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    Big Cove Resort

    3.6 (9 reviews)

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    Highlands Ranch Resort - The resort's local store!

    Highlands Ranch Resort

    4.4(160 reviews)
    20.4 mi

    Every time I come this place has been 10/10! Visited from…read moreChico for a quick 1 night stay with my boyfriend (for this trip). January trip was for some live music with the girls. Stayed across the street in the Inn, but will look into the cottages next time! Service and food/ drinks top notch! You can tell everyone here takes a lot of pride in what they do. Food: Calamari was amazing! Super fresh, melt in your mouth strips ( not rings). The boyfriend is VERY picky but he loved these ones. Burger was huge and they even had a gluten free bun, which is hard to find. Bun was toasted and soft. Drinks: The bloody Mary's hit the spot, they do it up on the toppings. I even got some pork belly on top! Had one of their espresso martinis, also delish. They make it creamy which I love, I usually ask for it creamy. Lastly the lavender lemon drop was another great drink, super refreshing and it'll sneak up on ya!!! They do live music most Saturday nights as well!!

    Beautiful setting with short drive to Lassen and hikes. Very cute and comfortable cabin with gas…read morefireplace, seating area outside and inside.. Great bed. Nice restaurant with good food and especially the balcony with gorgeous views of grazing cows and a crane family. Across the street is Franks with a rustic bar for wine and beer and some basic burgers and more. Als0 great! My only remark would be to suggest the cabin add some basic items such as a wine opener and wine glasses. Perhaps even a cutting board and some utensils, basic salt and pepper. Would also be great if there would be fresh water to brew coffee.

    Photos
    Highlands Ranch Resort - Lucille and a steep hill!

    Lucille and a steep hill!

    Highlands Ranch Resort - The most beautiful place on Earth.

    The most beautiful place on Earth.

    Highlands Ranch Resort - More snow!

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    More snow!

    Camp Almanor at Big Springs

    Camp Almanor at Big Springs

    3.9(35 reviews)
    0.9 mi

    Fantastic family owned resort with the best camp hosts on the lake. They truly care about you and…read moreyour experience. Wonderful common area, as well. They accommodated us we had to vacate our previous RV spot. We have been at Camp Almanor 2 months and we love it!

    My girlfriend and I stayed here for a few days while she had some work in the area. We checked in…read moremuch later than I expected and our hostess, Debbie was amazing. Even at 9p it felt like she was waiting for us. She showed us our cabin and answered a couple of questions we had. The cabins are nice. They felt newer, the bedding was warmer than I anticipated, so the comforter and pillow I brought I really didn't need. There's heaters in the rooms, and some of the cabins have ac. They have a small fridge/freezer that works, a 3 burner stove with a kettle and some basic cookware along with plates utensils etc. it was a little get away for us and Debbie and the other host let us borrow his personal little fire box so we could have a nice little fire while we sat on the porch and took in the beautiful view. There's a common area too that had some games like horseshoes and maybe lawn darts, we didn't use it. There's a little bbq grill in the back too. Is a convenient spot on the north side of the lake that still feels quiet compared to some other places we've stayed. I'd highly recommend coming here and look forward to our next time we come visit.

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    Camp Almanor at Big Springs
    Camp Almanor at Big Springs
    Camp Almanor at Big Springs

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    Grand Sierra Resort - View of Grand Sierra Resort from over the Truckee River in Spring

    Grand Sierra Resort

    2.9(4.5k reviews)
    88.0 mi
    $$

    This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

    Another year visiting this place, and unfortunately, not much has changed since my last stay. We've…read morebeen here since last night, and I wanted to share some of our experiences. The room was okay--nothing special, but no major complaints. The Starbucks is always packed, which seems to be the norm here. Today, I visited the Second Street Marketplace downstairs. The young employee who assisted me had very poor customer service. He didn't acknowledge me, didn't offer a bag for the items I purchased, didn't say thank you, and seemed more interested in chatting with his coworkers than helping customers. Based on what I observed, I wasn't the only customer having issues with him. We also requested housekeeping service for our room. We were informed there would be a charge, which was fine with us. However, after the service, the room looked exactly the same. The bed was made, but that was about it. Now, let's talk about the restaurant downstairs. I ordered a steak, but they brought me chicken instead. I clearly told the waitress I wanted steak. When I pointed out the mistake, another older employee insisted that what I was served was steak. I'm pretty sure I know the difference between chicken and steak. Fortunately, Teddy stepped in, listened to my concern, apologized, and had my order corrected. That is what great customer service looks like. Even our waitress suggested that I just eat the chicken, but guests should never be told to accept something they didn't order. The casino and the room itself were good, and I enjoyed those aspects of my stay. However, many of the staff members could benefit from additional customer service training. To corporate, management, the CEO, owner, or whoever is responsible: please invest in better customer service training. Your guests deserve a better experience. #CustomerService #Management #Hospitality #GuestExperience

    Photos
    Grand Sierra Resort - Vista King Room at Grand Sierra Resort

    Vista King Room at Grand Sierra Resort

    Grand Sierra Resort - Sierra Deluxe Two Queen Room at Grand Sierra Resort

    Sierra Deluxe Two Queen Room at Grand Sierra Resort

    Grand Sierra Resort - Spa pool at Grand Sierra Resort

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    Spa pool at Grand Sierra Resort

    Gray Eagle Lodge

    Gray Eagle Lodge

    4.3(53 reviews)
    45.1 mi
    $$$

    My wife and I, had the pleasure of dining at The Gray Eagle…read moreLodge, for the very first time, last night, which had been recommended by friends. I called and made reservations, and looked up their menu and info about the Lodge. Tuesday nights Special, was Braised Pot Roast with Au Gratin potatoes and veggies. I was licking my lips, in anticipation. We arrived entered into a beautiful Log Beamed Great Room Restaurant and a stoked Fire, burning. They seated us in front of the fire. My wife had the Justin Cab to drink, with dinner, as I had beer. Excellent choices, as we both had the Pot Roast Special, I had the salad, Caesar, while my wife had the New England Clam Chowder. The meal was exceptional. There was very little fat on the Pot Roast and the Au Gratins, with string beans and zucchini. We had the blackberry pie a la mode and lemon sorbet, with coffee, fresh cup. Service was excellent, and we both walked out, happy and full. Price is excellent as the Chef, has 50+ years of experience with a culinary education . We made another reservation for this Friday, for the Bison Filet Special, before they close, for the season. Cannot wait for Friday...!!!!

    Wowowow Brett is such a slimy scoundrel of a human. Do not…read morego here unless you want to be ripped off fully. We had this trip planned for 3 months and last min told us the were up charging us double because we have a 2 and a 4 year old with us . So instead of 500 a night it would actually be 1000 a night but then on top of that are keeping our deposit . I told Brett that whatever we will pay the charge and go because our kids were so looking forward to it l. He then refused we cant come because I had questions he didn't like to answer about how he ran his business. Then refused to give me our deposit back . Or refund any of our money !!!!! Wow what a total POS I'm local so not go here BEWARE!!!!

    Photos
    Gray Eagle Lodge
    Gray Eagle Lodge - Bison Steak with mashed potatoes, mixed veggies and sauce.

    Bison Steak with mashed potatoes, mixed veggies and sauce.

    Gray Eagle Lodge - Community fire place

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    Community fire place

    Big Cove Resort - resorts - Updated July 2026

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