So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

I had a great experience with the staff at Full Tilt in Hatfield. Everyone is very helpful. I had…read moreCaylin as the rep. that helped me and explained the process to get my car fixed. She is very knowledgeable and very patient explaining the process to me. I give Caylin A+ and all the employees that helped me out A+. I hope you can give her a raise. You cannot put thanks in the bank! Helen claim# PA0021542788

I cannot express greater disappointment in my experience with Full Tilt. I was in a very minor…read morefender bender. They never informed me of "Storage" charges that were accruing while there was back and forth with insurance. When insurance refused to pay for the repair Rachel shifted the "Storage" charges to me! They charged over $1000 to park a car outside in rural Hatfield, MA, and refused to accept any responsibility for not telling me of such charges, because they were buried in the fine print of their contract. I was referred to them by my mechanic because they had the impression this was not a shady business. I can confirm that is not the case. What an unethical rip off. Shame on you Full Tilt - more like Full Fraud.

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

Acme Automotive continues to provide great auto body services to our family. With so many choices…read morein the pioneer valley we have brought our car's bumps, dents, & dings to this Northampton business. We have had good experiences at Acme. The staff has pleased us with professional service, customer focus, listening to our needs and within a budget we can handle. And they have a friendly crew that takes pride in doing a job right. We've been there 4 times over 15 years with the little things that happen when we park. So we will probably be back before too long. But oh, do they do nice work? Yes! No disappointments. We recommend Acme to family, friends & neighbors. Thanks Phil, Don & Mary pass on a job well done to the staff.

Don helped me out with my car scrap tremendously- made an appointment, amazing customer service,…read moregreat place to get your car fixed up after an accident.

Had a great experience -- small ding in my driver's side door, Fort Hill helped me arrange a rental…read moreand got the car fixed up great, just like new. Nice people too.

I brought my car in after it had been hit in a parking lot in a hit and run. Fort Hill Collision…read moreServices immediately made me feel better about the situation as they arranged for the repair work to begin the next day, communicated with the insurance co, and helped with the rental car. The process was seamless and they did an excellent job. The car was ready when promised and looks great!

My car had an unfortunate run-in with a deer last month. The body shop that I had intended to send…read moremy car to told me that they wouldn't even be able to look at it until late March. I explained that the car was not drivable and my insurance told me that typically shops will bump cars like that up their list but the woman I spoke with shut me down immediately (. I was extremely discouraged and after speaking w/ my insurance and getting a list of other shops that were approved, I decided to contact Steinbeck Collision. This was the best decision I could've made! They were able to get my car in that day, they handled the tow. They handled all the insurance pieces and continued to update the car rental company so my rental could be extended til my car was done. Not only did Steinbeck save the day, they did it with kindness. Getting into an accident is traumatic and a little bit of compassion and empathy goes a LONG way. They've kept me updated each step of the way and I'm so delighted to have my car back to it's pre-deer state. 100% recommend Marshall Steinbeck!

A major insurance claim repair took them twice to fix and I am not confident it is truly fixed this…read moretime either.

Terrible communication throughout the time they had my car which was almost 5 weeks when it was…read moresupposed to have been there for 2. Delay after delay- and I would only find out when I called to confirm my car would be ready. It was a terrible experience. Never again.

What a great job the team at Ingellis did! My car looks better than I expected. They went the…read moreextra mile and even buffed out areas that they were not working on. They even finished when they said they would. This shop definitely checks all the boxes for great service.

This must have been one of the WORST car repairing experiences I have encountered. I will describe…read morethem in descending order by degree of unbearable: 1. This is the most unacceptable mistake to me. The nuts on one of the wheels are LOOSE and the tire is UNDERPRESSURE when they return the car to me. I drive off the store for about a mile and many warning lights show up on my dashboard, I return to the store to question them about it. When they came out to check my car, they realize the wheel nuts are loose. I was planning to take the highway, imagine what could happen if I didn't go back to the store to confront them. They literally put my and my wife's life in danger once. By the way, this is a picture of the state of my trunk when the car returned to me. What gives them the confidence to charge $85 an hour for a job like this? I saw no respect for customer property here. 2. They inform me that they do not have the rim that fits my car, so they need to order a new one from a dealer in Hartford, which shall arrive on Friday. I am fine with that, as long as it did not delay my plan next week; then on Friday, they told me the rim will not arrive today, so I need to wait until next Tuesday. So I made a plan to pick up my car that same day, and guess what, it got delayed again, by the time I pose this comment, I still haven't got the wheel. And what they did is just put the spare tire on my car, which lead to incident 1 above happens. If they are just gonna put the spare tire on my car, I could have picked up my car a whole week early and won't waste so much time waiting for that rim only God knows when it will arrive. 3. Do not expect to get a warranty from them if you planned to have your car fixed here. When I came down there to get my car, I asked if there is a warranty for the parts they have fixed, the manager immediately jumped out and informed me they do not guarantee the mechanical aspect they have fixed unless it is caused by their fitting craftsmanship and not the parts they ordered from the dealer. The question is, how the hell am I supposed to know the cause if an accident really happens. On top of that, even the "guarantee for their fitting craftsmanship" is a verbal promise, so who knows whether they will fulfill that promise. To be fair, they do promise you will get a warranty for body repair, but I wouldn't know since I didn't get that service here.

Great attention to detail, gets the work done in a timely fashion with exceptional results. I would…read morehighly recommend the team at Tommy's if you're looking to have your vehicle coming back to you looking show room new.