Yelp address takes you to an embroidery caps place with a locked gate on the side. I tried calling…read moreat least 20 times no answer. Hate to be the first bad review but driving about 10 miles to check out a shop that was recommended to you is just a big let down. Sorry guys Update- Mike was very professional and reached back out to me. He explained Due to him moving shops he is getting everything set up and does not have everything from the old shop yet. Very professional and great customer service.

Very helpful staff and nice array of Trek Bicycles. Even though they did not have the exact bike I…read morewas looking for, they were so very helpful in trying to accommodate me by letting my try a comparable bike and tell me some features that might be different with the one I was looking for. They were also able to order the bike as well if I needed. I will defiantly come here for service and parts. The pace was not over crowded with too many bikes which I liked. It made them easier to look at. They have a nice selection of shoes, helmets and clothing. There was plenty of street parking out front but bring change! Its metered. Thanks!

Best service I've had in forever I would advise you to come here best prices too honestlyread more

Here is the simple, unadorned truth about this bike shop: It's definitely one of those neighborhood…read morebike shops for the working masses. The 1st thing you'd notice as you drive down Garvey Ave looking for this place is that the sign is missing a name. In fact, there isn't a sign at all over the small shop but 2 words painted on the side of the stucco building that reads, "bike shop." Not Bi Bike Shop or its previous name of Pepe's Bike Shop, just the unassuming "bike shop." What did Steve Jobs say about simplicity? Yes, that it's the ultimate sophistication. The owner must be an Apple fan. The inside of the shop is, well, lived in. Yes, I'll stick with that term. The carpeting, racks, display cases, etc, have seen better days. There are used bikes on racks, leaning against walls, hung on the ceiling, etc (more focus on etc.). Okay, I don't mind how the place looks. I mean, if you've gone into any of the mom & pop Chinese restaurants along Garvey Ave., Valley Blvd, Atlantic Blvd....you'd know what I mean. Generally, the Chinese don't really care about decor. It's all about practical applications. Just as long as the price is right and the goods/services are reasonably good then it's all good. And that's exactly what you'd find at Bi Bike Shop. it's a no nonsense shop. It's simple. It's functional. It's no frills cheap. And that's why I like this shop.

Just purchased a bike for my grandson this week and what a great experience. Because I didn't want…read morehim to know it would be a Christmas gift, Chinchilla worked with me to measure him and adjust the bike without him knowing...it will be a great Christmas surprise! How great to have a local business with such personal service and obvious care for their customers!

As others have reported, the staff here is very friendly and helpful. Like most local bike shops…read moretheir floor selection is limited, but they can order you more bikes and professionally assemble them for you. Their pricing for at least some bikes may be high and you need to price compare elsewhere. Have not used their repair services, but based on their sales customer service, seems worth a try. They are in a small strip mall with limited parking, However, it seems that you can usually get a spot when all the businesses are not busy.

Wow! That's all I can say. My friends found me a road bike that hadn't been used for the past few…read moreyears so that I can start training for my upcoming race. Unfortunately, I don't know much about bikes at all. After my friends attempted to help me switch into bike pedals and having a little trouble completing the job, I decided I needed some professional help. Luckily they were open on a Saturday afternoon, so I swung by and was able to talk with Ron who took a look at my bike. I can definitely tell that Ron and his other employee definitely knew what they were doing. He not only helped me switch out my clip-on to a pedal, but he took a look and helped me fine tune the bike so that it would be rideable! I was losing air in the front tire, the gears were "locked" and some other issues. He was able to fine tune everything and even gave me pointers on how to start/stop the bike when riding haha. Thank you Ron and your team for helping me sort out my bike issue. I was able to ride it the next day without problem. Definitely come out to support a local shop, you won't be disappointed!

We've been here several times for different fixes: We needed new tubes for my wife's Cannondale…read moreroad bike -- service was fast, cheap, AND good. I got all 3! Rides like new! Another time, my old off-brand road bike needed the gears readjusted/calibrated/fixed/whatever you call it when you think you're in gear number X, but the chain and sprockets tells you otherwise. I dropped it off not knowing what kind of repair it would end up needing, because the shop was busy at the time. Couple hours later, they called me to say it was done. They even moved my switched my brake handles with the gear handles, because I'd mounted it out of order on the handlebar! Now the bike rides like a completely different bike, and feels "fast," even! Again, I got all 3: fast, cheap, AND good! Highly recommend this local bike shop if you need some fixes or maintenance done.

Wonderful family run business that helped get my Mooncool tricycle back up running. They helped me…read morechange new tires as well as fix the handlebars and seat. Very fair prices and super quick turnaround. I very much appreciate supporting small businesses as this one and highly recommend taking your bicycles or tricycles here for service.

Trustworthy, friendly, and fair pricing. I had them adjust my front and rear derailleurs after…read moreinstalling new shifters myself, because I don't have patience or the skillset to get them properly shifting. They said the middle gear on the front crank was a bit troublesome and to go back if I was having issues. I my bike for a quick test ride at a nearby park and the it wouldn't shift into the high gear (largest crank) on the front. I took it back and they trouble shooted some more and got it back working on all gear. They said the front derailleur spring is probably worn out. Most likely as the bike is from 1992. I will go back to them to install a new front derailleur if needed.

Service was great, they were very helpful in getting me on a E bike that was right for me. Highly…read morerecommend for your E bike purchase

Ordered a GT sprocket online, was shipped and delivered a couple days later. Came in perfect…read morecondition. Installed on bike and it works and looks great.

Stopped by franks bike shop to get training wheels installed on my son's bike, he is a big boy so…read moreluckily they had heavy duty training wheels in stock. The price was pretty good, $40 for the training wheels and $10 for installation, which is good because there is another shop locally that wanted $75 installed. She took good care of the bike and even adjusted the brakes for us. Their bike shop is well organized and pretty clean. There is always parking available in front of the location. Thank you Angie!

Took our bike in for a tuneup. The bike was working fine. Just needed to get it looked over before…read moremy daughter took it to UCSB. Maintenance. Well, the bike sat in the shop for over a week. They said they called but they never left a voicemail. Now my daughter took the bike to UCSB and the brakes were super squeaky and as she was taking it to the campus bike shop, the chain came off the track. That never happened before!!!! EVER!!!! Whatever this bike shop did has rendered the bike useless for my daughter at UCSB over 100 miles away. We now have to pay to get the bike looked at and repaired in Santa Barbara.

They did an amazing job on my bike. They were more that reasonable with pricing. Would definitely…read morego back for regular services.

The staff here are knowledgeable and will help you with any questions you have. A small upgrade…read morefor 2x7 speed to 1x11 speed shimano depreciation M5100. I definitely recommend coming here. 10/10.