1. Bill's Auto Repair

    1. Bill's Auto Repair

    0

    Mountain View, CA

    Bill's Auto Repair

    4.4 (142 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Request a quote

    Response time

    2 hours

    Response rate

    100%

    Services - Bill's Auto Repair

    Auto brake repair

    Auto engine repair

    Bill's Auto Repair Photos

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    2 years ago

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    1 month ago

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    Bill H.

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    4 months ago

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    Bill H.

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    Photo of Tom Q.
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    7 months ago

    Prompt, accurate and thorough service always done in a timely manner. Accurate cost and time estimates.

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    Bill H.

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    1 year ago

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    2 years ago

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    4 years ago

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    5 years ago

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    2 years ago

    Got a smog check without an appointment. Staff was super friendly and chill. I met the coolest German Shepherd.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    3 years ago

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    3 years ago

    Good service, my truck, ran better and looked than when it was new. Good people to work with.

    Helpful 1
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    5 years ago

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    4 years ago

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    11 years ago

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    Bill H.

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    4 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    4 years ago

    Wouldn't recommend. Claimed to fix things when they didn't. Terrible communication/unprofessional.

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    Photo of Patricia V.
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    15 years ago

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    Bill H.

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    17 years ago

    Helpful 5
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    17 years ago

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    12 years ago

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    18 years ago

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    13 years ago

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    17 years ago

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    16 years ago

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    11 years ago

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    4 years ago

    Manny did a reliable and professional pre purchase inspection for my car that I was selling. Would come again.

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    13 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    18 years ago

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    Review Highlights - Bill's Auto Repair

    On a whim, after a friend mentioned good things about Mountain View Radiator, I called them on Saturday morning.

    Mentioned in 39 reviews

    Read more highlights

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    AAA Mountain View Auto Repair Center

    AAA Mountain View Auto Repair Center

    3.9
    (38 reviews)

    It was fast and good work, seemed like honest mechanics…read more Pricing was reasonable , middle range for the area and they are AAA endorsed

    I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

    Stress-Free Auto Care

    Stress-Free Auto Care

    4.5
    (298 reviews)

    I took my car in due to a stalling issues and unknown electrical problems. Nick and his team did a…read morefantastic job getting everything diagnosed and fixed, and they even called me a Lyft back home while they worked on the car (I believe the ride limit was up to $15 which ended up being fully covered in my case). In terms of price, I'd say it is about average for what you'd expect out of a good repair shop - they worked on my car a full day and the whole thing ended up being around $1K total. Really great customer service by Nick and his team - I'll be coming back here in the future if I have any other car issues.

    I have to say I have mixed experiences with my brake pad/rotor services... One of the new brake…read moresystem installed have had problems like constant grinding noise, reversely installed brake pad (yes i did not make this up) and brake pad that making clicking sound whenever I press brake for the 1st time after changing gear (this turns out to be the pad installed is a bit smaller in size and not tightly fitting into the system). I went back to the shop 3 times over the course of ~9 months, each time discovering some issues and replacing the pad/disk (this is where i felt good about the shop, everyone welcomed me back and did the diagnose and replacement for free). I end up relacing the two front pad/disk with another brand (zimmerman? that's what i heard) and resolved all issues. Maybe I just got unlucky, but I have to leave my honest and true experience which exhausts me over the last year (imagine every time you back out of your garage and hearing this "click" sound from your brake system, with a baby in a car. You natually worries about your safety).

    Bill's Auto Repair - autorepair - Updated July 2026

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