If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

Came here for my first blood donation today. They were very quick to get me in for my appointment…read more Everyone seemed so well-trained. They were constantly checking on me during my donation and trying to do what they could do to make me comfortable. Very clean inside and it was a comforting environment. There were so many snack and juice options which I appreciated. I have been to places to donate before that have not had a lot of snacks which is a bummer when you are wanting to refuel after, but not this one.

I recently visited BioLab in O'Fallon, MO. l had an appointment with a male nurse named Tim. While…read moreI've always had good experiences here in the past--especially with the phlebotomists' who are fantastic and the overall fast service--Tim's attitude was a real disappointment. He wasn't outright rude, but he definitely treated me in a condescending way, making me feel like I was beneath him. It's frustrating when a healthcare professional makes you feel uncomfortable. That being said, I like the O'Fallon location overall. The staff is typically great, and the wait times are fast. But if you can, avoid Tim. He'd be much better suited elsewhere. If BioLab swapped him out for Terri the nurse from the St. Anne location (who's amazing), I believe the experience would be much more welcoming. I still recommend O'Fallon, but I would suggest steering clear of Tim if possible.

1/The facilities are always understaffed. 2/Donation time…read moreduration is unpredictable, ranging from 2 to 4 hours. 3/ Compensation for returning donors is terrible and is 30.00 dollars to 40.00 dollars less than at other plasma facilities.

I was there waiting for over 3 1/2 hours!!!!!!! I only received 35 dollars never again that was…read morenothing but a massive waste of time

I have been donating my time and plasma to this location for over a year. Several of my friends and…read morefamily also have been donating for a while. As a regular you would expect to be treated well by the staff, inducing management. This is no longer the case. There are several people that are now working there that are just down right rude and cold human beings. There is one that works there named Ashley, she has a facial piercing that is just disgusting as well as unsanitary for the type of business this is. She also goes out of her way to be rude to people, while acting as if she is better than everyone. There is also a male member of management that has over the past year become very unpleasant to speak with or have any interactions with for that matter. (He did not ever give me his name.) There are several people that work there that are a joy to be around, and make the whole experience fun and make the time go faster. (Jaq, Toni, Katie D) They are a huge part of why I have kept going so long. However, with the way that Ashley is behaving along with how management is becoming. I will not be going back, nor will a few other people that i personally know. I would not recommend this establishment to anyone. If they decide to do some "house cleaning" or take care of the issues at hand, i might consider returning. But as of now i will be spending the time that I used to to spend there to inform people of what horrible service is being given.

Would be 5 if it didn't take so long. 5 hrs the first visit and so far 2.5 the 2nd and I'm just…read morenow giving the plasma. Also some staff have a bad additude while others are amazing. Update been here 3.5 hours and still not done. Just asked to not take a phone call that was work related and threatened to be deffered in the future if I take another call.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!