They got my car right and I always let them fix anything. I recommend you go here they quick and reasonable.

Came to get an alignment and left with a broken break line. Truck was fine and as soon as alignment is done they show me another issue with the truck that happened on the alignment station. told me that it's my problem to fix it not theirs. Really unprofessional and Disrespectful to awards the issue. Had to get my own tow truck because they didn't want to pay/fix the problem they made. read more

Big D Automotive - break line - Auto Repair Near Me - Dallas, Texas

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I think Big D has permanently closed. If the owner sees this please update your new location. I liked the convenience and value the company provided. read more

Jason is the best! I love taking my car there. They are fast and very reasonable! I love the fact that being a woman and I do know a little thing are two about cars, however they don't take advantage of women and I highly recommend them to all women. If you want great work at a great rate, use them. read more

Hi, I took two services from them, first one is all tires change and second one is oil change, they did very fast and very cheap. I ll go tomorrow again for my other car's tires change. I recommend, Thanks. read more

State inspection was 19.99 and the service was quick I recommend for state inspections read more

I took my car to Big D's Automotive and explained I only wanted the power steering hose changed. Instead , I never received a call with an estimate for part or labor and without any communication at all not only did they perform fun service but they decided to go ahead and perform a couple more services without any authorization for notice. Now they are with holding my vehicle threatening to rip off any parts and junk my car for me to pick up. I have to communicate with them but very confrontational and refusing to release my vehicle with out full payment for price and outrageous labor charges. They left message for to pick up my vehicle pay for all theses unauthorized charges and quickly leave their premises immediately. I'm trying to rectify situation but having to luck. Anybody know what I can do to save car from being destroyed? read more

Got my truck towed in because my timing belt broke, all the parts and labor totaled 400$ no big deal, but when i drove home my truck started running hot and ac blowing hot!! Brought it back at first he said he didn't see anything wrong but then he spoke a different language and had a guy come put black tape around the cooling fan control circuit and then still charged for a freon ac service truck still didnt go back normal!!! Had to come drop 378$ for a piece ghat was working and obviously broke during their work ok my timing belts!! I felt cheated and took advantage of!!! I will never go or recommend this place!! read more

Overcharging money from customer without even looking at the problem and giving wrong information. I got to know this when you are asking for replacement of new parts. On getting second opinion from other I got to know about this BIG FRAUD.. read more

Came here to get a quote to get my Mercedes Aligned since I got it serviced at the dealership and they said it would be hundreds for an alignment.. I saw their $69.99 sign and came in they got it done in no time and at a great price!!! Highly recommend.. read more

Big D Automotive - Auto Repair Near Me - Dallas, Texas

Very unprofessional , poor communication, disrespectful, and unacceptable, I took my car to get my radiator replace they charged me but did not fix my car I drove home and the car started smoking and stopped on the side of the road. When I called them they talked over me telling my did fix it and they dont know what to tell me or what happen but they fix the radiator and hung up in my face. read more

I was in desperation mode. My car was misfiring and my mechanic near my home quoted me 850 for spark plug and coil replacement. My car is a 2005 INFINITI with 215000 miles and this the first real problem. A friend told me about Big D and I show up and they can get it done the for 580. Mo hooked it up and they will get my business from now on. I don't mind driving from Plano. read more

Great service, efficient work and honest employees, I took my 2011 Camaro for oil change, tires and some mechanic work; the owner Moe was on top of it the entire time and ensured that everything was in a great condition. Thank you, read more

We took my car to get fixed they told us it would be ready a certain day and it wasn't. A day after we picked up my car it started smelling like gas and it wouldn't go more than 70mph, it was leaking so much, and we popped the hood open and found a wrench they left a wrench inside the car! We took it a second time so they could fix what ever was wrong with it this time and they told us it was the transmission and they couldn't help us because they don't do transmissions. When we took the car to get fixed the first time we asked for a full diagnostic. It was very disappointing because we choose to take our car here thinking they would be professional and helpful and they just weren't. read more

Took car here for pre buyer check up. Left 2 vaccume hoses unhooked from airintake. They were dangling in the engine bay for week before I noticed when I went to change the air filter I was told I needed. Air filter was brand new and didn't need to be changed. Also said that cabin filter needed to be changed. Bullshit. Receipt records from previous owner showed them changed less than a year ago. Typical of many shops. They didn't know that I had no intention of not having them do any of the replacements. read more

Blew a tire on the freeway, map took us here! They were fast, kind enough to work us in, and did an oil change and state inspection too in addition to the tire change. I would come back here! Prices were good. read more

Moe is the absolute best. He, along with the rest of the staff were extremely sweet. I was in and out for an oil change within 30 minutes. I highly recommend Big D! read more

I've been chasing this vibration is my chassis for about 6 months. I had replaced all sort of suspension components to no avail. I even bought new wheels and tires and had them installed at discount tire. This didn't solve the problem. So, I came to see the professional. Within 10 minutes he knew there was water in two of my tires. He drains the water and rebalances the tires. NO MORE VIBRATIONS!!! After a bunch of time and money spent. This car doctor fixed me right up. If you have any tire or wheel related problems, he's the guy to see. read more

Went in for a quote on body work. Had to wait 30 minutes to talk to anyone. Charged 100 just for the quote. Later took my vehicle in for transmission work. Said they were too busy but they did charge me for checking the differential fluid. (Note that it needed to be changed and they didn't do that either.) read more

Awesome place Mo took great care of me and made sure I got the right parts at the right price! I definitely recommend this place!

I can't say enough good about these guys. Always honest and helpful. I've been taking my older car here for 3 yrs now and have never had a problem with getting work done and the price is always fair. I drive across town to have them work on my car. I would recommend them to anyone, anytime, for anything! read more

These guys are great, moe in particular really help me out with my 99 tahoe it had two cracked heads and the got it done in a timely manner without any other surprises at a competitive rate. Would highly recommend read more

We bought our 16 yr old a car today and on the way home we stopped to get the inspection done. When he pulled it in to inspect it noticed it was hot. My wife and I both thought we had been ripped off and just felt sick. They let the car cool off and checked it out. Come to find out it was just low on coolant. We were also told when we bought the car the Ac compressor was out . Come to find out it wasn't lol the guys at the shop recommended the Ac service. Instantly the Ac got cold. We were expecting around a 450 dollar fix and walked out under 200 for everything including the inspection. We were in and out in about hour or so. We would highly recommend this shop. read more

A pulley barring for my serpentine belt decided to go out and had to have my car towed so my sister was like we'll just have them take it the place I get my inspection done. So we did and I couldn't be happier. They had it fixed in no time flat and gave me a really fair price cause I know how much those parts cost thanks to my mechanic Dad. I will defiantly be taking my car there from now on!!! Thank you guys so much! read more

Always great !!!! They know how to take care of their clients !!!! Always leaving happy and satisfied

I bought a car from a friend that needed a bit of work. Even though I felt like it needed work on the suspension, all three places I took it to said it was fine. I priced out 3 places before I came to Big D and they not only beat the lowest price by 700 dollars, but they found what was wrong with the suspension. Even with adding that work it was still 700 dollars cheaper than the other guys. The car runs great and I haven't had problems since. I would recommend them to anyone. I came back a week later and they saved me over 100 dollars on brakes for my wife's car. read more

Came in for a regular oil change..everything was working fine before arriving. After the oil change was completed, I get back in my car to see my oil pressure light on. Immediately go back to have them fix it, only to be told I'll be needing to purchase a $300 part first. Denied they had anything to do with it going out, even though it was working perfectly fine prior to taking it in. Would recommend taking your vehicle literally anywhere else read more

Wonderful work on my car! Fast and great price to repair my car! Also fast oil change and car inspection. Anytime I have a car issue this is where I go! read more

Worst experience at an automotive shop I've ever had! Drove in here because it was the closest shop when my car started having trouble. I was told what the problem was and was quoted an amount. I then took it to the shop I normally go to and was quoted an even higher amount, so I thought I was getting a good deal at Big D. I took it back and was charged $200, didn't make it 5 miles down the road before the same problems started happening again. I brought it back and they wanted to charge me $350 more to fix. This was after I realized that my wedding band (which I accidentally left in the glove box) was missing. When I questioned them about it, I was told that there was only one guy working on my car and they would check the video cameras and let me know if they saw anything. They never called, so I called the next evening and was told they didn't see anything, but that my car was left behind the shop UNLOCKED after they had finished working on it. Then, Moe started to get upset with me because I didn't want to have my car fixed there and was very unprofessional and rude. I normally don't post bad reviews, but I don't want the same thing that happened to me to happen to someone else. I will never go back to this shop and I would never recommend them to anyone else. read more