We love to travel and want to feel that our home is taken care of while we're gone. Initially were…read moreat a loss as to how to take care of security, mail, vehicles, plumbing, plants, yard, etc. We left on a 5 month cruise, (in addition to 3-6 week international travel trips), with great confidence. Suzanne Gallego of "At Your Service" had all the right answers! She was terrific. We felt secure in knowing she was taking care of everything that we needed done, and she did it very well. We have more travel coming up and she is definitely our "go to" company.

From the owner: At Your Service Home Watch specialize in the care and maintenance of your home while you're away…read more My property caretaking services are customized to meet your needs and focus on the security and take care of your home and property should any problems arise. Whether you're gone for a week, a month or year you can count on me being here. I provide my clients with peace-of-mind in knowing that their home and property are being looked after in their absence by professional caretakers. I can accommodate homes of all sizes. I customize my services to meet your needs and those of your home and focus on the security and upkeep of you home. You can step off a plane and into a waiting car. You arrive at your home and the house is cool, clean, there are fresh sheets on the bed, the fridge is stocked, the windows are sparkling and the patio furniture is cleaned and waiting!

I rented 52nd Gateway from January 21 to January 26, 2025 with my 5 friends to attend the Barrett…read moreJackson Auction. The house was an extreme disappointment with 40+ safety and broken items starting with exposed wires in the front and rear yards, missing door hinges, scotch tape holding a chair leg, blood stains on bedsheets, piles of trash in the 3rd garage area, broken off swimming pool room door, exterior A/C unit with wires sticking out the top, patio support post rotted away at the bottom, toilet roll holders missing in all bathrooms, bugs in light fixtures, cold room with no heat whatsoever...the list goes on. After the first night our group was disgusted. We checked around but no large property was available at the last minute since we already paid in full and if we found another place didn't have the immediate funds to rent another place so we stuck it out, made a list of deficiencies with extensive photos and filed a Compensation Request Form online. To date there has been no response. A letter outlining the issues to Destination Arizona at the listed address of 7077 E. Marilyn Rd STE 130, Scottsdale AZ. was mailed. It was resent twice but came back "RETURN TO SENDER-VACANT UNABLE TO FORWARD" At this juncture I went to the website DestinationAZVacations.com to the chat. I saw the house,52nd Gateway, on the site. The chat response was they couldn't help with anything except booking. My last try will be to send our complaint to another address with the same name though it appears to be a residential single family home. If no response I will contact VRBO with my serious complaint. I am a VRBO Premier Host in Florida and would be ashamed to rent a house in such poor condition.

From the owner: Why pay 20-30% for Vacation Rental Management?? Local Management Company Specializing in Vacation…read moreRental Management. We offer local expertise and can help in all facets of the lucrative vacation rental investment market. Whether your looking to increase profits on a current vacation rental or want to learn about how to buy a new investment we can take you through step by step. The lowest rates in the industry combined with personal service make us very popular with our current client base. We manage a wide variety of homes from condominiums to multi million dollar homes. Proven track record of great investor returns. Call today for a free consultation.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

left after 8 scorpions were found-one right above my sons head in his bed!-nothing like pictures…read morethat must have been taken when new 10 years ago-old-worn-dirty-who gives mismatched towels and stained-soap watered down with water-ripped lounge chairs and hammock-games that don't work-dirty bathrooms-main tv doesn't work-the management needs to go out there and take a look at what they are selling-spend most of vacation complaining about things broken or dirty-never again!

We absolutely abhor this company! Please don't patronize them as either an owner, or guest renter…read more We worked with them for two miserable years as absentee owners of a lovely vacation property -- they were consistently incompetent, unreliable, and most importantly, downright dishonest. We got to the point that we could not believe anything they told us, and are now convinced they just want your money. This attitude flowed from the highest level of their management all the way down. They repeatedly neglected basic maintenance and failed to perform services they promised to deliver. There was a high degree of turnover in the staff, probably a reflection of poor internal management. Their ability to market a property properly using technology is wildly oversold, ineffective, and primative. They made us look bad as owners, and made many renters unhappy by not attending to guest and owner needs. They made everyone's lives more difficult, not less -- don't let them do the same to you. They do NOT deserve your business!

From start to finish, I received excellent customer service. My refund was paid in full.read more

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

This is by far the worst place I have ever stayed! If 0 stars was allowed, that would a more…read moreaccurate rating. We stayed Sunday to Saturday at the Fairbrook property in Mesa. From the time we arrived there has been nothing but issues. When we first arrived there was a weird smell, the house was dirty. The area behind the trash was covered in food and buffalo sauce, the bathroom vents were covered in dust (I'm allergic to dust), some of the towels had stains, kitchen counters had not been cleaned, the couch looks absolutely raggedy and like it hadn't been cleaned, there is a lazy boy in the bedroom that needs to be thrown away asap, and the pictures online did not match the house. They sent house cleaning back over on Monday. We noticed shortly after they left the toilet in the hallway bathroom was filthy on the sides under the bowl. However, we decided to get in the hottub since housekeeping told me the water was changed and the hot tub was cleaned. There was SO MUCH chlorine in it we started itching and I thought I was going to pass out. I reached out about this and received a generic response with no follow up. This was on Tuesday. On Wednesday we noticed bugs coming in through the drains in the hallway bathroom. We tried to rinse them down the drain and the water wouldn't drain out of the tub. On Friday we were hanging out in the backyard about start tanning then the pool technician just barges in from the gate to the backyard. He was very nice and kept apologizing but the problem is that NO ONE TOLD US HE WAS COMING! What if I was outside alone in my swim suit?! They were preparing the pool for the next guests, while the pool didn't look half as good Then we advised them we were checking out at 11am on Saturday. They shut down the internet after 12am so we couldn't log out of our apps, watch the news for travel updates, etc. This was supposed to be a private romantic vacation for my birthday and it was terrible. The Bella Palazzo ought to be ashamed of themselves for everything we've ensured during this stay. Honorable mentions: The chairs at the kitchen table are taped together with white tape. There is a picture of the property hanging up in the master closet that also doesn't match the property. Can't use the garage because apparently the previous guests took the remote and the property manager didn't seem bothered at all when housekeeping called about it. She was more interested in getting her house cleaned. The patio furniture was stained and it's a covered patio! Also, the pool umbrella doesn't work and is visibly broken It takes a long time for the water to heat up to take a shower.

The house we rented initially was nice...Until it wasnt. The first night while getting ready, the…read moreshower backed up. They sent a maintenance person the next morning and she told us not to use it. So we were basically down to one bathroom. Then that night the other shower backed up... this time there was raw sewage coming up the other shower and 3 of us ended up having to wash our hair in the sink!!!! then the sink backed up. The smell was horrible! My sister and I ended up pretty sick from being exposed to the raw sewage. That is main the gist, but bottom line after being promised a full refund for such a terrible experience Margie is now going back on her word and telling us she never said that even though we have text messages with proof that they planned to refund us. I would not recommend booking your vacation rental through this company.

We had a fantastic experience working with Josh…read more What I appreciated most was that I always felt like he was genuinely looking out for our best interests. He gave honest advice, helped us think through important decisions, and never made us feel pressured. In a process that can sometimes feel stressful, having someone you trust completely makes a huge difference. Josh is incredibly knowledgeable about the Phoenix market, Fairview Place, and the historic district. He was always responsive, reliable, and willing to go the extra mile to make sure we felt informed and confident throughout the process. If you're looking for the best real estate agent in Phoenix, I highly recommend Josh. More than anything, he's someone you can trust to advocate for you and fight for your best interests every step of the way.

Working with The Hill Group (Compass) has been absolutely fantastic. Joshua is one of the most…read moreseasoned and knowledgeable real estate agents in Scottsdale (and the entire Valley). He is incredibly thoughtful, quick, and responsive. If you're looking for a top Realtor in the Phoenix area, reach out to The Hill Group!

Steer clear of this rental company. I rented from them and ultimately cancanled due to their…read morecontinuous efforts to upsell services. Shady operation in my opinion.

We have rented a number of luxury Homes, condos and Villas all around the world. Other than the…read more"Cave house" in Grenada, the "On The Rocks" house in Phoenix is the coolest house we have ever seen, much less rented. The house is also immaculately maintained. The quality of the finishes and the upkeep are second to none. Holiday Rentals, the Management company is the most professional, most organized and efficient management company we have ever experienced. The house was spotlessly clean and extremely well stocked. We could have lived there for 2 months and never run out of supplies. We also had 10 people and there were enough towels for several weeks, without doing laundry. Our direct contact was Kyle and he was amazing. He spent the good part of the first afternoon showing us the property and how everything functioned. He also called several times just to check-in and make certain we didn't need anything. He was also extremely responsive. Anytime we called to ask a question he was Jonny on the spot. One time I got his voicemail and I did not leave a message, but within minutes he recognized my number and he called me back. I would absolutely seek out Holiday Rentals and I look forward to visiting the "On The Rocks" house again.