I have been a patient for 25 years. I have had the same hygienist the entire time. Josie is…read moreamazing and the entire reason I have been a patient for so long. I cant event tell you the names of the numerous Dentists that I have seen there. I went in over the summer in pain. They had to pull a tooth. I paid over $300 at that time. My Insurance paid over $400. I was in the chair for 20 minutes. Yesterday I receive another invoice for another $100. In total, it was $1K for 20 minutes to pull a tooth. Total price gouging. This is an end to a 25 year relationship.

Not a fan, tried to get my wisdom teeth extracted 3 times and each time it took them months to get…read moreback to me on a final cost with my insurance. And by then I didn't have time to do it cause of school. Plus I paid 100 something dollars just for a consultation. Funny thing is I went to another dentist that was more local and they did it the same day and didn't take months to just get me a price.

This practice used to be great,I've been a patient of Dr Brown since he opened an always had…read moreexceptional service and results But ever since Dr Brown has been out due to family ...as the front desk stated, it has gone down hill! Everything they touch now seems to have a problem. Fillings just fall out, or get abscessed, crowns don't fit properly,and are painful. Veneers pop off over and over...... Its so sad that his practice is dying in his absence.... I pray he sees this in time to save it.

Gateway Dental continues to flag my google posts to have them deleted so I'm here and anywhere else…read moreI can post. On 1/2/26 the visit for my husband and I was nothing short of unprofessional by Ms. D at the front desk. We did not realize my husband's insurance had changed to Anthem from UHC at the time he had already had the fillings. Ms. D went back and forth with me about she needed the member ID number and the provider number. At the time, she was not going to allow my husband to get his cleaning. I asked her if she would allow him to go back, while I get with the insurance company to get the information. AT first she didn't. My husband got upset and walked out. I was trying to tell her whatever the cost would be it would be paid, just let him go back while he is off from work now to get the services. I provided her with a telephone number I was given verbally over the phone with Anthem. Ms. D calls the number and couldn't reach anyone. She proceeds to say "the policy is we don't call more than two times". I told her don't call anymore, I am chatting with the company and will get her the information. I provided her with the ID number. She insist I give her a provider number to call. As we all know, she could have just went to check online just as another provider did over the phone today with the member number and his date of birth to see he was active. She didn't want to do it. She didn't like that I spoke up for myself and my husband to her, and didn't mind correcting her when she was wrong. I ended up chatting with an Anthem person, and they provided me with the Provider Number and the Member ID. Gave to her, and which she still did NOT contact. Let's guess. the policy. Yeah ok. She first charged $175, then she charged another $625.00 once someone showed her she didn't charge the correct amount. I provided her with my card to charge it. I asked her okay, so when you all file the claim will yall reimbursement me. She told me I needed to get reimbursed by the insurance company. As I was about to leave, Anthem rep told me once the claim is filed, they will send payment directly to the provider and I would have to coordinate reimbursement from provider. I went back inside and read her what Anthem rep stated. Ms. D then says well yeah that's how it would work. She says they have to let the outsourced person know to reimburse. I called back to speak with an office manager. Ms. D says they don't have an office manager. I asked for the owner to give me a call. Ms D replied "she will give you a call". I said well earlier you told me a he. In addition, Ms. D blatantly refused to provide the discounted rate like she added on the $10,000.00 original rate of a future treatment plan. I asked her about the discount being added on today's visit since it was self pay and she goes "since things went the way it did (or something similar to that)....." then mumbled something else. Ms. D is very unprofessional, condescending, and vindictive. I have taken the extra step in researching Dr. Marlon Brown's telephone number, and left a message. As of today, no phone call so we will not be going back there. It is apparent by other YELP reviews, the front desk/office staff is very unprofessional and I'm Not the only one who has such negative encounters with Ms. D. There needs to be an office manager who is not related to or personally know Ms. D. I am requesting my husband's claim be filed, and make sure yall office reimburse me for whatever the insurance doesn't pay. I have already asked Athem the covered percentage for the codes D4910 (80%), D0120 (100%), D3120 (80%), D2392 (80%), and D2330 (80%). I am requesting refund of all monies minus what the "contracted" rate no later than February 1, 2025 or I will be filing a grievance with the insurance company.

First time her....last time here. Nice looking building, pretty lobby. That's it…read more Made an appointment approximately 2 weeks ago for 7/7/26, Tuesday at 7:50 am. Arrived at 7:45 am. Gentleman and daughter were waiting, then there was me, then another lady came in. No one was at reception desk. When lady came out around 7:57 a.m. to finally sign into compute, another lady walked in and right up to receptionist and they started talking, even though all of us had been there since probably at least 7:40 (me 7:45). Please note that when she was signing in to her compute, she never said good morning to anyone or even look up to acknowledge we were there and had been there waiting. That would have made a difference. I had already filled out my paperwork online. I told her I was not going to fill it out again since I thought that was the purpose of doing it that way. She asked did I print it out. I said, no, there was nothing that said to print it out and no one from your office said to do so. She said, we don't tell people to print it out. I said, you probably should do so. After she handed me my driver's license, she once again asked was I going to fill the paperwork out, I said no because I had another appointment to go to after this and didn't have time. I told her I did not want to reschedule and asked for the copy of my driver's license. She said, I'll just shred it then. I said, that's fine, and I'll be sure to leave a review. I do not recommend this place and will NEVER return.

I called to make an appointment for a dental cleaning and make sure Georgia smiles was in network…read morewith my insurance. The answer that I got from Georgia Smiles was that they were in network and that the only thing I have to pay was a deductible of $50 that applies to the cleaning service. I agreed and made the appointment. At the time of my appointment I paid the $ 50 deductible, nobody asked me to agree to any other charges. To my surprise I got a bill for an additional $376.74. We made a three way call with my insurance and Gordana, the office manager, and we found out the person who called the insurance company understood wrong, as I was not fully covered. If the clerk of Georgia Smiles did not make this mistake and informed me this, I would have gone elsewhere, but they made a mistake and then threatened to send me to collection for their mistake, risking my credit. The insurance agent informed Gordana of Georgia Smiles that they could file an appeal to the insurance company for this issue. After days of continual follow-up, Gordana refused to send me a receipt of what I signed the day I came in, any updates and refused to file an appeal, only to send me to collection. I have the whole email chain and will include pictures. I had the choice of ruining my credit, or paying an additional $376 dollars. Beware of Gordana and Georgia smiles!!

Dr. Yoon and his staff are amazing. You are always greeted with a smiling face. They offer plenty…read moreof services for example; X-rays, teeth cleaning, root canals, and other dental services. Having been to several dentist in the past, my experience with Dr. Yoon has been one of the best, because when having any procedure done I don't feel pain like I do sometimes with other dentist. Told my sister and her family about this place and now they come here for their dental work also. So I would really highly recommend this place.

Since moving to Winder I'd been considering that I need a new, closer dentist. I've been hesitant…read moresince I love my old one finally I ended up with a toothache the past couple of days and I was a little overdue for a cleaning so nothing like a toothache to motivate finding a dentist quickly. I called yesterday and they were able to get me in first thing this morning. Everyone was wonderful, I really enjoyed my time there. The ladies in the front were super friendly. We were cutting up like we'd been long time besties! My hygienist and the dentist were also great! It felt like being at the salon, just for my teeth. And since we couldn't pinpoint where the pain was coming from, as of course it didn't hurt when I woke up this morning even though it had been hurting the past couple of days, he suggested to wait and see if it comes back and if so call them and he can do more direct treatment. I love a conservative approach to dentistry! But my teeth are clean, the office is clean, overall it was such a great experience. Really glad I went here!

Told me they took my insurance but failed to tell me they were out of network. Big waist of my…read moremorning and not happy about this. Please do better!

Greatest service for all kind of teeths. Dr. Vo is a Saint who has magic on teeths. That's it. You…read morewill never disappointed and please brush teeth more ha ha ha ha

I will never ever go back to this office again!!! I made an appt. for teeth cleaning and when I…read moregot there they only wanted to take xrays. What kind of Mickey Mouse operation is this? What dental office only takes xrays when your scheduled for a teeth cleaning?

I would give this place ZERO STARS if I could, in fact negative a billion. Dr. G agreed to extract…read moreall four of my wisdom teeth for which he said he was supposed to sedate me but when I got there he was totally unable to even get an IV into me properly so he just decided to do it anyway with absolutely NO SEDATION period. I had never had my teeth pulled before so I had no idea how horrid of a choice that was on his part. So he was only able to pull one of the teeth and then he got to the second bottom right wisdom tooth and couldn't pull it out normally at which point HE SHOULD HAVE ENDED THE PROCEDURE, but instead he decided to start cutting into my bottom right wisdom tooth while I'm still totally 100% awake and he is using nothing but local anesthesia, long story short it took him 3.5 hours to extract 2 wisdom teeth total! It took me multiple weeks and a ton of pain and PTSD related symptoms from being put through such a horrendous experience. The so called 'medical assistants' that he has working for him could not or would not pay attention and do their jobs well enough to keep all the blood from running down my throat and onto the front of my shirt, my husband was HORRIFIED when he saw the state I was in after they were done hacking at my mouth for 3.5 hours regardless of how many times I begged them to please stop yet he refused to do so. I am writing this review so that potential patients know the risk they will be taking if they choose to use this dental practice in any capacity. I can only speak to my personally terrifying experience and God only knows I WISH I were making this up bc it really should never have happened to me and I hope it never happens to anyone else. My next step is reporting this place to CODA so they know what they are dealing with. NEGATIVE infinity 'S!!!!!

Came here for a check up and cleaning and it was an amazing experience. Very clean and comfortable…read morefeeling in the waiting room and friendly check in process. Ala was my hygienist and was one of the best I have had. Was so thorough in the cleaning but very careful to be sure I was comfortable. My teeth felt so smooth after the cleaning. Dr. V came in and was super nice and gave a good of my teeth and sent me along my way. Was a great dentist experience and will be sure to come back again in six months.

Let me start from the dental office. It's phenomenal! New, fresh, clean, nicely decorated!…read more After 5 minutes of arriving we were called back for our appointment. Doctor V and her team took great care of my kids and explained everything they were doing thoroughly to me and, what's even more importantly, to my kids! Dr. V was knowledgeable and confident. Also I was pleased with the affordable prices for self-pay patients. Great place!! Highly recommend!

We all went to this dentist. They told me my son had no cavities and for my daughter. They said…read morethey didn't have the equipment necessary to treat her so I'm not sure why they treat children at all. I went to a children's dentist and my child who they said had no cavities. They found 12 cavities. I would not recommend this dentist. They are not thorough and they don't even have the tools to treat kids.

Made an appointment as a new patient, my first concern was verifying they were in network with my…read moreinsurance. Many weeks later... 19 hours prior to my appointment, they called to tell me I was not in network, but "they were willing to work with me..." HARD PASS