I stopped by this Big O Tires store to shop for new tires and was really impressed. The price for tires was solid, the service was really quick, and the staff, Troy & Moises were genuinely helpful and friendly. I'll definitely come back for future work. read more

DO NOT USE THIS LOCATION. TERRIBLE SERVICE. Went in for a simple patch for a nail in my tire. They cracked my rim on the inside refused to take responsibility and claimed it was my fault for hitting a pot hole! Smug attitudes. Never again! read more

I needed to replace a flat on my pax side Lènè was very welcoming and I read the reviews they were excellent and so was Lènè she got what I needed and I was happy with the service and price read more

They literally cannot change a tire. I took my brand new Ford Explorer here to get snow tires put on and had to bring it back 3 times to get it fixed. Each time they said they "fixed" it, it broke again 100 miles later. Eventually I took it to Ford where I bought the car and they said big o tires hires incredibly incompetent employees and never set the tire pressure monitoring system. So yea, even though they're called big o tires, that doesn't mean they know how to change a tire :( UPDATE: I have absolutely no idea what Lana is referring to. She either has the wrong customer or is making something up to make it sounds like this place didn't screw up. read more

Long story short I went in for an alignment that took 2 hours in which they left my vehicle worse apparently their equipment doesnt work on bigger vehicles .After leaving from there I went to a place around the corner where they showed me a loose bolt on the left tire . Overall they were super rude and couldve been the reason for me getting into an accident. Luckily this was caught before I drove any further . I did also refuse to pay due to the fact that the service wasnt complete which they proceeded to get mad about but if you waste 2 hours of someones day and dont even do the job properly I dont undersatnd why you would expect payment ? read more

I went to Big O Tires not really knowing what to expect, but my experience ended up being great because of Ezequiel. From the start, he was kind, approachable, and easy to talk to, which immediately put me at ease. He didn't rush me or talk at me -- he actually listened and explained things in a way that made sense. You could tell he genuinely cared about helping, not just getting me in and out. He checked in, kept me updated, and made sure everything was handled right. That kind of service is rare, and it really made a stressful situation feel a lot easier. If it weren't for Ezequiel, I honestly wouldn't think twice about coming back, but because of him, I would definitely return to Big O Tires and recommend them to anyone looking for honest, good service. read more

Great price on tires and brakes. Troy was amazing and got me exactly what I wanted for the price I wanted to pay. Can't ask for more. Definitely worth stopping in and seeing these guys if you need work done on your car or truck. read more

I went in not knowing if there was a nail in my tire and Adam quickly helped me out and was so kind! It took less than an hour for them to service my car for a valve pump issue and I honestly felt very valued as a customer. Definitely coming back! read more

I'm not saying the business is bad. I get my tires here and I've gotten air in my tires several times, but I stopped there a week ago Friday and the guy that put the air in my tires stole my 8 ball caps. I haven't had a chance to talk to anyone about it yet because I've been really busy. Just check your cars to make sure you have everything in or on your car that you took it there with. Obviously they have a thief working there. read more

Brought the car in for a patch, Jesus was at the front. Got me checked in super fast and had me our the door just a fast. No Pressure, kind and fast. They helped me out in a pinch. read more

Excellent service and welcoming staff. Came for flat fixes and other issues such as oil change, washer fluid issues, etc

Very kind staff and quality tire repair. Lene efficiently helped me the second I walked into the store. They were able to fix my flat tire and get me back on the road in a timely manner. They also checked the pressure in all my other tires. I wouldn't have made it up to the mountain otherwise! read more

It is very disappointing to hear that the friends and family event for today is taking place on HOT BLACK TOP. People with their dogs do not realize the pavement feels the same way on a dogs paws as if you put your hand on it!!!!!! read more

Great service Lene is very nice and the service was quick the workers Did a good job

We had an unfortunate experience with two flat tires in the middle of absolute nowhere in Utah. We had no options and the only place within 100 miles that had my size tire was a Big O 60 miles from where we got our flats. Got towed. Got it handled. Wasn't our choice. So, when we got back home, I wanted to get an alignment done and figured it would be best to get it done at the same company we got the tires from. Looked up the closest Big O and it was this location. Decided to get maintenance done at the same time. It wasn't really a choice, but I'm sure glad we ended up at this Big O. They were super friendly, professional, courteous, and provided the print outs of the tests they did and explained everything. This is my new mechanic. :) Not long after, I got a flat in one of those new Utah tires and took it back here for a fix. They fixed it up and were again equally courteous, respectful, and professional. We will be back. :) Thanks! read more

I brought my jeep in yesterday to get a new set of tires, rotors as well as an alignment, when i picked up my jeep there was a very loud sound which wasn't there when i dropped it off. ( NIC ) was the person who delivered my keys i asked about the loud sound and weird noises he instantly snapped and was VERY unprofessional when trying to speak to him he assured he had no idea how jeeps work?? and instead of being helpful he was making the situation VERY difficult, he was getting upset with my questions and wouldn't help answer any of them, he was VERY disrespectful and should definitely not be working in a field he has ZERO knowledge in. However JESUS RODRIGUEZ quickly noticed and deescalated the situation he was professional and very polite he instead had me leave my Jeep another night and assured he would personally take care of it , today I picked it up and he indeed fixed the issue !! read more

By the way, I lived up to this. Big O has been my tire shop for several years now...oil changes, rotations, new tires...everything.

Very bad service I took my car to swing on the 4 wheels and instead of leaving it well they left it worse I took the car twice even so they left it worse I had to go somewhere else and it was perfect I don't recommend that store read more

Repost: ATTENTION Family, Existing Customers, New Customers and potential Customers! Looking for advice on how I handle this aswell...Stay Clear of this establishment they are A racist establishment that i took my car into have them fix a tire that was under warrenty on Saturday morning then was told they would have it done on Monday. I go up there expecting my car to be finished or at the minimum was expected to be given information as a Customer that would safice me paying over 1,000.00 for new tires and warrenty but instead was given 3 different storeis and met with a Racist Manager who claimed to be the store Owner plus had the police called when I spoke up about the store managers/Owners( Brick is his Name) Racist Comments of me not understanding English and getting his latino worker to translate for me because I must not understand English. When all i wanted is to be told the correct information and handled the way a paying Customer would be handled. Long story shorter, im asking to please help get this message out as it seems this business doesn't care anymore about thier Customers and I would hate for any one to have to go through what i just Did. Big O Tires 4695 Peoria St. Denver, CO. 80239 303 307-0331 read more

Store manager Breck and crew got me in and out in under 2 hours on a busy Saturday--tires rotated under warranty and an oil change (not too full, not too low--just right!). I was pleased they didn't pressure unnecessary upsells--just mentioned an alignment as advised next visit, reasonable advise. read more

Big O Tires - Tires and wifi! - Tires Near Me - Denver, Colorado

Had a lengthy review typed out but ultimately just wasn't worth posting it. Took 3 hours to patch a tire and do an oil change when I called in advance and they said they had time. Got there at noon, entire lobby was full, left at 2:55 with empty lobby. Would have gone elsewhere if I'd been notified or alerted in any way that it would be awhile-- I live 3 hours away and am now headed home in rush hour traffic towards a snowstorm I was trying to avoid. Hopefully won't ever have to go there again. Only person that seemed to have any urgency was the nice lady working up front. read more

The job got done. Two new tires and an alignment. Breck was a cool guy but doing an alignment on a vehicle without someone waiting before someone who is waiting seems like a failure to prioritize. Overall a fine experience but I never saw anything that said the mechanics we're certified; just a bunch of signs advertising products. I probably won't be back unless I need something in a bind. Oh, and they forgot to put on one of the valve caps on one of the new tires. Not a good sign if you ask me. read more

Big O Tires - Waiting area with TV - Tires Near Me - Denver, Colorado

This place shouldn't even get a 1 star!!! They tried taken advantage of me because I'm a woman !!!!!! They were not friendly at all !!! Extremely Unprofessional !!! Had food on the computer!!! Was going to charge me $300 more than what it should have !!! I left and went to a big o 30 miles away and got amazing customer service !!! Honesty!!! And value !!! The same services were $300 less and they broke everything down for me and allowed me to choose what I wanted !!!! No food on the computer and actually spoke to me ! Unlike this place where they didn't say a word to me ! Just some man staring at my butt the whole time !!!! I would highly suggest you go somewhere else ! Another Big o tires even if it's a little farther away ! read more

My previous review was somehow removed?!!! Do not take your car here they will damage it. Even if you watch them damage it, they will not repair their damages. I WATCHED as their mechanic dropped my fiancee's car onto my tire, which was leaning against the back of her car when it was in the air. The car did not drop all the way. The mechanic noticed walked around to the back and pulled my tire out from under the car. The car and bumper dropped completely. The Mechanic put the tire in the trunk and he did not tell anyone what he did. When the requested that I pay the bill, I brought this up and went to look at the car that is when I noticed the 3/4 hole in the bumper that was NOT THERE BEFORE. My fiancee just purchased this car 3 mths before. And it was NOT THERE prior to be bring it in. Hole in the rim also seems to have a curve to it, MUCH LIKE A TIRE RIM!! The manager only wanted to "buff out" the rubber marks but not repair the damage. Sale person also saw my tire tire leaning against the car. She stated later it was policy not to lay anything against a lifted car. So why did she not say anything if she saw it leaning against the car before the jack was dropped. Manager then proceeded to call me a loser and an A$$HOLE, because I was demanding he be a responsible business manager and repair what his team damaged. read more

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This place fit me in for an oil change on short notice, going into labor day weekend. Speedy service, and the staff was super friendly, especially Lene! All good things, thanks Big O! read more

Stay away from this place! They are not honest people. I've used this Big O since it opened, but recently there have been some concerns. In August 2021, I went in for a check engine light, and after the assessment, I was told I needed to pay 1700 dollars to fix the problem. I didn't have the funds then, so I drove another car. Three weeks ago, I was ready to fix the car, so I spent another 150 because my check engine light was on; they fixed the issue, which was only 750 this time, so I was thrilled considering the 1700 quote I got in August. Two days later, the check engine light, and they told me there was another issue they had to fix and charge me again, so I paid. Three days later, my check engine light came on again, and they tried to charge me 600 more. I then asked why the issue didn't come up during my engine light check. He slipped and said, "in August 2021, when you came, you didn't want the service!" So this time, they planned to slowly fix my car as I have to keep coming to them with check light engine issues and eventually have me pay the lump sum they intended in the first place, which I would have paid anyway. The fact that I must miss work and other events to go through their game is unprofessional. I came back to get my car and would not pay the last 600$ because I decided to go to another mechanic, and the manager had a guy standing next to him as a bodyguard, which made me think he knew he was wrong. As I left, I told him I would bring this to someone, which he stated he didn't care about, and he mocked me for it. As I left, escorted out by his worker, I was called a "user" by the manager, I came back and asked him what that meant, and he said that's what I call "you people ." I took it because I was black; that's what he assumed. I ignored how they never smiled or had friendly customer service and never tried to know my name after being a customer for over six years. After looking at the other reviews about Peoria Big O, there seems to be a common theme about management and their treatment of blacks in the community. I won't spend another dime on Peoria Big O and will keep my family and friends away from there. read more

Of course my car needed tires. Of course, that donut spare are cant be used forever so we Googled the nearest Big O . Benefit of hindsight ,we should have gone to better area because this area looks dicey . Choose the tires and we're told two hours to get them mounted and aligned. Hmmm, only two cars ahead and my other half says that's ridiculous. But it needs to get done. (sigh) Off we went to grab a bite across the street and kill time. Two hours was almost up and it was getting cold so we returned. Now I get to really check out this place. Kinda dirty (yup, I know it's a tire shop) but it still untidy and don't even get me started on the restrooms. I made my hubs close the door to the men's room because it's in the waiting area. Ewww Sure, it's a shop but two hours is a bit long and even though the folks there kept telling us soon, it was still a bit excessive. 3 stars because they had what I needed otherwise it'd be a two. read more

Made an appointment over a week in advance for an oil change. Technician left for lunch and never came back is the story I got. We didn't get a call for 3 hours so when we called they said they couldn't do it because their 1 oil change guy left and never came back. Who knows if they ever would have called us. 0 stars and no respect for letting people make appointments and having them wait for 3 hours without telling them they can't be seen. They pulled the pity card with short staff but why let someone make an appointment if you can't help them? Atleast let us know. We will not be back as they are not running an organized business. read more

Please be aware that this place is not honest. I came here on December 2, and they supposed fixed my car on the right side, and "placed a new" tire, they charged me more than $1500, everything had to be done on the right side. I was supposed to have guarantee for 1 year. Today I found out my wheel had a huge scratch, I came today and they said my tired wasn't new and that they place it in the back of my car. Why did they do that ?? I took a picture when they gave me my car, and I show them the picture of the wheel and this person just through my papers and said he wasn't gonna help since that is not the "wheel" but I just came with what they did on my car. Be careful with this place. They do not do the right and just take advantage of woman like me who doesn't know about cars, but I new about what I payed and trust BIG O' Tires to do this, and look what they did. I'm very disappointed this happened read more

Big O Tires - He is very rude. - Tires Near Me - Denver, Colorado

The kind and thoughtful folks at the Peoria Big O Tires were totally great in helping us buy, install, balance, and do a bearing repack on new tires on our travel trailer last week. Not only did Lenae (sp?) verify they had the tires in advance, but she made helpful notes so that -- when we arrived the next day -- they knew exactly who we were and which tires we wanted. They were able to squeeze us in that afternoon and offer completion before end of day. The Big O repair tech called mid-repair to ask me about a comment I'd made, wanting to make sure we were getting exactly the right tires for our vehicle. I really appreciated that. In addition, they were able to do the work more quickly than they'd anticipated, charging us for only one hour of labor instead of two. Also, they were very accommodating when a sudden change of plans meant we'd need to pick up the trailer in the morning instead. Altogether an easy and pleasurable experience. In my experience, these guys (and gals!) get the job done and do their best to make sure it gets done right. read more

First things first: Wednesday is Ladies Day. This is very important to remember if you appear to be lady-like and need work on your tires. 10% off. It proved eerily convenient for me last Wednesday. I was picking up a friend at the airport last Wednesday and got a flat tire somewhere between Park Hill and DIA. If I had to guess, the construction on I-70 could be the culprit of the nail in the rubber. So I'm at the Arrivals area with a completely flat tire and they bring in a tow truck to jack up the car + change out the spare. WAY better than attempting on my own on the side of the highway. Since one can only drive on a spare tire for 20-25 miles, I used Yelp to find the closest retailer. Big O Tires showed up and off we went... slowly. Peoria Street ain't the sexiest place to be on a hot summer afternoon, but the Ladies Day sign prominently displayed on the door made it slightly more promising. 10% off of four new all-wheel drive tires cost a pretty penny, but the discount saved me about $100. Why all four new tires? Apparently with AWD vehicles, you have to replace all the tires at once. They work as a system and need to on the same level of tread. #TheMoreYouKnow. The Big O Tires guys replaced the tires within an hour and I was back on the road like new. They were very nice and there's wifi in the waiting room, in case you brought your laptop or iPad along. The new wheels have a warranty for up to 30K miles. Doesn't make the unexpected expense go down better, but I don't have a choice. read more

If I could give this place a 0 stars I would! I had to change my own tire with my 3 year old in the car because they "were booked." It takes 5 minute to put the spare tire but because it was not worth $100 obviously they would not do it! read more

Big O Tires - Tires Near Me - Denver, Colorado

Don't get an oil change here! I went in yesterday to get an oil change and tire rotation. They were booked for the day so I made an appointment for 8:30 this morning. I get there and was told it would be 1-1 1/2 hours. I left my car there and returned at that time. I waited another hour and got up to check on how much longer. I still see my car payment where I left it!! They hadn't even started!!!!! I've been waiting for almost 3 hours and I had an 8:30 am appointment!!! read more

Absolutely pitiful excuse of someone trying to portray themselves as a legitimate business. They should change the name of this store from Big O to simply, Breck's. The name of the "store manager" lol... This guy swears he is the all high Supreme Master mechanic of the universe and there is no one who knows more or is above him. Let me explain why. I've had an issue with my brakes with work done at another Big O and was referred by corporate for a 2nd opinion on the matter at this location. After his diagnosis of my vehicle, he concluded that it was the brake proportion valve (a component that is barely ever used and usually lasts the life of the vehicle) and it was "conveniently" only $550 dollars for them to fix it when most if not all the work should be covered under warranty. I asked him how he came to this conclusion, he then told me that my brakes were heating up too much because they were "hot to the touch" and that I needed to take his word for it because he's been a mechanic for 25 years. Of course I was skeptical. Instead of just believing him I asked more questions like did he do a brake pressure test on the system and he literally told that no such thing exists and you can't test the pressure in the lines! All of which I have recorded in a 12 minute call between us. I wish you could post audio to this review as I couldn't believe he told me that and that he thought I was dumb enough to go for that! I took what he said at face value and then proceeded to ask for the Owner's information to have in case me and him couldn't reach an agreement, to which he refused and told me that no one is above him, he doesn't give out the info for the owner and that I was out of luck if I didn't want to deal with him. News flash buddy! Not only did you waste your time with a rushed diagnosis, resulting in a missed opportunity to gain a customer, you also in the same motion earned a one star review for your shannanigans while making no money in the process. Cheers to Breck, you earned it pal! lol UPDATE: I got my brakes fixed at NO COST under warranty at another Big O without spending $550. Breck, my warranty is not to be held hostage under you wanting to sell me unnecessary parts. I knew you had no idea what you were talking about read more

I have to say I love the service and staff at Big O Tires. Breck Howard and his team has done a lot of work on my Terrain. You can trust them and know you're getting the best deal and service. When I save up enough money I will have them work on my Envoy. Nothing like feeling like family. Janis read more

Very reasonable and affordable. The staff is amazing too. Breck always assists me with all of my car needs and does it with a smile. Would recommend this over any other shop. read more

DO NOT GO HERE, YOU VEHICLE ENDS UP WORST THEN WHEN IT WENT IN. I took my vehicle for tires they said something was wrong with the CV axle. I set up appointment for repairs, picked up vehicle it was making grinding noises as if metal was hitting metal. I took it in they were very rude they treat you as if your stupid and said I have to pay if it was not related to repairs. Even though that wasn't an issued until they worked on it. I get it back and they just apologize drove it and now my sensor light is on I call and they are short and don't care meaning I will have to make a THIRD trip for the same issue. Breck and Jesus provide awful customer service and are not willing to help. ALSO, WHILE I'M WAITING THERE WERE TWO OTHERS WITH RELATED ISSUES OF WORK BEING DONE WRONG OR THEM BREAKING SOMETHING. THEY DON'T KNOW WHAT THEY ARE DOING GO SOMEWHERE ELSE IF YOU CAN! read more

Amazing! I was in from out of town after having an accident that caused a tire to come off the rim. Got there early Monday and met Lene Miller. Lene was extremely friendly and courteous and was able to get me in immediately and had me back on the road within an hour. Amazing service and friendly conversation! Highly recommend this company! read more

Breck and Team have always gone above and beyond for me. Their attention to detail and communication are great when dealing with your vehicle. I will continue to use them for my current and future vehicles. read more

I've had my jeep at this location (4965 Peoria Ave) and three times and have received nothing but the best of service from Jesus. He always calls and keeps me informed of the progress even if it's something as simple as an oil change and tire rotation. I hadn't been there since February and not only did he welcome me this morning but he also said my last name without me even having to remind him who I am. He is the best and I'll always bring my cars there for service. read more