We have used AAR many times over the years. Jimmy Chavarria, who came out today, was another…read moreprofessional and quality technician. We will continue using AAR because all of their technician, like Jimmy, have been reliable, honest, and give great advice.

My Samsung fridge was cold and totally quiet. Action Appliance said they could send someone…read moreexpert in my particular brand named Brian for a miniumum $139 [plus tax] just for checking (even if he did nothing else). Brian came by 4 hours later. He took a few continuity and voltage readings and told me it was a 50% chance it was the controller board and 50% chance it was the compressor, and that a controller board would cost $700 to $800. I told him I would rather just buy a new refrigerator. He collected his fee and left. I proceeded to order a new controller board that I found online for $89 plus tax and shipping, assuming I could install it myself. I have not received the controller board, so I don't know whether my foray into refrigerator repair has been a total boondoggle or not. I will buy a new fridge if I have to.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

The owner service tech was prompt, friendly, professional and knowledgeable, and even pointed out…read more mistakes that were done by the last technician who serviced my washer. Pricing is competitive. I recommend you give them a call for your appliance repair services.

Being first time homeowners, the list of expenses are never ending, and can be very overwhelming…read more Mark s. was absolutely wonderful to work with. Our first time purchasing a fridge, he made it so easy and we saved so much! Without a doubt, he's giving you the best deal out there. The customer service was excellent. The Jarrell Company truly have an appliance for any budget. When our new LG French door, stainless counter depth refrigerator arrived, the gentlemen were extremely nice. Not a single ding or scratch on it, and runs very quietly. So happy with our experience and will recommend to all friends and family. We will definitely be back.

From the owner: Our Grapevine showroom offers designer home appliances, from ovens to grills, plumbing, lighting,…read moreand decorative hardware. Whether you are a designer, builder or homeowner, we have everything you need to make your home both beautiful and functional. We also have a staff of experts here to assist you along the way!

Always great service for sales & services. Competitive…read morepricing on tires & wiper blades. Have purchased 4 sets of tires over 8 year period. Keller Springs location next to Braum's.

I recently bought a refrigerator here. I could not have been more pleased. it was super reasonable…read morefridge that got delivered the same day that I bought it.This is a mom and Pop store. I really appreciate the way they treated me versus Lowes/Home Depot. I'm quite certain that if I would've bought a refrigerator from a big box store it would've been multiple days before they delivered it and who knows when they're coming. These guys called me 10 minutes before they came to notify me they were almost there. Excellent experience!

Very professional, personable and reasonable. Repaired our Maytag washer quickly. He saved us from…read morehaving to replace it. Thank you Arny!

I was referred to Arnie to fix my leaking washer and he did a great job! I called him first thing…read morein the morning and he made it out to my house within the next couple of hours! He fixed the problem and even helped level my new washer and tripped check that the problem wasn't happening anymore! I thought I was going to have to get a new dryer and he saved the day! If you are looking for some urgent assistance Arnie is your guy. 10/10 recommend!

We have shopped here for years. The store is gianormous so come prepared to cover ground. Just set…read moreproper expectations so you have a good visit. The store is so well laid out. They do a great job with merchandising. Employees are super friendly to the point of overboard. Super larger parking lot. Even sell little extras. They have a range of values and price point to serve nearly everyone. The styles have some variety and still tend to be fairly middle of the road but we have found a few pieces that meet our taste.

Got a quote for flooring which they said they'd honor if I ordered within two weeks. Went home and…read moretook measurements. When I called to play the order they counted the price and refused to honor the price they gave. Absolutely insane business practice and I'll never be doing business with them again. EDIT: I called the number they asked me to call. That went absolutely nowhere. Wild business practices to not honor quotes given. Stay far away from this business

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

Bought a refrigerator from Made Appliance Outlet Store. Sales person Joseph was very knowledgeable…read moreand patient as I went back a couple of times trying to decide on which one. Found one that fit everything I was looking for and at a reasonable price. Delivery was seamless and very professional. Couldn't figure out some of the features and they sent out a technician to ensure everything was working. All the staff from manager, sales person, delivery, and technician were very courteous and helpful. Great experience. Love my new fridge!

I am not a stranger to purchasing "dinged or scratched appliances." In the past I have gotten great…read moredeals this way when I lived in CA and wondered if I could do the same here in TX. I happened upon Sparks Appliance after spending time shopping down the road at NFM. NFM had a large selection but I was less than excited about their prices. While at NFM, I looked for other appliance sellers on Google and found Sparks. They were close by so I decided to see what they had to offer. The owners Shanon and Tatiana were friendly, down-to-earth, and helpful. They had the most recent version of the LG washer I previously had and Shanon let me know they had matching dryers at their warehouse. The washer had a few scratches on the top but that was it - no other issues. He offered to let us come back and inspect & approve the dryer before delivery and that's what we did. The dryer ended up having a bump in the back and that was it. Both blemish issues were not a big deal to me because I store my laundry baskets on top of my units. We saved more than 50% off retail by purchasing at Sparks. They tested the units prior to delivery and make sure they work and also tested them again in our home. We are completely happy with our purchase!

I've never had a repair service show up on time. He was punctual, knowledgeable, very respectful…read moreand got the job done quickly and efficiently. He was so honest too! He could have told me anything was wrong and I would have not known any different, but he showed me the baby sock that was stopping up my washer and got it out and running even better than before! Seriously, call him for any of your appliance repairs, he's the best! I will only use his service from now on.

Our horrible Samsung refrigerator went out recently. We went to Home Depot and worked with Rick…read moreCooper. He was very helpful. We told him about a bad experience with Lowe's. It took us one month to get the dishwasher delivered and installed. That was unacceptable. Because of that poor experience, we chose Home Depot. On the 20th of April, Rick sold us a LG, dual ice maker, 4 door refrigerator. It was delivered and installed on 4/22/26 at 9:30 AM. Our old one was taken away. From the salesman to the delivery and installation guys, it was an stress-free and pleasant experience.

Only reason I tried Home Depot over Lowes or Ace this time was because I was given a gift card and…read morethis experience proves why you should never go to Home Depot. Placed online order for pickup of mulch etc. two hours later received email & text notifications order was ready for curbside pickup. Upon arrival an hour after I was notified, I followed online instructions to notify them to load my order. 20 minutes later and watching multiple employees just walk by and look at me then go back to playing on their phones, I went in to customer service. Three ladies working at desk. Only one customer being served in front of me in line. The other two saw me but never greeted me or asked to help. Ten minutes later, it's my turn and I tell them I've been waiting in pickup for 20 mins. The lady looks at her machine and says "sorry. I don't know why I didn't see this". She walks around confused and asked other ladies for help and comes back to tell me to go to Garden center and show them a barcode she handed me. I pull around to the Garden center where they told me and nobody was there. No order in sight. I walked in to the young girl at register (who was recording selfies) and explained my situation and asked where I needed to go. For 10mins she struggled on the computer, her cell phone and even my cell phone. A long line formed where other customers were badgering me because I was waiting on the girl. She looked at me after 15 mins and said "none of my stuff is working and I can't call anyone. G to customer service" where I just was. At this point, after an hour struggling to pick up and online curbside order, I walked back to customer service and ask for a simple refund. After struggling at register for 10 more minutes, they tell me the system is down and can't process a refund. I asked for the store manager several times. After 15 more minutes, not a single manager appeared or responded. Several employees attempted to help but none of them knew what to do and seemed to be annoyed with me and my issues. After almost 1.5 hours, I gave up and told them to load my order so I could leave. Again, they could not find my pending pickup order so they had to run all over the place to fulfill the order like I just asked for it.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.