It is ok, the food was fine, but it is terrible that they will not substitute the fries, other ones do, we were told they cant do that, My husband liked the breakfast bar and coffee. I am not a fry person but it comes with the slim jim and they would not let me switch it out for anything even cheaper items. read more

When in town for the week we lunched here our first day. Service was attentive and friendly. The food was good. Nice place to grab a meal, thanks Big Boy. read more

Big Boy - American Near Me - Cheboygan, Michigan

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Decided to go back and try again after being closed for 9 days. The reopening featured the Breakfast Bar on both Saturday and Sunday this holiday weekend. Arrived Sunday same dirt, chaos and slow chefs. NO Breakfast Bar! Waitress stated they won't get a food truck until Tuesday! Once again poor management. Closed for 9 days and manager failed to order or prepare. We ordered eggs, meat and hash browns; simple order, right? After 15 minutes waitress returns saying they are OUT OF HASH BROWNS(3 days after reopening). Options was French fries! Imagine putting your over easy eggs on top of French fries. We went with the fries. 20 minutes later our breakfast came. French fries cold and greasy, hotcakes cold. Waitress gave us 20% off our bill. We left disappointed and disgusted. There had been no improvement to the dining area or seats, windows filthy, sticky floors. No thank you. We will return to the STEP INN RESTAURANT where we receive excellent food, service and friendly (not hostile) atmosphere. read more

A buddy and I stopped by for a quick dinner. We both ordered spaghetti and meat sauce with a side salad. Thought that would be quick. Salad came out quick and was a decent salad. Waited for the spaghetti for 45 minutes. A table close to us left. The kids in the booth behind me were restless. We left after 50 minutes. It was Memorial Weekend Sunday so maybe it a short staff. You shouldn't be open if you can't give your client an ok experience. read more

Obviously, don't set your expectations too high. it is big boy and no, it hasn't changed in 30 years but but of all the big boys at least this one has a nice setting on the Cheboygan river read more

we were there for dinner 6 pm Sunday, asked for a table, all were empty, she said they're closed you'll have to take a booth. I am having back surgery, explained we couldn't do a booth, nothing changed, we left and won't be back. We are local, a shame tl lose another restaurant for us but we've had it. read more

We love this Big Boy! Never ever close! It's a classic Big Boy...great booths and atmosphere are super nostalgic. Love the hot bar and salad bar! The staff is great. We love the food here...it's exactly what you want from an old school diner! read more

My bad review is only for the service from the hostesses. We had a hour wait before we were seated. The hostess first told us they would seat us when the larger tables of 2 left. She would 1st seat the party of 2 the seat us. While we continue to wait the hostess seat several parties of 2. We continued to wait. Then we asked another hostess if we could split up our group. She said they were waiting for the kitchen to get caught up. We waited an hour to be seated. The hostess set all the menus on the 1st table and said "here are your tables" and stormed away. Once the waitress realized we were waiting an hour our service was great. The waitress Courtney took our order right away and apologized for the wait. Many people left due to no hostess coming to seat anyone. By the time we were seated the rush was over and everyone was eating. read more

This restaurant's interior is run down and dated. The upholstery on booths are ripped and stained. When you 'eat out' it is important that the resturant is clean and in good repair. It appears these factors are unimportant to the owners. The food is standard big boy fare, as to be expected in all big boy restaurants. Service was good but the obvious neglect in this resturants appearance resulted in an unpleasant experience. Additionally, cleanliness, other than the wiped down table tops was questionable. This place, especially the salad bar area and sneeze guard was unappetizing. Floor, moldings, womans bathroom, also questionable. read more

Great service and excellent value. Breakfast buffet was well stocked and included fruits, salads, and soup even At breakfast time. Servers were courteous and prompt. Thank you read more

I got the salad bar/buffet. It was like a continental breakfast at a low quality hotel. I don't think I need to say anything else.

they update the menu here a little bit each time I've ate here but I bought a 4 patty cheeseburger on one bun with thousand island dressing for sauce read more

Food was terrible was there last Tuesday ordered Chicken tenders came out burnt they don't change there fryer oil would not recommend

First time visiting this restaurant, and it tasted amazing. We dined in for breakfast, and the waitress was really nice. Food was really good, and the prices were ideal also. read more

Big Boy - Big Boy Animal - American Near Me - Cheboygan, Michigan

Terrible customer service. I ordered online. They sent a text saying pick it up but when I got there they had it as Door Dash. Then no one knew how to handle the situation. The one waitress was really trying. The two younger women didn't care one bit. Their attitudes were beyond disrespectful. As for the food...burnt! There are much better places to eat in Cheboygan. read more

Went in for breakfast on 9/12/23 and stood at the greet station for 6 minutes, no one greeted us, made eye contact or even acknowledged our existence. One of the 3 waitresses came in from a cigarette break & I thought she must be the hostesses but she took off her sweater and ignored us too. We left hungry without so much as a "be right there or a one minute please" It wasn't busy or full and they seemed decently staffed. I just don't get it. I wouldn't go back if it was the last restaurant on earth. I couldn't post this review without giving at least one star, that's the only reason they have one from me. read more

While we have dined here before , tonight we decided to try their buffet. Paid 19.00 per person . Big mistake. Food was horrible. Lasagna made with what looked like American cheese and hardly no sauce. Meatloaf dry, although they had gravy to rectify that. Ham with pineapple tasted medicinal. Yuck! Mac n cheese was extremely dry. And how in the heck does someone mess up mashed potatoes!? Order from the menu and stay away from the buffet, it's not worth it! read more

First time ever at a Big Boy restaurant. After ordering lunch, we can easily say it doesn't live up to any hype. The burgers for a diner style restaurant were awful. We would order McDonald's before ever trying them again. Appetizer was overcooked and hard. Burger looked like a cheaply made Big Mac. The service was great but the food was not up to par. read more

Don't waste your time or money! 3 of us went to get a late dinner at 8:25pm on a Tuesday night. There were 2 waitresses, 1 hostess/bus boy, cook and manager. Only a table of 8 and a table of 4 in the whole restaurant. We ordered, and after 1/2 hour waitress came over and said sorry for the long wait but a large table (8) came in just before you and it shouldn't be much longer. Waited another 40 minutes before we received our mediocre at best food. Place was very old and needed a deep cleaning. Needless to say we won't be going back. read more

Was there about a month ago. Late August. Don't remember the exact date. Been busy or I would have posted a review sooner. Stopped by one evening for dinner. pulled in and saw the sign that said "closed for cleaning and maintenance." OK, great time to be closed right at dinner time, on a weeknight . Well, we went somewhere else. came back for Breakfast a few days later on Saturday. They were open, but we were greeted and the door by a young hostess who told us "We are holding at the door right now and not seating anyone, because so many people came in and the kitchen and waitresses are overwhelmed". Interesting because there were empty tables, and it was the breakfast rush. Why say it like that? why not just say there is a wait? And why not be prepared when its the middle of breakfast time? you are a restaurant and you get overwhelmed when a lot of people come in at peak meal hours? LOL. She said she had no idea how long it would be, but she would ask the waitress if she thought she could handle another table. Then the hostess just never came back and left us standing there for a long time. My daughter finally went in and tracked her down and she said; "Oh the waitress said no she wasn't comfortable having you seated". Huh? So, 2 strikes, we bailed. I can understand you may be understaffed or whatever, but the staff and customer (non)service here are a mess! So sad, because we used to love this place from as far back as thee late 70s. Really gone downhill. read more

Idk even know where to start. We had just got into town and we're headed grocery shopping and decided to stop in before grocery shopping. If we were smart we would of left before even being seated it took about 7 minutes to be acknowledged and 10 to be seated which instead of someone stepping up and seating us we had to wait for the host too finish what looked like checking the date on change in the drawer to see if there was any rare coins in the drawer then another 10 minutes for someone to come over. Thee good...I got breakfast (the classic blockbuster) for 8.99 it wouldn't feed a toddler and the food quality was about the worst I'd ever seen. Gordon Ramsay couldn't of made that taste good. Pretty sure it was ready to eat bacon, two tiny pieces of sausage, the driest skimp order of hash browns I'd ever seen and poorly made scrambled eggs. (If your charging 8.99 for a basic breakfast you better put quality on the plate) Then our waitress (who I am guessing is new) asked if I wanted more coffee I said no we're all set I was surprised she didn't give us the check (which makes me think she's new) I just figured she was learning and had to grab it. We then proceeded to wait 20-30 minutes before I just pulled out cash left it one the table and left. As all this was going on several tables walked out. Now I really don't usually do this and you can check my other reviews And people are going read this and what a jerk use covid and etc but I am sorry you don't get screw up literally everything in the experience and blame covid... down state I see bars / restaurants that are actually short handed pull off way better service and food quality (they had four servers a busy boy and a manager on duty (if you want to call her that) and the place isn't very big. I wouldn't go back if you paid me and I'd encourage you to just go to Walmart and cook if this place is still your only option. Hell you'd be better off going to McDonald's across the street. I know the owner of big boy and will be addressing this with him when I return. Note 1: I'm fairly confident the waitress was new and in training and might of gotten fed to the wolves. She was very nice and pleasant and I believe trying her best. for some reason she had a couple tables (including us) all the way upfront and tables all the way at the in the back. (Your better than this place Lucy) Note 2: my girlfriend said her lunch was good Note 3: this was about 6 hours after our Visit so I could be fair but it truly was one if not the most atrocious dining experiences I've every had. read more

Visiting from Metro Detroit over the 4th of July weekend. Waited about 5 mins for a host to even appear at the stand. Sat down and waited about 15 mins, no one ever came. Table in front of was sat at the same time we did, and were able to order drink and food. A busser was cleaning the table behind us and I asked her if we could get some waters. Our supposed waitress then passed through the area, and the busser communicated our request to her. The waitress then snapped about being to busy and not having enough time. We walked out. Understanding that many restaurants are still short staffed, we were patient. The smart ass comments from staff for simply asking for water isn't okay. read more

I haven't been to a Big Boy since I was in middle school and I don't think I'll be back. It was really dingy looking inside and the salad bar kind of looked diseased. I usually opt for salad bars at any restaurant I go to, but not this one. Nope. Couldn't pay me to eat that. The menu itself looked pretty appetizing, but all I wanted were some potato pancakes and eggs. I felt like I had the easiest order out of the group. Just plop some shredded potatoes on a griddle and let them fry. Simple. There was nothing simple about this place. All the servers looked like they were confused, running from here to there and yelling at the kitchen staff about orders. At the 35-minute mark, my coworkers received their food, but not little ol' Urs. Mind you, we went to Big Boy because while we wanted a quick meal, we didn't want McDonald's. Restaurant chains like BB are quick about serving and getting you out the door. What happened with this one? Apparently, our waitress had put my order in incorrectly and I had to wait another 10 minutes. I thought she was new or something, but then I peeped the shift manager name badge she was sporting. Girl, bye. The potato pancakes were good, but would have been even better if I had the time to enjoy them. I had to wolf down my food and leave for our next assignment. I can't even remember if I tipped her. But yeah, we won't be dining there for a quick bite or anything again. read more

I went for lunch before lunch time to have the freshest food, sadly I got crusty sauce that tasted like spaghettios and cold noodles. My friends got sour drinks and soggy food. Very dissappointed. I have never had my food delivered before my drinks or appetizers. read more

Big Boy - Never had to pay a bill where our food wasn't eaten. Especially when that bill is $81. - American Near Me - Cheboygan, Michigan

Went on a Saturday night. They were doing their absolute best to comply with COVID rules. They had a skeleton crew and it took a long time to get our food. That's because there were at their capacity. The manager was everywhere helping out. The waitresses were moving NON-STOP. They were swamped with to go orders. The staff was doing their absolute best and then some. The food was pretty good. read more

Yes 5 stars why well because we only have 2 Big Boys bear me in California plus this one was clean staff was friendly and the food was excellent. read more

Inside of the place smells really bad. food were disgusting just straight up disgusting. I highly don't recommend.

I ordered carry out-just a Big Boy sandwich & onion rings. Gross! Tasted like it sat there for 1/2 an hour. It should have been hot, but was not. Last time I will ever go there. Burned too many times...too bad because when the food is served hot & fresh, it's good. Seems like they care even less now with the Covid... read more

Wow!!!! The manager (Christal) at big boy in Cheboygan verbally attacked my 89 yr old mother over her complaint that it took so long to get served. She was nasty. read more

I absolutely love their codfish sandwich and onion rings. The salad bar was fresh and delicious. The coffee is so delicious. Very nice waitress, she's a sweetheart. All of the staff are friendly. Now I think I will go give the Big Boy by the road a slap on the butt and tickle his belly. He has the same pose and will never move. Maybe make him do a handstand. Merry Christmas and Have a Happy New year. Keep chasing them dreams and goals. Life is what you make it..... Go make a difference in others lives. God Bless you all read more

Went to Big Boy 0017 in Cheboygan, MI on 09/11/2019 for Son's 30th Birthday. All meals served were COLD; Took forever even to get drinks, food took way to long to get. We had 4 kids with us and the wait was too much for them....we were just about ready to leave when finally our COLD food came out. The 8 year old with us said " Grandma, You didn't want hot food, did you?" The manager gave us a whole 10% off our meal (Didn't even bother to come out). Sent the waitress out with the bill. The whole experience was really bad. This was not a good birthday choice. read more

My first Big Boy experience, enjoyed when I was in Cheboygan for a wedding a couple of summers ago. Apparently these restaurants are all over Michigan, kind of like Friendly's in New England or Waffle House down south. I went with a large group on the weekend, when they were offering the all-you-can-eat buffet. As I recall, everything I plopped into my plate was passable if not quality diner-style breakfast food. But the most fun was taking photos outside with the Big Boy statue in the parking lot. read more

Big boy has a river front dining area. The place is the bomb....cheap, decent food including a salad bar for under $10 and includes soup. Try the WI cheese soup. read more

DO NOT PLACE AN ONLINE ORDER HERE! Unless you want it 30 to 45 minutes after the time you scheduled it for. I scheduled a pickup for 9am on a Sunday and when I arrived to pick it up, they told me the kitchen opened at 9 and it would be another 15-20 minutes. However, 15 minutes later they said it would be another 15-20 minutes because they "couldn't control the kitchen". Wouldn't it have made sense to prioritize that order and try to please an angry customer? No, they just went about their business as if it was my problem. I finally demanded they cancel the order, which took another 10 minutes. They were totally incompetent, and had zero customer service skills. Avoid online orders at all cost. read more

OMG! I've had decent food at this Big Boy but the corned beef hash I just had was totally inedible. Proceed with caution. (Do they ever taste their own food?) read more

Server - Tanya - was friendly and quick. Food was good, but "greeter" Heather was awful. Watched me try to open/ get in doors while on crutches and did NOT offer to help - didn't even make a token gesture to hold the door for me! I watched as she would walk away from customers and drop menus on the table and they didn't know whether they should follow her or wait because she would talk to them as she walked away so they couldn't hear her. Other than her, it was fine. You'd think across the street from Northern Michigan Regional Hospital they'd be more considerate of customers with physical limitations (on crutches or hard of hearing), but apparently not. They need to get a new hostess before she puts them out of business permanently! read more

I've never felt the need to review a Big Boy before, but I stopped in here for lunch with my uncle several days ago, and my tuna melt was out of this world. This sounds odd for a tuna melt, doesn't it? Literally, it was the best I've ever had. This place is also nicely decorated with a nautical theme and settled right along the river for a pretty view. read more

Decent late evening meal while staying in the area for a few days. From being greeted immediately to having a friendly waitress we would definitely recommended. The young lady that was our cashier while checking out had a great sense of humor. Our experience was good. read more

Well, I am writing this review as I sit here waiting for my food. My family and I were seated over an hour ago and...oh wait. My food is here now. Shortly after I took my first trip to the soup and salad bar a man turned off the lights over it. I took one more trip up there and then our waitress told us the the soup and salad bar was closing down. This was at 8:00 and the restaurant closes at 9:00. read more

First time to a big boys, and I ordered the best burger with fries and water. The fries were good, and plentiful. Burger was good but not cooked all the way through. Staff was friendly and nice. Went back a few days latter for breakfast, and everything was good but not the best. read more