I want to thank Big John's Plumbing and his crew Robert and Dillon for doing a great job of repairing my sewer line. I really appreciate their hard work. They are very professional and honest. And they cleaned up after themselves. Big John in the past has done some plumbing and I've never been disappointed, and He's always been fair. read more

Quality work at a reasonable price. Very professional. I highly recommend Big John's Plumbing!

Great service. Robert came down to unplug a kitchen sink that had been giving me trouble. Ue showed up on time and the sink was quickly dealt with. Very reasonable pricing. read more

I've used Big John's for 15 years. Today, Ramon snaked 2 tubs, tightened faucets and knobs, and installed a filter for the fridge icemaker. He (and everyone else who's ever come out) was skilled, efficient, polite, friendly, clear about charges, and easy to understand. I always appreciate the work Big John's plumbing staff do. read more

I called Big John's Plumbing on a Friday evening regarding a clogged toilet and shower. He came out the next morning and fixed the issue within an hour. The day before I had another company come out. They were at the house for 6 hours and couldn't find the problem. They charged $400.00 for basically nothing. If we wanted them to do more work they were going to charge $5000.00 to break the floor and look for the issue. We told them no. John I appreciate you! Your integrity is what's will keep you in business always. You are my go to plumber from now on and I'm referring you to everyone I know. read more

They got the job done but I am sure that the technician spent just as much time on his phone talking about the dodgers winning the World Series and going to the parade the follwing day than he spent on our new water heater. lol. It could have been a little more professional. And I am sure that he had the metal man on speed dial since the metal man was already waiting outside my house before the water heater was disconnected from my garage. lol read more

Big John's Plumbing - Riverside - Plumbing Near Me

Needed a new water heater on 10/31. Technician arrived very quick after phone call. Was able to complete the job the same day. Tech was able to clearly and patiently explain the issues and options. Was very kind and professional! Highly recommend! read more

Our Toilet sprung a leak and having used Big Johns before I called them right away...They were able to schedule a technician out right away which was a nice surprise. Rudy arrived right on time and quickly accessed the situation explaining the reasons all along the way...Pulled the toilet and fixed the problem in short order... Rudy is very friendly, efficient, and a pleasure to work with. read more

Being in real estate having your go too folks makes a huge difference in my line of work. Big John is one of my go too! in my business and in my personal home. last night he was just driving in from out of state back into town , it was late in the evening when I had my emergency. he couldn't find anyone to come out so he came himself. worked till 1130 at night ! Honest Kind Fair Prices Just real good customer service! Tgank you again Big John ! read more

Rudy of Bid John's Plumbing was fabulous when he replaced a toilet. He was very patient with having to deal with me in San Diego but the job at a family's house in Riverside. We communicated back and forth about appointment times and the right toilet we needed (for disabled family member). He arrived to do the job at the appointment time. He was nice to my family and finished the job to their liking. I will use them again for sure. Thanks Big John's plumbing. read more

Just got my kitchen remodeled. I needed my new garbage disposal installed. Got a price over the phone. And they didn't charge me more once they got to my house. They said they were going to be here between 2-4pm the next day. They were not only early 11am, but (Ramon) was clean, neat, fast, and easy to work with.. Guaranteed you'll be pleased with Big John's Plumbing... Guaranteed they earned my business and I hope they earn yours too... Tom.. Jurupa Valley... read more

Big John's Plumbing - Riverside - Brand New Garbage Disposal... All I had was the Garbage Disposal. They had all the connections... - Plumbing Near Me

Jerry arrived from Big John's Plumbing right on schedule. He completed several plumbing jobs while he was here. He was polite and answered all of my questions and explained everything in detail. He did an excellent job installing new kitchen faucets, repairing a dysfunctional toilet including the shut off part, adjusting the water pressure as necessary and replacing a leaking part to an outside faucet. I was very impressed by his work. The cost was reasonable for the amount of work he accomplished. He said he included a 10% senior discount. Thank you, Jerry, for all you did for us today. read more

i called Big John's to have several plumbing issues taken care of. to start, the receptionist was courteous and very helpful, she scheduled a time at my covenience for the work to be done and she took my email and phone # to stay in contact with me. Rudy called me to notify me that he was on his way. When he arrived he got right to work. he frequently let me know how the job was progressing. Rudy did excellent work and I was pleased with the job when he finished. I would definitely use Big John's again when I need a plumber. In fact, I consulted with Rudy about another project that I would be doing in the near future. Thanks Rudy!! read more

April comes around, and I notice a leak where the pipe was replaced. I called Big John's, and Rudy came out the same day. Still the same Rudy-friendly, punctual, and informative. Unfortunately, it had been a few months since the initial repair, so I owed for the service. That said, Rudy quickly fixed the issue within a half-hour and thought it strange that the initial work was leaking, as I did. I had to call back a week later because the same spot continued leaking. Rudy's truck was being worked on, so he could not come out as promptly as before. However, Linda had him on the books in no time. Although Rudy was scheduled to come another day, he stopped by asap, knowing he had access to the repair since it was outside the house. I happened to be home, and Rudy looked over the issue, said there would be no charge because of the warranty, and got to work. Rudy said the water would need to be off for several hours. Then he suggested he could put a shut-off valve so I could control one line rather than have to shut off the water to the whole house. Again, he was done in a half-hour new copper pipe, a shut-off valve, and no leak. Before he left, we talked about the issue, and as he looked over the pulled part, it snapped, showing us that the original PVC pipe (connection) had cracked. The good news was Rudy planned to bypass this already without knowing/seeing this until after the fact, which was made even more difficult because the PVC was painted over. I said this before, but Big John's is quick to respond, friendly, and has good people like Rudy working for them. This is a whole other level of professionalism. Thanks to Rudy, who always leaves with a smile. The job is well done, and I get a piece of advice each time! And then today, Rudy stopped by randomly to follow up on the work because he was in the area! C'mon, are you serious?! That's the personal touch so many people lack these days! read more

I have used these guys several times on different jobs at my home and I can't say enough. Super friendly and very professional and they do the job correctly the first time. The price is always fair and never added charges like roto rooter. Will never use any other Plummer, and if you do good luck. read more

Jerry was professional, super nice and got the job done quickly with minimal, almost no mess! Now that's good plumbing! Highly recommend big John's, ask for Jerry. read more

I discovered water under the flooring in my master bathroom. I called Big John's Plumbing and Rudy came to my house to do a leak detection test to see where the leak was coming from. He was courteous upon arrival and he told me exactly what he would be doing. He kept me informed when he found the source of the leak (I actually had a leak in the hallway bathroom too). He showed me the leak and let me see the new pipe after he installed it. Rudy did excellent work and I was pleased with the job when he finished. I would definitely recommend Big John's Plumbing. read more

Many thanks to John Hernandez, owner of Big John's Plumbing. Ramon, from his company, came out yesterday and replaced our pressure regulator, which showed over 100 pounds of pressure. This was dangerously high. Now, it's at 60 pounds, which is in the safe range. Based on another quote we received, we got a very good price, too. Another neighbor also had dangerously high pressure, which they did not notice until the water line behind their refrigerator burst and caused thousands of dollars of damage to their home. read more

I Had an emergency slab leak wasn't able to get another local business to even give me a call back. Big John's Plumbing was recommended from a friend & they came out the next morning found the leak & ran a new copper pipe into my attic all in just two days. Very good job Rudy was very knowledgeable, communicative and professional will definitely make them my go to plumbers. Thank You Rudy read more

Big John's Plumbing - Riverside - Slab leak - Plumbing Near Me

Had a plumbing leak as I was leaving town. My regular service company was unavailable. Big John's Got plumber scheduled same day that I called. I Texted photos of situation to Big John himself, and got an eye popping quote. I Was desperate, and so I swallowed hard and said "OK." Ramon showed up and determined that leak could be fixed without going underground and quoted me a number that as literally one-fourth the original quote. He then got it done quickly and professionally, even wrapping the exposed pipes to protect against future corrosion. I am extremely happy and will definitely use these folks again. read more

Absolutely 5 star. I was having a blockage problem and I googled plumber near me and bam big johns plumbing showed up. Mind you it was 5:00 pm on a Friday. Big John was here at 6:00. Very nice guy, extremely fair prices, and he even did extra Services complimentary. This is how a business is supposed to be. I will always come To big john for any Plumbing needs. Thanks again John, whatever it was, it's Cleared up and we've had no problems. read more

Big John's always delivers exceptional service. I have used them several times and have never been disappointed.

Fast, friendly stellar service! Big John, thank you for holding true to your prices! No bait & switch here! A special thanks to my Technician, Adrian for his knowledge, professionalism and he was super courteous! I rarely trust people coming into my home but when he looked me directly in the eye, I knew he was trustworthy. Thank you Big John's Plumbing-Riverside. read more

We are long time customers of Big John's plumbing and we are completely disappointed in their lack of business ethics. We've had them out to our property to complete plumbing repairs many times over the last 9+ years. Unfortunately, the last two times we've worked with them have been horrible experiences. 1st issue: We had a water heater leak and Big John's installed a new water heater. We were satisfied with their work until it was time to replace our AC system. Our AC tech said that Big John's had installed a water heater that was oversized. Because it was too large for the space the plumbers had to twist it around and in the process blocked the venting for our AC system. In order to replace our AC, we will need to remove the current oversized water heater and purchase the correct size, install it and then install a new AC system. This is going to be a very large expense. Because a few years passed since the error, we did not pursue it with Big John's. We figured it was a mistake and we haven't replaced the AC system yet (1 of 2 systems for the house). After our 2nd issue with Big John's, we have told them about this first issue. They have not responded and didn't even bother to apologize. 2nd issue: We had a leak in our bathroom. Big John's charged us $125 for an estimate to fix the leak (which their tech Rudy said would be offset when we did the repairs). They gave us an estimate to replace shut off valves and remove tree roots and stated that the leak was at the base of the toilet. The total came to almost $1200 and they refused to offset the $125 "estimate fee." It is a rental property so we didn't to inconvenience our tenants any longer so we agreed to the repairs. After the plumbing work was completed, we hired a handyman to repair the walls in the bathroom. We did not have him re-install the toilet because we wanted to have all the work completed by the same plumber. We called Big John's to schedule the re-install of the toilet. When Big John's tech came out and installed the toilet, there was water leaking out of the toilet tank. When Big John's gave me the estimate for a $1064 repair to fix our plumbing leak, they didn't even bother to check the tank of the toilet for cracks. When I told him I wasn't going to pay for the installation since I spent almost $1200 with the company to repair items that didn't even cause the leak, he told me he would call the office and call me back. He never called me back and left my property with the cracked toilet still installed. When I called him on his cell phone to find out what was going on, he stated that he had left because the owners were out of town and they would call me back. No return phone call. That weekend we disputed the charge with our credit card company. This dispute is still in process. We also wrote a very detailed email to Big John's outlining our issues with the "repairs." No response. We will be pursuing this issue with the Better Business Bureau (BBB) and warning others on yelp, google, etc. They are happy to take your money but when things don't go right, they will not stand by their work and won't even bother to return your phone calls/emails. We ended up purchasing a new toilet and hiring another new plumber to install it. They are great! They are also on yelp - Bogart Plumbing. I highly recommend them! Their techs are much more professional and courteous. read more

I appreciated their patience and professionalism. Also they took the time to give me tips on how to maintain the work that was done. I would definitely recommend. read more

We have an older home, they often come with plumbing problems, which is no surprise. What is a refreshing surprise is Big Johns Plumbing! They always send great plumbers on time, on task, but we got the best when they sent Rudy. He's knowledgeable, experienced and most important- an extremely nice person! Professionalism with kindness is a rare commodity with any construction trade, but you can certainly find it with Big John's + Rudy. I expect we'll find more issues with our old house but I know who to call. read more

My tenant called with a plumbing problem, water saoking floors and carpet. I called Big John Plumbing they had Rudy out to the location in about an hour. Rudy promptly took care of the plumbing problem. I have used Big John Plumbing many times for my rental properties and always have been pleased with their service. read more

We had tried to take care of the bath tub that just wouldn't drain and then ibegan to throw up black crap too. So we finally gave up and called this company. Had been able to book an appointment quickly and their plumber showed up with a mask and had been very informative during the repairs. Ramon did an amazing job and fixed our problem in under an hour! read more

Big John's Plumbing - Riverside - Black gunk coming out from tub - Plumbing Near Me

Big John's plumbing was quick to respond very efficient with what needed to be done. They were also extremely friendly from start to finish. Very professional and I would highly recommend them!! Thank you Big John's Plumbing!! read more

I had a leak in the yard but didn't know where, so Jerry came and we were considering what to do. He wanted to do what he thought was most obvious, which would've been very expensive, but he kept looking around and found an irrigation faucet (or something) that wasn't in use and we went ahead and fixed that (more than $2,000 cheaper!) and that fixed the leak: the meter quit spinning finally! Last month's water bill was $256 (4x my normal) and now it's been fixed. It was so stressful for me and Jerry was so nice about it and did an excellent job. He even gave me a hug!! I will be using Big John's in the future! Thank you, Jerry, for your hard work and compassion. read more

Called Big John's Plumbing to come out to my home to look at a problem I could not fix. I had rented a snake 3 times, Tried to fix myself 10 times and had two other plumbing companies come as well and all were unsuccessful. Until we met Rudy, He was very professional and thorough in diagnosing the problem. He found the issue and resolved it for us in a very professional and friendly manner. Took the extra time to explain the issue to us step by step and guided us through his work. He left the area he worked on cleaner than it was when he got to it. He did all his work very professionally and went above and beyond. Rudy exceeded all expectations and my family and I are happy to know we found our plumbing company. Big Johns, Rudy represented you all very well and we are truly grateful for his work ethic and professionalism. They are our plumbers and will always be recommended by me. Mike Vargas. read more

We have a once a year problem of clogged kitchen drains. For eight years we've battled this problem. Every year we try to find a reliable plumber. This year we struck gold. Timely, efficient, and Willie professional and knew exactly what to do to get the problem fixed. And the price...most reasonable we've had in 8 years! We'll be calling ya again next year, or anytime we need a plumber! read more

I would like give a big thanks to big John plumbing and my plumber Ramon who came out and fix and my bathroom. He was very professional, patience, and more importantly fix the problem. Thank you again. read more

Big Johns is my go to plumbing company. Had a issue with a toilet. Their representative arrived on time and ready to go. The job turned out to be bigger than I expected. I was provided options . At no time was there any pressure. The repair/ replacement was handled and perfectly cleaned up. Every representative of Big Johns is a top notch well trained employee. I recommend them. read more

Their plumber, Ramon, showed up with a mask, was very nice and professional. We needed our sewer line scoped with a video and he took the time to capture everything we needed. He was persistent when the camera kept getting hung up inside the sewer line. I appreciated his patience in getting our job completed as it was hot outside. read more

Big John's Plumbing did a great job! I've used them three time now and I am always pleased with their work. They are plumber of choice.

I had a leak under my kitchen sink. The entire bottom was soaked. When the plumber from Big John's came out, he said he could not find the source and that maybe I spilled something. They charged me $125 and left. 2 days later, I found the source. I messaged them to come back and fix it and I was ignored, so I had to call another plumber...and by this time, the wood was rotted that I had to pay to get that fixed as well. I messaged Big John's again to let them know I had to hire someone else and that I deserve my money back. Unfortunately, they felt they should keep my money for a job they never did and ultimately ended up costing me even more because of their unprofessionalism. Very upsetting. read more

Rudy came to service my clogged bathtub. Charged me 180$ Failed to explain that if the service provided didn't work their would be an additional fee to service any other line. Rudy began clearing out the drains on the outside, & I was under the impression that in the price quoted he would also run the snake thru the inside as per usual plumbing. Tho after clearing drains outside he explained that there would in fact be an additional fee of $200 to run the snake thru the tub. I explained to Rudy that I was not aware of that as he failed to inform me. I explained to him that I didn't not have enough money to pay for that amount, as I was misinformed. Rudy quoted 'Do you want the service or not as I have other jobs?" Expressing no concern of care in regards to my financial situation. He then walked of the job stated he was done & would be reaching out to his supervisor. My husband retrieved him in his truck & ask that he finish the job as the bathtub is a necessity. Rudy returned apologized for his behavior & proceeded to explain that running the snake thru the drains could possibly damage or brake the drains & an additional fee would be included. As if I wasn't already stressed enough. I asked what the possibility of that occurring was he stated 50/50. Then he rephrased himself & said it would be a 25% chance of that occurring. Which had me confused? So now I was paying the man 400$, & running the risk that he brake my drains. Rudy was able to clear the clog in my bathtub. Had he originally run the snake thru there in the first place rather than insisting he clear the outside drains had I saved myself $200. As a paying customer I felt taken advantage off and uneasy about trusting a "professional' to unclear the drain. Never have I had to pay my plumber $400 that I do not have to unclog my bathtub. Will most likely not ever use this service again. read more

Have used your company for years. Always more than satisfied with the quality and honesty of the service provided. Great job, as always!

I had roots in the sewer line which needed major work to be permanently fixed. Rudy was great, took time to explain the work that would be completed. He was on time, very professional and knowledgeable. The rate for the work was reasonable and he provided great service. Thanks Rudy. read more