Quality service and knowledgeable staff! Bill is the best. The shop is very organized and clean, with people who car about their craft. I highly recommend taking your vehicle in for service and repair. read more

Bill recommended a $465 fluid change, which I agreed to. It made matters worse and led to a transmission replacement. He put in a used one, which failed and was replaced under warranty. He told me he didn't charge labor to replace it (so far, so good), but it needed to be programmed at the dealer (10 speed Ford) and I was stuck with the bill. When I questioned it he told me it was because he wasn't making money on it. I appreciated the break on labor but programming is part of the install and should NOT have been my responsibility. It's also not my fault he wasn't making money. That transmission also had issues so I got rid of that truck asap and got away from Fords. Would not recommend this shop. read more

Pasted from G: Brought my Tundra here for a small drip coming from rear of transmission. Second time I have had this same leak. First time was $550 for seal replacement. These guys did EXACTLY the same repair for $222 with tax. This was my first time here and actually very happy with entire experience. Don't expect some dealership experience with lavish waiting room and free doughnuts as it is not that just great work and really fair pricing. If you like to get your car repairs done right and keep the extra $200 plus savings in your pocket then here you go. read more

My name is Raymond, and I took my truck here inquiring about my transmission. Bill told me there were no issues with the transmission, but I did need the plug because it had transmission oil in it. It ended up being around $400, and the plug was less than $100. When asked about the price, I was told he had to refill all of the fluid. He had also said that there was an issue with my timing chain which there was not. Nevertheless, I will not be returning to his shop. read more

Before you use this business you have to look at the negative reviews 90% of the reviews are done by FAMILY AND FRIENDS look at the negative reviews they are the TRUE REVIEWS. I've been in the transmission business business since 1982. I talked with Bill about transmissions. I can always tell somebody that talks a load of garbage. They try to impress you about how many Transmissions they can do a day it's not about that it's about quality and Bill doesn't have that quality that's my opinion. When somebody baffles you with words and how smart they are WATCH OUT!! JUST ANOTHER GOOD SALESMAN. read more

Bill did a great job fixing a gasket leak, fair honest and reliable. I highly recommend him for your transmission issues.

Took my Civic to Bill's on recommendation by a friend who repairs Automatic transmissions...he highly recommended Bill to fix my 5-Speed manual transmission. Few repair shops do them and few are honest! I needed an honest shop that wouldn't rip me off. Social Security doesn't allow me too lose money getting ripped off. Bill diagnosed the problem, fixed it the same day, and my Bill was less than what was quoted and I had asked for another service to be done also. Good, honest work, good price, efficient service. Highly recommend. read more

Awesome experience. Bill knows his business very well. Completely satisfied. My suburban is running great.

Very honest! Had trouble that we thought was our transmission but was not. Bill figured out what it was (terribly corroded battery). He cleaned it up, didn't charge us. He really could have taken advantage of us and told us it was the transmission (or something else) and charged us thousands. Don't hesitate using this company. read more

I would highly recommend Bill's for any of your transmission's needs! They are fair and honest! I needed a full rebuild and it was done promptly and he kept me informed during the process. He even had me stop back by after I put 250 miles on the new transmission to check all new seals for any leaks. (Of which I did and all was good) It is a breath of fresh air to find a mechanic that you can trust is going to do the right thing! read more

These guys were truly amazing I was under the impression I need a part they found out that part did not need to be replace and save me some money their honesty and integrity is superior I would definitely recommend them to anyone looking for a good mechanic he's going to tell you the truth and not just take your money and fix something that could possibly not be wrong read more

Worst car experience EVER. Seriously. I'm a 24 year old guy that knows a decent amount about cars, but I've never felt so taken advantage of in my entire life. Do not go here or you will regret it. Heres my story: I went in with a small clutch problem. They gave me an estimate of $650, and after calling a few places, the price was a little high (by $100) but it was just more convenient because it was near my work so I just had them do it. They said it would be ready in 2 days. 2 days later, he called and said that after he replaced the "master cylinder", the "slave" cylinder broke because it couldnt handle it. I was very skeptical, but I had no choice so I authorized the extra $250 bill. It took an extra day. When I picked up my car the next day, as I was driving my car home, two check engine lights appeared. I immediately called and brought it back. THey said they turned off 1 light and the other was the tire system, but I'd have to come back another time because they didnt have time. So, a few days later, I made time in my work schedule to drop it off in the morning so it could be ready by 5:00 pm; I had a co-worker follow me and drop me back off. When they said it was ready, I went to go get it and when I got back in my car, what a surprise, the light was still on! I was furious so I told them and he said "oops I mustve checked the wrong system before." So I left it with them again, and I needed a ride back to work so they dropped me back off. WHen I got off at 530, I called to see if they can pick me back up and they said "Oh, I'm sorry were too busy now and we can't do that. Theres nothing we can do." No joke. There I was, stranded without a ride. After I got a cab to take me there, I was pissed so I yelled at them, and there response - "were not a taxi service." THey werent even done fixing my car but I made them immediately take it off the rack and I left. WARNING -- do not do business with these people. They are hillbillies with poor customer service and will rip you off! read more

Negative reviews on Bill are a shame. I have owned a delivery business in Jacksonville for 30 years. Bill has re-built several transmissions for me in the past. I trust him. He has never tried to pull anything over on me and has always rushed our job ahead to get our vehicles back on the road. read more

Absolutely unsatisfied. December 16th 2011 they originally gave me an $1100 quote to fix my clutch, by the time they finished the work the estimate had gone up to $1700 and change, after the work was completed I picked it up and all three differential setting lights were lit up(only one is supposed to be lit at any given time), I took it back to get them turned off which they did and as soon as I got around the corner they were back on, it was hard to get into 1st and reverse but they said that was normal in an, "old car" (2006). Well we moved to Washington state 4 months later and the car did decent on the way up but as soon as we got here something let go in the transmission and the clutch pedal went solid as a rock it was nearly impossible to depress. I took it to a local shop here in Washington and after they inspected it they told me during the previous clutch install a bolt was torqued improperly and had came loose and caused the clutch pressure plate to become misaligned, they also told me that Bill's hadn't put in a new fly wheel or rear main seal, which they charged me for both. I called Bill and presented him with this information and offered him photographic evidence and he simply just denied any wrong doing and said he couldn't help me because the work was 1 month out of warranty. I really hate to put a negative review here, but my Wife and I both tried to get them to do anything for us for the past 3 days and 4-5 phone calls, they simply refused, they wouldn't even send us an itemized receipt with the clutch P/N on it. (they originally gave us a receipt that had all the parts and labor lumped together and told us this was normal.) we needed the receipt to get the clutch replaced under warranty. Honestly I gave you guys to many chances to correct the problem and absolutely no effort was made. read more

Definitely would recommend for tranny work. Repaired my Cadillac Escalade and it runs great. Very friendly and knowledgeable and quick service. Don't pay any attention to the negatives reviews because I didn't. Thanks read more

These guys are a joke. I've got none to blame but myself my first experience I felt like they took advantage of me and my 2nd one I knew for a fact. They are dishonest and charge more than the quote then feed you some bs that u didn't need and when u ask for an itemized receipt they give u just one lump some. Then while your arguing with them about your bill for a few days they are charging you storage. Dishonest company stay clear !! read more

I wish I could give this horrible company negative stars. They are incompetent and ripped me off. Every time I drive by them, I hope to see that they have been shut down. read more

We have used them before to fix our transmissions , very nice guys. The other day one of our employees needed air in a tire on their mower and they let us use their air pump. Like I said very nice guys. read more

This place ripped my brother off $300+ for NO WORK done to his car. He and I were working on changing out his transmission at the auto hobby shop on NAS Jax when I came down to visit him from out of town. We ran out of time at the auto hobby shop and this was the only day I could help him. So, we had his car towed to Bill's Transmission & Gears because it was close to his house in Mandarin. We nearly completed the job ourselves. We finished putting the transmission in, all the connectors back together, and we were bleeding the system when the retaining clip that held the hose from the master cylinder to the slave solenoid came out. This caused fluid to leak everywhere and we couldn't find the clip. All they (Bill's Transmission) had to do was put a new retaining clip in to hold the hose in the slave solenoid and bleed the clutch system. They charged him over $300 because he had a "bad" master cylinder, and after the vehicle sat in the shop for about a week, they wanted another $1500 to replace the slave solenoid and remove the transmission to do the job. We asked our Uncle, who is a retired "certified" mechanic to go with him to sort this out. He inspected his vehicle and found that NO MAINTENANCE was done. NO new MASTER CYLINDER, nothing. It was exactly how my brother and I left it before. Our Uncle and my brother fixed it by putting a new retaining clip in to hold the hose in the slave solenoid and bleed the clutch system. I suggest you DO NOT use this place. My brother got away with a $300 lesson learned, how much will it cost you? read more