Top notch customer service! Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear! read more

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with getting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance. read more

This is one of the largest cycle gears I've been to with quite the selection. They also have used bikes for sale. We didn't buy anything......I could have.... But I shouldn't... read more

Cycle Gear - Auto Parts & Supplies Near Me - San Diego, California

Love the service, choices, and helpfulness of the staff. We have some very knowledgeable people working in the store thank you

Scoured local resources for summer road riding pants and came up short. Even after asking a rep at Cycle Gear who said they don't really carry summer gear. I said OK and perused the merch and lo and behold found Bilt Blaze mesh pants. I asked another about hip armor and he was able to show me exactly where it was. Fast forward to checkout. I'm not a huge 'ask for mil discount' b/c so few places offer it anymore. I was more than shocked to find they offer a 20% discount for those of us who gave Uncle Sam a blank check payable with our life. AND the young man thanked me for my service, which I replied with an emphatic "You were worth it." Cycle Gear has a customer for life. Thank you for your generosity. read more

Cycle Gear - Motorcycle - Auto Parts & Supplies Near Me - San Diego, California

First, and not the fault of the business, parking absolutely sucks here. It is SO bad that people park on the street. We had to stalk someone as they went to their car so that we could get a spot. I highly suggest you back in, as it will make it easier for you to nose out at the first opportunity (I've never seen so many people back into a spot as I did in this parking lot). Again, this is not the businesses fault, but it's worth mentioning. Worthy of note, we did go on a Sunday. Went in with the hubs, he needed a new cycling jacket. We were on our own for quite some time, male employees passing us as he tried on jacket after jacket and we wandered aimlessly through the store. Finally a woman passed and we caught her eye and asked her a question, she was helpful but had to head up to the register. Just as we were about to settle on something another gal came up to us and actually asked if we needed help. She was VERY helpful, pointing out that the jacket we'd chosen didn't hit the elbow properly. She asked him some questions and went and got us the perfect jacket - hit the right spot on the elbows and had the perfect overall fit (he's more of a sport cut, larger in the shoulders). We would visit them again. Thank you for reading my review. read more

Super helpful staff, helped me with my helmet selection. I ended up with my wonderful Arai quantum-X

Every time I go in there, they don't have any of my tire sizes in stock, when I find a comparable brand with my size, I call in the store to ask them about ordering them, and either their catalogs don't have that same size, or they just can't be bothered to look in their books. The tires will be full price, and if I ever walk in there with my rims, or looking for tires, they tell me that I have to wait till the next day for service, and I have to leave my stuff with them, so I went ahead, and bought tires online, the correct size for my bike, and brought them to that store to install on expensive alloy rims that were in brand new condition. I stood there, and watched the guy who was acting like Mr. Motorcycle put my rim in the tire changing machine, I don't know how he did it, but all up and down the side of my rim was deeply scratched like he was holding sandpaper in his hand while there was supposed to be nothing at all touching those areas, then I watched him bring the head of the tire changing machine down to the tire, and rim, put it underneath the tire on the outside of the rim, then he manually put in the bead of the tire in on the other side of the rim, when he turned that, it gripped up on the bead, and instantly ripped the bead out instantly tore through the side wall, destroyed my brand new $200 tire, left deep gouges, and scratches all over my brand new $1000 wheel. His response was yeah, it'll happen, opps, I'm sorry. It took me days to reach the store manager, and Cycle Gear employees were fighting with me over the phone every time I called. Apparently nobody answers the corporate office phone number that's listed online, and if you look online, they only scratch people's rims. Buyer beware, tires sit on their shelves until they're old, handled, oxidized with age, and if I spent over $200 on a brand new tire, I would not want my tire to be handled, and oxidized with age read more

Cycle Gear - Auto Parts & Supplies Near Me - San Diego, California

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UPDATE. Love this store. Every visit in has been pleasant with very knowledgeable staff. Always so helpful! Love people who have the same passion for riding and informative about gear that suits your safety and your style. In continuation of my first review... have been back on two wheels but at very light riding. VERY VERY light. That freedom feel is so hard to take away even when it can take you away (permanently). I am 100% crazy to get back on and I clearly know that. This time I am rocking a full face (not half helmet), upgraded to top quality face visor (no more sun glasses), and wearing gloves at all times regardless how hot is is (no more bare hands). If you read my first review this is just a continuation! We can thank modern medicine and expensive medical procedures to look "normal" again. And we protect as best we can this second chance at life with GOOD SAFETY GEAR. My ARAI helmet had to be ordered and shipped to store. I tried on a similar style helmet to check the sizing before placing the order. Just a note, styles aren't always universal. I got the Defiant-X style which fits smaller and narrow face and heads and spent a pretty penny (~$900). I'm bummed that Arai would discontinue the Defiant-X style one. Now I have a classic style you can't get anymore. I upgraded my mirrored face shield to VAS-V Max Vision (blueish/green) for an additional (~$125). Looking outward it looks purplish and polarized. Looking in word you can't see anything. No need for sunglasses! I get a lot of looksy-lous. A lot of other riders give me kudos. Even random strangers. My helmet does pop - very me! My style is my style. read more

Cycle Gear - Getting new motorcycle helmet tested. - Auto Parts & Supplies Near Me - San Diego, California

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the staff was friendly, knowledgeable, and genuinely interested in helping me find exactly what I needed. They took the time to answer all of my questions without making me feel rushed and gave honest recommendations instead of trying to upsell. Highly recommend! read more

Don't waste your time or your money with this place. Every time I go there, they are out of stock of anything I happen to be looking for....Gloves, helmets, jackets, pants, boots....EVERY TIME. Then, when they look at their system while you wait 20-30 minutes, you find out that the online system is showing they are out of stock as well and the associate who helped me today told me that it takes 6-8 weeks to get something back in stock. This is why Amazon is destroying brick and mortar stores and will continue to do so. Why waste time with Cycle Gear stores at all when they can't even keep their own product stocked....an Arai helmet shield, which is very, very common. I will give my business to Amazon from now on. read more

Nick was a huge help. I came in with some weird old sidecar rims and he got the tires mounted perfectly. Great customer service- I'll be back for sure! read more

I just got back into riding after 30 years. I was able to get my boots, jacket, pants, helmet and gloves from the store. All of the sales associates were knowledgeable and helpful. I would recommend this store and will use them in the future for any additional needs. It is easier to park on the street and walk in. read more

Hi! I'm a 70 year old female and not a cycle enthusiast. But I do way to give a shout out to this place. A few months ago I was shopping at this strip mall and accidentally locked my key in my car. Pouring rain and I had Called AAA. While I was waiting, a nice gal came out of Cycle Gear and asked me to wait in the store so I didn't get more soaked from the rain. Offered me water or coffee. Told me to stay as long as I need, even sit down at a table. In this day and age, being nice is getting to be more uncommon. I truly appreciate their kindness. And very nice looking young men work there in too! I might be 70 but I'm not dead yet! Thank you all and the nice manager too! read more

Barbara and Danny are very helpful and easy to work with. Danny helped me find a new helmet, which took a little while as I wear an XS and supplies are limited. Highly recommend this store. read more

Cycle Gear is THE BEST. I come here all the time. I have gotten all of my gear here. Except for my KTM gear because cycle gear doesn't have any KTM gear bc of contracting or something. I got My shoei helmet, sena, my lady adv tourer boots, my tcx shoes, both of my leggings, and now my revit pants! I love that I can buy online and try in store. They are super great about returns. Shout out Ben, the manager who ALWAYS helps me out and goes the extra mile for me because it is so difficult finding riding pants as a curvy woman. Ben is THE BEST. And jeff - who is no longer at that location will be missed. Also Ryan is freakin awesome and has helped me with my helmet and shoes and set up my sena for me perfectly. Miguel is freakin cool too- These people Rock and the products are amazing. Bike night was cool too! I'll be back to bug these guys some more soon! read more

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Had the best experience here when getting gloves. I was looking for something sturdy to start my safety riding class last month. I tried a couple alpine stars for both men and women, and surprisingly I fit better in the men's gauntlet because the women's had longer fingers. Rico helped me find and order the perfect gauntlets. If you ever come here ask for Rico, he's real nice and good at explaining stuff. I was also looking for a helmet back then and Rico helped me learn I was a medium size. I was conflicted if I wanted the sedici strada navy blue or the arai corsair x in silver, but Kevin explained how beneficial arai helmets are in the long run due to hearing protection and how that helps riders focus more on the road. I was recommended ear plugs too. I feel lucky for the help I received and because I know I got great gear, I will be back for more soon! read more

Cycle Gear - Alpine star Stella sp 8 v3 - Auto Parts & Supplies Near Me - San Diego, California

I ordered some stainless rear view mirrors. Good price and quality. At first it said they would be delivered Tue and later changed to Fri. They wound up arriving Thur. Though ordered online from Cycle Gear they came from COMOTO, a huge after market retailer for Cycle Gear, J&P Cycles and RevZilla. read more

Cycle Gear - Rear view mirrors - Auto Parts & Supplies Near Me - San Diego, California

Giving a huge shout out to Alex at the cashier and Danny in the helmet section who have taken care of me these past two days. They gave me great recommendations and made a difference in my experience. Both are solid and amazing dudes. Appreciate these two very much! read more

Super helpful staff. So many options to choose from. Special shoutout to Kyle. I came to buy my first street helmet. He was working so hard hooking up Bluetooth to helmets and giving recommendations for like 2-3 hours straight. A few other staff member gave me some recommendations and pointed me in the right direction being a new rider. read more

Had one of my best experiences at CycleGear today. Honestly the staff here is usually great, but everyone I worked with today was exceptional. Shout out to Danny in helmets who was super knowledgeable and patient as he helped me find the perfect fit and the best safety ratings while sticking to my budget range. Shout out to Francesca and Olivia who measured me and made some fantastic recommendations for riding pants, can't wait for them to arrive. You all helped me spend my money a little too well today. Thank you! read more

A shout out to Cycle Gear. Thank you in particular to Danny for helping me with my helmet today. A few weeks ago Guy helped me decide on a jacket too. Both of these gentleman were friendly, knowledgeable, and helpful. I got more info and good advice on motorcycle related things beyond just what I was needing help with too. The item that was shipped to my house from the warehouse came several days early also. I will continue to return read more

Abunch of great guys/gals over there! I already recommended them to some of my riding coworkers who needed a shop that was open on Sundays. I walked in as a brand new non-rider and they helped me pick gear appropriate for my ride, and made sure all of the gear I got, properly fits which, without them, I would've definitely picked the wrong size. They also weren't shy about letting me know about deals/discounts and how to apply for them. As a consumer, it's always a great impression when the workers actively help you save money. 11/10 will be going there for all my gear needs and just overall questions Staff availability- 9/10 - usually able to find a person to help, if it's busy be reasonable, it might take a second Gear availability- 10/10 - had everything I was looking at online and more Friendliness- 10/10 - insanely friendly (Haven't taken pics of all my gear but Ill include the things I do have photos have) read more

Cycle Gear - Auto Parts & Supplies Near Me - San Diego, California

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POOR CUSTOMER SERVICE. Come here if you want to be ignored and waste your time. My son and I came in to purchase a couple helmets for an upcoming Motorsport event. After looking at helmets for about 15 minutes my son asked an associate for assistance. The associate then took down an couple of helmets we pointed out. I observed another customer in military uniform (Navy) and asked the associate to assist him first. (I'm a Marine Corps Vet) The associate told my son and I that he would be right back. I noticed a female customer walk in and the associate told the customer in uniform that he would get someone else to help him. The associate then started joking around with the female customer as he began to help her. My son and I waited for another 25 minutes and the associate was nowhere to be seen. After another 15 minutes I observed the associate that had helped us earlier walking towards the helmet section. I asked the associate if he could please help us with the helmets he had shown us earlier. The associate said, "I'm sorry, I'm on my lunch." I don't have a problem with you taking a break or your lunch, but please don't tell me you'll be right back and then go help a cute girl. Long story short, my son and I walked out disgusted with the service. As I walked out, I noticed several customers standing around the checkout counter with no associates around to help. I went to Fun Bike Center and purchased 2 helmets and some other accessories. It was slightly more expensive but I'd rather spend even 50% more to support a company that appreciates the customer. read more

I just want to give a big shout out to Kevin in the helmets department. When I spoke with him over the phone today he was fantastic, very friendly and very knowledgeable. He helped my confidence in the whole helmet buying process a lot and helped me narrow down the few helmets that fit my needs. He's the reason I will be going to Cycle Gear to buy my new helmet even if I can get it somewhere else cheaper. I don't know if managers read these reviews but I hope his effort, knowledge, customer service, and care, do not go unnoticed. And if this can be relayed to him, thanks again man! read more

This is one of the bigger Cycle Gear stores we've been to (the other one that we are most familiar with is in LA). Lots of space, great selection and great post-Thanksgiving deals. And of course the staff are very helpful and friendly (it seems to me riders are just really nice to each other in general). I finally made my first helmet purchase so that I could ride as a passenger. It's after Thanksgiving, and apparently it's the best deal for the Shoei RF-1200 helmet my husband has ever seen. So even though we weren't actually planning on purchasing anything when we walked in, we ended up whipping out the credit card. Aside from the sales, I liked that this store had a sizable Women's section. There were several female customers entering the store to buy their own stuff, so that must mean something! They had a vast selection of ladies jackets in both textile and leather, although I didn't see the Dainese ones I was looking to purchase. (Instead I found size XS gloves marked down to almost 50%. That was also apparently a must-buy-now-item based on the price.) I was considering taking a rider's course to get the first-time rider discounts for all the gear I might need (and get that badass M on my driver's license) but no need for that now, as long as I'm content with being just a passenger! read more

Cycle Gear - Great discount on my new Dainese gloves! Almost 50% off - Auto Parts & Supplies Near Me - San Diego, California

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They are great with general needs of a motorcycle rider of all types. Im glad they have 2 places in San Diego..

I came in to try on jackets to upgrade my 7y/o riding jacket. I was fortunate enough to get help from Rico who spent an inordinate amount of time helping me understand the various features of a few models I was considering. I also asked about a couple of other products with which he was equally helpful and knowledgeable. If everyone in Rico's role were just knowledgeable, friendly and helpful (and they may very well be), perhaps other people would buy a $900 riding jacket without the sales-person every suggesting they buy anything. In fact, I did not have the credit card I wanted to use, on my person at the time I was in the store but was very insistent that Rico and his team get credit for the sale. I went home, picked up the phone, and placed my order with Rico later the same day. I've never gotten anything less than stellar customer service at this store and strongly recommend you consider shopping there for motorcycle gear from entry level to professional. read more

I have been going to Cycle Gear for a few years and I thought why do I keep going here and not other stores that our closer to me? Then I realized it was the friendly and knowledgeable staff at Cycle Gear Kearny Mesa! One staff member that has now become a "trusted advisor" for me is Kay. She has guided me thru riding shoes, helmets, gear, gloves etc and never has steered me wrong. But here greatest gift is knowledge. She has been able to do things like synching multi headsets up in minutes that would have taken me years. So, the reason I choose Cycle Gear Kearny Mesa is the knowledgeable staff, in particular, KAY. read more

Cycle Gear - Auto Parts & Supplies Near Me - San Diego, California

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They had an incredible selection of safety gear. I hate to call them the only game in town, but they pretty much are. I visited a few gear shops for dealerships but their gear is more fashion related, not serious protection gear. The people at Cycle Gear sell actual, serious protection gear. I have loved every single item I've gotten from them. The staff is exceptional at helping me dial in what I needed every time. Thank you. read more

Helpful employees in the back and around the store. However, there are 2 male employees that work in the front that will pull you to another register so they can go and help other customers that were in line BEHIND you. You will stand there like a dummy as you watch them help other customers. What kind of service is that? read more

They were so attentive and helpful. The sheer knowledge. I was looking for windshield parts and they advised the best way to get them and it wasn't even with them. They didn't talk down to be about airbag vests and helped me decide what was best for me. Service/parts deferred when needed. I will go back. Plus... they have vet discounts!! read more

I went in to cycle gear looking for a helmet and some other gear but also didn't want to spend a crazy amount of money. Danny in helmets did an amazing job with answering all of my questions and he was very knowledgeable on the products. Danny was able to efficiently handle like 5 customers at once which is what encouraged me to write this review. Not saying the team at cycle gear isn't good at their job but I really enjoyed how well Danny's customer service is and I'll be going back to him next time. read more

Just bought my first motorcycle off OfferUp yesterday l, went into a Harley Davidson store earlier today, felt a little awkward and out of place a bit.. and prices were so high on top of it. Went home to reevaluate then went to Cycle Gear armed with minimal knowledge in searching for a helmet. I was perusing the helmets trying on ones I read about online when a wonderful human named STEPHANIE came and bestowed a fountain of knowledge super willingly and happily. She taught me the proper fit for helmets and what to look for when trying them on which I had no idea so it was immensely useful. We went helmet to helmet helping me find the perfect one. Made the whole experience so enjoyable and I felt very welcome. Went around the store and checked all the gear I'd need to accumulate to safely start riding, whewww it's a lot. I was trying jackets on when Stephanie passed by on her way helping someone and taught me that jackets need to be tight, not loose how I normally dress, for safety. Duh. As I walked around w my friend, other employees kept casually checking in on us if we needed any help which was good. Eventually I built up the courage to ask one of them a question about jackets. BEN was also immensely helpful. Answered and humored my noobie questions and gave me multiple options from cost to safety and style and comfort. Was so sick. He also continued answering questions about gloves too. Showed me a bunch of things he recommended weighing cost, safety, style, and comfort again. And since he was doing such a good job and was so informative I was like ok cool how about pants. And he did it again! So informative and casual! The employees were all so authentically welcoming when talking to a blundering buffoon like me into a lifestyle they're so obviously passionate about. It was nice to not felt like knowledge was being gate kept bc I didn't have the language enough to ask the right things. I will absolutely be coming back here to spend as much money as I can afford. Thank you Stephanie and Ben! read more

The sale staff was not helpful at all when trying to buy a new helmet. I will try to never go back there.

The sales rep Kevin T was awesome very knowledgeable and willing to take his time to help us

In years past, I would buy my gear online but with the level of service I've been receiving lately and the fact they price all US based websites. I've been buying tons of gear at the Kearny Mesa Cycle Gear. Ben was awesome and worked with me on figuring out the best size suit to buy. I was convinced I wore one particular size since its been the size I've been wearing but suggested a different size and he was on the money. I forget her name, but she works in the helmet department. Super knowledgeable and installed (for free) a new shield and a cardo packtalk bold on two helmets we purchased on the spot. I'll keep coming back for the exceptional service. read more

Cycle Gear - Helmet, suit, and gloves purchased at Kearny Mesa Cycle Gear - Auto Parts & Supplies Near Me - San Diego, California

While the employees are both nice and helpful, buyer beware. There's typically a significant price different between the product offered on their website and what they try to change you online. I reserved a tire online for $78 yesterday, they tried to charge $91 on pickup today ($99 otd). This has happened for air filters, oil, gloves, etc. I'm not sure whether there's a communication break between corporate or it's the local management but this keeps happening (over months and frequently enough it's not a weird something-just-went-on-sale issues). Make sure you've checked prices online if you don't want to pay $10+ more an item than the online price. read more

Plenty of selections at this store. They have couple motorcycles inside the store. Friendly staff. Parking can be a challenge. read more

Me and my friend came here to browse for our bike gear and get info. Danny was extremely helpful and very knowledgeable on everything bike related! We felt really confident in his recommendations. Guy was also very helpful in understanding the different safety levels on the different gear. We will definitely be shopping for our gear here from now on and well into the future!! read more