I put my truck in to have the windshield wipers fixed which I assumed was the motor. It took them 3…read moredays to diagnose it and that was after telling me a specific date to come in. When I went to pick up the truck because it took so long they gave me an estimate of $800 to fix the windshield wipers motor and linkage. To fix the motor they estimated 500 plus and that was after they took off the $186 they charge me to diagnose the issue. I took it in to get the windshield wipers fixed. When I went to pick it up they charged me $186 to diagnose not only the windshield wiper issue but they chose on their own to also check my brakes and something else. I did not give them permission or request to have them do this. I would not have objected to maybe $100 even though my friend diagnosed it was the windshield wiper motor simply by turning on the ignition and he heard no clicking or something like that which meant there was no power going to the box. They said they checked the wiring and the fuse even taking that into consideration I don't see where it would cost $186 for that amount of time. My main complaint is they went beyond what I asked them to do they did not quote how much it would cost to diagnose this and I've heard this from other people that they go in to have something done and they charge for diagnosing things that weren't asked for. So basically I would just warn people if you're going to take your car or truck in you should ask them what it would cost to diagnose it. In addition I had had my brakes just fixed the month before so there was no reason to diagnose it. It cost me $800 to have my brakes done they quoted me 1800. This was just for the rear brakes.

I had a wonderful experience with Advanced Automotive. They are honest, they listen, and they don't…read morelook for problems not there to charge you for! This was the first time in 9 years of owning my car where I didn't leave a mechanic feeling taken advantage of due to my lack of car knowledge. The respect they showed and generosity they extended to me has given me such peace of mind. I will definitely be returning to them for any future car needs!

I don't leave a ton of reviews, but this place is definitely worth it!…read more A couple months ago, my truck door was blown open as I was exiting it in Mount Vernon during a windstorm and since then I was hearing terribly loud wind noise. The door wasn't closing against the frame right, not sealing, bent..or something. It was driving me batty! I've had my truck since it was brand new and was devastated with this issue, thinking it was ruined forever (seriously!) and/or would cost an arm and a leg to fix...or replace the door, mechanisms, etc. I stopped by Camano Body Shop while running some errands and spoke with Glenn. He took great time and care to listen to my issue and examined the door, hinge, etc., telling me what he was seeing the whole time (in layman's terms I understood!). He snapped some detailed photographs, took my information down, and had the repair quote(s) to me within hours! I made the appointment soonafter. I dropped my truck off with Glenn at the shop at 9 and he called me sometime just after 11, saying it was done!!! They fixed the problem and were able to stay on the low end of the quote (thank goodness!). He explained what all they did to fix it, and they had even washed my vehicle for me, which I didn't expect at all! I'm very happy and relieved to report there is NO more wind noise! HUGE thank you to Glenn and the guys at Camano Body Shop...YOU GUYS ROCK!!! :)

I'm so thankful I discovered Camano Body Shop. Christian was a blessing to work with. My brand new…read moreTundra Capstone truck was rear ended by a 16 year old girl that was texting and did t realize traffic came to a complete stop. She was going 50mph and did $25,000 in damages to my truck and it took over 4 months to repair. Parts is what took so long since the trucks has the new body style. Repairs were done so well you wouldn't ever known it was rear ended. Three months after I got it back a lady ran a red light smashing the whole front end. That repair was a little under $13,000 to repair. Thankfully it only took three weeks to repair. Repairs were done so well you can't ever tell the front was completely smashed. I tell everyone about Camano Body Shop. Christian always has a smile on his face and a positive attitude about everything. I thought great customer service was gone until I met Christian.

I recently brought my pickup to BOR to have my catalytic converters replaced. My check engine light…read morekept popping up for that issue. The staff at BOR were very receptive and responsive to my needs and arranged to replace my converters. Unfortunately, after all their hard work my check engine light came back. It turns out that when BOR discussed my repair options I opted for the cheap route and asked them to buy aftermarket converters. When I came back they found an exhaust leak and fixed that, and the light came back a second time I relented and asked them to get OEM converters. The OEM converters fixed the problem and my pickup is running great again! I have nothing but praise for how BOR worked with me, accommodated all my choices, and bent over backwards to help me get my truck working.

Better Off-Road? More Like Better Off Somewhere Else…read more I brought my 2002 Suburban Z71 to Better Off-Road with a clear, detailed diagnostic summary--11 specific issues, complete with history, symptoms, and codes. I gave them every benefit of the doubt. What I got in return was a $10,000 engine replacement estimate and a lazy guess. After eight full days of silence, they finally looked at the truck and performed a basic compression test. They found low readings on two cylinders and immediately recommended a full engine swap. No leak-down test. No spark plug inspection. No timing verification. Just a vague shrug and a five-figure solution. Here's the kicker: * They performed the wrong test first * Then charged again to do the right one * That's double billing for diagnostic failure A leak-down test is the industry standard when compression is low--it tells you why it's low. They didn't perform one until I hounded them. That's not oversight. That's negligence. When I finally arranged a tow to get it out of there on October 22, they refused to release the vehicle until I paid. Fair enough--but their phones were "offline for two days," yet their voicemail worked. Convenient. Then they charged me a 3% fee for using a Visa card. That's not standard. That's gouging. The technician who texted me couldn't write a coherent sentence. His diagnosis read like a fifth-grade book report. I wouldn't trust this shop to change a bicycle tire, let alone diagnose a complex engine issue. Bottom line: * They ignored a detailed diagnostic roadmap * They charged for incomplete diagnostics * They double-billed for doing it right * They stalled communication for eight days * They misrepresented fees * They showed zero professionalism I paid the bill because I honor my commitments. But they didn't honor theirs. I'll never go back--and I hope no one else does either. --David W. Klieman

I took my Toyota 4Runner here to get my front bearings replaced. The whole experience was…read moreexcellent! When I called for a quote, the owner, Dan, was very friendly. I was already feeling good vibes. He happened to have openings that day. Dropped my car off in the afternoon. Got it back in the same afternoon. I was okay picking it up the next day, so I was surprised by the quick turn around. After installing high-end aftermarket parts, plus labor, the price was very reasonable compared to other options in the area. When I picked up my car, Dan took me on a tour of his clean shop filled with badass custom cars they are currently working on. Had a great conversation with him about mech stuff. When I'm looking for a restaurant or any service, I'm the type of person who looks for places with thousands of reviews online with at least 4 stars. This shop has only 11 reviews with 4.5 stars. But man, this shop is so stealth! Even my mom, who's not a car person, was like, "you've been here this whole time?!" Dan happens to be a 20+ year master technician from Toyota. So, I'm never going to another dealership or anyone else for service when I'm in Washington. (I'm from California and was visiting family) I'll recommend my friends as far out as Seattle to check this shop out!

This place rips you off and charges way more for items you can buy yourself. Guess thats why Dan…read moredoes not like to let customers buy parts. They want to rip you off. Take a look at my photos. I have drove my truck maybe 300 miles since getting back last October. They installed two window handles and both have fallen off the door. Dan could not even tell me if the 4.8l vortec and the 5.3 liter vortec are the same except the pistons tops. He said "i dont know" he tell me his shop fixes all the other shops mistakes cause they dont know whay they are doing. No Dan you guys cant even install window handles. They are only good for tint. Dont go here and stay away from Dan. Wish I could give it 000000 stars When talking to dan he come off as a cocky gear head who really doe not know shit. Call and pick his brain he has no clue. Maybe his guys do but this small little.man with a mullet is a joke. They charged 179. For a window regulator Online same part. 30 dollars Bbk headers they charged 525 with a 19 dollar delivery. 19 dollars for the part to be delivered to this shop? See pic below. Online price 445 free shipping. Now the fuel pump. They charged 286 for this pump. This is not a racing pump, nothing special. Online 156 dollars!! Then charged me 402 dollars. For labor. That almost 700 dollars for a fuel pump?

Stephan found a safe first car for my son that both of us are happy with. The process was…read morestreamlined, taking out lots of the stress of buying a used car. Stephan was detail oriented, and redirected us away from a more expensive car, stating that the cheaper car addressed our needs better. Not many car salesmen would have that integrity. I was impressed with the entire experience, from looking casually in the lot, to testing cars with a young man eager to buy his first car, to the paperwork process, and getting the plates. Good work and good vibes at Karmart!

Terrible customer service. They quote you a low price and then charged $200 more! They broke a part…read moreon my upper console last summer while my car was in the shop. They then charged me to replace it for $120! I was quoted $42 last year. I was clearly overcharged. It's a two piece cap that snaps together. Charged me for each side!! Thru didn't rotate my tires. They wouldn't help at all. I wanted a $60.99 refund for not defining the part was two part. So stupid. You can't have one side and not the other. These guys aren't even open on the weekends!! I don't know how they stay in business. It was a 30,000 mile check up!! So I called on a Monday to complain. I was told Nicholas would research it and get back to me. Exactly 5 days later no phone call back and they are closed till Monday. So I called back the next Monday and were given the run around about one part being sold as two separate pieces. They are crazy. I'm very disappointed and won't buy my nest Volkswagen there!!

Someone hit our car while we were parked in a parking lot. Avon did a spectacular job repairing it…read moreand was great dealing with them.

Just completed repair work on 2005 Chrysler Crossfire. After accident took car to repair shop in…read moreBellingham for a quote and was told they would not do the work because there were no after market parts available other than on EBay and they don't deal with EBay. Took car to Dave at Avon and he said no problem dealing with parts thru EBay. First part arrived and had been damaged in shipping and Dave returned and found another fender on EBay. That worked out and the repair work was done with great care. Cannot say enough about their work ethic and attention to detail. Highly recommend!

2016 KIA Soul 2.0 with a leaking oil pressure sensor. Scheduled a Friday appointment and dropped…read moreit off at 8:30 am. The car was repaired and ready before noon. Great communication and quality repair. Very accurate and fair charges for the part and labor. As others have said , I feel they were very honest. I like supporting a local shop and am very happy with the service!

The woman at the counter of this business is rude, condescending and downright disrespectful! I…read morewill never have my car worked on at this shop again because of this. She is a mean person and should not be allowed to work with the public. I am amazed that she hasn't been fired and replaced!

Auto detailing is not a highly competitive business around here. I can only surmise that is why…read morethese guys charge a premium price and do just an OK job. Yes, I was spoiled during years of living in SoCal where auto detailing is an art widely, and competitively practiced. The basics were done OK: wash, polish, wax, steam clean interior. But the paint touch-up was not a great match. And when I got home I found a plastic trim item loose and had to fix it. The rubber at the bottom of one window was not as clean as the others. They removed the rubber bottoms of a couple of cup holders and did not replace them. None of this is awful, but for $370 to detail, buff headlight covers and touch up paint, I expected better service.

I took my car in to get a paintless dent removal(s) and I was very surprised on how well Jim did…read more I'm typically very paranoid about people touching and fixing my vehicle. The small dents are gone, like they never existed. The larger dent is slightly still visible but I was hit hard, so I understand that it could be difficult to even out 100%. It's unnoticeable to others. The price was decent. I'd take my vehicle there again if I ever get a ding.