The cabin was well equipped with everything we needed for our trip! The restrooms were spacious and located in convenient areas. The kitchen had all the utensils necessary for cooking and baking. We do wish there would have been a greater variety of genres for the movies, as well as more than 1 board game. read more

Great communication, answered text messages very quickly. Would definitely recommend booking with them; their prices are less than VRBO.

The experience was everything I hoped for. This is a must for people looking to get away for the weekend, or in my case, a bachelor weekend.

The staff is so helpful and the service we received was excellent. They keep you informed on conditions. Make it easy to reserve online. Our cabin was on the lake had beautiful views. It was clean and had everything we needed to have meals and coffee. Plus a good nights sleep. Will visit again for sure! read more

Big Bear Vacations - Lake views - Vacation Rentals Near Me - Big Bear Lake, California

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We had an amazing stay here. We had a great view of the lake. We were close to Big Bear Zoo, the Village, Alpine slide, market, bars, restaurants, etc. my kids had fun and didn't want to leave. We booked with Big Bear vacation and the people here are very nice and friendly. They checked on us to see if we needed anything. Great people We'll be coming back. Thank you. read more

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We have a yearly tradition to visit Big Bear and rent a cabin and we always go through Big Bear Vacations not only on they always have a great selection of rentals but their service is superb! They always go above and beyond Stefanie in particular is amazing, she is attentive to our needs and always strives for excellence, we are so excited for our upcoming trip in September! Thank you again Stefanie and staff! Keep up the great work! read more

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We've had great experiences with Stephanie Ruland with Big Bear Vacation Rentals. We first used her services three years ago when she saved us from a terrible experience with another company. We arrived intown after long booked and confirmed with another company, just to have them tell us upon arrival they overbooked and they had no room for us. I didn't know what to do, and we had reservations to ski shortly upon arrival. In the parking lot of a ski resort, I found Big Bear Vacation Rentals online, and Stephanie helped us. She was AMAZING! Found us a fabulous, BIGGER place, with better amenities for the same price we would have paid! Within 10 mins of my call, we were completely setup with a new place right around the corner! You can imagine how stressful a situation like that can be, and she was a lifesaver! From then on we ONLY use Stephanie to book our annual ski trip. She's professional, communicative, prompt, and lovely to work with. The places she picks out for us are AWESOME! Beautiful homes with great amenities that are very well kept, clean and cozy! If you're looking to take a vacation in Big Bear, I highly, highly recommend contacting Stephanie Ruland with Big Bear Vacations! read more

We stayed at the lake front cabin 110 here in Big Bear the view is wonderful. The cabin could use a little fixing up. We loved our stay. A two minute drive to the village. Our cabin is right at the lake. read more

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We had such an amazing time! Booking was a breeze. Checking in was a piece of cake. The cabin was spotless and had all the essentials. The neighborhood was incredibly peaceful and conveniently located. We brought our dog and felt completely at ease letting her roam in the backyard. read more

Big Bear Vacations always has the best deals, and very attentive to my needs on vacation. I use them often when planning my trips here and will continue to do so. Very highly recommended!!! read more

The cabin was absolutely perfect it was clean fully equipped unbelievable views great fireplace barbecue it had it all absolutely the most perfect cabin I've ever been to we will definitely be back read more

Big Bear Vacations - This is the photo going out the back door onto the deck in the backyard overlooking bear Mountain and big Bear valley, just perfect - Vacation Rentals Near Me - Big Bear Lake, California

We had an amazing time the home is excellent very elegant it was a dream of a home full of excellent amenities. The kitchen is definitely the heart of the home. My group will definitely love to stay here again and the customer service of our was on point they would always answer our questions and concerns that you Freddy, will definitely be using big bear vacations for our next retreats ... read more

The room was very dusty, the restroom walls behind the toilet and the tub wall had what appeared to be copper colored spots on them. The shower stall above was caked with dust and the bathroom floor was dirty in the corners. The stay was wonderful. It was comfortable, although somewhat smaller than what the pictures would have you believe. It would' have been nice if there was a table. read more

We had an amazing stay over the weekend at the fawnskin cabin. The cabin had amazing view of the lake and all the amenities provided were top notch. We were flattered by the s'mores bar, and the family spent some quality time chilling at the fire grill seating enjoying outdoors after long day at the village. The cabin was enough to accommodate 4 adults, twin toddlers and our German shepherd. Hope to come back at the same cabin in near future. read more

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Our cabin was beautiful, super clean, and looked like it was recently renovated. We loved that it was a one story because we had two young children with us. The level driveway was awesome. What could go wrong, right? We were supposed to be able to check in at 4:00. We weren't able to check in until 4:40. Housecleaning apparently is short-staffed and the cabin wasn't ready. It was very cold outside. We were not happy that we had to wait so long to enter. There were no trash bags left for us (luckily we had brought our own) no coffee maker (We requested one and they promised they would deliver one, but NEVER did, so we bought our own), lots of towels but only 2 hand towels for the 7 of us, not even 1 pod of laundry detergent, no paper towels. Worst thing is, we originally reserved this property from VRBO, then it was transferred to Vacasa, then again to Big Bear Vacations. Since it was transferred to Big Bear Vacations, I've had nothing but problems. First, they cancelled my reservation. I had to fight them to get it back, but somewhere between Vacasa and Big Bear Vacations our down payment was LOST. Big Bear staff could care less and was unwilling to help in any way. To this date (1/7/26- our trip was 12/27 - 12/30) I still haven't received my down payment back. Beware, this company couldn't care less about their customers. They'll give you lip service, but that is it. I will never rent from Big Bear Rentals again. read more

We stayed in cabin #106. Overall, the cabin itself was okay. The biggest pro is definitely the location -- it's just a 30-second walk to the lake, which was super convenient. Right nearby there's a playground and a pool, which made it great for kids. The grounds are actually pretty nice, with games, a grill, ping pong, and swings. There's even a private pier where you can watch the sunset or do a little fishing. Now for the cons, and they mostly apply to this specific cabin. The place is really old and wasn't clean. There was a thick layer of dust under the beds -- we normally wouldn't look, but with little kids, we had to. It was honestly pretty gross. The closets were also a disappointment. Neither had hooks or any way to organize clothes, and they were partially filled with what looked like the owner's stuff. One closet even had a broken door just leaning there. So, overall, I'd give it a 6 out of 10. If you get a great price and don't mind an outdated cabin, the location and lake access do make up for some of the flaws. read more

Vacation was great . we had some minor issues with some cabins heating not working. I texted the number to advise and the maintenance dep. arrived promptly, they were able to fix a couple of heaters , some they couldn't. There were electric heaters available for use. Overall the vacation was great making many memories. read more

The house was the perfect size for us. Very clean and everything you need in a kitchen. It was so nice being right by the ski slope. We enjoyed playing pool, it's a big room for all of us to enjoy. We ended our trip with the grandkids making a snowman read more

Big Bear Vacations - Wanted to leave a snowman in the front yard - Vacation Rentals Near Me - Big Bear Lake, California

The propane tank was not full. The sliding glass doors were difficult to open and close. 3 of the 4 outside chairs were broken. Someone came to fix them, but they came loose the following day. The kitchen cookware was not very appealing. The shampoo, body wash dispensers were not full and/or working. The ping pong table net and rackets were broken. A door from the laundry area was hanging loose by the wall. The lake was beautiful! read more

One of the best place we stayed in. Big Bear Vacations was always responsive to our inquiries. They're always available anytime. Highly recommend to book your place thru BBV. They gave me a 2nd place to stay which probably better than the 1st one (had an issue with the 1st one) with no additional cost to the place. Will consider booking here again soon. read more

We were very excited to stay at the Luxury Lodge #1888 cabin with Big Bear Vacation. Unfortunately the cabin fell short on our expectations multiple times. Proper working heater and hot water are the basic expectation when renting a cabin in December in Big Bear. Having to notify Big Bear Vacations numerous of times each day during our 2 night stay to just get heat and hot water fixed for 7 children and 5 adults is unbelievable. First incident, we understand things happen but It becomes ridiculous when I have to notify property management just about each time we need to use the heater to warm up the cabin or get hot water for showers. Adjusting our plans to accommodate maintenance issue in a cabin that we had rented should have NEVER happened!! Our time was meant to be spent with family. Switching to a different cabin wasn't even an option. They did offer a later check out but "really" read the room at that point NO one wanted to stay there. I did receive a survey from Big Bear Vacation and gave an honest review in addition I noted that I will be writing an online review. Today on Christmas Eve 12/24 (2 days after check out) management called to supposedly check in but to really ask us to take our review down for $250 compensation or 10% off on our next stay with Big Bear Vacation. The nerve! They still don't get it and apparently don't care. They wasted my families time and money. I hope no one else will have this same experience. I will never stay at this "LUXURY LODGE" ever again. read more

We booked a cabin for our Thanksgiving Big Bear Family trip and it was amazing. From the initial booking Stephanie was very informative and gave me lots of tips. We arrived on Thanksgiving day and we had a small issue. I thought for sure we would have to wait until the next day due to it being Thanksgiving but to my surprise we were taken care of immediately. We loved our cabin but most of all we loved the extraordinary customer service provided by Dakota (our maintenance hero) and Urias who checked up on us to make sure our family was taken care of. We can't wait to book with Big Bear Vacations again read more

Big Bear Vacations - Our dog enjoying the fireplace - Vacation Rentals Near Me - Big Bear Lake, California

We had a great experience with BBV. We booked a cabin with a hot tub. The morning of our trip we were told the hot tub was broken so they would help us find another cabin to accommodate us. They did the work. Sent us new listings and we chose a new place. They didn't charge us more. They just handled it. The cabin was great. We had a wonderful time. Thank you. read more

Big Bear Vacations - Vacation Rentals Near Me - Big Bear Lake, California

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Location was good and house was great except for a couple things. The master bedroom bed is very firm and I didn't sleep well. There is no washer and dryer available for use. The upstairs master bedroom floor makes a lot of noise walking around (squeaking) which is above the downstairs bedroom. It is very loud. These are not completely terrible but it would be nice to know when making a decision where to stay. There was also a dead squirrel on top of the patio table out back that was apparent it had been there for quite some time that had been half eaten by other creatures. This was surprising it was cleaned up prior to our arrival. read more

The location was great, the parking was great, the beds were good, the towels were good. Things to improve: the kitchen was minimal, only salt and pepper was provided - we had to get oil, coffee, and dish soap. The floors were quite dirty, when we wiped up a minor spill, the paper towel was black. We couldn't find a broom either. Otherwise, a good stay. read more

By far the best experience we could've asked for and I'm not just being cheesy. It is my first time renting on my own and yes I did make a mistake but one email helped for everything. I must say it was the best choice ever. read more

East checkin process, communicative throughout the stay. Didn't feel l overwhelmed by rules and was able to enjoy the rental and all of its amenities. East check out process as well. I had one question the day of check in and has quick response from customer service. Would recommend and definitely can't wait to go back! read more

Big Bear Vacations - Bedroom of cabin - Vacation Rentals Near Me - Big Bear Lake, California

We had another great family gathering at Shore Acres this weekend. All customer service was great. Alex that was on sight was so responsive to any questions or issues. He was continually grooming the grounds. The whole group commented how good he was. He is keeper! read more

Big Bear Vacations - Beautiful Views - Vacation Rentals Near Me - Big Bear Lake, California

Montana cabin was adorable, peaceful, with a fenced yard for my Setters. Kitchen is cute. Very peaceful. We enjoyed a lovely mellow 2 days. read more

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Had a greatbweek with friends and family. Huge house with lots of beds. We would definately stay here again. The kids had a blast! There was something for everyone. Spa. Pool table. Great space.​ read more

We stayed in *Blue Dreams*Relaxing Fawnskin Retreat Cabin* / Sueños Azules- Fawnskin Retreat Cottage in Big Bear over 4th of July weekend. This home did not meet our expectations. But worse were the lies and poor service from Big Bear Vacations. I called and messaged dozens of times. After our trip I was denied a refund because "I didn't report it during our stay". I have pages of proof that photos and issues were reported when we checked in. I was told they couldn't move us to a different home because of the holiday weekend. Listed as 2 bathrooms, only 1.5 Listed as having a BBQ, no BBQ Listed as parking 3 cars, but only 2 Both toilets had signs saying to not flush toilet paper 2 dead mice in traps, mouse poop on floors AC does not work upstairs Spider webs in the kitchen Upstairs bathroom sink did not drain Oven does not work well Could not use 2 of the TVs Kitchen very poorly stocked - no toaster, no sheet pans, no casserole pans read more

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Our stay was between Christmas and New Years. Last minute. Our first time using BBV. We were very pleased. We would highly suggest for this cabin rented, that some solar lights be placed on the entrance steps! There's an accident waiting to happen if not. The cabin was overall comfortable, except for the mattresses, unless you sleep on marshmallows regularly. BBVs was also quick to address the trash left by previous renters, so we wouldn't be charged. The cost for our three nights was also much less than an agency we've gone through for other rentals, ( CC ). We'll definitely use BBV again soon! read more

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It was a perfect place. Right near the lake. Beautiful view , Couldn't ask for anything better than that. Easy access. Great parking safe quiet, Right next to kayak rental, liquor store, food Mart and restaurant, kayaking, swimming, fishing read more

Big Bear Vacations - Vacation Rentals Near Me - Big Bear Lake, California

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Had a great time! Big bear vacations cabin was just as described. They responded right away with any questions we had check in process was easy great location very spacious no issues whatsoever read more

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Great spot, close to the water with things for kids to do. While the cabin was a bit small it was quaint. A bit too dark for my taste I think better lighting would help. The front door had a gap so bugs would fly in but not too bad . It has a pool but was locked by the time we got there and didn't see it unlock the following morning. There are no Kohima trails near by but over all a great Experience and the price was great. Will be returning for sure ! read more

Just when I thought I couldn't possibly hate this company any more; they mailed us our item with no protective packaging. It arrived dirty and scuffed ON TOP of them not even providing a tracking number and ignoring our request for one. This company deserves to be dragged through the mud, and I will spend my life making sure it does. read more

Big Bear Vacations - Vacation Rentals Near Me - Big Bear Lake, California

We have an annual family tradition that takes us to Snow Summit each year to ski in December. We like to stay within walking distance and our family of mostly adults - 6 of us we need bed space. Our stay Dec 2024 was perfect in location and perfect in size of the place for us to all be very comfortable. The unit was properly filled with dishes, pots and pans and was very clean. my only "complaint" is the unit only offered one car parking which can be tricky up on the mountain. All was wonderful, easy communication and easy access. We would definitely come back! Book with confidence. read more

We have used Big Bear Vacations five times. We have chosen a different property each time. They were all outstanding. They are clean, well furnished and comfy. Their staff is the best. Any way they can help you they will. Sorry about no pictures, but I'm too busy having fun. read more

We wanted to rent a lake front cabin for family members. We kept driving by the cabin (which was occupied for almost a month by someone with an old pickup truck). Called the Big Bear Vacations number 5 times - no one ever picked up the phone, nor could we leave a voice message... I think that there were SQUATTERS living in that rental -- possibly a company employee (this does happen with rental companies). That would explain why they didn't answer the phone! read more

I stayed in Cozy bear cabin in Boulder Bay. Great little retreat from the city bustle, had a jacuzzi, coffee maker and relaxing backyard with the tiniest squirrels playing in the trees. Everything was clean and fresh and just what I needed. The BB vacation team made sure I had Everything I needed as well, thank you!! read more