I utilized Biltmore Mechanical to replace my unit on my condo. I based my decision on the paucity of negative reviews on yelp (people that are dissatisfied are much more likely to leave reviews than people that receive the level of service they expected). That and the fact that the other company that I had bid on the work only offered a 1 year warranty whereas Biltmore Mechanical offered a 10 year parts warranty (and I considered a 1 yr warranty unacceptable as a quality unit properly installed and maintained should last significantly more than 10 years in my opinion). The job went perfectly, and I am confident that Biltmore Mechanical will assist me if I should have any difficulty with my AC in the next 15 years. read more

I highly recommend Biltmore, mechanical, heating and cooling for all your HVAC needs. David made sure to have his guy Oscar come out right away to get our air up and running. Then David came out personally to replace a pice we needed fixed. He is honest and reliable. I'd definitely give them a call you won't need to call anyone else. He goes above and beyond and is super chill. Haha no pun intended. read more

Biltmore Mechanical A/C is exactly what you need when things go wrong. During these hot AZ summers it's an emergency to get cooled off quickly. Most companies put you on a long list. David understands the sense of urgency in this biz. Plus he's very knowledgeable and a smaller business, so buy local and all your $ filters back into your own community. David is super knowledgeable and friendly. I highly recommend him! I call him when we I need service. read more

David came out today, on the same day we contacted him, on a Saturday, and fixed our issue (diagnosed and fixed I should say, as we had one a/c unit that was only sort of working, but we were not completely sure it was a problem). He was a very nice guy and we are already enjoying our markedly cooler house. We will definitely use him again! read more

David is terrific. Super responsive, extremely knowledgeable and honest. A pleasure to work with. Highly recommended.

David is good at what he does, He installed a new unit for our house, He took out the old split system and put in a new rooftop unit. He re-duct our whole house. It is so cool now, We are super happy. We highly recommend David, He did a wonderful job. Thanks David! read more

I have dealt with about 4 different HVAC companies in the past 2 years, all of which were disappointing. My heater suddenly broke and was tasked with finding another company. I contacted David early on a Saturday morning and had a response within 15 minutes and then he was over about 2 hours later. He took videos to show me what was wrong of my unit in the ceiling which was great as I knew I could trust what he was working on. He went out of his way to go pick up a necessary part from the manufacturer and still come back and fix my heater the same day. He kept the house clean while he worked and then at the end of his work he walked me through a detailed report of his findings and set aside the broken parts to show me exactly what was wrong. I will certainly count on him for further work! read more

Wow... great guy. David had great reviews so I went with it.. glad I did.. Was here within an hour. Got our AC up and cool again. Great service. Hard to find good people these days. I highly recommend Biltmore Mechanical read more

I called David first thing in the morning and explained what was going on with my unit, he was at my house with the problem diagnosed before I go home from work... To say this gentlemen is top notch is an understatement. If you want a contractor who takes pride in his work, is reliable and fair, then look no further than Biltmore Mechanical! read more

I was incredibly impressed with Biltmore Mechanical! David answered my call immediately and was able to come over the same day. He diagnosed my problem within about 5 minutes and discussed with me the deficiencies of my system. He was able to get my system up and running that very same day and also got me two new automated thermostats. He was very reasonably priced. I was extremely happy with him. Biltmore Mechanical is now my go to HVAC company. Highly recommend!!!! read more

David is fantastic. He knows what he is doing, he works hard, is extremely honest and he goes out of his way. We met him when he worked for another heating/cooling operation in town and we were so impressed by his honestly and work ethic that when he told us he was starting his own small business, we followed immediately and referred all of our friends. David has helped us when our air conditioning failed multiple times (often rearranging his entire schedule to come faster), when we realize that none of the ducts were sealed securely in our older house that had been remodeled, and just recently he put in an air scrubber for our home to help our sons immunosuppression issues. This is the first time we have ever turn on the heat without an asthma flareup in our house. And his prices are extremely fair. read more

I highly recommend Biltmore Mechanical. The only company I trust to repair, maintain and replace my a/c. Every summer for years I have been able to count on David to come save my family from a/c failure. After many repairs I finally decided to get a new unit. I couldn't be happier with my decision. David at Biltmore Mechanical is extremely reliable and knowledgeable. He takes great pride in his work and is very passionate about his craft. If you are looking for an honest, fair and high quality company look no further. Thank you Biltmore Mechanical! read more

David showed up on time and performed the first annual inspection on my Bryant HVAC system to be sure there aren't any potential problems in the near future. I really appreciate his thoroughness because I am a firm believer in preventative maintenance. David was able to discover a low pressure switch that was inadvertently rubbing against a copper line. David added insulation to the wires to prevent it from shorting, all free of charge as part of my first annual inspection with this company. I highly recommend Biltmore Mechanical Heating & Cooling, especially if you own a Bryant HVAC system! read more

David did an outstanding job. Replaced our 16 year old hvac with a new one that is quieter and works like a dream. Very professional, delivers what he promised on time and on budget. Have recommended him to neighbors who have had the same experience. read more

I called David because the AC guy our contractor hired did a really poor job running new ductwork to our Master Bedroom. David was responsive and immediately knew how to fix the problem. On the day of our appointment, he was a bit under the weather but still made it a priority to make it happen. He did a great job and is just a great person in general. He has even been responsive to my questions after the job was finished. I highly recommend Biltmore Mechanical. read more

One of the most knowledgeable technicians around the valley. Very responsive and a proud business owner. Thanks for your help, David.

Woke up to my AC going out on a Saturday afternoon. This company was able to come out and repair it that very afternoon. He was also great at explaining the problem to someone with little knowledge on the workings of air conditioning. I'll be recommending this company to everyone! read more

My air conditioner died and if course it was going to be 100 degrees the next day. I called them and they came out the next day and fixed the problem. Very professional and did a great job. I would definitely recommend them! read more

Totally lucked out! At 1:15AM discovered that AC drain had backed up and water was leaking from new AC unit onto new hardwood floor. Called two 24 hour emergency services and got the scheduling run around, could give even an approximate ETA. Third call was to Biltmore and owner ( David ) answered the phone and was at my house within 20 min. He took care of immediate leaking issue but in process we discovered that prior AC install company had set the drain spout at ground surface level and as such water couldn't exit the drip pipe and as such backed up into house. As it was now after 2AM we decided to address the underlying issue the following morning, which David did. Not only is he a nice guy and very professional, he was shockingly reasonable, so much so that I added extra to his bill, which he was hesitant to accept. That's a first class guy and first class service. I'll have him do my future service check ups going forward. read more

I want to give a huge Thank You to David Flores of Biltmore Mechanical Heating and Cooling. Gave him a call and within little over an hour he was out on my roof fixing my AC. I have a newborn so cooling is crucial. I like to consider my self a jack of all trades, but I could tell instantly he knew exactly what he was doing and what needed to be done! I highly recommend him and his business to anyone needing Honest and Quality work! Thanks again David! read more

Fantastic customer service and communication. I called on a Sunday over a holiday weekend and was able to coordinate someone to come look at an AC unit on a rental property the next morning. David text me when he was on the way. He kept me informed via text - even sending me a video explaining the issue. I live out of state so this was very much appreciated! Everything was fixed within an hour or so. Much less stressful than I was expecting, given an AC issue in the middle of the hot summer! read more

Very quick response from David, the owner. I'm new to Arizona and wanted to find a reliable, local business to maintain/service my hvac system. Really pleased with my first visit from Biltmore Mechanical Heating & Cooling, and will always use them in the future. David was professional and helpful and I'm really happy to recommend his company. read more

David Flores has been servicing my house since 2013 when he was with another company. I thought highly enough of him to track him down and seek out his continued services on our home HVAC needs. He communicates very well, he is courteous and professional. Most importantly he is reliable and knows his stuff and wont upsell you on junk you dont need. I appreciate that he pays special attention to details and takes his time explaining to me what he's doing...I like to watch him working and ask a lot of questions (sorry David it probably annoys you! Haha) I am a contracts manager in my own profession so it's in my nature. David works with me on pricing and rewards loyalty. Appreciate you David. Thank you for your dependable services, fair pricing and honesty. read more

Wow! David was awesome and I am now going to use him for all my air conditioning needs! He was super responsive and went above and beyond what was expected! He is more than fair. I was surprised that there are still people out there that go the extra mile....that was David! Thanks again to David at Biltmore Mechanical! Happy customer here! read more

David Flores is amazing. He was very quick to answer my inquiry, he came the next day to give me an estimate, and within a week, my new AC unit is installed. I am totally impressed by his responsiveness, knowledge and honesty. I highly recommend Biltmore Mechanical. I am 100% satisfied with my decision to hire them! read more

Honest and reliable. David inspected the AC unit on a house that we are buying. He gave us an honest opinion without trying to upsell other unnecessary services. I highly recommend his services. read more

Great service! The the owner takes pride in quality, honesty, and integrity. I highly recommend this company for all of your heating/cooling/handyman needs! read more

David was amazing! The very kind receptionist answered & was extremely helpful in being efficient & having good communication. David was quick to come to our rescue late at night when our air conditioning stopped running cold air. He fixed the problem very quickly, & was kind explaining what was happening to people who have never had experience with AC units! Very respectful, & does a great efficient job! We would recommend David for all of your AC needs! read more

I found This company online after another HVAC company was unable to figure out why my AC unit was leaking from the return vent. David was able to figure it out and corrected the problem. After doing that I had him service the unit. He informed me at that time there were many issues with it. So I had him replace with a brand new one. Upon the first installation attempt, he was able to see a plumber was needed to cap a water line. He was able to refer a plumber who capped water lines and wound up replacing my hot heater that was in VERY bad shape. All this was especially helpful as I am an absentee landlord. Excellent service, great work and reasonable pricing. Highly recommend! read more

Very Honest Company with a quality line of products! The owner of this company genuinely cares about his customers and had great customer service. read more

I called Biltmore Mechanical when my usual local AC company (Alan's Air) was swamped with breakdowns. I only needed a tune-up before the summer months so they couldnt get to me right away, understandable. I called several other highly rated companies I found on Yelp and all of them said the same thing. When I called David he said he could be there that same day, after hours. I told him later in the week would be fine and he was here as expected. He confirmed the appointment, service, and cost the same day we made the appointment. The day of he texted and called me to let me know we were on schedule. The service itself took less than an hour and he described in detail what he did, and answered all my questions. My unit is only a year or two old so I'm pretty picky about who I call to work on it, I would definitely call David again. Great customer communication and service. read more

If more than 5 Stars was possible, i Would give Biltmore Mechanical and David 6 stars!!!! david was very responsive, and cares about his clients!!! I would recommend him above anyone in the market!!! He replaced two HVAC units and the final product was excellent!!!!!! HIGHLY HIGHLY Recommended! read more

Biltmore Mechanical is amazing! They are knowledge, efficient, timely, cost effective, and extremely nice. Highly recommend!

I have used David a couple of occasions. David is reliable, knowledgeable, and very responsive. My most recent air conditioning issue, I called David and told him the issue I was having. David was so nice and told me that it was an easy fix and actually walked me through how to do it on my own. My lack of knowledge, I took up 30 minutes of David's time on the phone and he was very patient with me. It is hard to find good knowledgeable people with integrity and David definitely has it. I would highly recommend David. read more

David of Biltmore Mechanical is an absolute TREASURE! My A/C unit stopped working and I was completely gutted. David came out within a couple hours of my call and diagnosed my problem with integrity. He could have went the easy way out and told me my A/C was from the stone age (it's REALLY old) and there was no hope. Instead, he assessed and communicated the parts I needed in a step-wise fashion. He even changed them the SAME DAY!!! His personality, skill set, and pricing is why I would recommend him to anyone, anytime, and anywhere read more

Biltmore Mechanical has been to my house twice now. Once for an AC leak and again when my AC stopped cooling my house. Both times I was extremely pleased. Not only are they quick to respond and schedule an appointment, they are also extremely reasonable. When my AC stopped cooling my house, they sent someone out on a Sunday morning-no outlandish last minute emergency fee-and when the issue couldn't be fixed right away because of frozen coils, they came back a few hours later after my unit defrosted to get the AC working again. Highly recommend for their great service! read more

Had a recent A/C failure on a rental property. Unlike other services, the call was actually answered on a Friday late afternoon - and not only answered, but David was able to come check out the A/C that same afternoon. By the time I made it to the property after the phone call (~30min), he was already on the roof and had the issue figured out: a low voltage circuit failure, which turned out to be caused by a failed relay. David replaced the relay and the A/C was back in business much to the delight of my tenants. Yes, a bad relay is a simpler fix than swapping a compressor, but still... everything was done in barely over an hour in the 110F June heat on a roasting hot roof covered in black shingle. David was also kind to indicate a few other potential issues with the unit, so I can know what to expect, but did not use that as an opportunity to sell what wasn't required at the moment. Very honest, professional, and trustworthy. I will definitely be using Biltmore Mech for future A/C work, and would highly recommend to others. read more

We contacted David in the morning to check on my A/C unit that was blowing warm air. He was very professional on the phone and asked what the system was doing and what work had been previously done. I could tell based on that conversation, that he was really listening and already had an idea what was going on with the unit. He was at my house within a couple of hours. He assessed the problem quickly and gave me an estimate. I proceeded with getting the work completed. Within just a few hours, I had cold air again. He was very prompt, knowledgeable and, professional. Thank you David again for being such a hero! You rock! read more

It was 115 degrees and my A/C was going on and off intermittently. A/C service companies were all booked for many days ahead. I called Biltmore and left a message. Minutes later David called back. He, too, was booked for days but he took my info to try to fit me into his schedule. He called back later that day and offered to come at the end of his day which was late in the evening. That was so considerate. I explained I could wait until morning. Although he was totally booked, he arranged to come out before his first appointment in the morning. He arrived on time and was proficient, knowledgeable and very pleasant. He checked out the whole system; found the problem and repaired it. My A/C is now running cold and purring like a kitten! I highly recommend David at Biltmore Mechanical. read more

So I wake up on a Sunday morning and it's 91 in my house... I first called a large chain AC place and briefly spoke with a receptionist/scheduler. Was given a 5 hour time frame and just didn't feel she (the company) really cared. I then decided to try someone else and I could not be more pleased with who I called! David (the owner of Biltmore Mechanical H&C) picked up, very pleasant (again calling on a Sunday morning...) right from the get go. He was already on a call and gave me a 2 hour window (1-3); I said I'll take it, but earlier the better. Come 11am he stated he was able to finish the other job quicker than expected and could be over sooner. 11:30; David is here and in less than 1 hour, my AC was running again! Bad wiring led to compressor not kicking on/cooling. He checked all aspects of outdoor unit (Freon levels, ensure equipment was working properly, etc.). He probably could have upsold me on something I didn't need to make an extra buck, but he didn't and I am very thankful for that (as I'm no millionaire...). He explained everything in a friendly / professional manner and I am so thankful that once again, myself and my dog are cool! Just in time, as it's about to be 115 on Thursday. ***You may notice that this is my first and only review, however the level of service provided, I felt inclined to write this review (as Yelp is where I found him). Thanks again, David! read more