Tommy's if you're looking to have your vehicle coming back to you looking show room new.

I was referred to Norm's Auto Body by another auto shop when I had a problem last year with my tiny…read morecamping trailer's frame. Cody came up with a creative solution and it's been perfect ever since. So I recently went back to him for some auto body work on my car that had scratches from where I rubbed up against an icy snow pile that was full of broken pavement and made some deep scratches that I couldn't fix myself. The fender looks like new. They were even able to get some of the scratches out of the rubber of the bumper. They're reasonably priced, conscientious, and Cody is one of the nicest people I've ever worked with. Everything I've had done has been excellent

Wow, Norm's Auto Body shop is fantastic! Our car looks brand new , as if it had never been hit. It…read morewas a delight to work with Cody and he is a real pro. My daughter is at college in the area and we needed to repair the car. If we ever need the car body repair. I will drive the 3 hours to have Cody/ Norm's to fix the car again!

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

Lauren is so kind and friendly. He fixed some minor issues on my car and did a great job.read more

Excellent customer service and high quality work. There is a reason this shop has a 5 star rating…read more I highly recommend Ace Auto Body.

Ace Auto Body is simply the best. My car was hit in both the front and the back fenders by two…read moredifferent drivers over the span of a week. Coordinating the insurance for these accidents was both a pain and time intensive, but the guys at Ace remained patient throughout, including when the car was deemed "totaled" by one of the insurance companies and the work entailed in pulling back that claim. Kevin and Dustin were helpful and communicative throughout all the discussions and phone tagging between them the insurance companies, and me. In the end, once the work could start, they hopped right on it and got it done quickly and beautifully. They attend to every detail, and now the car looks better than even before both accidents. Couldn't be more pleased with the service, the quality of the work, the value, and their attention to detail. None better in the Hartford area. None.

The people at Steve's stayed after hours to help us when we called late on a rainy day last week…read more We'd ripped off one side of our front fender at a Mass Pike service center, and Steve's bolted it back on so we could continue our drive from NJ to NH. No charge for this quick and effective repair--just a BIG SMILE. We went on our way, reassured, relaxed and feeling so lucky to have met such nice and helpful people.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.