We were in this past weekend to return some items. About five minutes after leaving Cycle Gear, my…read morehusband starting receiving numerous calls from "unknown caller". And then a text informing us I had left/dropped my driver's license at the shop. OH NO! We turned around immediately and went to retrieve it. Everyone knows what a hassle it is to lose your DL and dealing with DMV. Not to mention I might not have known for days. Thank you Celi for calling so many times and Andy who was the desk when we came back for going above and beyond.

I'm usually helped by female staff. Sorry, can't remember their names. But really knowledgeable,…read morefriendly and helpful. A1 customer service. Just wish there was more parking in the front. Smaller location but a good variety.

Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

Estuve buscando un lugar confiable para darle servicio a mi cuatrimoto y aquí encontré un excelente…read moretrato y servicio! Recomendado al 100%

From the owner: Or mission is to be the best motorcycle shop in the state of Baja California by serving you…read moreefficiently in the motorcycle maintenance

I can't say enough good things about this place! They went above and beyond with my helmet and…read moreglove purchase. In particular: - Colin, whose enthusiastic and jovial energy make it a joy to be a returning customer - Johnny, whose competence and professionalism vastly exceed his pay grade and age You won't regret paying them a visit!

Stopped by to grab some new riding gear. Shout out to Colin and Jarek absolutely took care of me…read more Super friendly, super knowledgeable, and made the whole process easy. If you need gear and good people to help you out, this is the spot.

Sugar in the gas tank is what i found after they under priced themselves on clutch work!!! Warning…read moreof Maiks moto malos

I preface this by saying that I hardly ever write a review. But this was above and beyond when it…read morecomes to customer service! I was desperate to get hold of some parts for my shoes and most places were out of stock. I called Motonation because they are a Sidi dealer but I wasn't optimistic of my chances. Naima answered the phone and was very helpful. She was knowledgeable and friendly. One of the things that blew me away was that she followed up to resolve my issue!! Overall friendly, knowledgeable and customer oriented service!! Happy customer! Thank you so much Naima!!

This past week, I called Motonation/Ciclistica America for customer assistance with a pair of Sidi…read moreErgo 2 Carbon shoes that I've had for over ten years. Was unable to find a much needed part anywhere. Ended up speaking with Morgan Tupper in Customer Service and she was TRULY exceptional! Morgan had the part I needed in her spare parts inventory and sent it out immediately. She couldn't have been more pleasant. Can't thank you guys enough!! My Sidi shoes are again ready for my next road ride...

Hands down to Hector, Carla, Leo and the rest! The best crew, super helpful and knowledgeable. Will…read moredefinitely refer Del Amo to everyone who's interested in buying motorsports!!

They will sell you recalled vehicles without telling you and then ghost you and refused to answer…read moreany phone calls or messages or texts. The people at the service department however are very nice. The sales manager, Marco is extremely condescending and will refuse to talk to you or hear you out if you don't have something nice to say. One of the workers there tried selling me marijuana while on the job how unprofessional. Do not trust the vehicles they sell there! theyre always jumping through loopholes at this place to get you to buy something