Came here for my first blood donation today. They were very quick to get me in for my appointment…read more Everyone seemed so well-trained. They were constantly checking on me during my donation and trying to do what they could do to make me comfortable. Very clean inside and it was a comforting environment. There were so many snack and juice options which I appreciated. I have been to places to donate before that have not had a lot of snacks which is a bummer when you are wanting to refuel after, but not this one.

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

1/The facilities are always understaffed. 2/Donation time…read moreduration is unpredictable, ranging from 2 to 4 hours. 3/ Compensation for returning donors is terrible and is 30.00 dollars to 40.00 dollars less than at other plasma facilities.

I was there waiting for over 3 1/2 hours!!!!!!! I only received 35 dollars never again that was…read morenothing but a massive waste of time

I have been donating my time and plasma to this location for over a year. Several of my friends and…read morefamily also have been donating for a while. As a regular you would expect to be treated well by the staff, inducing management. This is no longer the case. There are several people that are now working there that are just down right rude and cold human beings. There is one that works there named Ashley, she has a facial piercing that is just disgusting as well as unsanitary for the type of business this is. She also goes out of her way to be rude to people, while acting as if she is better than everyone. There is also a male member of management that has over the past year become very unpleasant to speak with or have any interactions with for that matter. (He did not ever give me his name.) There are several people that work there that are a joy to be around, and make the whole experience fun and make the time go faster. (Jaq, Toni, Katie D) They are a huge part of why I have kept going so long. However, with the way that Ashley is behaving along with how management is becoming. I will not be going back, nor will a few other people that i personally know. I would not recommend this establishment to anyone. If they decide to do some "house cleaning" or take care of the issues at hand, i might consider returning. But as of now i will be spending the time that I used to to spend there to inform people of what horrible service is being given.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.