Extremely Disappointing and Unprofessional Experience…read more I brought my son's first car here--a major milestone for him--to have the check engine light evaluated. I specifically requested a phone call before any work was done so I could approve the cost, as my son would ultimately be responsible for handling it. However, when I checked on the vehicle later, I was told the work had already been completed without any prior communication or approval, and I was handed a bill for $342. Despite my frustration, I paid the amount to avoid further conflict. Less than two weeks later, the same warning light came back on. I returned to the shop and was told I would be charged another $75 evaluation fee. After explaining the situation, they agreed to recheck the vehicle at no cost. I later received a call stating that the original issue required more work--this time quoting $250. I spoke with Steven Schuler, who was unfortunately dismissive, combative, and unprofessional throughout the conversation. He spoke in circles, avoided addressing my concerns directly, and refused to escalate the issue or connect me with anyone else in a supervisory role. Both visits left me feeling misled and taken advantage of. As a single mother trying to guide my son through his first car ownership experience, this was extremely discouraging. I share this so others can make informed decisions--please use caution when considering this shop.

Zero stars I've gone here twice now with coupons and THEY DO…read moreNOT EVER ACCEPT COUPONS. If they do, they've avoided taking mine twice now. I'll not be coming back here again. Not to mention that at 9am on a Saturday morning they had a 1.5hr delay. Saw about 3 people come in/out in that time. All I wanted was an oil change. Destroyed my morning. Not worth it. Don't go. Pay a higher price for the time you save and the grief you'll feel the rest of the day.

Great service department. Vehicle has a transmission issue,…read morethey did a check and I got a quote for the repair.

I was unable to pick up my car and they were able to deliver the vehicle to my home with repairs…read morecompleted five stars all the way. I highly recommend them.

Very polite and courteous. I needed an inspection and they did it in about 10 minutes. Been there…read moretwice and had good experiences both times.

I'd give them a negative if I was able to. My wife went there for a state inspection. Of course…read morethey started telling her the air filters needed to be changed. I told my wife to go ahead and do it. While she was there I asked her to ask if they did rear diff exchange. They said yes and they'll do it. They completed the job but didn't see them charge for rear diff on reciept. Came home, the brakes aren't working properly, there are fluids leaking from rear of the vehicle, and the car didn't want to start the next day. This morning the car is throwing multiple sensors! This place is trash!!! My vehicle has never had any issues! This place swaps out your perfectly fine parts for older used parts from different vehicles (my car battery). They do the old "hey your cabin filters are dirty" trick. Mind you, I just had an oil change at a different place and it was never mentioned. I know this because I'm sitting in the vehicle while they work on it.

I drive an Audi Q5 and They do an amazing job every time! They answer all my questions and help…read moreeducate me as I wait for my car. I highly recommend!!

I called Meineke on a Monday and they said I could come in on Wednesday morning to get my four…read moretires replaced and aligned within an hour. I showed up promptly at 8 am and there were several people waiting. He then told me that it would take 2-3 hours to service my car. No can do but he told me to come back at 1 pm and they can get it done within an hour. I dropped off my car at 1 pm, but never got a call. After two hours and forty minutes, I called them and they said my car was ready. What?? Why didn't they just call me? Anyway, it was $200 for the replacements and alignment (comparable). I just didn't like the runaround from them. They do offer miniature water bottles in the lobby area while you wait.

Brandon was excellent. He explained everything to me. Very professional and friendly. He answered…read moreall my questions. I highly recommend him.

From the owner: Reyes Automotive Mobile Mechanics (RAMM) stands out by bringing expert, reliable, and honest auto…read morerepair directly to you—whether at home, work, or on the road. Unlike traditional shops, we save you time and hassle while offering fair, transparent pricing. Our $80 diagnostic fee is credited toward your repair, ensuring you get the best value. We prioritize customer trust, quality work, and convenience, making car care stress-free. Choose RAMM for service that puts you first!

I came to Providence automotive after a Google search for a state inspection provider. I knew this…read morewas the place because they had a Boston Terrier on their website and I come from a Boston Terrier family. When I walked in, Otis, the shop Boston was already on his way to greet me. They got my car inspected in about 10 minutes. I definitely recommend Providence Automotive!

I brought my car in to have my front and back brakes replaced and an alignment. I specifically…read moretold them that the brakes were precision brakes. They chose to put on aftermarket brakes instead and did not do the alignment. They refuse to return my $1000 . I am going to sue them. This place is the worst ever.

I got a recent tire rotation here. I had called ahead for the wait time and there was only 1 car in…read morethe bay on the Saturday before Christmas. When I arrived I was greeted and my car car was out in a bay within 15 minutes. I was there probably about 30 minutes. They checked my fluids and tire thread. Overall I'll be back and service was quick.

I've been coming to this Brakes Plus for a few years now and have always been happy with the…read moreservice. The GM, Steven, consistently provides great customer service. They usually have some maintenance recommendations, but unlike other places, they're not pushy about it. I appreciate that they're honest and don't try to upsell you on stuff you don't need.

My story has been a lengthy process...but Malcolm and his team at the Little Elm Kwik Kar have been…read moreso professional and patient that I want to be sure everyone knows! My mother's car had been sitting at my house for a few years (yes--years!) because she has been in a nursing home after a stroke in 2015. I didn't need the second car so I let it sit and be neglected. What a mistake! Little Elm Kwik Kar got it running again a few months ago...then it was my job to get it re-registered and inspected so my son could use it for college this fall. And so it begins...the labor of love. If you leave a car sitting for too long it shuts down it's internal computer...which means it's needs it's drive cycle reset in order to pass inspection. I had no idea what this meant, but Mikel the inspector was very informative. I proceeded to try to reset the drive cycle...but the check engine light came on. I brought it back...they fixed that issue. I tried the drive cycle again...check engine light again. They fixed it. Drive cycle one more time. And guess what? Check engine light came on again. It turns out I was causing this recurrence myself but I'd rather not dwell there. . Malcolm and Steve were so patient with the increasingly impatient me. They went above and beyond to make sure everything got fixed AND taught me what NOT to do. And I finally passed inspection!!! They have my business for life now. Thank you for the diligence to help me over the line.

Do not come to this location I had my air compressor changed after initially just telling me I only…read moreneeded Freon in my AC unit. Ever since this air compressor has been installed. My car just shuts off automatically out of nowhere. I went to have the codes red and nothing came back. I did not have this issue before the air compressor was installed. No one at this location wants to take accountability for it. They just did some very minor stuff said it's not the AC compressor and gave me back my car. Do not come to this location. Listen to everyone who is saying run!!!

I scheduled an appointment to get my Silverado's tires rotated and balanced, a full synthetic oil…read morechange and a tire plugged. I used CarAdvise for additional discounts, so all these services were extremely cheap. All of the staff were friendly and quick to get to work on my truck. Although the shop was busy, they did a great job accommodating everyone's needs and moving things along. There were only 5 seats, and they filled up fast, so people stood and waited the entire time. They also forgot to rotate and balance my tires (I wasn't charged), but other than that, everything went well.

It was 4 pm when I realized my tires were bad. I stopped by Firestone and Joey got me set up…read morewithin an hour. New tires, with 80,000 mile warranty, really make a difference in the ride. Personally, I appreciated the clean waiting area and the American flag respectfully hung in the lobby.

We had such a great experience here! Yesterday, we brought my car in because I had a flat tire. I…read morewas really hoping it was just a nail, especially because my husband had a flat tire here in the past that turned out to be a nail. They fixed his tire for free, which was such a nice surprise. He did have to wait a while, but the service made it worth it. Unfortunately, my tire turned out to have a more serious issue and needed to be replaced. After inspecting the other tires, we also realized the tread was getting low, so it was really time for a new set. The manager was incredibly fair, honest, and reasonable with the pricing. We never felt pressured, and I truly felt like they were looking out for us. I would absolutely recommend this place to anyone I know. If you're looking for great prices, honest service, and a company that treats customers right, this is the place to go! Just be prepared to either leave your car for a few hours or be willing to wait, as they can get busy. But in my opinion, the great pricing and service are absolutely worth it. We're happy to support a great local business!

Do not come here even if you have an appointment because the 45 minute appointment time is not…read moretrue. There is no sense of urgency if you have an appointment. It was an hour and 15 minutes before they even touched my car. Pay the extra and go somewhere else or have them come to you and do the install. Also, it is so hot in their building. It makes waiting even that much more miserable. They really need to service their AC. I've been here a few times over the last three years. I will not be coming back. Done with discount. Do not come here even if you have an appointment because the 45 minute appointment time is not true. There is no sense of urgency if you have an appointment. It was an hour and 15 minutes before they even touched my car. Pay the extra and go somewhere else or have them come to you and do the install. Also, it is so hot in their building. It makes waiting even that much more miserable. They really need to service their AC. I've been here a few times over the last three years. I will not be coming back. Done with discount.