Wow.... Never have known of a hot pot place like this besides in Taipei. Remember when those fill-your-own-bowl-pay-by-weight yogurt places popped up? This is basically the hot pot version of that. Its VERY EASY to grab too many fixings and end up paying for it! It's not a bad thing, just be careful! The walls are stocked with gorgeous, fresh soup ingredients from wall to wall. The restaurant is brightly lit and really invites you to stuff your bowl with all these fresh ingredients. This was the perfect place post-Ironman triathlon for my bf to really fill up! He ended up grabbing so many ingredients that the server had to bring his soup to him in TWO BOWLS. I too was overzealous and was only able to finish half of my hot pot. The endless amount of veggies, mushrooms and plant-forward protiens available made it all too easy to pick too many ingredients. Everything cooked up fresh and delicious and the soup was savory and comforting. We absolutely enjoyed our visit and hope to come back again in the future! read more

I am a big fan of Big Way (pardon the pun!) as they have a wide range of ingredients but I find it to be inconsistent at times. I always opt for the tomato broth but found it can be very salty one visit and very bland the next. Service is decent, but I do feel rushed sometimes when servers ask if they can take my bowl when I'm still eating. I do love the free tea during happy hour and ice cream at the end. read more

Interesting concept to weigh your hotpot after selecting a variety of things to put inside. You first choose all your meats, veggies, tofu and now fried options before heading over to the counter to pick your broth. I thought I had quite a lot of food to find it come out to only $22.00 which wasn't too bad. The waitresses were extremely nice and helpful as I had a party of 4 and during a late night rush hour, they helped us find a seat for us to sit. You even get ice cream right after your meal for free. Overall not bad, just wish I had a better eye for how much food I can eat read more

Came here on a weekend afternoon for a quick bite, got seated promptly after receiving notification from the online waitlist that our table was ready. Line to pick food moved fast and food actually came out a little too (?) fast. Complimentary ice cream at the end of the meal this time was chocolate. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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DIY hotpot place where you can pick your own ingredients, broth, and the staff will cook everything up for you. Of all the ice cream flavours available, black sesame takes the cake read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

Happy hour get free milk tea/green tea. You can choose how much meat/veggies. If you take too much, they'll give free togo box. After you finish, you can get free ice cream. The flavor changes every time i visit. I love how the soup is actually spicy. The tomato broth is sweet. If I'm in the mood for spice or the numb feeling, I go for the mala soup. read more

Big Way Hot Pot - Tomato broth - Hot Pot Near Me - Vancouver, British Columbia

Came here once after a Whitecaps game at night I am so impressed with their speed and service given how busy this location gets. During our visit near Halloween, they had drink specials where if you spend $30 you get a free drink and I thought this was a nice touch. It was a nice fruity Calpis with clear pearls. There are "bar seats" near where people choose their toppings, but if you go past the cash registers, there are additional tables past that area. They also have a washroom stall. They have the free ice cream here after your meal and that night it was a milk tea soft serve cone! read more

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We headed to downtown Vancouver to look for some good eats and ended up in this holy grail. Although we have a big way in California, we decided to try it for the first time in Canada. It did not disappoint! It definitely is on my hot pot list. Everything is served malatang style which is by weight and they have A LOT of veggies, meat, tofu, noodles options... you name it! The staff was knowledgeable and nice. The food came out quick! We also were served free ice cream afterwards which was a nice palette cleanser. If you are unsure what to start with, you can never go wrong with miso as your base! Hot pot is definitely my go to favorite food and this one was one for the books! read more

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I always wanted to try big way hotpot and finally did on the weekend. Ambience is great and service is really good. Staff are polite. This was my first experience here. The staff gives you a golden plated bowl and you can choose from a bunch of options in terms of veggies, mushrooms, tofu , noodles, rice cakes, and so many other varieties of each of these things. I was really confused this is all so raw how will it taste good. Then they weigh your bowl and ask you for the broth. I chose mushroom vegan broth. And you can get a separate small bowl of all spices like kimchi , bbq sauce , red chilli and so much more. Then they bring this amazing hot pot and when I tasted it everything was really good and delicious. The spices just added on to it. Quantity is huge and this definitely is on healthier side as well. Really liked the experience and highly recommend. They give an ice cream too afterwards :) read more

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Came here on a weekday night and was surprisingly able to get a seat right away. Sometimes it could take up to half an hour to get a table! There was no waitlist and there were barely any seats left but I was lucky enough to find one last table to be empty just a moment ago. The wait staff was cleaning it for a minute so the wait was very short. I made it my mission to get my hotpot price down to $10 by making my bowl weigh less at the counter than usual and was successful with 50 cents over! I avoided the heavy noodles and got only a few dumplings and stuck to thin slices of meat and a few veggies. Still got full by the end of my meal. I chose the miso broth with mild spiciness and I thought it was delicious. Mild is perfect for those that don't want to sweat so much from eating all that spicy flavor but still want some of it in the food. The dumpling with the salted egg inside was so good. I also liked the fish fillet. I got some scallops as well and thought it was tasty. Free ice cream is always given after the meal. The ice cream that day was milk tea flavored and I thought it was tasty. The staff were glad when I told them everything was great when they asked me about the food. The staff were nice and I felt taken care of. My water pitcher was refilled very often. The staff were quick to take my finished bowl and give me my ice cream. They were so quick with it. Overall this is one of the best visits I've had at any of the big way locations and will be coming back. 5 stars based on this visit for sure. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

This place is super popular at the moment. Long waiting lines during peak meal period. Gimmicky hotpot concept. Assembly line pick your own ingredients (vegs, protein, seafood, noodles, etc. When completed, cashier will weigh your bowl and charge accordingly. Pick your broth, wait in another line and staff will direct you when a table becomes available. When your bowl is completely cooked, they will bring your bowl to you. I picked some beef, vegs, tofu, mushrooms, fish balls, plain noodles. As far as the food of goes. Nothing extraordinary, more like making ramen/udon at home with alot more ingredients. Tomato broth was mediocre, probably from a can. Reasonable price, decent value for your money for the food and a unique hotpot dining experience. read more

Big Way Hot Pot - Inside seating - Hot Pot Near Me - Vancouver, British Columbia

If it were a drinking game, playing "Spot the Hot Pot Restaurant" in downtown Vancouver would get you wasted in a hurry. Even so, my wife and I were intrigued from the very first location we encountered, which just happened to be this one. The enticing array of sliced meats, veggies, and various edible aquatic critters idling in salty pools waiting to be devoured spans a wall running halfway to the back of the restaurant, was all the advertisement we needed. After checking in, a host(ess) explains the procedure: grab a bowl, fill it up with ingredients (warning: this is a pay-by-weight establishment!), and select a broth (or dry rub) to finish it off, pay at the counter, surrender your creation to the soup sorcerers behind the curtain, grab a table, and wait for your piping hot concoction to arrive, a few short minutes later. For added customization, there's a topping bar containing such delights as green onion, cilantro, salt, sugar, vinegar, diced garlic, and all manner of sauces you're also likely to find at a Mongolian Grill, ready to be scooped into little brass serving bowls which you can take back to your table, and apply at your leisure. In the end, our eyes proved larger than our stomachs. If you can finish the whole thing, you either underserved yourself, or you have a truly impressive appetite! Both my wife and I ended our meal with enough leftovers to go to last for another meal and a half, each! Fortunately, it does not suffer much from the re-heating experience. Lastly, a soft serve cone of (taro?) ice cream awaits you, should you somehow still have room for it, or are simply in desperate need of cleansing (and cooling?) your palate. It wasn't my favorite flavor of ice cream, but my wife and kids loved it, so I am clearly in the minority here. More than anything, even the delicious flavors (and everything was truly, wonderfully fresh and delicious!), my wife and I both remarked on how efficiently the whole place was run by the servers and bussers. As soon as a table was abandoned by its diners, than a veritable host of employees swooped in, bussed it, cleaned it, and turned it around for the next group. Similarly, each time one of our bottles of lemon-water was emptied, it was promptly replaced within a matter of seconds, sometimes without me seeing who it was that did it. Even our ridiculously bulky double-stroller was accommodated without issue or complaint by the staff, or any nearby customers. All in all, a shining example of an efficient, well-oiled customer service machine, without a single flaw to fixate upon. Hot pot may be pricey (well, it is when you overload your bowl, as we did), but it was one of the most fun, memorable, and tasty dining experiences we had in Vancouver, and one we are not likely to ever forget. I foresee a return visit when we make our way back to Canada for our anniversary trip, next year! read more

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Went here during lunch hours during the weekday. It's super packed, and waiting list was pretty long. We put ourselves on waiting list around 11.45am and got in around 1 pm, it was pretty long wait. Ingredients consistently out, and takes a while to get refilled. I got all the balls with filling inside, some meat and a few veggies. Lunch time is happy hour, so drink of the day was included. The total was $14.91 after tax. I got some points to use so I got $10 off. Very affordable lunch in dt area. Food was great as usual, pork bone broth was tasty. Drink I picked was passionfruit, but it was too sour. Free ice cream of the day was milk tea. Honestly it's kinda mid. Big way is the place to satisfy the "hotpot craving" but not break the wallet. Not my favourite location tho. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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Came here on a Saturday evening for dinner and were told we had 16 groups in front of us when we added our name to the waitlist. I thought it was going to be a long wait but we received a text about 10 minutes later stating our table was ready, so the wait wasn't bad at all! The service is very efficient and the turnaround time for the tables is extremely fast. One of the great things about this place is that you're charged based on the weight of your ingredients, so you can eat as little or as much as you want. The variety is really impressive, with something for everyone! For broth, we got the Collagen Bone Broth, Tomato Broth, and Tom Yum Broth. They were all delicious! At the end of our meal, we received complimentary soft serve ice cream. The flavor of the day was Black Milk Tea and it was soooo gooood! Overall, it was great value and the interior is so cute! This was the most aesthetic hotpot spot I've been to. read more

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This one is smaller than a lot of other locations, but considering it's downtown, it's fine. I don't really like the fact that most of their stores squeeze all the tables together like they are actually fire hazards. Food wise it's consistent to other chain locations. I think the location is very convenient! read more

We loved this place so much we came back twice in our trip. For rainy, cold weather this was absolutely perfect. The wait was almost always constant, so make sure to get in on the virtual waitlist before heading in. Service was great, and they seem to have a system down to navigate busier times. You basically put whatever you want in your hotpot into a bowl, choose a broth flavor, head to your seat and they bring your hotpot to you. Both the house and the Tom yum flavors were great, but others seem to also love the tomato based flavor. I think it's great value (for American dollar) and we loved it! read more

Big Way Hot Pot - Tom Yum broth is delicious! - Hot Pot Near Me - Vancouver, British Columbia

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I think this is probably my second fav hot pot place so far! It's different because you pay by weight but honestly, it came up to about the same price you would pay for a regular hot pot place with the same amount of quantity. It of course depends on what ingredients you decide to put, but I had a lot of light meats and no noodles. We went to their Robson location which is pretty small so we were lucky to get a table! Our server was SO sweet, she took the time to explain everything to us and had the brightest smile. I got their signature ma la tang broth (pork based) which was not too spicy, it was the perfect amount. I really liked it! They also had a schezuan dry mix which was basically just the ingredients without the broth, I didn't get it but I would definitely go back to try it! We also got soft serve ice cream at the end (included with your hot pots) which was the best way to end the meal. Can't wait to go back! read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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Imagine this, you're having a rough day, you just want some SOUP. But you're tired, you dont want to have to order you just want to pick what you want in your hot pot without having to talk to anyone. Go by yourself or with friends, come to Big Way to order by weight. Dont like Tung Ho? NO PROBLEM, you get to pick what's in your hot pot and broth. The line moves fairly fast so don't worry if you see one. Only downside is that you wont be able to choose how long to cook your meat like at a traditional hot pot place. Food - Their broths are very flavorful. And ingredients are fresh. Service - You can waitlist but it'll still be a little hectic especially during busy hours. When you get to the door you'll be greeted by a rep who'll give you your bowl and tongs. It's mostly self order and then you bring it to the cashier. Cashier is efficient and helpful. After you get your number you'll have to either find a seat or ask for help in getting a seat. The representative team should have a seat for you if you reserved in advance. It might take a few minutes for a seat to open up. Food is cooked for you Ambiance - For my introverts out there, semi overwhelming atmosphere, there's a lot of options and a lot of people. Tables are close together and it's fairly loud. Be warned and mentally prepared if you're not used to this type of environment. All in all, it's bustling and chaotic but you'll figure it out if you have some patience and then you'll be rewarded with some great food! read more

Big Way Hot Pot - Bone collagen broth - Hot Pot Near Me - Vancouver, British Columbia

I love that we can choose the items we want for our hot pot. I chose Soup #1, their signature, and it was delicious. I chose mild spicy and it was a bit spicy for mild level and me. We were told the wait would be 30-40 minutes, so we decided to walk around and get some boba, which was about an 8-minute walk. Within 20 minutes, we received a call and a text saying our table was ready, and we had only 5 minutes to arrive. We ran back as fast as we could and ended up arriving 2 minutes late. Luckily, the staff kindly seated us as the next group. Be careful if you plan to walk around while waiting -- make sure it's within a 5-minute distance. read more

Big Way Hot Pot - Corn, mushrooms, beef, lamb, shrimp, scallops, veggie noodles, spinach, and bean curd skin. Soup base #1. - Hot Pot Near Me - Vancouver, British Columbia

Love this spot for a solid lunch. Be sure to join the waitlist ahead of time. Staff are super efficient though to ensure a quick turnaround time. I always get the medium spicy mala soup with my favorite ingredients. My meal came with a free drink (a weekday special) and ice cream at the end :) read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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After hearing about Malatang on social media, I knew I had to try it--it's essentially a one-person hot pot! The Big Way offers a large selection, and if you visit during lunch, you get a free drink as part of their happy hour. The complimentary ice cream is also a nice bonus. The only downside is that everything is cooked all at once. This means some items, like noodles, can end up overcooked. If you go, I'd recommend skipping the ramen and opting for glass noodles instead, as they hold up better and don't get mushy. Overall, it was a nice experience with great service. I really hope they succeed and eventually branch out to Calgary! read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

Came here on a Friday night around 6:30 and it was packed! We had joined the waitlist online beforehand. Like other locations, they had plenty of food choices to choose from, with fresh seafood and meats, a great selection of veggies, and some fun and interesting items like mochi fish balls. The process was pretty simple and easy, and the food tasted great. However, my main issue with this location is how chaotic it felt. Staff and customers were walking back and forth, we tried to find seats but we were guided in the wrong direction looking lost, having to squeeze in between other people. When we finally got seated next to the sauce bar, there were swarms of people 20cm next to me throughout the meal, which made it pretty uncomfortable. It also felt like the staff was rushing us due to how busy it was, so we couldn't sit comfortably or enjoy our meal to the fullest extent. The server offered to pack my leftovers for me, but ended up dropping soup and meat on the table, then disposing of my extra soup (that I had wanted to finish). I think there could be more attention to detail and care in the service. The food is great, like other Big Way locations, but because of the location and ambiance, I wouldn't return to this location, especially in the evenings. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

Big Way Hot Pot is a fantastic new spot in downtown Vancouver. You could select from a wide range of options what veggies, protein, and noodles you want as part of your hot pot, as well as what soup base you want. There are plenty of tea drink options as well. I went with a miso hot pot and mostly had seafood and vegetable ingredients, and the meal was excellent. I'd give this a 5 star review, however, the price felt steep for what the meal was - the portion of my meal wasn't particularly large, as I was just looking for a late night snack, however, the meal came down to almost $40. read more

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I love malatang and was so excited to try this one out! We came during peak dinner time ~7-8pm on a Saturday night. The wait was about 1.5 hrs so definitely plan ahead if you're hungry! The waitlist system was good and accurate and we had no problems with it. The workers definitely have a system down here and it works well for them. They were very helpful in that there was a worker to hand you everything you needed and even asked if if was your first time there to see if you needed any guidance. Upon first glance everything was well stocked and clean. They had a good variety of meats, fish balls, veggies, and noodles to choose from. I definitely ate with my eyes and got a little bit too much food for myself. I got the house malatang at medium spice but I probably could have gotten the Big Way Spicy. I've been to many malatang spots before but this one had the best presentation after they've cooked your food. Mine usually comes out very jumbled and I never want to take a picture of it. I was also genuinely surprised that they gave us a little ice cream at the end! it was a good way to round out a big hotpot meal (: A must try in Vancouver! read more

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A huge selection of items to add to your pot as well as a good amount of sauce options. Went at the perfect time, right before the long wait line. The soup was a good richness and the meat tasted pretty fresh. A little pricey for malatang though. read more

Great spot to grab a quick lunch + ice cream as sweet treat if you can time the lineup perfectly or grab it to go! read more

Big Way Hot Pot - signature mala - Hot Pot Near Me - Vancouver, British Columbia

Big way has great options of veggies, meat, seafood and noodles which you fill yourself and then take it to the cashier where you choose your broth and they give you a order number which is called out when ready. The place is nice and clean and they also give you a free ice cream after read more

We came at around 11:45am on a Thursday. During lunch they give you free drinks which is nice. I got the new laksa soup. I feel like the broth wasn't thick enough and I didn't taste enough coconut. The fillings are whatever you want it to be. The complimentary matcha ice cream at the end is nice Service is fast and food is okay. I also ordered their new passion fruit drink. I got 50% sugar and it was still too sweet. It took a little long for my drink to come out but that might be because it's new. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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Went here a few times and it's always been good. One time, we got there during happy hour and got a free drink. I think it's a pretty good price, depending on what you choose to put into your pot. I like that they give you free soft serve after your meal. It can get really busy most of the time so my recommendation is to put yourself on the waitlist before going. read more

Big Way Hot Pot - Hot Pot Near Me - Vancouver, British Columbia

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My friend A wanted to come here so we went here for dinner. Smaller location than Burnaby, but there is more room inside the restaurant. We checked in via Ipad with my number and waited for 10-15 minutes. Variety of toppings to choose from for hot pot from seafood, veggies, meat and noodles. There was also DIY station for condiments. A got collagen broth and I ordered mine in signature mala tang flavour. Food was okay overall. No difference to what I had in Burnaby location. Food filled me up, but it was nothing special. I personally would prefer other Hot Pot places over Big Way Hot Pot. read more

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We had a fantastic experience at Big Way hot pot. This was our first time there and they explained the concept very well. You get a bowl and an array of ingredients to choose from. Once you have chosen your ingredients in the bowl, the bowl is weighed and you choose your soup base . You pay and sit back on your table. They cook the veggies and meat you chose in the broth of your choice and bring to your table. I opted for their most famous one Signature Ma La Tang and I tell you I have dreams about that broth. So so delicious. I want to go back everyday! Their condiments section so neat and clean and you have so much variety. It pairs well with the broth. We went for the plain collagen bone broth for my kid coz it was non spicy but it was delicious nevertheless. Do I recommend this place? Yes Will I go back? A 100% yes! read more

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Authentic and delicious. Great stop before we headed home. Friendly service and very clean establishment.

Wow, I was told to come here because of all of the hype on the internet. I genuinely believe this is one of the most overrated restaurants in the world. I understand the novelty of being able to select your own food; however, it's really just not that good. In fact, I would say anyone that says they enjoy big way is either lying or is just being performative. You won't rizz the ABGs by liking big way. The huzz don't care about big way. read more

Awesome place that just opened up. You can pick and choose what you want for $39.99/kg. Lots of options seafood (crab, crayfish, oysters, abalone extra $3.99 each, scallops etc.), tofu, veg, meat (beef, chicken, pork, lamb). They have about 10 different broths to choose from and you get to choose your level of spice. Then they'll bring it to the back to cook it for you. They also have bubble tea and free milk tea ice cream at the end. For Happy Hour, it's a free drink. read more

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I love hotpot and I've eaten hotpot 3 times this month. I ordered Big Way from Uber eats and got the medium spicy Mala soup with beef, squid rolls, mushrooms, veggies, and vermicelli. It came with pieces of tough beef that tasted bad, and some chunks of chicken I didn't care for. The medium spicy was not spicy. I order the mild spicy at Liuyishou and it burns my lips (in a good way), so I'm disappointed that medium spicy at Big Way is so mild. To be honest I was really put off by the smell as soon as I opened the container, and I got a stomachache after. Food is just not that good compared to the other hotpot places I've tried. read more

Big Way Hot Pot - Really tough beef. Tasted off. - Hot Pot Near Me - Vancouver, British Columbia

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This place is so much fun! The best part is you get to pick the ingredients and soup base and then they'll cook it for you. In my opinion the noodles wasn't worth it given how heavy it was and the veg were the cheaper options. Over all the soup bases were all super tasty and they even gave us complimentary dessert. Only if they had also honoured our buy 1 get 1 drink offer, it would've made this a 5/5 experience. I also would've opted for the rice on the side so I could pick up more ingredients and still keep the price reasonable. Perfect for a cold fall day. The whole restaurant was also super aesthetic and cute. We had a great time with a group of 4. One of the best part is not having to cook my own food too haha! read more

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The malating soup base did not have a lot of flavor. I've tried other malatang before and this wasn't the best or my top favorite. It was a cute hot pot store. read more

Big Way Hot Pot - Malatang soup base - Hot Pot Near Me - Vancouver, British Columbia

Best ice cream, staff is amazing, the place is so beautiful and I will definitely be recommending it to friends and family! I also love the hot pot itself the broth is amazing and the inclusions are so fresh! read more

Surprisingly there was a bit of a wait despite my family going into the wait list. We waited for 1.5 hrs. I have some mixed feelings about this new location, i've been to every other location and this one sort of threw me off. The sign wasn't even outside. The aesthetics on the other hand didn't really disappoint. They had some bright signs inside and a nice wallpaper. The washroom was 5/5. The ingredients choices felt a bit more limited then the burnaby and richmond location. BUT they did have this cuttlefish squid ink ball that seemed like a different item and oh the thai milk tea icecream they gave at the end was really good 5/5. My kimchi broth this time was a 3/5. Parking is all meter so you can use the PAY BY PHONE app or feed it coins. I don't personally think i'll revisit this location. read more

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If you are looking for a delicious ramen and new experiences, this is the right one, you can put everything you want on your plate and depending on the weight it will be the price, delicious and excellent service, at the end they give you an ice cream, the service is perfect, very friendly read more

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