Reasonable price, very helpful, professional, accommodating, easy to talk to. I will definitely be back.

I've been coming here for years. I had my brakes replaced, tires rotated and patched one of my tires that had a nail. As always, they got the job done and a reasonable amount of time. The gentleman in the front desk was great and had amazing customer service skills. read more

They are awesome. I highly recommend them. Customer service was next level. I recommend them.

I needed some help immediately and Hayden and his crew did a great job of getting the in and out! Can't say enough for helping an older lady went in need! I'll be back! read more

This Big Brand is always so nice, helpful and accommodating - been going here for years and highly recommend!

Staff was amazing went in because my tire pressure was low on one of my tires, ending up getting 4 brand new tires. The front desk guy was very helpful and explained everything to me that was going on with my tires and what was best to do with what I was dealing with. Will definitely go back if I need help again. read more

This was my first time visiting Big Brand Tire and Service and I was extremely impressed with the service and friendliness of staff. They were honest and knowledgeable. I ended up not needing my brakes replaced like I thought but would definitely come back for any other service needs in the future. I would recommend you check them out. read more

As a business owner, we had a flat tire needed something replaced in a crunch and they pulled through very friendly, very dependable, would definitely recommend them!! read more

I got 4 new Toyo Open Country tires here, best price I could find. The guys here (Rio and crew) were the best and did a great job. I'm definitely coming back. Thank you Big Brand Tires. read more

Rio helped me find the best deal and the best tires. He worked hard to get them in stock for me the next day! I'm super happy with this location and Rio was super friendly and helpful! Thank you! read more

Both Daniel's have a great customer Service. Daniel is always able to help us out and give us knowledgeable information! read more

I should have posted this earlier but I was SO busy cruising in the ride enjoying it like when I 1st purchased the vehicle. Went to this location just for an alignment, (I knew there was going to be more) met Manny and Rio. TRUE PROFESSIONALS DOWN TO EARTH PEOPLE. Told them the situation and that's when I met there mechanic Henry. Know let me tell you, from a mechanic to another mechanic Henry is LEGIT!!! He calls a duck a duck and doesn't beat around the bush to feed you nonsense. See I knew I had multiple issues and I knew what they were. Henry pointed them out, (without me telling him anything) didn't try to sell me unneeded Stuff and got straight to the point. Let me tell you, he turned my 2011 Camaro back to factory reset! I got so used to hearing a noise or feeling some vibration it became a norm. Procrastination and being lazy is what got me!!! Henry turned my Camaro into an EV... (NO SOUND, NO VIBRATION, NO HUMMING) peace and quite and just had me enjoying cruising again!!! Once again from 1 mechanic to another. I APPRECIATE YALL!!! This team over here is the BEST I SEEN IN YEARS! The hospitality, the fact they're not tryin to rob you! They will call a duck a duck and give you the issue to get your ride back on the road! I HIGHLY RECOMMEND THIS LOCATION and THIS TEAM! I hope this company gives these guys raises and does what ever they can to keep this squad together! Just want to thank yall once again and I hope the person reading this will feel better in deciding to go to this place! You won't be disappointed! Manny, Rio & Henry.... Cheers my brotha and thank you again. V/r Rich W read more

Trust Rio and his crew very much, they get all my vehicles. I don't even question them and they always come through. read more

The service was great. Richard was very helpful and the work was completed quickly. Highly recommend this shop, thank you!

The best in Temecula! Rio and the techs here are unmatched! Great quality service at a value you can't beat! They are honest and that's hard to find these days in mechanics. I've been here multiple times and I'll continue to come back. read more

Rio saved the day. I knew I needed an oil change and I also noticed some odd wear on one of my tires. I ended up needing an alignment and needed at least 2 new tires. Rio had a great sale and I ended up getting 4 new tires. Great service, definitely a great experience. read more

Great customer service Danial had repaired a hole in my tire than a fabulous job. Thank you.

I had a screw in my tire. They took me in right away but unfortunately they didn't carry the brand of tire. They checked Pepboys for me who had the tire. I just appreciate the level of care they provided even though they weren't going to get my business. I recommend these guys for the level of service they provided. Thanks guys, you helped me when I was only here for business. read more

Service requested was done in a timely manner. Issue was fixed and at a great price. Thank you for a pleasant transaction!

I took my car to big brand tires in Temecula after the dealership was unwilling to fix a nail in my run flat tire that I had purchased at that dealership only a year ago. The manager, Rio, was very polite and helpful and they were able to repair my tire for free. The service was quick, and I will definitely be coming back to this location for my future tire purchases. read more

Great people and service .. They took care of me fast and the quality of the work was great

If you need tires, or..... you need service, definitely try Big Brand! The level of service is impressive. I had a tire leaking, stopped at Discount tire and they wouldn't even add air stating that the tire was damaged. I went to Big Brand near old town and they inspected the tire and repaired it as there was no damage. FREE tire repair! In and out in 39 minutes. They could've easily sold me a new tire and they chose to do the right thing and fix my tire that only had 10,000 miles on it. My next set of tires will be from big brand ! read more

Thank you Rio Reyes for taking good care of me. I came in to get a free brake inspection and found out my vehicle needed brakes and rotors. My daughter is a leukemia patient at Radys in San Diego and the drive back and forth has put some wear and tear on my car. Once he told me that the brakes and rotors needed to be replaced , I immediately started crying because I knew it wasn't going to be inexpensive. Poor guy , he was the victim to my stress and worries. He was compassionate and asked how he could help me, he also said he did not feel good about letting me drive off with non existent brakes. He said it wasn't safe . He went above and beyond to help me and I really appreciate it. I highly recommend Big Brand Tire and Service in Temecula. They did a great job on my vehicle and will definitely be back for other services. Thank you again. read more

I have been to several shops in town over 25 years and Big Brand Tire and Rio, the manager, is very fair on parts and labor, and he looks for coupons to help reduce the overall cost. Additionally, Rio will not recommend things that are working fine. read more

Rio is awesome! His team always takes care of our vehicles and prioritizes quality. Would definitely recommend this business to others needing their vehicle worked on. read more

Service, price, and speed are all top notch!! Compared to other Tire shops in the area, this location has become my top pick. Highly recommend!! read more

l thank you for the good service always on time and fast service. I will be coming back again. Thank you.

I was able to get my car serviced In a timely manor. Rio is great. I will definitely return for any future services needed. read more

Very nice staff. They're are helpful and fast service. they let me stay with my dog while I waited for my spark plugs to do done

Highly recommend Rio is very helpful he gave a good discount and the technician very knowledgeable.

Great Service! Rio was very helpful. Will definitely be back in the future. Thank you guys!

Great experience, great customer service and fast turnaround for a tire repair. The neighborhood relationship with this store is appreciated immensely! Thank the store manager for his personal care to customer satisfaction! read more

Rio and his mechanic were such a great help and provided awesome service. I brought in a flat tire and it was fixed within a couple hours. I was able to go to work and come back around noon and they replaced it right away. read more

First and Foremost I would like to say THANK YOU to the manager Rio for helping me. I came in during a busy time and he was still able to fit me in the schedule for an oil change. Every time I go there he is always polite and helpful. The guys in the back are amazing as well. I recommend everyone to go to this location. They have the BEST customer service. Thank you for the services you provide. read more

Called for a oil change, came a little later than expected but they were great and accommodating! Was told about an hour. Took about 35min. Very quick! Reasonable pricing also read more

Thank goodness for John, he graciously helped me jumpstart my car. Everyone I met here was very kind and helpful. I would definitely come back and get tires here. Thank you again, John, for your help! read more

I've been driving with a slow leak for weeks. I was nervous to deal with it and so I'd just add air every so often after getting gas. To be honest - I'm going through a divorce and the thought of dealing with tire issues or just general auto maintenance has been a little intimidating. I accidentally messaged the Hemet location for info and they responded right away. They offered to set me up at the Temecula location and I'm so glad that they did. They fit me in same day, did a free tire repair, and I will be a customer for life! They were up front and honest every step of the way. I am so relieved and grateful for this experience and everyone should know what a trustworthy place this is. read more

good customer service. kind and efficient staff. service done on time. Will recommend to friends and family. read more

Came into the shop because I was feeling vibration while braking. I figured it was my rotors, so I took my car in to get repaired. I should have done research on the cost of rotors before going in. Once the repairs were completed and I paid, I did some research on the exact parts they put in. Turns out they cost $60 each from O'reilly and they charged me $180 each plus the cost of labor. Overall, I probably spent $200-$300 more than I should have. read more

Got a flat late last night in SD and set up an appointment on yelp before midnight. It was nice to get it out of the way and make sure I got my tire next day. They were professional and quick. I was in and out within 20 minutes of my appointment time. Will definitely be back when we need new tires. read more