First time at the drive oil change! The team was highly professional. Kaleb first greeted me with friendly service. Donald assisted with my services. And Ethan made sure I was well informed of everything that was going on with my vehicle. Overall, good value & great team!! read more

I think zero stars should be appropriately given! I have been going to this location for a couple of years now without any issues. However, on Sunday 5/31 at the Temecula Parkway location. My daughter got there at around 0830. They kept switching her to different lines and taking customers who got there after she did. She ended up leaving after 2 hours of waiting without an oil change. Going to start trying out other companies like Mobile1 or Take 5. read more

Great place to get an oil change!! We have been going here for many years. Always courteous and accommodating. They do all my personal cars and My Company Has A Fleet Account with them.. Highly recommend. The MANAGER JUSTIN is Great, Friendly and Professional He always makes sure everything goes smoothly and efficiently. Thank You! read more

Service today was great! They were busy but very kind and efficient. Not bad prices. Definitely will come back here! Thank you guys!

My wife and I came into Valvoline oil changers today it is so convenient. First of all, our technician who was probably the most thorough and able to explain every aspect of my wife's car and every change every update. Every added service that Kia recommends or doesn't recommend. His name is Nick, out of all the years of going to oil change facilities. Nick here at Valvoline. I recommend completely. He will be very thorough and once again explain to my wife every detail of the oil change and completed a 100% check of all other fluids on the vehicle. Once again, we will definitely be coming back here and requesting. Nick! read more

People that work there are very professional and very nice. They always do a good job. Very reasonable and respectful

This is the 2nd time our car's undercarriage cover has not been installed correctly after an oil change that has resulted in us having to replace it. We no longer trust this Valvoline after being customers since 2021. Please do not trust that they do what they are supposed to. We have also run low on oil after an oil change. read more

Valvoline Instant Oil Change - Undercarriage cover - Oil Change Stations Near Me - Temecula, California

I woke up in my hotel with low air in my tire and I was out of town so I figured why not get a quick oil change. I like valvoline because it's fast and the workers are always friendly. It's a great value to be able to sit in your car for a few minutes and get your oil changed. I'd easily pay more for the service they provide and still Keep coming back. Thank you. read more

We had such a great experience at Valvoline this afternoon. River was very thorough and went over everything. He had great customer service!

Kind, courteous and respectful love going there and I will continue and I recommend everyone go there as well. They care about you and your vehicle read more

Just go to jiffy lube instead. Extremely slow, unprofessional. Save your time and money.

Went today and got amazingly professional and fast service. There were three bays open when I arrived and all of them had cars inside, plus 2 or 3 cars waiting behind them. So when I pulled in, I was expecting a long wait- but I was prepared to wait because I had noticed oil leaks on my garage floor and needed service. It was surprisingly fast because they had plenty of people working and the team seemed to work as a well oiled machine. All of them were friendly and very respectful, which as a single woman is important to me. The manager Justin was very knowledgeable and helpful and the topside guy Ali was also professional and friendly. They felt that the oil was simply a mess that someone failed to clean up at my last oil change and made sure to clean it all up and wipe everything down for me but mentioned where the leak might be coming from if I do notice more oil in my garage. They also didn't try to upsell me on anything and seemed very upfront and transparent about showing me the new filter they installed before installing it and showing me my new oil level before letting me go. Great experience, 100% reccommend. read more

I have been a Valvoline customer for years. The last two services, the techs did a poor job wiping down the engine block after completion. This resulted in two big, time consuming oil clean-ups on my brick driveway. I appreciate that Valvoline tries to get customers in and out quickly, but PLEASE wipe up the mess created while doing your job. read more

They are slowwwwww and horrible!!! We were waiting for an hour because they didnt have change for a car in front of us. We missed an important event because we were waiting so long. I will never be coming back and would never recommend!!! read more

I requested an oil change for my car, which was $75 including an online coupon. It was pretty busy when I went, but it was completed within an hour. They did an inspection of the car and found that my cabin air filter needed replacing. They offered to replace it but weren't pushy when I declined since I'll be doing it myself. Only downside is that they were a little pricy - be sure to find a coupon on their website to try to save on cost. read more

Valvoline Instant Oil Change - Outside - Oil Change Stations Near Me - Temecula, California

We brought our car in for an oil change at the establishment Valvoline. We met an assistant manager by the name of Felix. He was outstanding! Very friendly, thorough professional and knowledgeable. He made sure that things were checked on the vehicle service with a smile. I would definitely recommend my colleagues, family and friends to visit this establishment because of great customer experience. And the first impression Felix made on us. Awesome job Felix! Sincerely, Eltony and Carrie read more

I have always loved the customer service and overall services they have here. The customer service is top notch, especially for many of them being so young. They all know their stuff and have very reasonable prices with several discounts you can acquire easily. Having an option to donate money to a foundation to get a specific % off is also something I love to see. Out of everyone here, the one mechanic that I've had the best experience with was Dalia. She's also the youngest I've had the pleasure in meeting that I know of and is just top notch. Able to carry a full conversation with while she's still doing her job accurately. Extremely personable, which is a hard talent to find nowadays. She is overall an amazing employee to have there! The entire team has always been super friendly, but I just can't remember their names. When/if I've had a slight issue, they are very willing to accommodate to make things right, including the corporate team. Overall, I'll keep coming here no matter what! From Texas to California, the service has maintained the same!!! To Dalia: Keep being you! You're an absolute GEM and I can't wait to see you with my next visit! read more

I cannot believe that I have to resort to leaving a review on Yelp to get that location to pay attention. On 11/11/24 I went for an oil change and the technician asked to look at the cabin air filters to see if they needed to be changed. I said yes. He opened the passenger car door and put all his weight on his elbow on the leather seat and ripped a hole in the leather! He didn't even apologize. The manager said "Things happen. We'll take care of it". 2 days later I received a call asking me to text pictures of the cuts/hole for them to be able to get a quote for repairs. So I did. That was on 11/13. And then, nothing. On 12/2 I called their office in Lexington, KY. They called that location and confirmed that they received the photos. They said I would get a call back on the same day. I still haven't. So today, 12/5 I called again and was told there was no claim number and we have to start everything over. Really? I'm getting more upset as time passes and I am hoping someone at Valvoline will follow-up and "make things right" as they said they would. Do they not care about their customers at all??? read more

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Spent a lot of time here today, felt bad, everyone seemed pretty confused and the gentlemen helping wasn't able to get help or answers to all his questions. Needed a tire rotation and they weren't able to get the lug nut off and spent a really long time running around talking to each other instead of just letting me know what was going on. read more

Thought I'd give this location another try but same process nothing improved. Got here before 2 other cars and assuming they'd move cars who arrived first and sort as first first serve. Nope. Cars that just arrived got moved in and still sitting here watching people wait 10-15 minutes while I sit here for 30+minutes. Jiffy Lube or somewhere else will be where I go now read more

Gina & Aaron (or Erin) are the coolest people ever. I had a fun & quick trip to get my oil changed and it was such a pleasure to meet them both!! Informative about my car, not pushy to get certain services, and just very cool individuals overall. I think this was my first time at this valvoline because i've been getting Groupons but I will definitely be back to this one from now on! Thank you guys so much!! read more

The Valvoline team delivered outstanding service today. Everyone was professional, efficient, and clear about what my vehicle needed. The manager set the tone with strong leadership, great communication, and genuine customer care. Their attention to detail and commitment to customer satisfaction made the entire experience smooth and reliable. Semper Fi -- their dedication and service mindset truly showed today. read more

There was a wait, but Dominic, very professionally came out to every car, introduced himself, asked what services I we were looking for and explained how the wait would be. Very nice touch. read more

Fast and efficient!! Happy staff !! They also offer continuous coupons and discounts!! Never going back to the dealership again!! :) read more

Quick shoutout to the guys over at Valvoline on Temecula Parkway! Specifically Andrew, Clinton, and Nicholas. As someone who's just a girl I get nervous about servicing anything on my car I went in for an oil change, and their team was quick and efficient. Definitely will be on my go-to spot. Bonus is that they didn't try to up-sale me on anything, a firm no and they left it alone. Thanks again guys! read more

This place is amazing! Justin and Steven are so helpful and informative. They are very thorough fast friendly and efficient. They are very knowledgeable and answered all questions I had. I will return because I trust them. read more

Valvoline Instant Oil Change - I get to sit, watch them work and chat while they all work together to get everyone taken care of. - Oil Change Stations Near Me - Temecula, California

wow never again, use this place since they opened and boy have they changed. Gave them one last try and rude, slow, argumentative and really very little mechanical experience. Do yourself a favor and take it to somewhere that uses name brand oil filters, Not their mini oil filters. But they are OEM certified. Well why is the mopar, motorcraft etc oil filters 3 times bigger than yours? Go figure. Besides they never clean the oil of the spilled oil off the engine and it drips for a month in the garage after each trip to this place. Please see my 11/9/2022 review for more. I should have known better but I believe in second chances but not third etc. Consistently inconsistent. read more

3 lanes. Sat for an hour not even a hello. Arrived behind two large firetrucks already in the bay in two and the third lane had two small trucks. I got behind the smaller firetruck. No one came to get info or say anything. The longer line serviced three cars, including ones that came after me. Not one technician came out and people in the other lane left also. Been a customer for many, many years. Drove to jiffy lube and they came out right away with all the bays full. read more

They put the wrong oil in my car. So yeah. Thanks. Since I have no proof of service, due to the receipt they "sent by email" that I never got, I have no proof of anything either. But my car takes full synthetic oil. Which I said. My manufacturer requires it for warranty purposes. The KID helping me told me synthetic blend is good enough. I said my car needs full synthetic (pointing to the correct one on the screen) and he said there's no difference, as long as it's 0W-20. I was dubious but didn't want to be difficult, so basically said ok. Thinking about it later, I looked it up, and yeah my car actually does need full synthetic oil ONLY. Again, for warranty purposes. Also, my seasoned mechanic confirmed, blend and full synthetic are NOT the same thing. Update they fixed it and changed oil to full synthetic so I'll adjust my review rating but I won't be going back. Thank you to the manager, Marcus, I think was his name. read more

Got here at 7 am, and they were so quick and efficient! I'll likely be coming down to this location moving forward just based on the customer service. All the techs, we're nice and welcoming even bright & early at 7 am! Justin the service manager was very nice, don't try to "sell" me anything I didn't needed and was very honest. Great place! read more

I always come to Valvione oil, weather I'm in San Diego or Temecula..... however this specific site when I pulled in they tell to come to one bay and I sat there for over 20 min while they were taking other people that came in after me. Didn't understand that. Then they changed my oil, checked my tires, didn't check anything else, like blinkers or lights. Then afterwards they asked for payment I didn't get a receipt or a sticker for my car. Very strange experience. . read more

The service was good as always but nobody wiped my car after the service. I just got it washed and when I pulled in the garage the front had a bunch of oil marks. read more

Clinton, was my Valvoline service provider today and he was excellent. Very polite. I'm always happy to get my oil change here. Never disappointed read more

Amazing amazing experience yesterday, Wednesday, October 23! Thank you so very much team Felix! I was visiting Temecula for the day I live in Fullerton when I got off the freeway all my warnings went off for my oil. My friend recommended Valvoline so we looked it up and found the one in Temecula and so grateful and happy that we did.! It was busy, but we did not wait very long. Everything was very organized and structured. Then we were so blessed to be teamed up with team Felix Felix was amazing. This is my first time ever going to a Valvoline service for oil so I did not know what to expect. He explained everything completely and thoroughly he was by our side the entire experience , I love that. He explained every single thing to me. Everybody was very nice professional quick fast and kept me in the loop the entire time. I felt the prices were very reasonable and they offer a lot of different types of coupons and discounts very appreciative of that The entire experience did not take very long at all, and they were able to get us out of there right on time and we did not hit too much traffic going back to Fullerton I love that we are now in their system and we will be going back to Valvoline, but we're gonna go back to the one in Temecula. We really like the experience of that particular one once again thank you again team Felix we really appreciate you. read more

CONSISTENT Excellent quality service and courteous and knowledgeable and I appreciate the military discounts.

The customer service is good. The employees are friendly, but they are extremely slow. It took two hours for me to get an oil change when there was only two cars in front of me, then past few times I've gone, I've had damaged on the bottom of my car and today the cover that protects the bottom of my car was completely damaged. Employees need to learn how to be more considerate of customers cars. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Temecula, California

I'm sad to write this review, Valvoline was the only place I went to get oil changes and always referred my friends and family. About a month ago I noticed a small oil stain in my assigned parking spot. I thought It was condensation from my AC but since its been cooler I haven't used my AC and I noticed the spotting increased. I took a look under my car and noticed my oil pan was covered in oil. I took my car into the shop and they said the oil filter was not installed correctly, causing the oil to leak. I have never experienced anything bad from Valvoline until now. I am thankful it was a quick fix. The day we took it it, there was a long line and they seemed to be rushing. Good thing is I found an honest car shop who didn't charge to figure out what the problem was and only charged me on $35 for an oil change without a coupon and paid for my Uber drive home while they worked on my car. read more

Valvoline Instant Oil Change - Oil leakage from filter installed incorrectly - Oil Change Stations Near Me - Temecula, California

This was honestly one of my best experiences for a simple oil change. I had Liam help out and he was fantastic and I feel bad because there was a lady helping out and she's was fantastic too I just forgot her name. Overall, everything was fantastic and super professional, I highly recommend this place for all of your automotive needs! read more

If I could give zero stars, I would. This location left an oiled rag in my car's engine, which caught fire. To make matters worse, the security footage from the time my car was there mysteriously "disappeared." Dealing with the abrasive and unsympathetic manager only made the situation more infuriating. I swore I'd never come back, but I was in a hurry and needed an oil change. Big mistake. I waited over an hour while four employees stood around chatting in the driveway, completely ignoring customers. There's absolutely no sense of urgency, accountability, or attention to detail here. Avoid the Temecula location at all costs. read more

Always come here for quick and easy oil changes. Tried a different oil change place yesterday because I had a coupon and will never go back. Should have known better. Definitely would recommend this place for the kindness of all the employees. The wait time, the efficiency, and the price. Thank you guys! Will continue to stay a loyal customer. read more