Rudy came to service my clogged bathtub. Charged me 180$ Failed to explain that if the service provided didn't work their would be an additional fee to service any other line. Rudy began clearing out the drains on the outside, & I was under the impression that in the price quoted he would also run the snake thru the inside as per usual plumbing. Tho after clearing drains outside he explained that there would in fact be an additional fee of $200 to run the snake thru the tub. I explained to Rudy that I was not aware of that as he failed to inform me. I explained to him that I didn't not have enough money to pay for that amount, as I was misinformed. Rudy quoted 'Do you want the service or not as I have other jobs?" Expressing no concern of care in regards to my financial situation. He then walked of the job stated he was done & would be reaching out to his supervisor. My husband retrieved him in his truck & ask that he finish the job as the bathtub is a necessity. Rudy returned apologized for his behavior & proceeded to explain that running the snake thru the drains could possibly damage or brake the drains & an additional fee would be included. As if I wasn't already stressed enough. I asked what the possibility of that occurring was he stated 50/50. Then he rephrased himself & said it would be a 25% chance of that occurring. Which had me confused? So now I was paying the man 400$, & running the risk that he brake my drains. Rudy was able to clear the clog in my bathtub. Had he originally run the snake thru there in the first place rather than insisting he clear the outside drains had I saved myself $200. As a paying customer I felt taken advantage off and uneasy about trusting a "professional' to unclear the drain. Never have I had to pay my plumber $400 that I do not have to unclog my bathtub. Will most likely not ever use this service again. read more

I had roots in the sewer line which needed major work to be permanently fixed. Rudy was great, took time to explain the work that would be completed. He was on time, very professional and knowledgeable. The rate for the work was reasonable and he provided great service. Thanks Rudy. read more

Slightly disappointed especially since I specifically told them I found their services via Yelp. The price for service is expensive, it's essentially $125+parts per issue. That's not the same as $125+parts per hour. Essentially if you have a leaky sink, toilet clogged, and a faucet issue, all of which should be done under two hours if the tech is lazy, obviously if he is efficient and he has somewhere to be, any competent tech should be able to get it done in under an hour. Nonetheless, for a three part job the service will cost you nearly $500! I called in a repair for my faucet and sink, and declined on the sink due to the cost. I purchased the yelp deal, but then they marked up the price so I still paid $135. My main issue is that when I called in the work order at 6:58am mind you, I was told I would be the first stop and they tech would leave the around at 9am. The dispatcher did a fine job, very courteous and professional. She explained that even though I am the 1st stop, the tech will arrive between 9-11am, but he shouldn't be too long as he was coming from Jurupa, right down the street. I called at 9:03am just wondering if he had left and what his ETA was, and again the dispatcher very kind and professional, explained he just left and should be there within the hour. The tech didn't arrive until 10:54am... So at the end of the day, did he fix the issue? Yes. However, I probably won't use them again. Update 5/14/15 The repairs made were done because my home warranty company failed to make repairs so Big Johns took care of the service. The update stems from the fact that Big John released my private info without my consent to the Home Warranty company. Sorry, one star. read more

I needed a tech to come and pressurize my gas system and located a leak, they charged me $285 to do such a thing, other companies charged me $49. I wish I would've called them before calling Big John's plumbing. The guy that showed up used a broken meter that worked when it wanted to, sometimes it moved, sometimes it stayed stuck even with no pressure. The guy grumbled about not wanting to get a working one from his truck, then he slapped me with a 10k estimate to change out my gas and water pipes when everyone else was far lower than 7k. I don't recommend this company at all. Your guy called me directly and told me 10 thousand dollars, so I'm not sure where you got 8200 from, I would've loved to have gotten an 8200 dollar estimate instead of 10K. This right here tells me there's something amiss amongst your ranks, I'm glad this happened now and not after I got stuck with you guys. Also for $285, (which I agreed to) the guy should've gone back to his van and gotten a meter that works rather than tapping and coaxing his to read correctly, I didn't even get a proper reading from the pressure as the meter didn't work. read more

Don't call anywhere else! Don't waste time they truly are great and loved how honest they were. Willie came out to replace a cathridge and took the extra time and noticed that it wasn't necessarily that that needed repair but the solder joint that was leaking, which was the home developers responsibility. The cathridge still needed replacement but it wasn't the cause. If it wasn't for his honesty I would still continue having the leaking problem. If you want an honest plumber, call Big John. They really try and help you out the best they can. P.S. they were a lot less expensive than any other plumber too ;) read more

Big John's Plumbing is one of those places that you keep in your address book. Its like finding that one completely honest car mechanic that you go to for life. I was in dire need of getting my water heater to work (ever try taking a shower with 45 degree water??), and I had no idea what was wrong with it. I called him up and was completely honest with me with how to fix it so that he didn't need to come and charge me for something I could do myself. Now I'm not saying that he does work for free, so don't go asking for freebees from him. Its a business, but what I needed help with didn't require someone to come out to my house. Thank you Big John's plumbing, I won't go anywhere else if I need something like this fixed in the future. read more

Thanks for the great service. And the same day!! The fix ended up being very small, and I could have probably fixed it myself, but didn't know that going in. Luckily, Kenny did not give me a bad time about that. lol Thanks Big John!! read more

Our bathroom sink was not draining .. They came out on time that was said. He was very concerned about wearing mask & gloves. Their truck was very well marked so I knew it was them... Very polite .... Did not take long to fix the sink an he checked out our water heater. THANK YOU Very Highly recommended ..... read more

A few days ago, a pipe from our water heater started to leak hot water. Not a drip but a moderate amount. I was freaking out so I found this company through YELP. Excellent reviews which gave me some hope. I called and the person I spoke to gave me several possible diagnoses based on my water heaters "symptoms." He gave me an estimate of what I was possibly looking at. He said it may be 3 hours before someone could be here but surprisingly their worker showed up in an hour. He examined the water heater, temperature, pressure, and correctly diagnosed the problem. He gave me the same quote as the person I talked to on the phone. The total was $225 but I used the YELP coupon($80 for $105) so ended up spending $205. I felt they were competent and would definitely recommend them for plumbing issues. read more

I called Big John's Plumbing after another contractor (Rene's Plumbing) had cancelled without calling. John came out next day, and snaked three drains. He charged me a bit less than I had been quoted, that is always nice. I had a chance to speak with John, and he represented himself very well. Quite knowledgable, well spoken and friendly. He did quality work, kept his word and is now my go to plumber. Based on my experience, I would recommend to anyone and feel confident they would be happy with his work. read more

Rudy was great. He was very knowledgeable and answered all of my questions and concerns. He made sure I was taken care of and ensured me that he would do whatever was necessary for the gas pressure test to pass. Good price for great service, which seems to be rare these days. Thanks Rudy. While he offered other service capabilities I did not feel pressured. read more

My first yelp review and i couldn't be more excited to review Big Johns Plumbing! So, I came home after staying few days at my moms for thanksgiving only to find that my toilet and shower had plugged up and sewer water was all over my floor! I read the reviews on yelp for Big John and since they were all good experiences with him and they were recent I gave him a call and he was at my house within the hour. :) John got to work right away and soon after he got my toilets and showers draining again! He gave me some really good tips to maintain my septic tank and drains. Super knowledgable and polite! I will definitely be using him again. read more

Updated review: 4/3/15: I used this vendor again a couple of months ago. My call was answered indicating the company name. The Technician arrived as scheduled, was polite, professional and worked on everything on my check list. I am changing my review from 4 stars to 5! Great job Marvin! First review: I needed some services for one of our properties. The plumbing company I normally use, would not travel to the address I needed service. It is out of their service area. After reading Yelp reviews, I gave this company a call. I scheduled a service date for some standard maintenance check ups, flex connector replacements / updates and to replace several stem valves I ordered through Delta under Deltas lifetime warranty program. The service technician called before his scheduled arrival, gave me an update as to the arrival time, arrived on time and performed all the services with a pleasant attitude. I am going with 4 stars because the prices were slightly higher than what I would pay for the same services from my usual go to plumbing company and because when I first called the party that answered the telephone did not answer Big Johns Plumbing. Some of you may think I am being harsh, but as a person who spends money for a living. It is always good to know who you are calling. I'd give 4.75 if I could but since I cannot, I am going with 4. read more

I can not thank your company enough for the excellent service we received today. When a previously scheduled plumber (another company) fell through at the last minute, I called Big John's Plumbing. I can't tell you why I didn't call them in the first place...old age maybe? Lol. Anyhow, the big issue for us is that our daughter is severely immune-compromised and we needed a technician who was fully vaccinated and willing to wear a mask, booties and gloves during the service. Not only did Ramon arrive promptly, he came with all the necessary precautions. He even changed to a fresh pair of gloves and booties halfway through just to be safe. The service itself (unclog a stopped shower and replaced a leaky toilet seal) was done efficiently and professionally. We talked about how I could improve a poorly installed kitchen faucet and some old crooked pipes under a bathroom sink (which I will definitely have them take care of in the future) ...and in less than two hours he was all packed up and the areas he worked on were left cleaner than he found them. I now have a shower that drains and a toilet that flushes down and not out. The price was extremely fair and we were not charged for the last minute call, nor the extra precautions (all part of the A+ service). The office was so understanding and accommodating as well. Thank you Big John's Plumbing for making a stressful situation completely stress-free! read more

Big John's Plumbing sent Ramon to come and take a look at the main sewer clog. Ramon went above and beyond with his service. He used his tools/equipment to get to the problem but it seems like the issue is bigger than expected. We are looking forward to getting a quote to be able to fix the problem. read more

My air flow for my dishwasher was leaking. I've had plumbers out before & they said it was clogged. Benjamin from Big Johns actually repositioned my garbage disposal & changed the drain line to allow more air flow. Told us to call back if we had any trouble. I also had them out to my work and was happy with their service. I would use them again read more

Thank you Big John's Plumbing for responding so quickly to my rep. Joseph Barretta and providing a prompt response to our request, along with the quote. Benjamin K. came out to replace the water heater on the same day. Ben is a true professional, kind, and explained what he was doing. The finished result of my new water heater was great. Thank you Big John's Plumbing team, and Ben for our new installation! You're all the best! read more

Big John's Plumbing had a plumber out to our home within 90 minutes of our call to request an estimate for two projects. We had two prior estimate appointments. One added so much to our estimate request, that it was "upsold" to the tune of 17,000! The other called back to set an appointment after Big John's had already started the projects. Our projects were completed in a day and a half, and we couldn't be happier! read more

Came home a late Friday afternoon to find both toilets and bathtubs filled with stinky brown water. With my husband out of town, I was at a complete loss. Tried to flush one toilet and it immediately started overflowing all over the bathroom tiled floor. Thank goodness I knew to turn the water off behind the toilet before it overflowed out on to my newly installed wood flooring. I immediately yelpped plumbers, called Wrench Re-Pipe, no answer and still no return phone call, then I called Big John's and the phone was promptly answered, and within a couple of hours, Big John and his assistant, Michael were knocking on my door! By 6 pm that day my problems were completely gone! He was very courteous and explained what was causing my problem and how I could prevent future problems down the road! Very impressed! Very reasonably priced and Big John honored his Yelp coupon! I would highly recommend Big John to anyone for their plumbing troubles! Very grateful for his prompt service! read more

So I hadn't had water for almost a week due to my water heater leaking. I checked Yelp and stumbled across Big Johns Plumbing and read some fantastic reviews. I called. I too spoke with Linda that was very friendly and empathetic to my situation. I told her I had a crazy schedule and would need a late appointment... A late appointment on a Friday night to boot. She made it happen! Kerry came out and replaced it in a matter of an hour! He was professional, friendly, fast, and I now have hot water! I told him I'd recommend him and this company! I'm very pleased! Dawn J. read more

So I get to my tenants house... And she was embarrassed to tell me that the bathroom was plugged up.... I call big John's and say that I needed them immediately... Not 1 hour or 2 wait... They responded within half hour... Jim looked at the problem gave me a quote... and I said get to it.... He made sure that my problem was completely fixed... Tenant was using baby wipes..... Jim also assured me that if I wasn't pleased to call back a re-do read more

My husband and I called a plumber today because our main line was clogged and we had stinky water coming up from the showers. I panicked because of the smell and was very worried about pricing because I have heard that plumbing issues can be expensive. I called Big John's plumbing and right away they had excellent customer service over the phone. They put me at ease, gave me a very reasonable quote up front and sent John over within an hour!! John quickly assessed the problem and had us squared away in no time. He is very professional and friendly, but most importantly very knowledgeable. I am so glad we found them =) Thank you John and team! read more

John Hernandez is my new plumber ! Super nice guy who knows what he is doing and charges a fair price for great quality work. Oh yes and he is totally honest about what is broken and what it takes to fix it, how refreshing is that? I walked outside this afternoon to a driveway full of water and after finding out it was not the washer I opened the water heater door to see water running down the side and trickling into the garage. Searched Yelp and called Big John's Plumbing...he was out here in under 30 minutes. He took a look at it and instead of upselling me for a new water heater he said he could fix the valve and it would be fine...AWESOME! Call him, you will not be sorry! read more

I have to say Big John and Shawn are the best. Not only they fixed my water heater, also gave tons of advises about how to maintain the water heater for longer life. They really go extra mile to wow me as a customer. Will definitely call them for all the plumbing needs in the future. read more

Excellent service at a very reasonable price! We called Big John's Plumbing because our main sewer line was clogged. I think Big John himself picked up the phone when we called at 6:30 AM. He scheduled us a same day appointment slot 9-11 AM. A company plumber showed up at 9:30 AM. The clog was fixed and we were charged less than we were quoted over the phone. We selected this company after reading the excellent Yelp reviews. We want to add ourselves to the growing list of satisfied customers. We definitely would recommend and will use Big John again if we every have another plumbing problem. Thanks to Big John's Plumbing! read more

Second time I've used Big Johns, and I cannot even out into words how amazing they are! Today I called and had someone out within an hour. My toilets are back to back and both were backing up. My pipes are very old and configured funny so he wasn't able to get it then but made some calls and assured me that John, The Boss, would be out in a few hours. Sure enough John came and problem was fixed, no extra charge. They are amazing and thorough, and have explained in detail what my problem was. I cannot recommend them enough! Very honest! They will always be my go to read more

We really like big John Plumbing, they are so polite and punctual and they always keep you updated on their arrival time. Prices are very reasonable we would highly recommend them for your plumbing needs. The Kemp's,Corona read more

I had a great experience with Big John's Plumbing! Not only did they give me a reasonable price, but great service as well. I had the pleasure of meeting Mario today and he was able to identify the problem quickly and took his time to explain the situation. I advice choosing Big John's because their staff is very friendly and works efficiently. A tip is to visit their website because they have a lot of coupons if you're trying to save money like me. It also provides a lot of useful information, such as their services, scholarships, and etc. read more

Had a new faucet installed. The man that came was very nice and courteous. Wore his mask the entire time and even gave me an estimate for additional work free of charge. Would definitely recommend this company especially since many other plumbers I contacted were booked far out. read more

This is our second time using Big John's Plumbing. The first time Linda came out and solved our mysterious toilet issue. They accomodated us by coming out the same day we called within a matter of hours. Linda provided top notch service. After a thourough but quick assesment, Linda was able to figure out that a piece of the shower curtain rod had fallen into the toilet. She did excellent work in a timely manner at an extremely reasonable price. She was professional, very nice and a true pleasure to work with. So when our kitchen sink started backing up and the washer started overflowing we knew exactly who to call. Big John's Plumbing to the rescue once again. This time Big John and Mario came out. They quickly and efficiently diagnosed the situation. They were able to fix the problem. Same great customer service and same great pricing. read more

BIG Johns !!! The BEST !!! 100 % -- I helped my Grandmother an AeroSpace retiree, sell her house in Manhattan Beach to buy this Riverside Property in 1998 so that my Mom could take care of gramma and manage gramas diabetes in her old age. Mom started a Plumbing business with her husband Mike, called Taylor Plumbing , it was very very successful !!! Michael Pope Taylor USS Naval Officer passed in 2004 of natural causes, as did gramma, RIP. That's when eye moved out here from Venice Beach permanently. True it's been a bit of a struggle with out Mike, as mom is disabled , and my career choice being an Artist, gramma used to say "Justy you better get your foot in that corporate door ASAP cuz Art will never pay your bills" lol god eye loved her though !!! Big John and Mario are the BEST !!! And lil J jr. is also a great artist. Me and mom consider Big John's Plumbing extended Familia !!! Always more than professional, and go above and beyond all expectations in their services. Much Love and Respect to you and yours sincerely Justin Trevor Munger and Lori Lennon :) 100 % ps Mario took extra time to also repair some copper connecting the out door faucet and sprinkler !!! These guys came out in the rain on a weekend to start and make sure I'd be able to use water for showers etcetera , quickly very fast , mom said in her husbands business that main line jobs can be very difficult and costly at times , eye am totally grateful and feel so blessed in many ways !!! :) 100% read more

Big John's Plumbing - Riverside - About six feet , wow !!! - Plumbing Near Me

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I have used Big John's Plumbing for my rentals for a number of years. It has been a joy to work with an honest business and very good plumbers. They have always been there when I have needed them regardless of the time of day. I won't go anywhere else for my plumbing needs. read more

All toilets, shower and tub overflowed. Big John's got our problem fixed. Very professional and kind. Would highly recommend. I have used them before and only want to use them. Prices are very resonable. read more

Bg thanks to Big John and Ben for repairing our slab leak and plumbing High Recommendations to all my family and friends. Very efficient

I just moved to the area & needed some plumbing work done. I called Big John's plumbing and they responded almost immediately. The service was professional and honest. I'll call them again! read more

I had a wonderful experience with Big John's Plumbing Company today. Mario was My Plumber & he quickly diagnosed the problem, Leak in My Shower & advised me of the issue & the plan to resolve it. Smart & Efficient & Very Reasonable cost wise. Thank you Guy's for a fast & honest response. I will be calling you guys First, if I have any future plumbing needs. I'm saving money by having no more leaks & total peace of mind I don't have to hear drips of water & money go down the drain. I'm a Very Satisfied & Happy Customer! Thanks Again read more

I have used Big John's several times on various home projects. I have been extremely happy with their results and they have very competitive pricing. Always professional, I highly recommended Big John's for any of your plumbing needs. read more

I highly recommend Big John's Plumbing. He sent a very skilled plumber to my house who was very personable, professional and did great work. 5++++ Stars. read more

Big John's is great, they are very reasonable with their pricing and their arrival time is great. Very friendly and helpful also. I have used them before and will continue to use them for our plumbing needs. read more

I was really impressed by this plumber and will use next time! When I called, they were very nice. They able to explain what might be the problem and they gave me an estimate over the phone. They were able to come out the next business day. The plumber was knowledgeable and honest. The price was reasonable . I would definitely recommend them! read more